Nurul Afiqah Assignment2
Nurul Afiqah Assignment2
Secondary Constituents
▹ Value-added key partners, shareholders
and collaborators
▹ Closely tied suppliers
Burning Problem
▹ Purchasing of luxury goods that are overpriced and
are not catered for all women sizes
Secondary Problems
▹ Without closely tied suppliers, production costs will
be high: dissatisfaction of high costs. Limited
designs and lack of expertise on global market
without collaborations and partnerships:
dissatisfaction in design and quality.
Evoked emotions
▹ Dissatisfied
■ With the expensive cost
■ With the quality of product 4
■ With the bad sizing of the products
Market Definition
▹ Charles and Keith is a fast-paced fashion
brand, with a key focus on footwear, bags
and accessories for trend conscious
5
consumers that favours simplicity and
sophistication in fashion sense, seeking
value-added partnerships, who are
dissatisfied due to expensive costs of
luxury goods and bad sizing of products.
Services Done for Customer
▹ Marketing efforts
▹ Partnerships/ Collaborations
▹ Designing and producing trendy products at
affordable market prices 6
known brands
■ Influencers marketing on social media platforms
■ Designing classy products at affordable prices
■ Cater products to all women sizes
■ Came up with a similar shop version of ‘Charles and
Keith’ but catered to men, named Pedro
Competitors
▹ Unlike the other competitors who sells
overpriced luxury goods that are not catered
for all women sizes which dissatisfies
customers, Charles and Keith offers classy, 11