Defect Tracking System

ABSTRACT

Testing plays one of the most significant roles in application life cycle management
testing has got most significant place. Defects can occur at different phases like unit testing,
system testing, clients usage etc. These defects need to be logged and tracked effectively to
meet customers requirement and deadlines. This project automates the entire Defect Tracking
and Monitoring since its injection time, and is broadly divided into three modules, namely, the
Admin Module and the Defect Tracking Module.

The Admin Module takes care of defects administration and provides the following interfaces to
manage:

Severities
Users
Projects
Status
Work flow
The Defect Tracking Module allows the users to log the defects during different phases of the
application life cycle which are assigned to the respective persons by the managers. Defects will
be monitored from the Open status till the closed status. Various interfaces are provided to
effectively manage the said defects.

The following are the modules:

ADMIN MODULE:

This module provides interfaces to categories, projects, severities, status, work flow, users, etc. The
Admin home page consists of following links or sub modules

User page: The user details are registered in this page. The administrator provides unique

loginid to the newly appointed employee. User page consists of all the employee details like
First name

CreativeSoft (Corporate Office)

# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
 Last name
Middle name
Email id
Address
Phone no
Designation of the employee in the organization is entered in user page.

Each department has been grouped under different groupid, relating to the designation of the
employee the administrator assigns the groupid.

Project Registration: The Company provides all the information to administrator about

new projects to be done in the company. The administrator has the responsibility of managing
the whole data.
The new project details are registered in project registration form. It starts with project name,
description of the project. Start date and end date depending upon the clients deadline. The
client name, project manager assigned to the particular project and the technology used to
develop the project .The technology may be opted by project manager or by client specification.

Priority: The priority will be assigned to project by administrator. Depending on the team size

and time interval of the project, administrator assigns the priority to the project.
EX: consider an ERP project requires more time period and effort for completion of project, so
administrator assigns that project as of High priority. Priority can be High, Low, medium.

Status: The administrator creates status to the defect in the project. The status depends on

whether the employee has checked the defect or not. When tester submits the defect the status
will be under open state. The respective employee rectifies the defect then the status will be
under close state. The other status assigned is pending and follow-up. Each status newly created
will be automatically assigned a status-id.

Project release: This page consists of project release name i.e. when the project will be

released along with project release Id along with respective project Id.

CreativeSoft (Corporate Office)

# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
 Category: The administrator creates a new category for each project. The category name

depends on type of project, whether it is an web application project, Intranet, ERP project.

Testing type: This page consists of different testing types performed in the company. The

administrator enters various types in testing type form. Various testing types are
Unit Testing
Integration Testing
System Testing
Black box Testing

Group: Each project will be assigned a group name. A new group will be created. If the group

already exists it shows error message. Each group name will be assigned group number.

Severity page: Severity means degree of something undesirable. Similarly some defects can

lead to failure in project in future, so administrator describes the following severities

Critical
Normal
Tolerable
Difficult

The tester uses this severity while assigning the defects to the respective employee. These
severities define the condition of the defect.

Role: Since the project is divided into many modules. The administrator creates new roles such
as
Module Incharge
Testing Incharge
Database Incharge
Coding Incharge
Error maintainer

Assign to project: The administration assigns the employee to the project depending on

employees or Software engineers experience, previous project experience etc. The page
CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
 consists of list of employees. Administration selects required employees for the project from the
table. The page also displays project Id, start, and end date of project.

Role to project: The administrator assigns different roles to particular employee, he can
also assign more than one role to an employee. The employee role in the project is stored in
roleuser table. The table consists RoleID, EmpID, ProjectID.

Each main page is provided by logout where Administrator, Manager, Employee, Tester
exits from the system.

SYSTEM REQUIREMENTS

Software Requirements:

Operating System : Windows95 and Above

J2EE Technologies : Servelets, JSP

Back End : MS Access (JDBC)

Browser : Internet Explorer

Web Server : Apache Tomcat Web Server 5.0

Hardware Requirements:

Processor : Any Processor above 1GHZ speed

RAM : 256MB

Cache : 512KB

Hard Disk : 40GB OR more

CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
DEFECT TRACKING MODULE:

This module allows users (testers and manager) to log the defects during different phases of
application life cycle and assigned the defects to the respective person (employee).

Defects will be monitored from the open status till the closed status. Various interfaces are available
to effectively manage the said defects. This Bug tracking module consists of 3 sub modules

Tester defect module.

Project Manager defect module.
Employee module.
The Defect tracking module can be systematically represented as,

Defect
tracking
module

Project
Tester defect Employee
Manager
module module
Defect module

TESTER DEFECT MODULE:

This module is responsible to detect the defects in the respective module and posts the defect build
to the respective software engineer or employee and project manager to rectify the defect in the
module.

CreativeSoft (Corporate Office)

# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
 This module allows providing the status of the defect was posted to the software engineer and
projecting manager.

The tester defect module consists of two sub modules

Defect: Defect tracking and reporting is one of the most important responsibilities of the tester. In
the defect registration page tester reports all the defects occurred during testing process. Detailed
test design is the process of specifying the details of the test approach for a software feature or
combination of features and identifying the associated test cases.
The basic steps of detailed test design

Assigning priorities to these items, based on risk.

Developing high-level test designs for groups of related test items.
Designing individual test case design from the high-level design.
Test defect identification is the process of identifying all target items to be tested. The first step
of test item identification is careful study, decomposition, and analysis of the requirement and
functional design specification.

After testing each module tester communicates to the particular employee based on his user name
(login). Tester lodges the defect to employee. The tester can categorize the defect from a list of common
problem areas like performance, security, user interface, data types.

The tester submits the cause of the defect and complete description of the defect. Software
engineer or employees rely on accurate defect information so that he can re-test fixes. The tester
notices the particular employee, about severity of the open defect in the module, whether the defect is
critical, normal, tolerable or difficult. The type of severity defines the position of the defect in the
module. If it is critical then it should be immediately solved.

Some defects are caused due to employee error so such errors could not be reproduced. Tester
specifies the defect should be reproduced or not. For a confirmed defect, the system assigns a unique

CreativeSoft (Corporate Office)

# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
defectId number and notify the developer by mailing that this issue needs his attention. The employee
verifies, modify the defects priority level.

The tester provides information that defect occurred during these testing types performed

unit Testing
Integration Testing
System Testing
Acceptance Testing.
Unit Testing

Unit or module testing is the process of testing the individual components (subprograms or
procedures) of a program. The purpose is to discover discrepancies between the module interface
specification and its actual behavior.

Integration Testing: Integration testing is the process of combing and testing multiple components
together. The primary objective of integration testing is to discover errors in the interfaces between the
components.

System Testing: System testing is the most misunderstood and the most difficult testing

activity. System testing is not the process of function testing the completely integrated system.
Because there is no methodology system testing requires a great deal of creativity. The tester
has to thinking from the perspective of the user, and the problem the user is trying to solve.
System tests are designed by analyzing the functional design specification or user
documentation.

Acceptance Testing: Acceptance testing is the process of comparing the end product to

the current needs of its end users. ALPHA and BETA testing are employed as a form of
acceptance testing. Both involve running and operating the software in production mode for a
pre-specified period.

CreativeSoft (Corporate Office)

# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
Status: The status report consists of the defect information assigned to the employees.

The system assigns unique defectId when defect is lodged. The status report consists of all the
information like lodged date, assignee (employee), the cause for the defect and the status.
Whenever the tester assigns defect the status of the defect will be open. When the employee
logins into system and modifies the defect then the status will be under closed state. The status report
keeps information of all the defects assigned to particular employee after performing testing.

The relevant file attached along with defect registration page could be,

Test report
Log file
Screen shot.

EMPLOYEE MODULE:

This module is responsible to go through the defect Build that was sent by the testing engineer
to his account. The software engineer or employee can see the defect details that were maintained in
the build. If the employee unable to fix the bug he can post the defect to other employee or project
manager.

The employee is provided by separate login account, he logins into the system by entering user name
and password. Main page consists of following sub modules

Defect: Defect page consists of all the information send by the tester. The employee or

software engineer looks at the cause of the defect and complete description of the defect. The
status of the defect would remain open until an individual with appropriate authority closes the
status (modifies the defect). He can fix the defect to other employee working in same project or
manager. The status of the defect will be under closed state. The relevant file attached along
with defect registration page could be
Test report
Log file
Screen shot

CreativeSoft (Corporate Office)

# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
 This attachment helps the software engineer or employee to trace these defects easily and solve
the defect.

Assigned Defects: Assigned defect page consists of all the information about the defects

assigned by tester. This page also consists of defects assigned by other employees, manager.
This page displays list of defects or bugs along with defectId, project name and assignee.

Status: The status report consists of details of the defect who has assigned and the cause of

the defect. This helps the employee to identify the defect easily. Status report also shows the
current status of the defect.

Reports: Report provides all information performed in the system. The employee can search

the required information based on any one of the following

Projectid
Defectid
Project name
Employee name

PROJECT MANAGER MODULE:

This module is used to monitor all defect status of employee and test engineer. The project
manager has all the privileges to make modification and fix bugs to employees. Quality management
help track and monitor defects related to development and testing process. The project manager should
be confident in his own methods of achieving quality product and client satisfaction.

Project Manager Module has four sub modules

Defect: Project manager has list of all defects assigned by the tester to respective

employees. He has only authority to make changes in the defect registration page. Manager can
also re-fix the defect to employees if the defects are still under open state.

Assigned Defects: Employee can transfer the defects to project manager if he is unable to

modify the defect (provides the reason).Manager can deliver the defect to another employee
CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
 working in same project so that the defect can be handled quickly. This assigned defect page
consists of all the defects assigned by employees.

Status: With defect status report the project manager can check the progress in real time
How many critical bugs are still open?
As the project nears its end date, are product defects closing at a faster rate than new ones
being opened?

Reports: Reports can help managers make decision about resource staffing for current and

future project.

Objective of the Study:

The proposed system provides on-line capability to fix defect data including severity, regression,
testing type, cause, and description of the defect to particular employee or software engineer.
Most organizations track defect and changes via defect or change report. Common names of
report include Software problem report, Trouble report, error report, bug report, defect report
and software change report. This system reduces the misunderstanding when communicating
defects data between software engineers and testing engineers.
The DEFECT TRACKING AND MONITORING SYSTEM provides all information about defects
occurred after testing a particular module to software engineer. The testing engineer fixes the
defect along with following information, the main cause of defect along with complete
description of defect like the severity of the defect whether it is critical, normal or tolerable.

CreativeSoft (Corporate Office)

# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455
CreativeSoft (Corporate Office)
# 412, Annpurna Block,Aditya Enclave,Ameerpet,Hyderabad
500016 Tel : +91-40-40159158Mobile : 91-9247249455