Programming NC IV

COMPETENCY-BASED
CURRICULUM
Sector:
INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification:
PROGRAMMING NC IV
_______________________________________________________________________________
CBC Programming NC IV
-0-
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT

AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
_______________________________________________________________________________
-1-
TABLE OF CONTENTS
A. COURSE DESIGN ..
Page
1
B. MODULES OF INSTRUCTIONS ..
MODULES (Basic Competencies)
Utilizing specialized communication skills ...
Developing teams and individuals
Identifying possible solution
15
Recommending and implementing solutions ..
19
Collecting, analyzing and organizing information .
23
Planning and organizing work .
28
Promoting environmental protection ...
33
MODULES (Common Competencies)

Applying quality standards
38
Operating a personal computer ...
42
MODULES (Core Competencies)

Designing program logic ...
49
Applying program development approach .
53
Applying object-oriented program language skills
56
Applying programming skills in a second language .
62
COURSE DESIGN
Programming NC IV
COURSE DESIGN
COURSE TITLE
PROGRAMMING NC IV
NOMINAL DURATION
252 hours
COURSE DESCRIPTION
This course is designed to enhance the knowledge, skills and attitudes of a

trainee/student on core competencies such as; Design Program Logic, Apply Program
Development Approach, Apply Object-Oriented Program Language Skills and Apply
Programming Skills in a Second Language in accordance with the industry standards. It
includes common competencies such as; Apply Quality Standards and Operate a Personal
Computer.
It also includes basic competencies such as; Utilize specialized communication skills,
Develop teams and individuals, Apply problem solving techniques in the workplace, Collect,
analyze and organize information, Plan and organize work and Promote environmental
protection.
TRAINEE ENTRY REQUIREMENTS:
Trainees or students should possess the following requirements:
Can communicate both oral and written

Must be computer literate
With good moral character
Physically and mentally fit
Must be 18 years old or above
-1-
COURSE STRUCTURE
Units of
Competency
BASIC
Module Title
Learning Outcome
1. Utilize
specialized
communication
skills
1.1 Utilizing
1.1.1. Apply communication
Specialize
strategies to meet specific
communication
needs of internal and
skills
external client
1.1.2. Represent the organization
in internal and external
forums
2. Develop teams
and individuals
2.1 Developing
teams and
individuals
3. Apply problem
solving
techniques in
the workplace
2.1.1. Determine development

needs
2.1.2. Foster individual and
organizational growth
2.1.3. Monitor and evaluate
workplace learning
2.1.4. Develop team commitment
and cooperation
2.1.5. Facilitate accomplishment of
organizational goals
3.1. Identifying
possible
solution
3.1.1. Analyze the problem

3.1.2. Identify fundamental cause
of the problem
3.1.3. Determine possible solution
3.2. Recommendin
g and
implementing
solution
3.2.1. Prepare communication or

documentation report
3.2.2. Present recommendation to
appropriate personnel
3.2.3. Implement solution
4. Collect,
analyze and
organize
information
Collecting,
analyzing and
organizing
information
4.1.1. Study information

requirements
4.1.2. Process data
4.1.3. Analyze, interpret and
organize information
gathered
4.1.4. Present findings /
recommendations
5. Plan and
organize work
5.1. Planning and

organizing
work.
5.1.1. Set work objectives

5.1.2. Plan and schedule work
activities
5.1.3. Implement and monitor
plans/activities
5.1.4. Review and evaluate work
plans and activities
Nominal
Hours
30
-2-
Units of
Competency
6. Promote
environmental
protection
Module Title
6.1. Promoting
environmental
protection
Learning Outcome
6.1.1. Study Guidelines for
environmental concerns.
6.1.2. Implement specific
environmental programs.
6.1.3. Monitor activities on
environmental protection /
programs.
COMMON
18
1. Apply Quality
Standards
1.1 Applying quality 1.1.1. Assess quality of received

standards
materials
1.1.2. Assess own work
1.1.3. Engage in quality
improvement
2. Operate a
Personal
Computer
2.1 Operating a
Personal
Computer
2.1.1. Start the computer and

shutdown computer
2.1.2. Arrange and customize
desktop display/window
settings
2.1.3. Work with files and folders
(or directories)
2.1.4. Work with user application
programs
2.1.5. Print information
CORE
1. Design
Program logic
Nominal
Hours
10
204
1.1. Designing
program logic
1.1.1.
1.1.2.
1.1.3.
Select the program logic

design approach
Document the program
logic or design
Validate the design
2. Apply program
development
approach
2.1. Applying
program
development
approach
2.1.1. Determine and select

appropriate program
development approach
2.1.2. Apply the selected
development approach
3. Apply objectoriented
program
language skills
3.1. Applying
object-oriented
program
language skills
3.1.1. Apply basic language

syntax and layout
3.1.2. Apply basic OO principles in
the target language
3.1.3. Debug code
3.1.4. Document activities
3.1.5. Test code
54
54
54
-3-
Units of
Competency
4. Apply
programming
skills in a
second
language
Module Title
Learning Outcome
4.1. Applying
programming
language in a
second
language
Nominal
Hours
4.1.1. Apply basic language

syntax and layout
4.1.2. Code using standard
algorithms
4.1.3. Debug code
4.1.4. Document activities
4.1.5. Test code
42
RESOURCES:
TOOLS
Visual Studio
Java Language
SmallTalk
MS Office 2003
MS Visio
Visual Studio.Net
DOS, UNIX
WINDOWS OS
LINUX / MAC OS
EQUIPMENT
PC Packages
OHP
LCD Projector
White Board
MATERIALS
Manuals
Hand-outs
Tutorial CDs
Reference Books
Acetates
Markers
Storage Medium
ASSESSMENT METHODS:
Written and oral examinations

Demonstration of practical skills
Direct observation w/ Questioning
Case study (defense)
COURSE DELIVERY:
Demonstration
Lecture
Discussion
Hands on exercises
TRAINERS QUALIFICATIONS
Must be a holder of PROGRAMMING NC IV.

Must have undergone training on TM II
Must have at least one year job / industry experience or any COMPUTER
PROGRAMMING related works.
Pass the required government examination. (Optional)
Must be computer literate.
Physically and mentally fit.
-4-
MODULES OF INSTRUCTIONS
BASIC COMPETENCIES
UNIT OF COMPETENCY :
UTILIZE SPECIALIZED COMMUNICATION SKILLS
MODULE TITLE
UTILIZING SPECIALIZED COMMUNICATION SKILLS
MODULE DESCRIPTION :
This module covers the knowledge, skills and attitudes

required to use specialized communication skills to meet
specific needs of internal and external clients, conduct
interviews, facilitate group discussion, and contribute to the
development of communication strategies.
NOMINAL DURATION
6 hours
QUALIFICATION LEVEL
NC IV
LEARNING OUTCOMES:
Upon completion of this module the students/trainees will be able to:
LO1. Apply communication strategies to meet specific needs of internal and external client
LO2. Represent the organization in internal and external forums
-6-
LO1. APPLY COMMUNICATION STRATEGIES TO MEET SPECIFIC NEEDS OF

INTERNAL AND EXTERNAL CLIENT
ASSESSMENT CRITERIA:
1. Specific needs of client and colleagues are identified and met.
2. Different strategies are used to meet communication needs of clients and
colleagues.
3. Conflict is addressed in a timely way and in a manner which does not
compromise the standing of the organization.
4. Strategies for external and internal dissemination of information are developed,
promoted, implemented and reviewed as required.
5. Channel of communications are reviewed and established regularly.
6. Coaching in effective communication is provided.
7. Work related network and relationship are maintained.
8. Negotiation and conflict resolution strategies are used.
9. Communication with client's colleagues is appropriate to individual needs and
organizational objectives.
CONTENTS:
Communication process
Full range of communication
Active listening
Feedback
Interpretation
Role boundaries setting
Negotiation
Establishing empathy
CONDITIONS:
The students/trainees must be provided with the following:
Equipment
Video tapes
LCD projector /OHP
Personal computers
Learning materials
Learning element
Books and manuals
Transparencies
Slides
METHODOLOGIES:
Discussion
Role playing
Observation
ASSESSMENT METHODS:
Written examination
Direct observation
-7-
-8-
LO2. REPRESENT THE ORGANIZATION IN INTERNAL AND EXTERNAL FORUMS.

1. Presentation is relevant, appropriately researched and presented in a manner
that promotes the organization.
2. Presentation is cleared and sequentially delivered within a predetermined time.
3. Utilized appropriate media to enhance the presentation.
4. Written communication is consistent with organizational standards.
5. Respect differences in views and respond to inquiries in a manner consistent with
organizational standard.
CONTENTS:
Presentation techniques
Developing a presentation
Multi-media utilization in presentation
CONDITIONS:
Equipment
- video tapes
- LCD projector /OHP
- Personal computers
Learning materials
- learning element
- books and manuals
- transparencies
- slides
METHODOLOGIES:
Discussion
Role playing
Observation
ASSESSMENT METHODS:
Written examination
Direct observation
-9-
DEVELOP TEAM AND INDIVIDUAL NEEDS
MODULE TITLE
DEVELOPING TEAM AND INDIVIDUAL NEEDS
This module covers the knowledge, skills and attitudes

required to determine individual needs and develop team for
a work group.
NOMINAL DURATION
4 hours
QUALIFICATION LEVEL
NC IV
LEARNING OUTCOMES:
LO1. Determine development needs
LO2. Foster individual and organizational growth
LO3. Monitor and evaluate workplace learning
LO4. Develop team commitment and cooperation
LO5. Facilitate accomplishment of organizational goals
- 10 -
LO1. DETERMINE DEVELOPMENT NEEDS

1. Learning and development need are systematically identified and implemented in
line with organizational requirements.
2. Learning plan to meet individual and group training and development needs is
collaboratively developed agreed to and implemented.
3. Individual are encouraged to self evaluate performance and identify areas for
improvement.
4. Feedback on performance of team members are collected from relevant service
and compared with established team learning process.
CONTENTS:
Quality assurance and/or procedures manuals

Goals, objectives ,plans, system and process
Legal and organization policy/guidelines and requirements
Safety policies, procedures and programs
Confidentiality and security requirements
Ethical standards
Business and performance plans
Quality and continues improvement processes and standards
Formal/informal performance appraisal
Obtaining feedback from superior and colleagues
Personal reflective behavior strategies
Routine, organization methods for monitoring service delivery
CONDITIONS:
Equipment
- personal computers
- simulated work area
Learning materials
- manuals for organizational requirements
- quality assurance and procedures
- work ethics manual
- personality development
Supplies and materials
- Office supplies, ( pen, pencil, paper/bond paper)
METHODOLOGIES:
Discussion
Role playing
Observation
ASSESSMENT METHODS:
Written examination
Direct observation
- 11 -
LO2. FOSTER INDIVIDUAL AND ORGANIZATIONAL GROWTH

1. Learning and development program goals and objectives are identified to match
specific knowledge and skills requirements of competency standards.
2. Learning delivery methods are appropriate to the learning goals, the learning
style of participants and availability of equipment and resources.
3. Workplace learning opportunities and coaching and mentoring assistance are
provided to facilitate individual and team achievement of competencies.
4. Resources and timelines required for learning activities are identified and
approved in accordance with organizational requirements.
CONTENTS:
Coaching and mentoring principles

Knowledge of career paths and competency standards in the industry
Learning plans to match skills needs
Involvement in professional networks
Formal course participation
Work experience
Conference and seminar attendance
Problem solving
Resources and timelines required for learning activities
CONDITIONS:
Equipment
Learning materials
- Coaching and mentoring principles manual
- Learning and development program goals and objectives
- Learning activity methods
METHODOLOGIES:
Problem solving
On the job coaching/mentoring
Presentation/demonstration
Conference and seminar attendance
ASSESSMENT METHODS:
Direct observation
Case studies (Defense)
Demonstration
- 12 -
LO3. MONITOR AND EVALUATE WORKPLACE LEARNING

1. Feedback from individuals or teams is used to identify and implement
improvements in future learning arrangements.
2. Outcomes and performance of individuals/teams are assessed and recorded to
determine the effectiveness of developed programs and the extent of additional
development support.
3. Modifications to learning plans are negotiated to improve the efficiency and
effectiveness of learning.
4. Records and reports of competency are documented and maintained within
organizational requirements.
CONTENTS:

Methods and techniques for eliciting and interpreting feedback
Methods for identifying and prioritizing personal development opportunities and
options.
Knowledge of career paths and competency standards in industry
CONDITIONS:
Equipment
Learning materials
- personality development manual
METHODOLOGIES:
On-the-job coaching and mentoring

Problem solving
ASSESSMENT METHODS:
Written examination
Direct observation
- 13 -
LO4. DEVELOP TEAM COMMITMENT AND COOPERATION

1. Open communication processes to obtain and share information is used by team.
2. Decisions are team made in accordance with its agreed roles and responsibilities.
3. Mutual concern and camaraderie is developed in the team.
CONTENTS:
Goals, objectives, plans, procedures

Formal /informal learning programs
knowledge on how to develop team commitment and cooperation
personal reflective behavior strategies
Understanding how to work effectively with team members of different work style,
aspirations, culture and perspective.
CONDITIONS:
Equipment
- simulated team
Learning materials
METHODOLOGIES:
On- the-job coaching

Seminar training (team building)
ASSESSMENT METHODS:
Direct observation of work activities

Observation of Role playing
- 14 -
LO5. FACILITATE ACCOMPLISHMENT OF ORGANIZATIONAL GOALS

1. Team members actively participated in team activities and communication
process.
2. Individual and teams developed individual and joint responsibility for their actions.
3. Collaborative efforts are sustained to obtain organizational goals.
CONTENTS:
Understanding how to work effectively with team members who are divers work
styles, aspirations, cultures and perspective
Understanding how to facilitate team development and improvement
Communication skills including receiving feedback and reporting, maintaining
effecting effective relationship & conflict management
Quality assurance and/or procedures
CONDITIONS:
Equipment
Learning materials
METHODOLOGIES:
Discussion
Role playing
On-the- job coaching
Conference seminars
ASSESSMENT METHODS:
Written examination
Direct observation
Interview
- 15 -
APPLY PROBLEM SOLVING TECHNIQUES IN THE

WORKPLACE
MODULE TITLE
IDENTIFYING POSSIBLE SOLUTION
This module cover the knowledge, skills and attitude required

to identify all possible options, for to solve workplace
problem through analysis.
NOMINAL DURATION
4 hours
QUALIFICATION LEVEL
NC IV
LEARNING OUTCOMES:
LO1. Analyze the problem
LO2. Identify fundamental cause of the problem
LO3. Determine possible solution
- 16 -
LO1. ANALYZE THE PROBLEM

1. Area of responsibility is determined.
2. Possible causes of problem are identified based on experience and uses of
problem solving tools/analytical techniques.
3. Possible cause statements are developed.
CONTENTS:
Problem solving tools/ analytical techniques

Area of responsibility
- work responsibility
- problem solution
- preventive maintenance and diagnostic policy
- rules and technical responsibility
- vendor and product service level support agreement
CONDITIONS:
Equipment
- OHP
- Computers
Instructional materials
- reference books
- sample of process and other problems
- Learning Guides
METHODOLOGIES:
Direct observation
Simulation /role playing
ASSESSMENT METHODS:
Written
Practical/performance test
- 17 -
LO2. IDENTIFY FUNDAMENTAL CAUSE OF THE PROBLEM

1. Area of responsibility is reviewed.
2. Listings of possible cause statements are analyzed.
3. Fundamental cause statement is developed.
CONTENTS:
Identification of fundamental cause of problem

Application of problem solving tools / analytical techniques
CONDITIONS:
Equipment
- OHP
- Computers
- reference books
- Learning Guides
METHODOLOGIES:
Direct observation
ASSESSMENT METHODS:
Written
Practical/performance test
- 18 -
LO3. DETERMINE POSSIBLE SOLUTION

1. Possible options for the resolution of the problem are listed
2. Possible options are analytical based on strength and weaknesses
3. Corrective action is identified to remove the problem and possible future causes.
CONTENTS:
Listing of the possible options for the resolution of the problem

Determining strength and weaknesses of a problem
Determining corrective action
Application of problem solving techniques
CONDITIONS:
Equipment
- OHP
- Computers
- reference books
- Learning Guides
METHODOLOGIES:
Direct observation
ASSESSMENT METHODS:
Written
Case study (Defense)
- 19 -
APPLY PROBLEM SOLVING TECHNIQUES IN THE

WORKPLACE
MODULE TITLE
RECOMMENDING AND IMPLEMENTING SOLUTIONS
This module cover the knowledge, skills and attitudes

required to; recommend and implement solutions to a
problem using structured process improvement which is
typically performed by an experienced technician, team
leader or supervisor.
NOMINAL DURATION
4 hours
QUALIFICATION LEVEL
NC IV
LEARNING OUTCOMES:
LO1. Prepare communication or documentation report
LO2. Present recommendation to appropriate personnel
LO3. Implement solution
- 20 -
LO1. PREPARE COMMUNICATION OR DOCUMENTATION

1. Draft (hand written) report for corrective actions to the problem is prepared
2. Draft (hand written) report and documents are reviewed in accordance with
standard format.
3. Communication/Documentation report is finalized based on standard format &
SOPs
CONTENTS:
Preparation of communication & documentation report

Types of communication
- Hand written
- Printed report
- Internal memos
- Electronic mail
- Briefing notes
- Bulletin boards
Documentation
- Audit trails
- Naming standards
- Version control
CONDITIONS:
Equipment
- OHP
- Computers
- reference books
- corrective actions
- statement /reports
- Learning Guides
METHODOLOGIES:
Direct observation
ASSESSMENT METHODS:
Written examination
case study (defense)
- 21 -
LO2. PRESENT RECOMMENDATION TO APPROPRIATE PERSONNEL

1. Recommendations are presented to appropriate personnel
2. Changes, corrections, and further instructions are noted and finalized
3. Recommendations are followed-up.
CONTENTS:
Oral communication
Receiving and finalization of instructions
Organizational protocol
CONDITIONS:
Equipment
- OHP
- Computers
- reference books
- recommendation report
- Learning Guides
METHODOLOGIES:
Direct observation
ASSESSMENT METHODS:
Written examination
case study (defense)
- 22 -
LO3. IMPLEMENT SOLUTIONS

1. Measurable objectives are identified
2. Resources needed are identified
3. Timelines are identified in accordance with safety and operating procedures
CONTENTS:
Setting of objectives
Statutory and vendor requirements
Ergonomic & environmental factors
Identification of timelines
CONDITIONS:
Equipment
- OHP
- Computers
- reference books
- recommendation report
- Learning Guides
METHODOLOGIES:
Direct observation
Distance education
ASSESSMENT METHODS:
Written examination
Case study (defense)
- 23 -
COLLECT, ANALYZE AND ORGANIZE INFORMATION
MODULE TITLE
COLLECTING, ANALYZING AND ORGANIZING

INFORMATION
This module covers the outcomes required to process,

analyze, interpret and organize workplace information and
other relevant data.
NOMINAL DURATION
4 hours
QUALIFICATION LEVEL
NC IV
LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Study information requirements
LO 2. Process data
LO 3. Analyze, interpret and organize information gathered
LO 4. Present findings / recommendations
- 24 -
LO 1. STUDY INFORMATION REQUIREMENTS

1. Identified the needs using established research procedures.
2. Used relevant forms and recording system.
3. Determined information requirements based on organizational goals and
objectives.
CONTENTS:
Data processing, information analysis and interpretation.

Research Methods: Qualitative, Quantitative, Statistical
Effective communication
Report writing
CONDITIONS:
Reference Book
Handouts/Modules/Printed Materials
Forms
METHODOLOGIES:
Lectures
Discussions
Demonstrations
ASSESSMENT METHODS:
Written / Oral Examination

Exercises
Case Study (defense)
- 25 -
LO 2. PROCESS DATA
1. Collected and collated data based on the prescribed method.
2. Utilized relevant research methods and processed data based on the objective of
the program.
3. Compiles information according to the required form.
CONTENTS:
Data processing
Research Method
Problem Solving
CONDITIONS:
PC
Reference Book
Data Processing Software (MS WORD, EXCEL, etc.)
METHODOLOGIES:
Lectures
Discussions
Demonstrations
Reporting
ASSESSMENT METHODS:

Observation
Practical Demonstration
- 26 -
LO 3. ANALYZE, INTERPRET AND ORGANIZE INFORMATION GATHERED

1. Analyzed and organized information gathered.
2. Used statistical analysis according to the objectives of the program.
3. Prepared graphs and other visual presentation to facilitate analysis interpretation
of information.
CONTENTS:
Research and analysis

Read / Interpret data and information
Problem solving
Presentation graphics
CONDITIONS:
PC
Reference Book
Desktop Publishing Software
METHODOLOGIES:
Lectures
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
- 27 -
LO 4. PRESENT FINDINGS / RECOMMENDATIONS

1.
2.
3.
4.
Present findings / recommendations summarized in user friendly manner.

Gathered relevant inputs to finalize reports.
Prepared draft report based on summary formats.
Submitted / disseminated technical reports to concerned offices.
CONTENTS:
Technical Report Writing
CONDITIONS:
PC
Reference Book
METHODOLOGIES:
Lectures
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
- 28 -
PLAN AND ORGANIZE WORK
MODULE TITLE
PLANNING AND ORGANIZING WORK
This module covers knowledge, skills and attitudes required

to plan and organize work.
NOMINAL DURATION
4 hours
QUALIFICATION LEVEL
NC IV
LEARNING OUTCOMES:
LO1. Set work objectives
LO2. Plan and schedule work activities
LO3. Implement and monitor plans/activities
LO4. Review and evaluate work plans and activities
- 29 -
LO1. SET WORK OBJECTIVES.

1.
2.
3.
4.
Objectives are relevant to work activities in accordance with organizational aims.

Objectives are based on accurate, relevant and correct information.
Objectives are stated as measurable targets with clear time frames.
Objectives are communicated/disseminated to team members.
CONTENTS:
Organizational policies & procedures

Planning process
Communication process
Organizational aims
Prioritizing and managing workloads
SWOT analysis
CONDITIONS:
Training materials
- Organizational policies and procedures
- Reference materials on organizational planning
- pen, paper
Students project
METHODOLOGIES:
Brainstorming
Discussion
Case studies
Role playing
Small group work
ASSESSMENT METHODS:
Written
Direct observation
Interview
- 30 -
LO2. PLAN AND SCHEDULE WORK ACTIVITIES.

1. Task / work activities are identified and prioritized in accordance with
organizational aims.
2. Task/ work activities are scheduled in accordance with organizational aims.
3. Resources for each activity are identified and allocated in accordance with
4. Schedule of work activities are coordinated with relevant staff in accordance with
CONTENTS:
GANTT chart
Consultation and negotiation with stakeholders
Prioritizing and managing work loads
CONDITIONS:
Equipment
- computers
Training materials
- GANTT charts
- Reference materials on organizational planning
- pen, paper
Students projects
METHODOLOGIES:
Brainstorming
Discussion
Case studies
Role playing
Small group work
ASSESSMENT METHODS:
Written
Direct observation
Interview
- 31 -
LO3. IMPLEMENT AND MONITOR PLANS/ACTIVITIES.

1. Work plans are implemented with set time frame, resources and required
standards of the organization
2. Work activities are monitored and reviewed against the set objectives of the
organization.
3. Deviations from work activities are reported and recommendations are obtained /
negotiated with appropriate personnel.
4. Reporting requirements are complied with recommended format.
5. Files record are established and maintained
CONTENTS:
Developing work plans

Implementation and monitoring
Reporting
Setting schedules
Contingency approach ( planning)
Coordinating schedules
Motivation and team building
CONDITIONS:
Equipment
- computers
Training materials
- work plan schedules
- monitoring tools and materials
- pen, paper
Plant/enterprises
- Students projects
METHODOLOGIES:
Brainstorming
Discussion
Case studies
Role playing
Small group work
ASSESSMENT METHODS:
Written
Direct observation
Interview
- 32 -
LO4. REVIEW AND EVALUATE WORK PLANS AND ACTIVITIES.

1. Review of work activities/outcomes is based on accurate, relevant and current
information.
2. Review is based on comprehensive consultation with appropriate personnel using
reliable feedback tools.
3. Results of review are provided to appropriate personnel in recommended format.
4. Performance appraisal report is conducted and reported in accordance with
organizational requirements.
5. Feedback mechanisms are followed in accordance with organizational policies.
CONTENTS:
Report writing
Collecting information/data gathering
Feedback
Performance appraisal
CONDITIONS:
Equipment
- computers
Training materials
- reporting formats
- performance appraisal format
- reference materials on research techniques
- pen, paper
Plant/enterprises (simulation)
- Students projects
METHODOLOGIES:
Brainstorming
Discussion
Case studies
Role playing
Small group work
ASSESSMENT METHODS:
Written
Direct observation
Interview
- 33 -
PROMOTE ENVIRONMENTAL PROTECTION
MODULE TITLE
PROMOTING ENVIRONMENTAL PROTECTION
MODULE DESCRIPTOR :
This module covers the knowledge, skills and attitude

required in adhering to environmental protection principles,
strategies and guidelines.
NOMINAL DURATION
4 hours
QUALIFICATION LEVEL
NC IV
LEARNING OUTCOMES:
LO 1. Study Guidelines for environmental concerns.
LO 2. Implement specific environmental programs.
LO 3. Monitor activities on environmental protection / programs.
- 34 -
LO 1. STUDY GUIDELINES FOR ENVIRONMENTAL CONCERNS

1. Environmental legislation / conventions and local ordinances are identified
according to the different environmental aspects / impact
2. Industrial standard / environmental practices according to the different
environmental concerns are described.
CONTENTS:
Environmental issues and concerns.

Features of Environmental management strategy
Sanitary Code
Environmental Code of Practice
International Environmental Protocols (Montreal, Kyoto)
CONDITIONS:
Workplace / assessment locations

Legislation, policies, procedures, protocols and local ordinances relating to
environmental protection.
Case studies / scenarios relating to environmental protection (sample)
METHODOLOGIES:
Discussion Demonstration
Research and Reporting
ASSESSMENT METHODS:

Interview / Third Party Report
Portfolio
- 35 -
LO 2. IMPLEMENT SPECIFIC ENVIRONMENTAL PROGRAMS

1. Programs / activities are identified according to organizations policies and
guidelines.
2. Individual roles / responsibilities are determined and performed based on the
activities identified.
3. Problems / constraints encountered are resolved in accordance with
organizations policies and guidelines.
4. Stakeholders are consulted based on company guidelines.
CONTENTS:
Community needs and expectations

Environment Friendly / environmental advocates
5 S of good house keeping
3Rs Reduce, Reuse and Recycle.
CONDITIONS:
Workplace / assessment location

Legislation, Policies, Procedures, Protocols and local ordinances relating to
environmental protection.
Case studies / scenarios relating to environmental protection (sample)
METHODOLOGIES:
Lectures
Discussions
Demonstrations
Reporting
Role Playing
ASSESSMENT METHODS:

Observation
- 36 -
LO 3. MONITOR ACTIVITIES ON ENVIRONMENTAL PROTECTION / PROGRAM

1. Activities are periodically monitored and evaluated according to the objectives of
the environmental program.
2. Feedback from stakeholders are gathered and considered in proposing
enhancement to the program based on consultations.
3. Data gathered are analyzed based on evaluation requirements.
4. Recommendations are submitted based on the findings.
5. Management Support system are set / established to sustain and enhance the
program.
6. Environmental incidents are monitored and reported to concerned / proper
authorities.
CONTENTS:
Communicating effectively
Performing research and analysis
Reading / interpreting data and information
Problem solving
CONDITIONS:
Personal Computer
Reference Book
Statistical Package
Workplace / Assessment location
METHODOLOGIES:
Demonstrations
Reporting
ASSESSMENT METHODS:

Observation
Interview / Third Party Reports
- 37 -
COMMON COMPETENCIES
APPLY QUALITY STANDARDS
MODULE TITLE
APPLYING QUALITY STANDARDS
This module covers the knowledge, skills, attitudes and

values needed to apply quality standards in the
workplace. The unit also includes the application of
relevant safety procedures and regulations, organization
procedures and customer requirements.
NOMINAL DURATION
8 hours
QUALIFICATION LEVEL
NC II
LEARNING OUTCOMES:
L.O.1.
Assess quality of received materials
L.O.2.
Assess own work
L.O.3.
Engage in quality improvement
- 39 -
LO 1. ASSESS QUALITY OF RECEIVED MATERIALS

ASSESMENT CRITERIA:
1. Work instruction obtained and work carried out in accordance with standard
operating procedures.
2. Received materials checked against workplace standards and specifications.
3. Faulty materials related to work are identified and isolated
4. Faults and any identified causes recorded and or reported to the supervisor
concerned in accordance with workplace procedures
5. Faulty materials are replaced in accordance with workplace procedures
CONTENTS:
Reading skills required to interpret work instruction

Workplace standards and specifications
Procedures in obtaining and carrying out work instructions
Quality checking procedures
Fault identification and reporting
Safety and environmental aspects of production process
Carry out work in accordance with policies and procedures
CONDITIONS:
Students/ trainees must be provided with the following:
Work instructions
Manuals (Operation Manual of the company / Manufacturers Instruction / Service
Manual)
Company / Workplace standards and specifications
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
- 40 -
LO 2. ASSESS OWN WORK

ASSESMENT CRITERIA:
1.
2.
3.
4.
Documentation relative to quality within the company identified and used

Completed work checked against workplace standards and specifications
Errors are identified and isolated
Information on the quality and other indicators of production procedures recorded
in accordance with workplace procedures
5. In cases of deviation from specific quality standards, causes documented and
reported in accordance with the workplaces standard operating procedures.
CONTENTS:
Communication skills needed to interpret and apply defined work procedures

Identifying errors (deviation from customer and or organization requirements)
CONDITIONS:
Organization work procedures

Manufacturers Instruction Manual
Customer requirements
Other forms
METHODOLOGIES:
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
- 41 -
LO 3. ENGAGE IN QUALITY IMPROVEMENT

ASSESMENT CRITERIA:
1. Process improvement procedures participated in relative to workplace
assignment
2. Work carried out in accordance with process improvement procedures
3. Performance of operation or quality of product of service to ensure customer
satisfaction monitored
CONTENTS:
Relevant production processes, materials and products

Safety and environmental aspects of production processes
Critical thinking
Quality improvement processes
CONDITIONS:
Organization work procedures

Manufacturers Instruction Manual
Customer requirements
Other forms
METHODOLOGIES:
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
- 42 -
OPERATE A PERSONAL COMPUTER
MODULE TITLE
OPERATING A PERSONAL COMPUTER
MODULE DESCRIPTOR :
This module defines the competency required to operate a

personal computer by: starting the PC, logging in, using and
working with files, folders and programs, saving work, and
closing down the PC
NOMINAL DURATION
10 hours
QUALIFICATION LEVEL
NC II
LEARNING OUTCOMES:
Upon completion of this module, the trained student must be able to:
LO 1. Start and Shutdown computers
LO 2. Arrange and customize desktop/windows setting
LO 3. Work with files and folders (or directories)
LO 4. Work with user application programs
LO 5. Print information
- 43 -
LO. 1 START AND SHUTDOWN COMPUTERS

1. The peripheral devices are connected as stated in operating manual.
2. Power is checked and the computer and peripheral devices are switched on as
shown in computer manual.
3. Logging in or logging off is done in accordance with the existing setup.
4. The operating system features and functions are accessed and navigated as
demonstrated
a. .
5. Hardware configuration and other system features are checked as stated in
procedure
6. .
7. All open application programs are closed according to computer manual.
8. Computer and peripheral devices are shutdown according to procedure.
CONTENTS:
Connecting of wires and peripheral devices

Switching of powers and peripheral devices
Proper logging in and logging off procedure
Operating System are properly work
Saving and closing application programs.
Computer unit is properly shutdown
CONDITIONS:
Students / trainees must be provided with the following.
Computer set / Workstations

Connection of wires / peripheral devices
Lists / Pictures of Computer Hardware and peripheral devices
Media / LCD / TV 32 inches
Instructional Materials
Minutes/Agendas
METHODOLOGIES:
Selfpaced
Demonstration
Discussion
ASSESSMENT METHODS:
Direct observation
Demonstration of skills
Evaluation
Interview
- 44 -
LO. 2 ARRANGE AND CUSTOMIZE DESKTOP/WINDOWS SETTING

1. The desktop screen or Windows elements are changed as needed in manual
procedure
2. Desktop icons are added, renamed, moved, copied or deleted in accordance to
procedure
3. The online help functions are accessed or used as needed instructional materials
4. Desktop icons of application programs are selected, opened and closed as
shown in manual procedure
5. Properties of icons are displayed as stated in procedure
6. Computer or desktop settings are saved and restored based on the existing setup
CONTENTS:
The desktop are screen are modified

Manipulating of desktop
Accessing and using the online help functions
Opening and closing of selected desktop icons
Presentation of icons properties
Restoring of computer desktop
CONDITIONS:

LAN and Internet connections
Diskettes, CD-RW, Flash Drive, Zip Drive
Minutes/Agendas
METHODOLOGIES:
Selfpaced
Demonstration
Discussion
ASSESSMENT METHODS:
Direct observation
Evaluation
Interview
- 45 -
LO. 3 WORK WITH FILES AND FOLDERS (OR DIRECTORIES)

1. A file or folder is created, opened, moved, renamed, copied or restored as shown
in manual procedure
2. Details and properties of files and folders are displayed or viewed with the
existing setup
3. Various files are organized for easy lookup and use as shown in computer
manual procedure
4. Files and information are searched as stated in instructional material
5. Disks are checked, erased or formatted as necessary with the following manual
procedure
CONTENTS:
Manipulating of file or folder

Restoring of files
Viewing of files and folders
Organizing of different files
Searching of files and information
Manipulating of disks
CONDITIONS:

Application programs (software)
Instructional Materials
Minutes/Agendas
METHODOLOGIES:
Selfpaced
Demonstration
Discussion
ASSESSMENT METHODS:
Direct observation
Evaluation
Interview
- 46 -
LO. 4 WORK WITH USER APPLICATION PROGRAMS

1. Application programs are added, changed, removed or run as followed in
computer manual procedure
2. User software or application program are installed, updated and upgraded as
stated in manual procedure
3. Information/data are moved between documents or files in accordance to the
instructional materials
CONTENTS:
Manipulating of application programs

Updating and upgrading user software
Moving of documents
CONDITIONS:

Documents detailing style guide / policy
Hands On materials / Instructional materials
Minutes/Agendas
METHODOLOGIES:
Selfpaced
Demonstration
Discussion
ASSESSMENT METHODS:
Direct observation
Evaluation
Interview
- 47 -
LO. 5 PRINT INFORMATION

1. Printer is added or installed and correct printer settings is ensured with the
following service manual procedure
2. Default printer is assigned accordingly with the existing setup
3. Information or document is printed on the installed printer with the following setup
manual procedure
4. Progress of print jobs are viewed and deleted as required in manual procedure
CONTENTS:
Installing or adding printer

Page set-up is ensured
Set default of printer
Printing of information or document
Viewing and deleting of print jobs
CONDITIONS:

Printer
Installer of printer (CD)
LAN connections
Minutes/Agendas
METHODOLOGIES:
Selfpaced
Demonstration
Discussion
ASSESSMENT METHODS:
Direct observation
Evaluation
Interview
- 48 -
CORE COMPETENCIES
DESIGN PROGRAM LOGIC
MODULE TITLE
DESIGNING PROGRAM LOGIC
MODULE DESCRIPTOR :
This module defines the competency required to describe the

various processes in a program to ensure that there is
understanding of user and design requirements.
NOMINAL DESCRIPTOR :
54 hours
QUALIFICATION LEVEL
NC IV
SUMMARY OF LEARNING OUTCOMES:

LO 1. Select the program logic design approach
LO 2. Document the program logic or design
LO 3. Validate the design
- 50 -
LO 1. SELECT THE PROGRAM LOGIC DESIGN APPROACH

1. Reviewed and clarified the design documentation and obtained the requirements
for the programs.
2. Determined the design approach to be taken in coding and linked the modules.
3. Confirmed sufficient knowledge assessment of programming and program logic
formulation or design skills.
CONTENTS:
The program design and structure

Flowchart symbols
Algorithm
Pseudo Code
Elements of Programming Language
Program Control Structure
Program constructs / modules/objects
CONDITIONS:
PC Package with OOPL

Reference Books
METHODOLOGIES:
Lectures
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
Case Study (Defense)
- 51 -
LO 2. DOCUMENT THE PROGRAM LOGIC OR DESIGN

1. Created diagrams of program flow and modules according to project standards.
2. Documented program scope and limits according to project standard.
3. Documented or referenced the routines or procedures according to project
standard.
4. Identified and revised references for tables, files, I/O and other programs
functionalities according to program requirements.
5. Produced the required design to assess the ability to meet technical requirements
successfully.
CONTENTS:
Coding the Programs

Steps or Procedures to document the program
Application of documentation tools
Printing the programs
CONDITIONS:

Reference Book
METHODOLOGIES:
Lectures
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
- 52 -
LO 3. VALIDATE THE DESIGN

1. Checked the program flow, states or conditions for interfaces and compliance to
design documentation requirements.
2. Gained feedbacks / inputs from appropriate persons as needed.
CONTENTS:
Review the designed program logic flow

Coding, Compiling and Debugging
Program or design specifications
Test and implementation of the program
CONDITIONS:

Reference Book
METHODOLOGIES:
Lectures
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
- 53 -
APPLY PROGRAM DEVELOPMENT APPROACH
MODULE TITLE
APPLYING PROGRAMMING DEVELOPMENT APPROACH
MODULE DESCRIPTOR :
This module covers the requirement to apply a programming

development approach when writing or coding program.
NOMINAL DESCRIPTOR :
54 hours
QUALIFICATION LEVEL
NC IV

LO 1. Determine and select appropriate program development approach.
LO 2. Apply the selected development approach.
- 54 -
LO 1. DETERMINE AND SELECT APPROPRIATE PROGRAMMING DEVELOPMENT

APPROACH
1. Determined program activities according to job requirements.
2. Selected appropriate development approach.
3. Created initial plan to guide the program development process.
CONTENTS:
Concept of Programming Languages

Evolution of Programming Languages
Integrated Development Environment
Graphical User Interface
Procedures of Programming
Writing Elementary Program
CONDITIONS:
PC with installed programming language

Documentation tool software
Reference Book
METHODOLOGIES:
Lecture / Demonstrations
Group Discussions
Hands- on exercises
ASSESSMENT METHODS:
Observation
- 55 -
LO 2. APPLY THE SELECTED DEVELOPMENT APPROACH

1. Used documentation tools for programming development.
2. Defined and used program structure organizations and proper naming
conventions.
3. Identified, monitored and checked resources for programming activities.
4. Reviewed and documented opportunities for improvement, lessons and
recommendations for future projects.
5. Submitted the program deliverables to appropriate person for approval.
CONTENTS:
Program specifications and user requirements

Programming elements
Procedures in writing and developing program
Programming constructs/modules/objects
CONDITIONS:
PC
Documentation tool software
Reference Book
METHODOLOGIES:
Lecture / Demonstrations
Group Discussions
Reporting
Hands on exercises
ASSESSMENT METHODS:
Observation
Hands- on exercises
Written and oral examination
- 56 -
APPLY OBJECT-ORIENTED PROGRAM LANGUAGE

SKILLS
MODULE TITLE
APPLYING OBJECT-ORIENTED PROGRAM LANGUAGE

SKILLS
MODULE DESCRIPTOR :
This module defines the competency required to undertake

programming tasks using an object oriented programming
language competence includes tool usage, documentation,
debugging and testing techniques in support of the
programming activities
NOMINAL DURATION
54 hours
QUALIFICATION LEVEL
NC IV

LO 1. Apply basic language syntax and layout
LO 2. Apply basic OO principles in the target language
LO 3. Debug code
LO 4. Document activities
LO 5. Test code
- 57 -
LO 1. APPLY BASIC LANGUAGE SYNTAX AND LAYOUT

1. Observed basic language syntax rules and best practice based on program
standard and structure.
2. Used language data types, operators and expressions based on program
standard and structure.
3. Used appropriate language syntax for sequence, selection and iteration
constructs based on program standard and structure.
4. Used Arrays and array objects based on program standard and structure.
CONTENTS:
Semantics and Syntax

Elements of Programming
Arrays
CONDITIONS:
PC or workstation
Programming tools
Reference Book s
METHODOLOGIES:
Lecture / Discussion
Demonstration
Hands on exercises
ASSESSMENT METHODS:
Oral recitation
Written examinations
- 58 -
LO 2. APPLY BASIC OO PRINCIPLES IN THE TARGET LANGUAGE

1. Implemented a class that contains primitive member / instance variables based
on program structure.
2. Implemented a class that contains multiple options for object construction based
on program structure.
3. Defined aggregation in a class based on program structure.
4. Implemented inheritance to at least 2 levels of depth based on program structure.
5. Used polymorphism at a simple level through inheritance to enable easy code
extension based on program structure.
CONTENTS:
Principles of Object oriented programming language

Encapsulation
Inheritance
Polymorphism
Form, Module, Class, and Objects
CONDITIONS:
PC with OOPL
Manual / Printouts
Programming tools
METHODOLOGIES:
Hands on exercises
Lecture / Discussion
Demonstration
ASSESSMENT METHODS:
Oral recitation
Written Examinations
- 59 -
LO 3. DEBUG CODE
1. Used particularly an integrated development environment and the language
debugging facilities based on program structure.
2. Used program debugging techniques to detect and resolve errors based on
program structure.
CONTENTS:
Errors Handling
Debugging options
Procedures in debugging and editing the program
Compiling the program
Run the application or program
CONDITIONS:
PC with OOPL
Manual / Printouts
Programming tools
METHODOLOGIES:
Hands on exercises
Direct observation
Group discussion
ASSESSMENT METHODS:
Direct observation
- 60 -
LO 4. DOCUMENT ACTIVITIES
1. Followed the guidelines for developing maintainable code adhering to a set of
coding standard.
2. Followed and used internal documentation standards and tools.
3. Designed a built-in application programs in accordance to systems and
programming requirements and standards.
CONTENTS:
Documentation techniques
Program and documentation standards
Internal documentation techniques
CONDITIONS:
PC with OOPL
Manual / Printouts
Programming tools
METHODOLOGIES:
Lecture / Demonstration
Self paced instruction
Group discussion
Hands on exercises
ASSESSMENT METHODS:
Direct observation
- 61 -
LO 5. TEST CODE
1. Developed and conducted simple test to confirm the coding process to meet
design specification
2. Documented the tests performed based on program and documentation
standard.
3. Made corrections to the code and documentation as needed.
CONTENTS:
Testing techniques
Program and documentation standard
User Manual
Printing documents of the programs
CONDITIONS:
PC
Programming tools
METHODOLOGIES:
Lecture / Demonstration
Self paced instruction
Group discussion
Hands on exercises
ASSESSMENT METHODS:
Direct observation
- 62 -
APPLY PROGRAMMING SKILLS IN A SECOND

LANGUAGE
MODULE TITLE
APPLYING PROGRAMMING SKILLS IN A SECOND

LANGUAGE
MODULE DESCRIPTOR :
This module defines the competency required to undertake

introductory programming tasks using a procedural approach
to programming. (An object oriented language may be used
in this approach)
NOMINAL DURATION
42 hours
QUALIFICATION LEVEL
NC IV

LO 1. Apply basic language syntax and layout
LO 2. Code using standard algorithms
LO 3. Debug code
LO 4. Document Activities
LO 5. Test code
- 63 -
LO 1. SELECT THE PROGRAM LOGIC DESIGN APPROACH

1. Observed basic language syntax rules and best practice based on the standard
of specific programming language.
2. Used language data types, operators and expressions based on the standard of
specific programming language.
3. Used appropriate language syntax for sequence, selection and iteration
constructs based on the standard of specific programming language.
CONTENTS:
Semantics and Syntax

Elements of Programming
CONDITIONS:

Reference Book s
METHODOLOGIES:
Lectures
Discussions
Demonstrations
Hands on exercises
ASSESSMENT METHODS:

- 64 -
LO 2. CODE USING STANDARD ALGORITHMS

1. Used basic programming constructs algorithms based on the standard of specific
programming language.
2. Demonstrated ability to create sequential search, insertion and deletion
algorithms to operate on one dimensional array based on the specific
programming standard.
3. Coded and used standard sequential access algorithms for text and binary files
4. Used of SQL or language facilities to access databases based on the standard of
specific programming language.
CONTENTS:
Algorithm
Pseudo code
Array
Binary files
SQL
CONDITIONS:

Reference Book s
METHODOLOGIES:
Lectures
Hands on exercises
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
- 65 -
LO 3. DEBUG CODE
1. Reviewed the code visually and / or used of debugging tools provided by the
system or the organization
2. Used a debugger to trace code execution and examine variable contents to
detect and correct errors based on the program requirements.
CONTENTS:
Testing techniques
Errors Handling
Debugging options
Procedures in debugging and editing the program
Compiling the program
Run the application or program
CONDITIONS:

Reference Books
METHODOLOGIES:
Lectures
Hands on exercises
Discussions
Demonstrations
ASSESSMENT:

Observation
- 66 -
LO 4. DOCUMENT ACTIVITIES
1. Followed guidelines for developing maintainable code adhering to a set of coding
standard
2. Followed and used internal documentation standards and tools.
CONTENTS:
Documentation techniques
Program and documentation standards
Internal documentation techniques
CONDITIONS:

Reference Books
METHODOLOGIES:
Lectures
Hands on exercises
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
- 67 -
LO 5. TEST CODE
1. Developed and conducted simple tests to confirm the coding process to meet
design specification
2. Documented the tests performed
3. Made corrections to the code and the documentation as needed.
CONTENTS:
Testing techniques
Program and documentation standard
User Manual
Printing documents of the programs
CONDITIONS:

Reference Books
METHODOLOGIES:
Lectures
Hands on exercises
Discussions
Demonstrations
ASSESSMENT METHODS:

Observation
- 68 -
What is Competency-Based Curriculum (CBC)
A competency-based curriculum is a framework or guide for the

subsequent detailed development of competencies, associated
methodologies, training and assessment resources.
The CBC specifies the outcomes which are consistent with the
requirements of the workplace as agreed through the industry or
community consultations.
CBC can be developed immediately when competency standards exist.
When competency standards do not exist, curriculum developers need

to clearly define the learning outcomes to be attained. The standard of
performance required must be appropriate to industry and occupational
needs through the industry/enterprise or specified client group
consultations.
These materials are available in both printed and electronic copies.

For more information please contact:
Technical Education and Skills Development Authority
(TESDA)
Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635 or
visit our website: www.tesda.gov.ph or the TESDA Regional or Provincial
Office nearest you.

Programming NC IV

Uploaded by

Programming NC IV

Uploaded by

COMPETENCY-BASED

INFORMATION AND COMMUNICATION TECHNOLOGY

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT

Utilizing specialized communication skills ...

Developing teams and individuals

Identifying possible solution

Recommending and implementing solutions ..

Collecting, analyzing and organizing information .

Planning and organizing work .

Promoting environmental protection ...

MODULES (Common Competencies)

Operating a personal computer ...

MODULES (Core Competencies)

Applying program development approach .

Applying object-oriented program language skills

Applying programming skills in a second language .

This course is designed to enhance the knowledge, skills and attitudes of a

Can communicate both oral and written

2.1.1. Determine development

3.1.1. Analyze the problem

3.2.1. Prepare communication or

4.1.1. Study information

5.1. Planning and

5.1.1. Set work objectives

1.1 Applying quality 1.1.1. Assess quality of received

2.1.1. Start the computer and

Select the program logic

2.1.1. Determine and select

3.1.1. Apply basic language

4.1.1. Apply basic language

Written and oral examinations

Must be a holder of PROGRAMMING NC IV.

UTILIZE SPECIALIZED COMMUNICATION SKILLS

UTILIZING SPECIALIZED COMMUNICATION SKILLS

This module covers the knowledge, skills and attitudes

LO1. APPLY COMMUNICATION STRATEGIES TO MEET SPECIFIC NEEDS OF

LO2. REPRESENT THE ORGANIZATION IN INTERNAL AND EXTERNAL FORUMS.

DEVELOP TEAM AND INDIVIDUAL NEEDS

DEVELOPING TEAM AND INDIVIDUAL NEEDS

This module covers the knowledge, skills and attitudes

LO1. DETERMINE DEVELOPMENT NEEDS

Quality assurance and/or procedures manuals

LO2. FOSTER INDIVIDUAL AND ORGANIZATIONAL GROWTH

Coaching and mentoring principles

LO3. MONITOR AND EVALUATE WORKPLACE LEARNING

Coaching and mentoring principles

On-the-job coaching and mentoring

LO4. DEVELOP TEAM COMMITMENT AND COOPERATION

Goals, objectives, plans, procedures

On- the-job coaching

Direct observation of work activities

LO5. FACILITATE ACCOMPLISHMENT OF ORGANIZATIONAL GOALS

APPLY PROBLEM SOLVING TECHNIQUES IN THE

IDENTIFYING POSSIBLE SOLUTION

This module cover the knowledge, skills and attitude required

LO1. ANALYZE THE PROBLEM

Problem solving tools/ analytical techniques

LO2. IDENTIFY FUNDAMENTAL CAUSE OF THE PROBLEM

Identification of fundamental cause of problem

LO3. DETERMINE POSSIBLE SOLUTION

Listing of the possible options for the resolution of the problem

APPLY PROBLEM SOLVING TECHNIQUES IN THE

RECOMMENDING AND IMPLEMENTING SOLUTIONS

This module cover the knowledge, skills and attitudes

LO1. PREPARE COMMUNICATION OR DOCUMENTATION

Preparation of communication & documentation report

LO2. PRESENT RECOMMENDATION TO APPROPRIATE PERSONNEL

LO3. IMPLEMENT SOLUTIONS

COLLECT, ANALYZE AND ORGANIZE INFORMATION

COLLECTING, ANALYZING AND ORGANIZING

This module covers the outcomes required to process,

LO 1. STUDY INFORMATION REQUIREMENTS

Data processing, information analysis and interpretation.

Written / Oral Examination

Written / Oral Examination

LO 3. ANALYZE, INTERPRET AND ORGANIZE INFORMATION GATHERED