Adapter User Guide
Adapter User Guide
User Guide
Overview
Welcome to the User's Guide for Intel Ethernet Adapters and devices. This guide covers hardware and
software installation, setup procedures, and troubleshooting tips for Intel network adapters, connections, and
other devices.
System Requirements
Before installing the network adapter, check your system for the following minimum configuration
requirements.
Hardware Compatibility
l The latest BIOS for your computer
l One of the following slot types, depending on your adapter:
l One open PCI bus master slot, 32-bit or 64-bit, operating at 33 or 66 MHz
l One open PCI-X slot operating at 66, 100 or 133 MHz(recommended)
l One open PCI-Express slot (v1.0a or newer), 4x, 8x, or 16x.
NOTES:
l The PRO/1000 MT Quad Port Server adapter requires a 3.3 volt only slot. It
cannot be installed in a 5.0 volt or universal slot.
l The Intel 10 Gigabit AT Server Adapter will only fit into x8 or larger PCI
Express slots. Some systems have physical x8 PCI Express slots that actu-
ally support lower speeds. Please check your system manual to identify the
slot.
Intel 82599 10 Gigabit Dual Port Network Connection with FCoE n/a 82599
Intel 82599 10 Gigabit Dual Port Backplane Connection with FCoE n/a 82599
Intel Ethernet X520 10GbE Dual Port KX4-KR Mezz n/a 82599
Intel 82599 10 Gigabit CX4 Dual Port Network Connection n/a 82599
Intel Ethernet X520 10GbE Dual Port KX4 Mezz n/a 82599
Board ID # = A 6-digit code with a 3-digit extension; printed on barcode sticker on the front of the card.
See the Adapter & Driver ID Guide: http://support.intel.com/support/go/network/adapter/home.htm
A "Network Connection" is a networking feature built into the motherboard. Thus, no board IDs. LED
placement is at the discretion of the motherboard manufacturer.
Intel 82576 Gigabit Dual Port Server Network Connection n/a 82576
Intel PRO/1000 EB1 Network Connection with I/O Acceleration n/a 80003ES2LAN
Intel PRO/1000 EB1 Backplane Connection with I/O Acceleration n/a 80003ES2LAN
Board ID # = A 6-digit code with a 3-digit extension; printed on barcode sticker on the front of the card.
See the Adapter & Driver ID Guide: http://support.intel.com/support/go/network/adapter/home.htm
A "Network Connection" is a networking feature built into the motherboard. Thus, no board IDs. LED
placement is at the discretion of the motherboard manufacturer.
C89516-xxx
Intel PRO/1000 PT Desktop Adapter 82572EI
D36739-xxx
A78408-xxx
C91016-xxx
Intel PRO/1000 MT Desktop Adapter 82540, 82541
C39226-xxx
A95833-xxx
Board ID # = A 6-digit code with a 3-digit extension; printed on barcode sticker on the front of the card.
See the Adapter & Driver ID Guide: http://support.intel.com/support/go/network/adapter/home.htm
A "Network Connection" is a networking feature built into the motherboard. Thus, no board IDs. LED
placement is at the discretion of the motherboard manufacturer.
748565-xxx
82550, 82550C,
Intel PRO/100 S Server Adapter 748568-xxx
82559C
752438-xxx
Board ID # = A 6-digit code with a 3-digit extension; printed on barcode sticker on the front of the card.
See the Adapter & Driver ID Guide: http://support.intel.com/support/go/network/adapter/home.htm
A "Network Connection" is a networking feature built into the motherboard. Thus, no board IDs. LED
placement is at the discretion of the motherboard manufacturer.
721383-xxx
Intel PRO/100+ Management Adapter 82558, 82559
701738-xxx
Product Name Board ID # Controller
691334-xxx
Board ID # = A 6-digit code with a 3-digit extension; printed on barcode sticker on the front of the card.
See the Adapter & Driver ID Guide: http://support.intel.com/support/go/network/adapter/home.htm
A "Network Connection" is a networking feature built into the motherboard. Thus, no board IDs. LED
placement is at the discretion of the motherboard manufacturer.
NOTE: The Intel 82562V 10/100 Network Connection, Intel 82562GT 10/100 Network
Connection, Intel(R) 82562V-2 10/100 Gigabit Network Connection, Intel(R) 82562G-2 10/100
Gigabit Network Connection, and the Intel(R) 82562GT-2 10/100 Gigabit Network Connection are
supported by the PRO/1000 drivers.
Compatibility Notes
Some older Intel(R) Ethernet Adapters do not have full software support for the most recent versions of
Microsoft Windows*. Many older Intel Ethernet Adapters have base drivers supplied by Microsoft Windows.
Lists of supported devices per OS are available at
http://www.intel.com/support/go/network/adapter/nicoscomp.htm
Some Intel 10 Gigabit Network Adapters and Connections support SFP+ pluggable optical modules. Please
see SFP+ Devices with Pluggable Optics
Hardware Installation
Attaching the Low Profile Bracket (Optional)
Some adapter models come with a small bracket in the product package, to be used in a low profile slot. If you
need to install the adapter in a low-profile slot, follow these instructions.
1. Before handling the adapter, ground yourself to dissipate any static charge.
2. Remove the two screws securing the standard bracket to the back side of the adapter.
5. Attach the low profile bracket to the adapter using the screws you removed in step 2.
6. Carefully tighten the screws until they are seated. Do not over tighten.
You may re-attach the standard sized bracket in the future if necessary.
NOTE: The PRO/1000 MT Quad Port Server adapter requires a 3.3 volt only slot. It cannot be
installed in a 5.0 volt or universal slot.
If you have configuration problems, see your computer's documentation to determine if the PCI slots are bus
master-enabled. If you get a PCI or PCI-X configuration error, select Troubleshooting in the Table of Contents.
CAUTION: Turn off and unplug the power before removing the computer's cover. Failure to
do so could endanger you and may damage the adapter or computer.
Attaching Cables
Intel Gigabit and 10 Gigabit Network Adapters using copper connections automatically accommodate either
MDI or MDI-X connections. The auto-MDI-X feature of Intel Gigabit Network adapters allows you to directly
connect two adapters without using a cross-over cable.
To ensure compliance with CISPR 24 and the EU's EN55024, Intel 10 Gigabit Server Adapters and
Connections should be used only with CAT 6a shielded cables that are properly terminated according to the
recommendations in EN50174-2.
Cable types
Use one of the following types of network cabling, depending on your adapter and the intended use:
NOTE: If you are using this adapter in a residential environment (at any speed), use Category 5 or
better wiring.If the cable runs between rooms or through walls and/or ceilings, it should be
plenum-rated for fire safety.
l Maximum lengths for Intel 10 Gigabit Server Adapters and Connections that use 10GBASE-T on Cat-
egory 6, Category 6a, or Category 7 wiring, twisted 4-pair copper:
l Maximum length for Category 6 is 55 meters.
l Maximum length for Category 6a is 100 meters.
l Maximum length for Category 7 is 100 meters.
l To ensure compliance with CISPR 24 and the EU's EN55024, Intel 10 Gigabit Server
Adapters and Connections should be used only with CAT 6a shielded cables that are properly
terminated according to the recommendations in EN50174-2.
l For 1000 Mbps operation (1000BaseT), use Category 5 or better (must be 4-pair wiring). Make sure you
use Category 5 cable that complies with the TIA-568 wiring specification.
NOTE: To insure compliance with CISPR 24 and the EUs EN55024, devices based on
the 82576 controller should be used only with CAT 5E shielded cables that are properly ter-
minated according to the recommendations in EN50174-2.
CAUTION: If usingless than 4-pair cabling, you must manually configure the speed and
duplex setting of the adapter and the link partner. In addition, with 2- and 3-pair cabling the
adapter can only achieve speeds of up to 100Mbps.
CX4
Physical cabling characteristics for the Intel CX4 Dual Port Server Adapter must meet IEEE Std 802.3ak,
Clause 54 specifications. The required cable connector is an MDI latch-type receptacle, as defined by IEC
61076-3-113.
The IEEE standard defines a worst-case cable length of 15 meters, based on 100 O, twinaxial cable
characteristics. However, commercial cable manufacturers may offer enhanced products that will permit
successful operation over greater distances.
Fiber Optic Cabling
Remove and save the fiber optic connector cover. Insert a fiber optic cable into the ports on the network
adapter bracket as shown.
Most connectors and ports are keyed for proper orientation. If the cable you are using is not keyed, check to
be sure the connector is oriented properly (transmit port connected to receive port on the link partner, and vice
versa).
The adapter must be connected to a compatible link partner that is operating at the same laser wavelength as
the adapter.
CAUTION: The fiber optic ports contain a Class 1 laser device. When the ports are disconnected,
always cover them with the provided plug. If an abnormal fault occurs, skin or eye damage may res-
ult if in close proximity to the exposed ports.
"LX" Adapters
Adapters with an "LX" marking on the bracket support the 1000Base-LX connectivity standard. They are
designed for long-haul operation, and have different connectivity requirements:
l Laser type: 1310 nanometer wavelength (not visible).
l LX Cabling: single-mode fiber with 9.0 micron core diameter.
l Maximum length: 10 kilometers.
l Connector type: LC.
NOTES:
l Although LX adapters are designed for use with long-haul single-mode fiber, they can also
be used with short-haul multi-mode fiber. Maximum cable length is 550 meters. Must be
connected to compatible LX ports.
l If needed, an LC-to-SC adapter cable may be used to mate with SC connectors.
Single-port fiber adapter with LC connector
NOTES:
l If your 82599-based Intel Network Adapter came with Intel optics, or is an Intel Eth-
ernet Server Adapter X520-2, then it only supports Intel optics and/or the direct attach
cables listed below.
l 82599-Based adapters support all passive and active limiting direct attach cables that com-
ply with SFF-8431 v4.1 and SFF-8472 v10.4 specifications.
SRModules
LRModules
QSFP Modules
Intel E10GQSFPSR
The following is a list of 3rd party SFP+ modules that have received some testing. Not all modules are
applicable to all devices.
82598-Based Adapters
NOTES:
l Intel Network Adapters that support removable optical modules only support their original
module type (i.e., the Intel 10 Gigabit SR Dual Port Express Module only supports SR
optical modules). If you plug in a different type of module, the driver will not load.
l 82598-Based adapters support all passive direct attach cables that comply with SFF-8431
v4.1 and SFF-8472 v10.4 specifications. Active direct attach cables are not supported.
l Hot Swapping/hot plugging optical modules is not supported.
l Only single speed, 10 gigabit modules are supported.
l LAN on Motherboard (LOMs) may support DA, SR, or LR modules. Other module types are
not supported. Please see your system documentation for details.
The following is a list of SFP+ modules and direct attach cables that have received some testing. Not all
modules are applicable to all devices.
THIRD PARTY OPTIC MODULES AND CABLES REFERRED TO ABOVE ARE LISTED ONLY FOR THE PURPOSE OF HIGHLIGHTING THIRD
PARTY SPECIFICATIONS AND POTENTIAL COMPATIBILITY, AND ARE NOT RECOMMENDATIONS OR ENDORSEMENT OR SPONSORSHIP OF
ANY THIRD PARTY'S PRODUCT BY INTEL. INTEL IS NOT ENDORSING OR PROMOTING PRODUCTS MADE BY ANY THIRD PARTY AND THE
THIRD PARTY REFERENCE IS PROVIDED ONLY TO SHARE INFORMATION REGARDING CERTAIN OPTIC MODULES AND CABLES WITH THE
ABOVE SPECIFICATIONS. THERE MAY BE OTHER MANUFACTURERS OR SUPPLIERS, PRODUCING OR SUPPLYING OPTIC MODULES AND
CABLES WITH SIMILAR OR MATCHING DESCRIPTIONS. CUSTOMERS MUST USE THEIR OWN DISCRETION AND DILIGENCE TO PURCHASE
OPTIC MODULES AND CABLES FROM ANY THIRD PARTY OF THEIR CHOICE. CUSTOMERS ARE SOLELY RESPONSIBLE FOR ASSESSING
THE SUITABILITY OF THE PRODUCT AND/OR DEVICES AND FOR THE SELECTION OF THE VENDOR FOR PURCHASING ANY PRODUCT. THE
OPTIC MODULES AND CABLES REFERRED TO ABOVE ARE NOT WARRANTED OR SUPPORTED BY INTEL. INTEL ASSUMES NO LIABILITY
WHATSOEVER, AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF SUCH THIRD PARTY
PRODUCTS OR SELECTION OF VENDOR BY CUSTOMERS.
NOTE: To replace an existing SLA-teamed adapter in a Hot Plug slot, first unplug the adapter
cable. When the adapter is replaced, reconnect the cable.
NOTES:
l The MAC address and driver from the removed adapter will be used by the replacement
adapter unless you remove the adapter from the team and add it back in. If you do not
remove and restore the replacement adapter from the team, and the original adapter is used
elsewhere on your network, a MAC address conflict will occur.
l For SLA teams, ensure that the replacement NIC is a member of the team before con-
necting it to the switch.
NOTE: Some PCIe x8 slots are actually configured as x4 slots. These slots have
insufficient bandwidth for full 10Gbe line rate with dual port 10GbE devices. The driver can
detect this situation and will write the following message in the system log: PCI-Express
bandwidth available for this card is not sufficient for optimal performance. For optimal
performance a x8 PCI-Express slot is required.
If this error occurs, moving your adapter to a true x8 slot will resolve the issue.
2. Use the proper cabling for the adapter you have. See Attach the Network Cable for details.
3. Enable Jumbo Frames, if your other network components can also be configured for it.
4. If your BIOS has an MMRBC (Maximum Memory Read Byte Count) adjustment, change it from its
default (usually 512) to 4096 (maximum).
NOTE: Some systems may set the adapter's MMRBC to 4096 by default.
5. Increase the number of TCP and Socket resources from the default value.
6. Increase the allocation size of Driver Resources (transmit/receive buffers). However, most TCP traffic
patterns work best with the transmit buffer set to its default value, and the receive buffer set to its min-
imum value.
Advanced Features
Jumbo Frames
Jumbo frames are Ethernet frames that are larger than 1518 bytes. You can use Jumbo Frames to reduce
server CPU utilization and increase throughput. However, additional latency may be introduced.
NOTES:
l Jumbo Frames are supported at 1000 Mbps and higher. Using Jumbo Frames at 10 or 100
Mbps is not supported and may result in poor performance or loss of link.
l End-to-end network hardware must support this capability; otherwise, packets will be
dropped.
Supported Adapters
Teaming options are supported on Intel PRO/100, Intel Gigabit, and Intel 10GbE adapters. Selected
adapters from other manufacturers are also supported.
NOTE: If you add an Intel AMT enabled port to an LBFO team, do not set the port to Standby in
the LBFO team. If you set the port to Standby you may lose AMT functionality.
IMPORTANT:
l Be sure to use the latest available drivers on all adapters.
l Before creating a team, adding or removing team members, or changing advanced settings
of a team member, make sure each team member has been configured similarly. Settings
to check include VLANs and QoS Packet Tagging, Jumbo Frames, and the various off-
loads. These settings are available in Intel PROSet's Advanced tab. Pay particular atten-
tion when using different adapter models or adapter versions, as adapter capabilities vary.
l If team members implement Advanced features differently, failover and team functionality
will be affected. To avoid team implementation issues:
l Create teams that use similar adapter types and models.
l Reload the team after adding an adapter or changing any Advanced features. One
way to reload the team is to select a new preferred primary adapter. Although there
will be a temporary loss of network connectivity as the team reconfigures, the team
will maintain its network addressing schema.
NOTES:
l Hot Plug operations for an adapter that is part of a team are only available in Windows
Server.
l For SLA teams, all team members must be connected to the same switch. For AFT, ALB,
and RLB teams, all team members must belong to the same subnet. The members of an
SFT team must be connected to a different switch.
l Teaming only one adapter port is possible, but provides no benefit.
You can set up monitoring between an SFT team and up to five IP addresses. This allows you to detectlink
failure beyond the switch. You can ensure connection availability for several clients that you consider critical.
If the connection between the primary adapter and all of the monitored IP addresses is lost, the team will
failover to the secondary adapter.
NOTES:
l ALB does not load balance non-routed protocols such as NetBEUI and some IPX* traffic.
l You can create an ALB team with mixed speed adapters. The load is balanced according to
the lowest common denominator of adapter capabilities and the bandwidth of the channel.
l On Windows systems, Receive Load Balancing is enabled by default.
l Receive Load Balancing is not supported on Microsoft Hyper-V*.
NOTES:
l VMLB does not load balance non-routed protocols such as NetBEUI and some IPX* traffic.
l VMLB supports from two to eight adapter ports per team.
l You can create an VMLB team with mixed speed adapters. The load is balanced according
to the lowest common denominator of adapter capabilities and the bandwidth of the chan-
nel.
l You cannot use an Intel AMT enabled adapter in a VMLB team.
NOTE: You cannot use an Intel AMT enabled adapter in an SLA team
NOTES:
l Once you choose an aggregator, it remains in force until all adapters in that aggregator lose
link.
l In some switches, copper and fiber adapters cannot belong to the same aggregator in an
IEEE 802.3ad configuration. If there are copper and fiber adapters installed in a system,
the switch might configure the copper adapters in one aggregator and the fiber-based
adapters in another. If you experience this behavior, for best performance you should use
either copper or fiber-based adapters in a system.
l If multiple switches are used, all team members connected to the same switch must oper-
ate at the same speed.
l You cannot use an Intel AMT enabled adapter in a DLA team.
Multi-Vendor Teaming
MVT allows teaming with a combination of Intel adapters that support Intel PROSet, Intel adapters that do not
support Intel PROSet, and non-Intel adapters. This feature is currently available under Windows Server.All
adapters that appear in the Intel PROSet teaming wizard can be included in a team.
l In order to activate MVT, you must have at least one Intel adapter or integrated connection that sup-
ports Intel PROSet in the team. That adapter or connection must be designated as the primary
adapter.
l A multi-vendor team can be created for any team type.
l All members in a MVT must operate on a common feature set (lowest common denominator).
l Manually verify that the frame setting for all adapters in the team is the same.
l Verify that the RSS settings for all adapters in the team are the same.
Virtual LANs
The term VLAN (Virtual Local Area Network) refers to a collection of devices that communicate as if they
were on the same physical LAN. Any set of ports (including all ports on the switch) can be considered a
VLAN. LAN segments are not restricted by the hardware that physically connects them.
CAUTION: When using IEEE 802 VLANs, settings must match between the switch and those
adapters using the VLANs.
NOTES:
l If you change a setting under the Advanced tab for one VLAN, it changes the settings for
all VLANS using that port.
l In most environments, a maximum of 64 VLANs per network port or team are supported by
Intel PROSet.
l ANS VLANs are not supported on adpaters and teams that have VMQ enabled. However,
VLAN filtering with VMQ is supported via the Microsoft Hyper-V VLAN interface. For more
information see Microsoft Hyper-V virtual NICs on teams and VLANs.
l You can have different VLAN tags on a child partition and its parent. Those settings are
separate from one another, and can be different or the same. The only instance where the
VLAN tag on the parent and child MUST be the same is if you want the parent and child par-
titions to be able to communicate with each other through that VLAN. For more information
see Microsoft Hyper-V virtual NICs on teams and VLANs.
Power Management
The Intel PROSet Power Management tab replaces the standard Microsoft* Windows* Power Management
tab in Device Manager. It includes the Power Saver and Wake on LAN* (WoL*) options that were previously
included on the Advanced tab. The standard Windows power management functionality is incorporated on the
Intel PROSet tab.
NOTES:
l The options available on the Power Management tab are adapter and system dependant.
Not all adapters will display all options.
l The following adapters support WoL only on Port A:
l Intel Ethernet Server Adapter I350-T2
l Intel Ethernet Server Adapter I350-T4
l Intel Ethernet Server Adapter I340-T2
l Intel Ethernet Server Adapter I340-T4
l Intel Ethernet Server Adapter I340-F4
l Intel Gigabit ET2 Quad Port Server Adapter
l Intel PRO/1000 PF Quad Port Server Adapter
l Intel PRO/1000 PT Quad Port LP Server Adapter
l Intel PRO/1000 PT Quad Port Server Adapter
l Intel PRO/1000 PT Dual Port Network Connection
l Intel PRO/1000 PT Dual Port Server Connection
l Intel PRO/1000 PT Dual Port Server Adapter
l Intel PRO/1000 PF Dual Port Server Adapter
l Intel Gigabit PT Quad Port Server ExpressModule
l The following adapters do not support WoL:
l Intel PRO/1000 MT Quad Port Server adapter
l Intel Gigabit VT Quad Port Server Adapter
l Intel Ethernet Server Adapter X520-2
l Intel Ethernet Server Adapter X520-1
l Intel Ethernet Server Adapter X540-T1
l Intel Ethernet Converged Network Adapter X540-T2
l Intel Ethernet Converged Network Adapter X540-T1
NOTE: If your system has a Manageability Engine, the Link LED may stay lit even if WoL is
disabled.
Power Options
The Intel PROSet Power Management tab includes several settings that control the adapter's power
consumption. For example, you can set the adapter to reduce its power consumption if the cable is
disconnected.
If Reduce speed during standby is enabled, then Wake on Magic Packet and/or Wake on directed
packet must be enabled. If both of these options are disabled, power is removed from the adapter during
standby. Wake on Magic Packet from power off state has no effect on this option.
The Energy Efficient Ethernet (EEE) feature allows a capable device to enter Low Power Idle between bursts
of network traffic. Both ends of a link must have EEE enabled for any power to be saved. Both ends of the link
will resume full power when data needs to be transmitted. This transition may introduce a small amount of
network latency.
NOTES:
l Both ends of the EEE link must automatically negotiate link
speed.
l EEE is not supported at 10Mbps.
The Intel Auto Connect Battery Saver (ACBS) feature turns off the adapter when link is down or the network
cable is disconnected. After a timeout period, the adapter will power off. When the network cable is
reconnected and link is restored, the NIC powers up and functionality is fully restored.
ACBS only functions when the system is on battery power. If the power cable is connected, ACBS will be
automatically disabled. If ACBS is active, the adapter will appear to be powered off. If you have Intel
PROSet installed, on the Link Speed tab, the Link Status will indicate Speed: Not connected. Power off.
NOTE: ACBS will not function on an adapter if the adapter has forced speed or duplex settings.
ACBS will only function if the adapter is set to auto-detect or auto-negotiate.
The Intel System Idle Power Saver feature sets the adapter to negotiate the lowest possible speed setting
when the system and network are idle. When the system activity is detected, the link will be negotiated to a
higher speed.
To support this feature, the adapter must be
l configured to Auto Detect speed and
l connected to a link partner that can auto-negotiate speed
Microsoft Windows and Windows Server do not support wake from a power-off (S5) state, only from standby
(S3) or hibernate (S4). When shutting down the system, they shutdown ACPI devices, including Intel
adapters. This disarms the adapters remote wake up capability. However, in some ACPI-capable computers,
the BIOS may have a setting that allows you to override the operating system and wake from an S5 state
anyway. If there is no support for wake from S5 state in your BIOS settings, you are limited to Wake From
Standby when using these operating systems.
Intel Ready Access keeps your network connection active when the rest of your system is in sleep or
standby mode, so that content on your system is readily accessible. Requests from other computers will
wake up your computer.
Quality of Service
Quality of Service (QoS) allows the adapter to send and receive IEEE 802.3ac tagged frames. 802.3ac tagged
frames include 802.1p priority-tagged frames and 802.1Q VLAN-tagged frames. In order to implement QoS,
the adapter must be connected to a switch that supports and is configured for QoS. Priority-tagged frames
allow programs that deal with real-time events to make the most efficient use of network bandwidth. High
priority packets are processed before lower priority packets.
Tagging is enabled and disabled in Microsoft* Windows* Server* using the "QoS Packet Tagging" field in the
Advanced tab in Intel PROSet. For other versions of the Windows operating system, tagging is enabled
using the "Priority/VLAN Tagging" setting on the Advanced tab in Intel PROSet.
Once QoS is enabled in Intel PROSet, you can specify levels of priority based on IEEE 802.1p/802.1Q frame
tagging.
The supported operating systems, including Microsoft* Windows* Server*, have a utility for 802.1p packet
prioritization. For more information, see the Windows system help and Microsoft's knowledge base.
NOTE: The first generation Intel PRO/1000 Gigabit Server Adapter (PWLA 8490) does not
support QoS frame tagging.
NOTES:
l Some virtualization options are not available on some adapter/operating system com-
binations.
l The jumbo frame setting inside a virtual machine must be the same, or lower than, the set-
ting on the physical port.
l See http://www.intel.com/technology/advanced_comm/virtualization.htm for more inform-
ation on using Intel Network Adapters in virtualized environments.
NOTE: This applies only to virtual NICs created on a team or VLAN. Virtual NICs created on a
physical adapter do not require these steps.
NOTE: This step is not required for the team. When the Virtual NIC is created, its protocols
are correctly bound.
NOTE: The nvspbind.exe utility is not needed in Windows Server 2008 R2 or later.
4. Create the virtual NIC by running a remote Hyper-V manager on a different machine. Please see
Microsoft's documentation for instructions on how to do this.
5. Use nvspbind to get the Virtual NICs GUID.
6. Use nvspbind to enable protocol bindings on the Virtual NIC.
nvspbind.exe -e tttttttt-uuuu-wwww-xxxxxxxxxxxxxxxx ms_netbios
nvspbind.exe -e tttttttt-uuuu-wwww-xxxxxxxxxxxxxxxx ms_tcpip
nvspbind.exe -e tttttttt-uuuu-wwww-xxxxxxxxxxxxxxxx ms_server
Teaming Considerations
l If VMQ is not enabled for all adapters in a team, VMQ will be disabled for the team.
l If an adapter that does not support VMQ is added to a team, VMQ will be disabled for the team.
l Virtual NICs cannot be created on a team with Receive Load Balancing enabled. Receive Load Balan-
cing is automatically disabled if you create a virtual NIC on a team.
l If a team is bound to a Hyper-V virtual NIC, you cannot change the Primary or Secondary adapter.
NOTES:
l You must enable VMQ for SR-IOV to function.
l SR-IOV is not supported with ANS teams.
NOTE:Intel Active Management Technology drivers are installed as part of the base driver
installation on Intel AMT capable systems.
NOTES:
l Do not use a multicast address (least significant bit of the high byte = 1).
For example, in the address 0y123456789A, "y" cannot be an odd number. (y must be 0, 2,
4, 6, 8, A, C, or E.)
l To restore the default MAC address, click Use Default.
l You cannot change the address if the adapter is part of a team.
l Changing this setting may cause a momentary loss of connectivity.
The LAA setting is disabled and cannot be changed because one or more of the following is true:
l The device is configured to iSCSI boot primary or secondary.
l The device or team is bound to the Microsoft Virtual Switch Protocol.
LLI Options:
You may evoke LLI for data packets containing a TCP PSH flag in the header or for specified TCP ports.
Use for packets Any incoming packet with the TCP PSH flag will trigger an imme-
with TCP PSH flag: diate interrupt. The PSH flag is set by the sending device.
Use for these TCP Every packet received on the specified ports will trigger an imme-
ports: diate interrupt. Up to 8 ports may be specified.
NOTE: DCA requires support from the I/O device, system chipset, and CPU.
Direct Memory Access (DMA) Coalescing
DMA (Direct Memory Access) allows the network device to move packet data directly to the system's
memory, reducing CPU utilization. However, the frequency and random intervals at which packets arrive do
not allow internal system components to enter energy-saving states. DMA Coalescing allows the NIC to
collect packets before it initiates a DMA event. This may increase network latency but also increases the
chances that the system will consume less energy.
Higher DMA Coalescing values result in more energy saved but may increase your system's network latency.
If you enable DMA Coalescing, you should also set the Interrupt Moderation Rate to 'Minimal'. This minimizes
the latency impact imposed by DMA Coalescing and results in better peak network throughput performance.
You must enable DMA Coalescing on all active ports in the system. You may not gain any energy savings if it
is enabled only on some of the ports in your system.
See Direct Memory Access (DMA) Coalescing for a list of supported devices, and information on BIOS,
platform, and application settings that will affect your potential energy savings.
LAN RSS
LAN RSS applies to a particular TCP connection. Note the following:
l RSS has no effect if your system has only one processing unit.
l RSS must be enabled for Intel I/O Acceleration Technology to function.
l RSS is not supported on some adapters configured to use Virtual Machine Queues (VMQ). On these
adapters VMQ will take precedence over RSS. RSS will appear disabled.
Configuration
LAN RSS is enabled on the Advanced tab of the adapter property sheet. If your adapter or operating system
does not support it, the RSS settings will not be displayed. If your adapter does support it, the following
settings will be displayed:
Port NUMA Node: the NUMA node number of a device.
Receive Side Scaling Queues: allocates queue space to buffer transactions between the network adapter
and CPU(s). Range:
1 queue is used when low CPU utilization is required.
2 queues are used when good throughput and low CPU utilization are required.
4 or more queues are used for applications that demand maximum throughput and
Starting RSS CPU: allows you to set the preferred starting LAN RSS processor. Change this setting if the
current processor is dedicated to other processes. The setting range is from 0 to the number of logical CPUs -
1. In Server 2008 R2, LAN RSS will only use CPUs in group 0 (CPUs 0 through 63).
Preferred NUMA Node: allows you to choose the preferred NUMA (Non-Uniform Memory Access) node to be
used for memory allocations made by the network adapter. In addition the system will attempt to use the
CPUs from the preferred NUMA node first for the purposes of LAN RSS. On NUMA platforms, memory
access latency is dependent on the memory location. Allocation of memory from the closest node helps
improve performance. The Windows Task Manager shows the NUMA Node ID for each processor. Note that
this setting only affects NUMA systems; it will have no effect on non-NUMA systems.
Teaming
If RSS is not enabled for all adapters in a team, RSS will automatically be disabled for the team. If an adapter
that does not support RSS is added to a team, RSS will automatically be disabled for the team. If you create a
Multi-Vendor Team, you must manually verify that the RSS settings for all adapters in the team are the same.
FCoE RSS
If FCoE is installed, FCoE RSS is enabled and applies to FCoE receive processing that is shared across
processor cores.
Configuration
If your adapter supports FCoE RSS, the following configuration settings can be viewed and changed on the
Performance Options of the Advanced tab of the Network Adapter device properties:
l FCoE NUMA Node Count: The number of consecutive NUMA Nodes where the allocated FCoE
queues will be evenly distributed.
l FCoE Starting NUMA Node: The NUMA Node representing the first node within the FCoE NUMA
Node Count.
l FCoE Starting Core Offset: The offset to first NUMA Node CPU core that will be assigned to FCoE
queue.
l FCoE Port NUMA Node: Indication from platform of optimal closest NUMA Node to physical port, if
available. NOTE: This item is read only.
Performance Tuning
The Intel Network Controller provides a set of advanced FCoE performance tuning options. These options
direct how FCoE transmit/receive queues are allocated in NUMA platforms. Specifically, they direct what
target set of NUMA node CPUs can be selected from to assign individual queue affinity. Selecting a specific
CPU has two main effects: it sets the desired interrupt location for processing queue packet indications, and
sets the relative locality of queue to available memory.
As indicated, these are intended as advanced tuning options for situations where you wish to maximize
system performance. They are generally expected to be used to maximize performance for multi-port platform
configurations. Because all ports share the same default installation directives ("Inf" file and so forth), the
FCoE queues for every port will be associated with the same set of NUMA CPUs, which may result in CPU
contention.
The SW exporting these tuning options defines a NUMA node to be equal or equivalent to an individual
processor (socket). Platform ACPI information presented by the BIOS to the OS helps to indicate the relation
of PCI devices to individual processors. This detail is not currently fully supportedin all platforms however, so
using the tuning options may produce unexpected results.
The performance tuning options are listed in the "Configuration" section above.
Example 1:
A Platform is known to have two physical sockets, each socket processor providing 8 core CPUs (16 when
hyper threading is enabled). You have also installed a dual port Intel NIC with FCoE enabled.
By default 8 FCoE queues will be allocated per NIC port. Also, by default the first (non-hyper thread) CPU
cores of the first processor will be assigned affinity to these queues, resulting in the allocation model pictured
below. You can see that both ports would then be competing for CPU cycles from the same set of CPUs on
socket 0.
Example 4:
Consider what happens if the number of available NUMA node CPUs is not sufficient for queue allocation. If
your platform has a processor that does not support an even power of 2 CPUs (for example, it supports 6
cores), then if SW runs out of CPUs on one socket during queue allocation it will by default reduce the number
of queues to a power of 2 until allocation is achieved.
For example, if there is a 6 core processor being used, and there is only a single NUMA node, the SW will only
allocate 4 FCoE queues. If there are multiple NUMA nodes, you have the option to change NUMA node count
to be >= 2 in order to have all 8 queues created.
When you are using these performance options you will want to determine the affinity of FCoE queues to
CPUs in order to verify their actual effect on queue allocation. You can do this by using a fairly heavy small
packet workload and an I/O application such as IoMeter: by monitoring the per-CPU utilization using the built-
in performance monitor provided by the OS, the CPUs that are supporting the queue activity should stand out.
Again, they should be the first non-hyper thread CPUs available on the processor, unless you have
specifically directed allocation to be shifted via the performance options discussed above.
To make the locality of the FCoE queues even more obvious, you can also experiment with assigning the
application affinity to an isolated set of CPUs on the same or another processor socket.For example, you
could set the IoMeter application to run only on a finite number of hyperthread CPUs for any processor. Or, if
you have used the performance options to direct that queues be allocated on a specific NUMA node, you
could set application affinity to a different NUMA node. The FCoE queues should not move, and the activity
should remain on those CPUs even though the application CPU activity moves to the other processor CPUs
selected.
Thermal Monitoring
Adapters and network controllers based on the Intel Ethernet Controller I350 (and later controllers) can
display temperature data and automatically reduce the link speed if the controller temperature gets too hot.
NOTE: This feature is enabled and configured by the equipment manufacturer. It is not available
on all adapters and network controllers. There are no user configurable settings.
NOTE: Devices based on the Intel X540 Ethernet Controller and Intel 82599 10 Gigabit
Ethernet Controller do not support link speed reduction.
IP Security Offloading
Internet Protocol (IP) Security (IPSec) is a set of protocols used to help secure the exchange of IP data. IP
Security offloading is the assignment of algorithm computations from software to hardware. Generally, CPU
utilization decreases and network performance increases when offloading takes place.
On Intel devices that support IPSec offloading features, you can configure those features through Intel
PROSet. For more information, select Intel PROSet in the Table of Contents (left pane) of this window.
NOTE: Large Send Offload (LSO) and IPSec Offload are not compatible. LSO is automatically
disabled when IPSec Offload is enabled. This may reduce the performance of non-IPSec traffic.
Confining all of your IPSec traffic to one port and enabling IPSec Offload only on that port may
mitigate this issue. On Microsoft Windows 8/Server 2012 and later, devices based on the 82576,
82599, and X540 controllers are not affected by this issue.
IPMI Manageability
The Intelligent Platform Management Interface (IPMI) allows you to monitor server physical health
characteristics, such as temperature, voltage, fans, power supplies, and chassis intrusion. These monitoring
capabilities provide information that enables system management, recovery and asset tracking.
NOTES:
l If you are using an Intel 10GbE Server Adapter and an Intel Gigabit adapter in the same
machine, the driver for the Gigabit adapter must be running with the Gigabit drivers found
on this Intel software CD (or respective download package).
l If you are installing a driver in a computer with existing Intel adapters, be sure to update all
the adapters (and additional adapter ports, if applicable) with the same Intel driver and sup-
plemental software. This ensures that all adapters will function and interoperate correctly.
Before installing or updating the drivers, insert your adapter(s) in the computer and plug in the network cable.
When Windows discovers the new adapter, it attempts to find an acceptable Windows driver already installed
with the operating system.
If found, the driver is installed without any user intervention. If Windows cannot find the driver, the Found New
Hardware Wizard window is displayed.
Regardless of whether Windows finds the driver, it is recommended that you follow the procedure below to
install the driver. Drivers for all Intel adapters supported by this software release are installed.
1. If you are installing drivers from the Product CD, insert the CD. If you do not have the Product CD,
download drivers from the support website and transfer them to the system.
2. If the Found New Hardware Wizard screen is displayed, click Cancel.
3. Start the autorun located on the CD. If you downloaded the software package from the support web-
site, the autorun automatically runs after you have extracted the files.
4. Click Install Drivers and Software.
5. Follow the instructions in the install wizard.
NOTE: You must have administrator rights to install or use Intel PROSet for Windows Device
Manager.
NOTE: Upgrading PROSet for Windows Device Manager may take a few minutes.
NOTE: If an adapter is bound to an ANS team, do not change settings using the Set
NetAdapterAdvanceProperty cmdlet from Windows PowerShell*, or any other cmdlet not
provided by Intel. Doing so may cause the team to stop using that adapter to pass traffic. You
may see this as reduced performance or the adapter being disabled in the ANS team. You can
resolve this issue by changing the setting back to its previous state, or by removing the adapter
from the ANS team and then adding it back.
CAUTION: Only experienced network administrators should force speed and duplex manually.
The settings at the switch must always match the adapter settings.Adapter performance may
suffer or your adapter may not operate if you configure the adapter differently from your switch.
An Intel Network Adapter using fiber-based connections, however, will not attempt auto-negotiate with its
link partner since those adapters operate only in full duplex, and only at their native speed.
By default, auto-negotiation is enabled. Change this setting only to match your link partner.
1. Navigate to the Device Manager.
2. Open Properties on the adapter you would like to configure.
3. Click the Link Speed tab.
4. Select the appropriate speed and duplex from the Speed and Duplex pull down menu.
5. Click OK.
Intel 10 Gigabit adapters that support 1 gigabit speed allow you to configure the Speed setting. If this option
is not present, your adapter only runs at its native speed.
If the adapter cannot establish link with the gigabit link partner using auto-negotiation, set the adapter to 1
Gbps Full duplex.
Intel 10 gigabit fiber-based adapters and SFP direct-attach devices operate only in full duplex, and only at their
native speed. Multi-speed 10 gigabit SFP+ fiber modules support full duplex at 10 Gbps and 1 Gbps.
Per the IEEE specification, gigabit speed is available only in full duplex.
The settings available when auto-negotiation is disabled are:
l 10 Mbps or 100 Mbps Full duplex (requires a full duplex capable link partner set to full duplex). The
adapter can send and receive packets at the same time. You must set this mode manually.
l 10 Mbps or 100 Mbps Half duplex (requires a link partner set to half duplex). The adapter performs
one operation at a time; it either sends or receives. You must set this mode manually.
l Auto-Negotiation 1000 Mbps. The adapter only advertises gigabit speed at full duplex.
Performance Profiles
Performance profiles allow you to quickly optimize the performance of your Intel Ethernet Adapter. Selecting
a performance profile will automatically adjust some Advanced Settings to their optimum setting for the
selected application. For example, a standard server has optimal performance with only two RSS (Receive-
Side Scaling) queues, but a web server requires more RSS queues for better scalability.
You must install Intel PROSet for Windows Device Manager to use Performance profiles. Profiles are
selected on the Advanced tab of the adapter's property sheet.
Profile Descriptions
NOTES:
l Not all profiles are available on all operating systems or with all adapters.
l If you have selected the Virtualization Server profile or the Storage + Virtualization profile,
and you uninstall the Hyper-V role, you should select a new profile.
Supported Adapters
Teaming Considerations
When you create a team with all members of the team supporting Performance Profiles, you will be asked
which profile to use at the time of team creation. The profile will be synchronized across the team. If there is
not a profile that is supported by all team members then the only option will be Use Current Settings. The team
will be created normally. Adding an adapter to an existing team works in much the same way.
If you attempt to team an adapter that supports performance profiles with an adapter that doesn't, the profile
on the supporting adapter will be set to Custom Settings and the team will be created normally.
Installing the Base Driver and Intel PROSet via the Command Line
Installation Methods
DxSetup.exe is the preferred installation method. You can use it to install the Windows base drivers and
Intel PROSet for Windows* Device Manager. DxSetup.exe detects the system's language, searches for the
appropriate transform file, and applies it to MSI package. The transform file translates the installation
instructions to the language associated with your operating system.
NOTES:
l Intel 10GbE Network Adapters do not support unattended driver install-
ation.
l Intel PROSet cannot be installed with msiexec.exe. You must use
DxSetup.exe.
You can use the base driver install utility (SetupBD.exe) to install Microsoft Windows base drivers from a
command line. If you use SetupBD.exe to install base drivers, you will not be able to use the advanced
features in Intel PROSet.
Switch Description
n Silent install
Switch Description
Property Definition
FCOE "0", do not install Fibre Channel Over Ethernet (FCoE) using DCB (default).
"1", install FCoE using DCB. The FCOE property requires DMIX=1.
FORCE "0", check that the installed device supports a feature (FCOE, iSCSI) and only
install the feature if such a device is found (default).
"1", install the specified features regardless of the presence of supporting devices.
NOTES:
l If you specify a path for the log file, the path must exist. If you do not specify a complete
path, the install log will be created in the current directory.
l You do not need to specify default values. To install the base drivers, Intel PROSet, and
ANS, the following examples are equivalent:
DxSetup.exe
DxSetup.exe BD=1 DMIX=1 ANS=1
l The ANS property should only be set to ANS=1 if DMIX=1 is set. If DMIX=0 and ANS=1,
the ANS=1 is ignored and only the base driver will be installed.
l Even if FCOE=1 is passed, FCoE using DCB will not be installed if the operating system
and installed adapters do not support it. If FORCE=1 is also passed, FCoE will be installed
if the operating system supports it.
l Even if ISCSI=1 is passed, iSCSI using DCB will not be installed if the operating system
and installed adapters do not support it. If FORCE=1 is also passed, iSCSI will be installed
if the operating system supports it.
l Public properties are not case sensitive. No white space is allowed between characters.
For example:
DxSetup.exe /qn DMIX=1
You can use DxSetup.exe to modify or upgrade your drivers and software. If a feature is already installed, the
public property for that feature will default to 1 and if a feature is not installed, the public property for that
feature will default to 0. Running DxSetup.exe without specifying properties will upgrade all installed software.
You can remove installed software (except for base drivers) by setting the property to 0. If you uninstall
PROSet (DMIX=0), all features that rely on PROSet will also be removed.
You can modify the paths for different operating systems and CD layouts and apply the command line
examples.
1. The following launches a typical install silently:
DxSetup.exe /qn /liew install.log
2. How to install components but deselect ANS. Set the ANS=0 in the command line:
DxSetup.exe /qn ANS=0 /liew install.log
Using SetupBD.exe to Install Base Drivers on Windows Server* Core Operating
Systems
NOTE: If you want to use prosetcl.exe to configure your adapters, you must use DxSetup.exe to
install drivers and Intel PROSet. SetupBD.exe only installs the base drivers.
Switch Description
/s silent install
/nr no reboot (must be used with the /s switch. This switch is ignored if it is included with the /r
switch)
Examples:
Option Description
SetupBD Installs and/or updates the driver(s) and displays the GUI.
SetupBD /s /r Installs and/or updates the driver(s) silently and forces a reboot.
SetupBD /s /r /nr Installs and/or updates the driver(s) silently and forces a reboot (/nr is ignored).
Other information
NOTES:
l If you install drivers on a system based on a server chipset and BIOS that are Intel I/OAT
capable, the /s switch (silent install) forces a reboot without the /r switch. If you do not
want the system to reboot, use the /nr switch.
l For Intel I/O Acceleration Technology to function properly, you must reboot after driver
installation.
You can use the /r and /nr switches only with a silent install (i.e. with the "/s" option).
Uninstalling Drivers and Intel PROSet
Intel recommends you use Add/Remove Programs to uninstall Intel PROSet and the base drivers. If your
operating system does not have a GUI installed, you can use DxSetup.exe to uninstall the base drivers and
Intel PROSet.
If you only installed base drivers, you can use the PROUnstl.exe utility to remove them.
NOTE: PROUnstl.exe only removes the base drivers. Do not use this utility if Intel PROSet is
installed on your system. Removing the base drivers without removing Intel PROSet will result in
system instability.
Switch Description
NOTES:
l You must have Administration privileges to run scripts. If you do not have Administration
privileges, you will not receive an error, the script just will not run.
l Only adapter settings are saved (these include ANS teaming and VLANs). The adapter's
driver is not saved.
l Restore using the script only once. Restoring multiple times may result in unstable con-
figuration.
l The Restore operation requires the same OS as when the configuration was Saved.
save Saves adapter and team settings that have been changed from the default settings. When
you restore with the resulting file, any settings not contained in the file are assumed to be the
default.
filename The file to save settings to or restore settings from. If no filename is specified, the script
default to WmiConf.txt.
NOTE: The static IP address and WINS configuration are saved to separate files
(StaticIP.txt and WINS.txt). You cannot choose the path or names for these files. If you wish
restore these settings, the files must be in the same directory as the SavResDX.vbs script.
/bdf If you specify /bdf during a restore, the script attempts to restore the configuration based on
the PCI Bus:Device:Function:Segment values of the saved configuration. If you removed,
added, or moved a NIC to a different slot, this may result in the script applying the saved
settings to a different device.
NOTES:
l If the restore system is not identical to the saved system, the script may not restore
any settings when the /bdf option is specified.
l Virtual Function devices do not support the /bdf option.
Examples
Save Example
To save the adapter settings to a file on a removable media device, do the following.
1. Open a Windows Command Prompt.
2. Navigate to the directory where SavResDX.vbs is located (generallyc:\Program Files\Intel\DMIX).
3. Type the following:
cscript SavResDX.vbs save e:\settings.txt
Restore Example
To restore the adapter settings from a file on removable media, do the following:
1. Open a Windows Command Prompt.
2. Navigate to the directory where SavResDX.vbs is located (generallyc:\Program Files\Intel\DMIX).
3. Type the following:
cscript SavResDX.vbs restore e:\settings.txt
System Requirements
l Any Intel PRO/100, Intel Gigabit Network Adapter, or Intel 10GbE Network Adapter
l related driver software
l a supported Microsoft* Windows* operating system. Please refer to the System Requirements page
for a list of supported operating systems.
The Intel Network Adapters WMI Provider supports all Intel PRO/100, Gigabit, and 10GbE network adapters.
Installation
The Intel Network Adapters WMI Provider are installed as part of Intel PROSet for Windows Device
Manager software installation. See the Installing Intel PROSet for Windows Device Manager section for more
information on how to install Intel PROSet for Windows Device Manager.
Intel PROSet for Windows Device Manager Typical Setup Type registers the Intel Network Adapters WMI
Provider into the root\IntelNCS2 namespace.
Supported Standards
The Intel Network Adapters WMI Provider supports the standards-based CIM 2.6 specification.
Known Issues
DMI-SNMP Instrumentation
This Intel Network Adapters WMI Provider cannot jointly operate with the Intel DMI-SNMP instrumentation.
Intel Network Drivers for DOS
The NDIS2 (DOS) driver is provided solely for the purpose of loading other operating systems -- for example,
during RIS or unattended installations. It is not intended as a high-performance driver.
You can find adapter drivers, PROTOCOL.INI files, and NET.CFG files in the PRO100\DOS or
PRO1000\DOS directory on the Product CD or download folder. For additional unattended install information,
see the text files in the operating system subdirectories under the APPS\SETUP\PUSH directory.
Normal The driver finds its section in PROTOCOL.INI by matching its instance ID to the value for
Behavior: this parameter.
Possible The device driver uses a DOS function to display the name of the driver it is expecting. This
Errors: function cannot display a '$' character. For this reason, the user may see a message refer-
ring to this value without the '$'; the user must remember to enter the '$' character as part of
the parameter's value.
SPEEDDUPLEX
The parameter disables Auto-Speed-Detect and causes the adapter to function at the speed indicated. Do not
include this parameter if you want your Gigabit adapter to connect at 1000Mbps.
Syntax: SPEEDDUPLEX = [0 | 1 | 2 | 3]
Example: SPEEDDUPLEX = 2
SLOT
This parameter makes it possible for the driver to uniquely identify which of the adapters is to be controlled by
the driver. The parameter can be entered in hexadecimal or decimal.
Syntax: SLOT = [0x0..0x1FFF]
SLOT = [0..8191]
Normal Beha- The driver uses the value of the parameter to decide which adapter to control.
vior:
Possible Errors: If only one adapter is installed, and the value does not correctly indicate the adapter
slot:
l A message indicates that the value does not match the actual configuration
l The driver finds the adapter and uses it
If more than one adapter is installed, and the value does not correctly indicate an
adapter slot:
l A message indicates possible slots to use
l The driver loads on the next available slot
NODE
This parameter sets the Individual Address of the adapter, overriding the value read from the EEPROM.
Normal The Current Station Address in the NDIS MAC Service-Specific Characteristics (MSSC)
Behavior: table is assigned the value of this parameter. The adapter hardware is programmed to
receive frames with the destination address equal to the Current Station Address in the
MSSC table. The Permanent Station Address in the MSSC table will be set to reflect the
node address read from the adapter's EEPROM.
Possible If any of the rules described above are violated, the driver treats this as a fatal error and an
Errors: error message occurs, indicating the correct rules for forming a proper address.
ADVERTISE
This parameter can be used to restrict the speeds and duplexes advertised to a link partner during auto-
negotiation. If AutoNeg = 1, this value is used to determine what speed and duplex combinations are
advertised to the link partner. This field is treated as a bit mask.
Syntax: ADVERTISE = [1 | 2 | 4 | 8 | 0x20 | 0x2F]:
0x01 = 10 Half, 0x02 = 10 Full, 0x04 = 100 Half, 0x08 = 100 Full, 0x20 = 1000 Full,
0x2F = all rates
Example: ADVERTISE = 1
FLOWCONTROL
This parameter, which refers to IEEE 802.3x flow control, helps prevent packets from being dropped and can
improve overall network performance. Specifically, the parameter determines what flow control capabilities
the adapter advertises to its link partner when auto negotiation occurs. This setting does NOT force flow
control to be used. It only affects the advertised capabilities.
NOTES:
l Due to errata in the 82542 silicon, the chip is not able to receive PAUSE frames if the
ReportTxEarly parameter is set to 1. Thus, if ReportTxEarly =1 and the driver is running on
an adapter using this silicon (such as the PWLA8490), the driver will modify the FlowCon-
trol parameter to disable the ability to receive PAUSE frames.
l If half-duplex is forced or auto-negotiated, the driver will completely disable flow control.
Example: FLOWCONTROL = 1
Default: 3
Possible Errors: An error message is displayed if the value given is out of range.
USELASTSLOT
This parameter causes the driver to load on the device in the last slot found in the slot scan. The default
behavior of the driver is to load on the first adapter found in the slot scan. This parameter forces the driver to
load on the last one found instead.
Syntax: UseLastSlot = [0 | any other value ]
Example: USELASTSLOT = 1
Default: 0
TXLOOPCOUNT
This parameter controls the number of times the transmit routine loops while waiting for a free transmit buffer.
This parameter can affect Transmit performance.
Default: 1000
Problem Solution
Your computer cannot find the adapter Make sure your adapter slots are compatible for the type
of adapter you are using:
l PCI Express v1.0 (or newer)
l PCI-X v2.0
l PCI slots are v2.2
Diagnostics pass but the connection fails Make sure the cable is securely attached, is the proper
type and does not exceed the recommended lengths.
Try running the Sender-Responder diagnostic Test.
Make sure the duplex mode and speed setting on the
adapter matches the setting on the switch.
Another adapter stops working after you Make sure your PCI BIOS is current. See PCI / PCI-X /
installed the Intel Network Adapter PCI Express Configuration.
Check for interrupt conflicts and sharing problems. Make
sure the other adapter supports shared interrupts. Also,
make sure your operating system supports shared
interrupts.
Unload all PCI device drivers, then reload all drivers.
Adapter unable to connect to switch at cor- This is applicable only to copper-based connections.
rect speed. Gigabit adapter connects at 100
Make sure the adapter and the link partner are set to auto-
Mbps and 10 gigabit adapter connects at
negotiate.
1000 Mbps.
Verify that you are running the latest operating system
revision for your switch and that the switch is compliant
with the proper IEEE standard:
l IEEE 802.3ad-compliant (gigabit over copper)
l IEEE 802.3an-compliant (10 gigabit over copper)
The device does not connect at the expec- When Gigabit Master/Slave mode is forced to "master"
ted speed. mode on both the Intel adapter and its link partner, the link
speed obtained by the Intel adapter may be lower than
expected.
The adapter stops working without apparent Run the adapter and network tests described under "Test
cause the Adapter".
Problem Solution
The Link indicator light is off Run the adapter and network tests described under "Test
the Adapter".
Make sure the proper (and latest) driver is loaded.
Make sure that the link partner is configured to auto-
negotiate (or forced to match adapter)
Verify that the switch is IEEE 802.3ad-compliant.
The link light is on, but communications are Make sure the proper (and latest) driver is loaded.
not properly established
Both the adapter and its link partner must be set to either
auto-detect or manually set to the same speed and duplex
settings.
RX or TX light is off Network may be idle; try creating traffic while monitoring
the lights.
The diagnostic utility reports the adapter is The PCI BIOS isn't configuring the adapter correctly. See
"Not enabled by BIOS" PCI / PCI-X / PCI Express Configuration.
The computer hangs when the drivers are Try changing the PCI BIOS interrupt settings. See PCI /
loaded PCI-X / PCI Express Configuration.
The Fan Fail LED of the 10 Gigabit AT The fan cooling solution is not functioning properly.
Server Adapter is on (red) Contact customer support for further instructions.
Multiple Adapters
When configuring a multi-adapter environment, you must upgrade all Intel adapters in the computer to the
latest software.
If the computer has trouble detecting all adapters, consider the following:
l If you enable Wake on LAN* (WoL) on more than two adapters, the Wake on LAN feature may over-
draw your systems auxiliary power supply, resulting in the inability to boot the system and other unpre-
dictable problems. For multiple desktop/management adapters, it is recommended that you install one
adapter at a time and use the IBAUtil utility (ibautil.exe in \APPS\BOOTAGNT) to disable the WoL fea-
ture on adapters that do not require WoL capabilities. On server adapters, the WoL feature is disabled
by default.
l Adapters with Intel Boot Agent enabled will require a portion of the limited start up memory for each
adapter enabled. Disable the service on adapters that do not need to boot Pre-Boot Execution Envir-
onment (PXE).
Event viewer message: A If there is a BIOS setting for "Plug and Play OS", it should be set to "NO"
device attached to the sys- for all versions of Microsoft* Windows*.
tem is not functioning
After upgrading operating sys- If you are upgrading a Microsoft Windows operating system and you
tems, Intel PROSet is no have Intel PROSet software installed, it will be deleted in the process.
longer available You will need to reinstall Intel PROSet.
Terminal Server support When using Terminal Server, make sure only one session of Intel
PROSet is open at any one time. Simultaneous sessions are not sup-
ported in Intel PROSet.
Non-volatile memory integ- Hardware diagnostics verify the authenticity of the non-volatile memory
rity check fails (NVM), and return a "Pass/Fail" message. If the test fails, contact Intel
Customer Support.
DOS Troubleshooting
l Make sure youre using the correct and most recent drivers for this adapter.
l If youre replacing an existing adapter, make sure the LINK statement in your NET.CFG is correct for
the new adapter.
l Verify that the frame type in your NET.CFG file matches your network.
l Test the adapter by running the DIAGS.EXE diagnostics program. Additional testing is
available by using a responder.
Indicator Lights
The Intel Server and Desktop network adapters feature indicator lights on the adapter backplate that serve to
indicate activity and the status of the adapter board. The following tables define the meaning for the possible
states of the indicator lights for each adapter board.
Intel 10 Gigabit Server Adapters
Intel Gigabit Network Adapters
Intel Pro/100 Network Adapters
ACT/L NK
Blinking On/OFF Actively transmitting or receiving data
Off No link.
The Intel Ethernet Converged Network Adapter X520-Q1 has the following indicator lights:
ACT/LNK
Blinking On/OFF Actively transmitting or receiving data
Off No link.
The IntelEthernet Converged Network Adapter X540-T1 has the following indicator lights:
Off No link.
Activity
Link
Off No link.
Activity
The Intel 10 Gigabit AF DA Dual Port Server Adapter and Intel Ethernet Server Adapter X520 series
of adapters have the following indicator lights:
Off No link.
ACT/LNK
(A or B): Green
Blinking On/Off Actively transmitting or receiving data.
The Intel 10 Gigabit AT Server Adapter has the following indicator lights:
Green
Data activity
blinking
Off No link
Yellow 1 Gbps
The Intel 10 Gigabit CX4 Dual Port Server Adapter has the following indicator lights:
Off No link.
The Intel 10 Gigabit XF SR and LR Server Adapters has the following indicator lights:
Off No link.
The Intel 10 Gigabit XF SR Dual Port Server Adapters has the following indicator lights:
Off No link.
Intel Gigabit Network Adapters
The Intel Gigabit CT2, Gigabit CT, PRO/1000 T, and PRO/1000 MT Desktop Adapters have the fol-
lowing indicator lights:
Green
Data activity
flashing
ACT/LNK
Off No link.
Off 10 Mbps
10/100/
Green 100 Mbps
1000
Yellow 1000 Mbps
The Intel Ethernet Server Adapter I350-T4, I340-T4, Gigabit ET and PRO/1000 PT Quad Port LP
Server Adapters have the following indicator lights:
Green
ACT/LNK Data activity
flashing
Off No link.
Off 10 Mbps
Green
ACT/LNK Data activity
flashing
Off No link.
Off 10 Mbps
Off No link.
The Intel PRO/1000 PF Quad Port Server Adapter has the following indicator lights:
Off No link.
The Intel PRO/1000 PT Server Adapter has the following indicator lights:
Green
ACT/LNK Data activity
flashing
Off No link.
Off 10 Mbps
Green
Data activity
flashing
ACT/LNK
Off No link.
Off 10 Mbps
10=OFF
100=GRN Green 100 Mbps
1000=ORG
Orange 1000 Mbps
The Intel PRO/1000 MT and GT Dual Port Server Adapters have the following indicator lights for each
port:
Green
Data activity
flashing
ACT/LNK
Off No link.
Off 10 Mbps
10=OFF
100=GRN Green 100 Mbps
1000=ORG
Orange 1000 Mbps
The Intel PRO/1000 MT, GT and PT Quad Port Server Adapters have the following indicator lights for
each port:
Green
Data activity
flashing
Top LED
ACT/LNK Off No link.
The Intel PRO/1000 MF and PF Server Adapters have the following indicator lights:
Off No link.
The Intel PRO/1000 MF, PF, and Gigabit EF Dual Port Server Adapters have the following indicator
lights for each port:
Off No link.
The Intel PRO/1000 XF Server Adapter has the following indicator lights:
Green
Data activity
flashing
ACT/LNK
Off No link.
Off 10 Mbps
10/100/
Green 100 Mbps
1000
Yellow 1000 Mbps
The Intel PRO/1000 T Server Adapter has the following indicator lights:
Off 10 Mbps
Off No link.
Indication Meaning
Label
Off The adapter and switch are not receiving power; the
cable connection between the switch and adapter is
faulty; or you have a driver configuration problem.
The Intel PRO/100 S Dual Port Server adapter (with 64 bit PCI Connector) has the following indicator
lights:
Safety Compliance
The following safety standards apply to all products listed above.
l UL 60950-1, 2nd Edition, 2011-12-19 (Information Technology Equipment - Safety - Part 1: General
Requirements)
l CSA C22.2 No. 60950-1-07, 2nd Edition, 2011-12 (Information Technology Equipment - Safety - Part 1:
General Requirements)
l EN 60950-1:2006/A11:2009/A1:2010/A12:2011 (European Union)
l IEC 60950-1:2005 (2nd Edition); Am 1:2009 (International)
l EU LVD Directive 2006/95/EC
EMC Compliance The following standards may apply:
Class A products:
l FCC Part 15 Radiated & Conducted Emissions (USA)
l CAN ICES-3(A)/NMB-3(A) Radiated & Conducted Emissions (Canada)
l CISPR 22 Radiated & Conducted Emissions (International)
l EN55022: 2010 Radiated & Conducted Emissions (European Union)
l EN55024: 2010 +A1:2001+A2:2003 Immunity (European Union)
l EMC Directive 2004/108/EC
l VCCI (Class A) Radiated & Conducted Emissions (Japan)
l CNS13438 Radiated & Conducted Emissions (Taiwan)
l AS/NZS CISPR 22 Radiated & Conducted Emissions (Australia/New Zealand)
l NRRA No. 2012-13 (2012.06.28), NRRA Notice No. 2012-14 (2012.06.28) (Korea)
Class B products:
l FCC Part 15 (Class B) Radiated & Conducted Emissions (USA)
l CAN ICES-3(B)/NMB-3(B) Radiated & Conducted Emissions (Canada)
l CISPR 22 Radiated & Conducted Emissions (International)
l EN55022: 2010 Radiated & Conducted Emissions (European Union)
l EN55024: 2010 Immunity (European Union)
l EU EMC Directive 2004/108/EC
l VCCI (Class B) Radiated & Conducted Emissions (Japan) (excluding optics)
l CNS13438 (Class B)-2006 Radiated & Conducted Emissions (Taiwan) (excluding optics)
l AS/NZS CISPR 22 Radiated & Conducted Emissions (Australia/New Zealand)
l KN22; KN24 Korean emissions and immunity
l NRRA No. 2012-13 (2012.06.28), NRRA Notice No. 2012-14 (2012.06.28) (Korea)
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable pro-
tection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio com-
munications. Operation of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference at his own expense.
CAUTION: If the device is changed or modified without permission from Intel, the user may void
his or her authority to operate the equipment.
CAUTION: If the device is changed or modified without permission from Intel, the user may void
his or her authority to operate the equipment.
NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
The following products have been tested to Comply with FCC Standards for Home or Office Use.
PRO/1000 MT, PRO/1000 PT, PRO/1000 GT, Gigabit PT, Gigabit ET, I210-T1, I340-T2/T4, I350-T2/T4,
PRO/100 M Desktop Adapter, PRO/100 S Desktop Adapter, PRO/100 S Server Adapter, and PRO/100 S
Dual Port Server Adapter
WARNING: In a domestic environment, Class A products may cause radio interference, in which
case the user may be required to take adequate measures.
Responsible Party
Intel Corporation, Mailstop JF3-446
5200 N.E. Elam Young Parkway
Hillsboro, OR 97124-6497
Phone 1-800-628-8686
China RoHS Declaration
LICENSES
Please Note:
l If you are a network or system administrator, the "Site License" below shall apply to you.
l If you are an end user, the "Single User License" shall apply to you.
l If you are an original equipment manufacturer (OEM), the "OEM License" shall apply to you.
SITE LICENSE: You may copy the Software onto your organization's computers for your organization's use,
and you may make a reasonable number of back-up copies of the Software, subject to these conditions:
1. This Software is licensed for use only in conjunction with (a) physical Intel component
products, and (b) virtual ("emulated") devices designed to appear as Intel component
products to a Guest operating system running within the context of a virtual machine. Any
other use of the Software, including but not limited to use with non-Intel component
products, is not licensed hereunder.
2. Subject to all of the terms and conditions of this Agreement, Intel Corporation ("Intel") grants to you a
non-exclusive, non-assignable, copyright license to use the Software.
3. You may not copy, modify, rent, sell, distribute, or transfer any part of the Software except as provided
in this Agreement, and you agree to prevent unauthorized copying of the Software.
4. You may not reverse engineer, decompile, or disassemble the Software.
5. The Software may include portions offered on terms differing from those set out here, as set out in a
license accompanying those portions.
SINGLE USER LICENSE: You may copy the Software onto a single computer for your personal use, and
you may make one back-up copy of the Software, subject to these conditions:
1. This Software is licensed for use only in conjunction with (a) physical Intel component
products, and (b) virtual ("emulated") devices designed to appear as Intel component
products to a Guest operating system running within the context of a virtual machine. Any
other use of the Software, including but not limited to use with non-Intel component
products, is not licensed hereunder.
2. Subject to all of the terms and conditions of this Agreement, Intel Corporation ("Intel") grants to you a
non-exclusive, non-assignable, copyright license to use the Software.
3. You may not copy, modify, rent, sell, distribute, or transfer any part of the Software except as provided
in this Agreement, and you agree to prevent unauthorized copying of the Software.
4. You may not reverse engineer, decompile, or disassemble the Software.
5. The Software may include portions offered on terms differing from those set out here, as set out in a
license accompanying those portions.
OEM LICENSE: You may reproduce and distribute the Software only as an integral part of or incorporated in
your product, as a standalone Software maintenance update for existing end users of your products, excluding
any other standalone products, or as a component of a larger Software distribution, including but not limited to
the distribution of an installation image or a Guest Virtual Machine image, subject to these conditions:
1. This Software is licensed for use only in conjunction with (a) physical Intel component
products, and (b) virtual ("emulated") devices designed to appear as Intel component
products to a Guest operating system running within the context of a virtual machine. Any
other use of the Software, including but not limited to use with non-Intel component
products, is not licensed hereunder.
2. Subject to all of the terms and conditions of this Agreement, Intel Corporation ("Intel") grants to you a
non-exclusive, non-assignable, copyright license to use the Software.
3. You may not copy, modify, rent, sell, distribute or transfer any part of the Software except as provided
in this Agreement, and you agree to prevent unauthorized copying of the Software.
4. You may not reverse engineer, decompile, or disassemble the Software.
5. You may only distribute the Software to your customers pursuant to a written license agreement. Such
license agreement may be a "break-the-seal" license agreement. At a minimum such license shall safe-
guard Intel's ownership rights to the Software.
6. You may not distribute, sublicense or transfer the Source Code form of any components of the Soft-
ware and derivatives thereof to any third party without the express written consent of Intel.
7. The Software may include portions offered on terms differing from those set out here, as set out in a
license accompanying those portions.
LICENSE RESTRICTIONS. You may NOT: (i) use or copy the Software except as provided in this
Agreement; (ii) rent or lease the Software to any third party; (iii) assign this Agreement or transfer the Software
without the express written consent of Intel; (iv) modify, adapt, or translate the Software in whole or in part
except as provided in this Agreement; (v) reverse engineer, decompile, or disassemble the Software; (vi)
attempt to modify or tamper with the normal function of a license manager that regulates usage of the
Software; (vii) distribute, sublicense or transfer the Source Code form of any components of the Software and
derivatives thereof to any third party without the express written consent of Intel; (viii) permit, authorize,
license or sublicense any third party to view or use the Source Code; (ix) modify or distribute the Source Code
or Software so that any part of it becomes subject to an Excluded License. (An "Excluded License" is one that
requires, as a condition of use, modification, or distribution, that (a) the code be disclosed or distributed in
source code form; or (b) others have the right to modify it.); (x) use or include the Source Code or Software in
deceptive, malicious or unlawful programs.
NO OTHER RIGHTS. No rights or licenses are granted by Intel to you, expressly or by implication, with
respect to any proprietary information or patent, copyright, mask work, trademark, trade secret, or other
intellectual property right owned or controlled by Intel, except as expressly provided in this Agreement. Except
as expressly provided herein, no license or right is granted to you directly or by implication, inducement,
estoppel, or otherwise. Specifically, Intel grants no express or implied right to you under Intel patents,
copyrights, trademarks, or other intellectual property rights.
OWNERSHIP OF SOFTWARE AND COPYRIGHTS. The Software is licensed, not sold. Title to all copies
of the Software remains with Intel. The Software is copyrighted and protected by the laws of the United States
and other countries and international treaty provisions. You may not remove any copyright notices from the
Software. You agree to prevent any unauthorized copying of the Software. Intel may make changes to the
Software, or to items referenced therein, at any time without notice, but is not obligated to support or update
the Software.
ADDITIONAL TERMS FOR PRE-RELEASE SOFTWARE. If the Software you are installing or using under
this Agreement is pre-commercial release or is labeled or otherwise represented as "alpha-" or "beta-"
versions of the Software ("pre-release Software"), then the following terms apply. To the extent that any
provision in this Section conflicts with any other term(s) or condition(s) in this Agreement with respect to pre-
release Software, this Section shall supersede the other term(s) or condition(s), but only to the extent
necessary to resolve the conflict. You understand and acknowledge that the Software is pre-release
Software, does not represent the final Software from Intel, and may contain errors and other problems that
could cause data loss, system failures, or other errors. The pre-release Software is provided to you "as-is" and
Intel disclaims any warranty or liability to you for any damages that arise out of the use of the pre-release
Software. You acknowledge that Intel has not promised that pre-release Software will be released in the
future, that Intel has no express or implied obligation to you to release the pre-release Software and that Intel
may not introduce Software that is compatible with the pre-release Software. You acknowledge that the
entirety of any research or development you perform that is related to the pre-release Software or to any
product making use of or associated with the pre-release Software is done at your own risk. If Intel has
provided you with pre-release Software pursuant to a separate written agreement, your use of the pre-release
Software is also governed by such agreement.
LIMITED MEDIA WARRANTY. If the Software has been delivered by Intel on physical media, Intel
warrants the media to be free from material physical defects for a period of ninety days after delivery by Intel.
If such a defect is found, return the media to Intel for replacement or alternate delivery of the Software as Intel
may select.
EXCLUSION OF OTHER WARRANTIES. EXCEPT AS PROVIDED ABOVE, THE SOFTWARE IS
PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND
INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE. Intel does not warrant or assume responsibility for the accuracy or completeness
of any information, text, graphics, links, or other items contained within the Software.
LIMITATION OF LIABILITY. IN NO EVENT SHALL INTEL OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, BUSINESS
INTERRUPTION, OR LOST INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE
THE SOFTWARE, EVEN IF INTEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. SOME JURISDICTIONS PROHIBIT EXCLUSION OR LIMITATION OF LIABILITY FOR
IMPLIED WARRANTIES OR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT
VARY FROM JURISDICTION TO JURISDICTION. In the event that you use the Software in conjunction
with a virtual ("emulated") device designed to appear as an Intel component product, you acknowledge that
Intel is neither the author nor the creator of the virtual ("emulated") device. You understand and acknowledge
that Intel makes no representations about the correct operation of the Software when used with a virtual
("emulated") device, that Intel did not design the Software to operate in conjunction with the virtual
("emulated") device, and that the Software may not be capable of correct operation in conjunction with the
virtual ("emulated") device. You agree to assume the risk that the Software may not operate properly in
conjunction with the virtual ("emulated") device. You agree to indemnify and hold Intel and its officers,
subsidiaries and affiliates harmless against all claims, costs, damages, and expenses, and reasonable
attorney fees arising out of, directly or indirectly, any claim of product liability, personal injury or death
associated with the use of the Software in conjunction with the virtual ("emulated") device, even if such claim
alleges that Intel was negligent regarding the design or manufacture of the Software.
UNAUTHORIZED USE.THE SOFTWARE IS NOT DESIGNED, INTENDED, OR AUTHORIZED FOR
USE IN ANY TYPE OF SYSTEM OR APPLICATION IN WHICH THE FAILURE OF THE SOFTWARE
COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR (E.G
MEDICAL SYSTEMS, LIFE SUSTAINING OR LIFE SAVING SYSTEMS). If you use the Software for any
such unintended or unauthorized use, you shall indemnify and hold Intel and its officers, subsidiaries and
affiliates harmless against all claims, costs, damages, and expenses, and reasonable attorney fees arising
out of, directly or indirectly, any claim of product liability, personal injury or death associated with such
unintended or unauthorized use, even if such claim alleges that Intel was negligent regarding the design or
manufacture of the part.
TERMINATION OF THIS AGREEMENT. Intel may terminate this Agreement at any time if you violate its
terms. Upon termination, you will immediately destroy the Software or return all copies of the Software to
Intel.
APPLICABLE LAWS. Claims arising under this Agreement shall be governed by the laws of the State of
California, without regard to principles of conflict of laws. You agree that the terms of the United Nations
Convention on Contracts for the Sale of Goods do not apply to this Agreement. You may not export the
Software in violation of applicable export laws and regulations. Intel is not obligated under any other
agreements unless they are in writing and signed by an authorized representative of Intel.
GOVERNMENT RESTRICTED RIGHTS. The enclosed Software and documentation were developed at
private expense, and are provided with "RESTRICTED RIGHTS." Use, duplication, or disclosure by the
Government is subject to restrictions as set forth in FAR 52.227-14 and DFARS 252.227-7013 et seq. or its
successor. The use of this product by the Government constitutes acknowledgement of Intels proprietary
rights in the Software. Contractor or Manufacturer is Intel.
LANGUAGE; TRANSLATIONS. In the event that the English language version of this Agreement is
accompanied by any other version translated into any other language, such translated version is provided for
convenience purposes only and the English language version shall control.
Before returning any adapter product, contact Intel Customer Support and obtain a Return Material
Authorization (RMA) number by calling +1 916-377-7000.
If the Customer Support Group verifies that the adapter product is defective, they will have the RMA
department issue you an RMA number to place on the outer package of the adapter product. Intel cannot
accept any product without an RMA number on the package.
Return the adapter product to the place of purchase for a refund or replacement.
Customer Support
Intel support is available on the web or by phone. Support offers the most up-to-date information about Intel
products, including installation instructions, troubleshooting tips, and general product information.
Support: http://www.intel.com/support
Corporate Site for Network Products: http://www.intel.com/products/ethernet/overview.htm