VERITAS NetBackup

Advanced Client™ 5.1

Quick Start Guide

for UNIX and Windows

N12349C
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Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Advanced Client Information on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1. Advanced Client Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Snapshot Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Advanced Client Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Create Logging Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Hardware Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 3. Configure a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Select Advanced Client Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Advanced Client Dialog Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Basic Snapshot Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
FlashBackup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
NAS Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Instant Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Offhost Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Test Advanced Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

iii
 Configuration Matrix for Backup Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 4. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Appendix A. Data Movers (UNIX Clients Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Test the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Third-Party Copy Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mover.conf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3pc.conf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Diagram of Third-Party Copy Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

iv NetBackup Advanced Client Quick Start Guide

Preface
This guide provides first-time instructions for installing and configuring NetBackup
Advanced Client. For background and detailed reference, refer to the NetBackup Advanced
Client System Administrator’s Guide.
It is assumed that you understand NetBackup concepts and have experience with
NetBackup administration.

Advanced Client Information on the Web

◆ For help in selecting Advanced Client features, go to www.support.veritas.com and
locate the Advanced Client Advisor (click the search option and enter “Advanced
Client Advisor” as the phrase or keyword). The Advisor uses a question-and-answer
format to gather information about your requirements, and makes recommendations
based on your answers.
◆ For an up-to-date list of supported operating systems and peripherals, and for
configuration notes on the SAN devices supported by Advanced Client:

1. Go to www.support.veritas.com.

2. In the Knowledge Base Search field, enter the following:

AdvancedClient_ConfigNotes

3. Click Search.
The title of the document is: VERITAS NetBackup Advanced Client Configuration and
Compatibility

v
Advanced Client Information on the Web

vi NetBackup Advanced Client Quick Start Guide

Advanced Client Features 1
With NetBackup Advanced Client, several earlier NetBackup products merge into one:
Core Frozen Image Services, Extended Frozen Image Services (Array Integration Option),
Offhost and SAN Data Movement Services, FlashBackup, Persistent Frozen Image, and
Oracle BLI Agent. These are now packaged and licensed as a single Advanced Client
product.

In Brief
Snapshot: a point-in-time disk image of the client’s data, for “hot” backups. NetBackup
backs up the data from the snapshot, not directly from the client’s data. Client operations
can continue without interruption during the backup.
FlashBackup: combines the speed of raw-partition backups with the ability to restore
individual files from the raw partition or drive.
Instant Recovery: makes backups available for instant recovery from disk. Instant
Recovery provides three additional types of restore: block-level restore, file promotion,
and point in time rollback.
Offhost backup: performs the backup processing on a separate backup agent, greatly
reducing the impact on the client’s computing resources ordinarily caused by a local
backup. The backup agent can be an alternate client, or a data mover: NetBackup Media
Server, Third-Party Copy Device, or Network Attached Storage.
Block level incremental backup (BLI): backs up only changed data blocks of Oracle
database files. Refer to the NetBackup for Oracle System Administrator’s Guide for more
details.

Snapshot Selection
Advanced Client has a range of snapshot methods for UNIX and Windows clients. For
most backups, NetBackup can select the snapshot method automatically. Or, you can
select the snapshot method yourself by using Advanced Snapshot Options on the policy
dialog. The snapshot methods are described in the NetBackup Advanced Client System
Administrator’s Guide.

1
Advanced Client Advisor

Advanced Client Advisor

For help in selecting Advanced Client features, use the Advanced Client Advisor (see
“Advanced Client Information on the Web” on page v for directions).

Terminology
Advanced Client
Add-on product that includes snapshot backup, FlashBackup, Instant Recovery, offhost
backup, and block-level incremental backup.

Copy-on-Write (COW)
One of two types of snapshots (see also mirror). A copy-on-write snapshot creates a
block-by-block “account” that describes which blocks in the client data have changed and
which have not, from the instant the copy-on-write was activated. NetBackup uses this
information to create the backup copy.

Data mover
The host or other device that manages an offhost backup on behalf of the client (see offhost
backup).

Mirror
A disk that maintains an exact copy of another disk. All writes to the original disk are also
made to the mirror.

NetBackup Media Server method

An offhost backup method in which data movement is performed by a media server.

Offhost backup
The off-loading of backup processing to a separate backup agent executing on another
host. Advanced Client provides these offhost backup options: alternate client backup,
NetBackup Media Server, Third-Party Copy Device, and Network Attached Storage.

Snapshot
A stable disk copy of the client’s data prior to backup. A snapshot is the basis of a “hot”
backup, minimizing system downtime.

Snapshot method
A set of routines for creating a snapshot. You can select the method, or let NetBackup
select it when the backup is started (auto method).

Snapshot mirror (VxVM)

A disk mirror created by the VERITAS Volume Manager (VxVM). This is an exact copy of
a primary volume at a particular moment, reproduced on a physically separate device.

2 NetBackup Advanced Client Quick Start Guide

 Terminology

Third-Party Copy Device

An offhost method that makes the backup by means of a data mover on the SAN, using
the SCSI Extended Copy command. Third-party copy device also refers to the data mover
itself, often implemented as part of a bridge, router, or storage device.

Chapter 1, Advanced Client Features 3

Terminology

4 NetBackup Advanced Client Quick Start Guide

Installation 2
UNIX
1. If you intend to back up clients configured with VxFS or VxVM, or clients in a
clustered environment, make sure the file systems, volumes, and/or clustering are
correctly configured.
For software requirements, refer to “Features and Required Software” in the
NetBackup Advanced Client System Administrator’s Guide.

1. Install the NetBackup 5.1 Enterprise server and client software.

For the installation procedure, see the NetBackup Installation Guide for UNIX.

2. From the NetBackup options CD-ROM, use the NetBackup Add-On Product Software
menu to install Advanced Client on the master/media server(s).

3. Distribute Advanced Client software to all currently defined clients by executing the
following command:
/usr/openv/netbackup/bin/update_clients -Install_ADC
For complete instructions, and for notes on clustered environments, see the
installation chapter of the NetBackup Adanced Client System Administrator’s Guide.

Windows
Advanced Client is automatically installed with the Windows NetBackup Enterprise
server and client software. The installation procedure is the same as that described in the
NetBackup Installation Guide for Windows. Note:
◆ If you intend to back up clients configured with VxVM or clients in a clustered
environment, make sure the VxVM volumes and/or clustering are correctly
configured.

5
Create Logging Directories

Note For Instant Recovery backups of data configured on VxVM volumes on Windows,
the VxVM volume names must be 12 characters or fewer.

◆ Provide the Advanced Client license key as required during the installation.

Create Logging Directories

UNIX
Create the following directories in /usr/openv/netbackup/logs/
On the server: bpbrm
On the clients: bpfis, bpbkar, bppfi, online_util

Note Use an access mode of 755.

Windows
Create logging directories by running the following:
install_path\NetBackup\logs\mklogdir.bat

Hardware Configuration
Verify the functionality of your network equipment and storage devices, including disk
arrays, robots and tape drives, switches, hubs, host-bus adapters, routers and/or
third-party copy devices.
◆ For NetBackup Media Server or Third-Party Copy offhost backup: to verify
NetBackup access to your SAN devices, to configure HBA drivers, and to create
NetBackup configuration files, refer to the SAN configuration chapter of the Advanced
Client System Administrator’s Guide.
◆ For assistance with disk array configuration, refer to the “Array-Specific Snapshot
Methods” section of the Snapshot Configuration Notes chapter of the Advanced Client
System Administrator’s Guide.
◆ Install the proper versions of all required firmware and device drivers.
For a list of supported platforms, and for configuration help with particular devices,
see “Advanced Client Information on the Web” on page v.

6 NetBackup Advanced Client Quick Start Guide

Configure a Backup 3
Select Advanced Client Options
Most Advanced Client options are selected from the Policy Attributes tab:

Select policy type and

other basic attributes

Select Advanced Client

options

7
Select Advanced Client Options

Advanced Client Dialog Overview

Perform block level incremental backups

For backups of Oracle database clients only. This option requires NetBackup Oracle
database agent software.
Perform snapshot backups
The backup will be made from a snapshot image of the client data. This is required for
most features of Advanced Client.
Retain snapshots for instant recovery
Enables instant recovery of this backup.
Perform offhost backup
Shifts the burden of backup processing to another host or device on the network.
Advanced Snapshot Options
For optional selection of the snapshot method. Can be set to auto, which means
NetBackup chooses the method. The default for a new policy is auto.

Note For help with these options, see the following sections in this chapter. It is best to
read “Basic Snapshot Backup” on page 9 before reading the other sections.

8 NetBackup Advanced Client Quick Start Guide

 Select Advanced Client Options

Basic Snapshot Backup

This procedure highlights Advanced Client-related options. Other policy options must be
configured just as for regular backups.
To create a policy for a snapshot backup:

1. Select the policy type.

MS-Windows-NT: for Windows 2000 or 2003 clients.
Standard: for UNIX clients.
DB2: for DB2 clients (requires NetBackup DB2 database agent software).
MS-Exchange: for MS-Exchange clients (requires NetBackup MS-Exchange database
agent software).
MS-SQL-Server: for MS-SQL-Server clients (requires NetBackup MS-SQL-Server
database agent software).
Oracle: for Oracle clients (requires NetBackup Oracle database agent software).
FlashBackup: for UNIX clients. See “FlashBackup” on page 10.
FlashBackup-Windows: for Windows 2000 or 2003 clients. See “FlashBackup” on
page 10.

2. Click Perform snapshot backups.

NetBackup selects an appropriate snapshot method when the backup starts.
To select the snapshot method yourself, use Advanced Snapshot Options. The
snapshot method will be used for all clients in the policy. For example: if you select
nbu_snap, all clients in the policy must be Solaris, because nbu_snap can make
snapshots on Solaris clients only.

3. Configure the rest of the policy (other attributes, schedule, backup selections, clients).

Note The ALL_LOCAL_DRIVES entry is not supported in the Backup Selections list of
any policy that uses Advanced Client features.

Chapter 3, Configure a Backup 9

Select Advanced Client Options

FlashBackup
To create a policy for FlashBackup:

1. Select FlashBackup as the policy type for UNIX clients, or FlashBackup-Windows for
Windows clients. Perform snapshot backups must also be selected.

2. Use the Backup Selections tab to specify the drive letter or mounted volume
(Windows) or the raw disk partition (UNIX) containing the files to back up.
Windows examples:
\\.\E:
\\.\E:\mounted_volume

Note The drive must be designated exactly as shown above. Backing up the drive
containing the Windows system files (usually the C drive) is not supported.

Solaris examples:
/dev/rdsk/c1t0d0s6
/dev/vx/rdsk/volgrp1/vol1
HP-UX examples:
/dev/rdsk/c1t0d0
/dev/vx/rdsk/volgrp1/vol1

Note:
◆ FlashBackup-Windows policies do not support the backup of Windows
system-protected files (the System State, such as the Registry and Active Directory).
◆ If using the FlashBackup-Windows policy type and the VSP snapshot method, click
Host Properties > Clients, select the client, then Actions > Properties, Windows
Client > VSP to specify VSP settings for the client.
◆ UNIX clients only: some snapshot methods require extra disk space set aside as a
cache. The cache must be a raw partition, designated in either of two ways:
◆ Click Host Properties > Clients, select the client, then Actions > Properties,
UNIX Client > Client Settings. Specify the default cache for the client.
◆ Or, click Advanced Snapshot Options on the policy dialog, select nbu_snap
(Solaris clients only) or VxFS_Snapshot as the method, and specify the cache
device path.

10 NetBackup Advanced Client Quick Start Guide

 Select Advanced Client Options

NAS Snapshot
1. Select Standard as the policy type for UNIX clients, MS-Windows-NT for Windows
clients, or Oracle for UNIX clients configured in an Oracle database.

Note The NDMP policy type is not supported for NAS snapshots in this 5.1 release.

2. Select Perform snapshot backups and Retain snapshots for instant recovery.

3. For Storage unit, select Any_available.

4. Select Perform offhost backup and Use data mover. For Use data mover, pick
Network Attached Storage.

5. On the Schedule Attributes tab, select Instant recovery backups to disk only.

6. On the Backup Selections tab, specify the mounted file system (UNIX) or share name
(Windows), from the client perspective. For example:
◆ On a UNIX client, if the data resides in /vol/vol1 on the NAS host nas1, and is
NFS mounted to /mnt2/home on the UNIX client, specify /mnt2/home in the
policy Backup Selections list.
◆ On a Windows client, if the data resides in /vol/vol1 on the NAS host nas1,
and is CIFS mounted (mapped to) \\nas1\vol\vol1 on the Windows client,
specify \\nas1\vol\vol1 in the policy Backup Selections list.

Note:
◆ Both NetBackup for NDMP and Advanced Client software must be installed and
licensed on NetBackup server and NetBackup clients.
◆ NetBackup must have access to each NAS host on which a snapshot will be created.
You can use the set_ndmp_attr -auth command or the NetBackup Device
Configuration wizard (see the NetBackup for NDMP System Administrator’s Guide).
◆ The client data must reside on a NAS host and be mounted on the client by means of
NFS on UNIX or CIFS on Windows. The data must not be auto-mounted, but must be
hard (or manually) mounted
◆ For a list of NAS vendors that NetBackup supports for NAS snapshots, refer to the
NetBackup for NDMP Supported OS and NAS Appliance Information document available
at www.support.veritas.com.

Chapter 3, Configure a Backup 11

Select Advanced Client Options

Instant Recovery
To create a policy for a backup that enables Instant Recovery:

1. Select Perform snapshot backups and Retain snapshots for instant recovery on the
policy Attributes tab.
A snapshot will be created and the data will be backed up to tape or other specified
storage. When a restore is executed, the data is retrieved from the snapshot.

2. To skip the backup to tape or other storage unit, select Instant recovery backups to
disk only on the Schedule Attributes tab.
To make a snapshot of data on a NAS host, Instant recovery backups to disk only
must be selected.

No backup to tape or other

storage unit
Only a snapshot is created

12 NetBackup Advanced Client Quick Start Guide

 Select Advanced Client Options

Offhost Backup
To shift backup processing to another host or device (reduce local network traffic):

1. Select Perform snapshot backups and Perform offhost backup on the policy
Attributes dialog.

2. For a backup performed by an alternate client, click Use alternate client and enter the
name of the alternate client. See the NetBackup Advanced Client System Administrator’s
Guide for details.

3. To make the backup by means of a data mover, click Use data mover and choose one
of the following:
NetBackup Media Server
Backup processing will be handled by a Solaris or HP NetBackup media server (for
Solaris and HP clients only).
Third-Party Copy Device
Backup processing will be handled by a third-party copy device (for Solaris and HP
clients only). This option may require additional configuration (see “Third-Party
Copy Configuration Files” on page 22).
Network Attached Storage
The backup is performed by a NAS host (Network Attached Storage) using the
NAS_Snapshot method. See “NAS Snapshot” on page 11 for policy-configuration.

Note:
◆ For NetBackup Media Server and Third-Party Copy Device, the Any_available
storage unit type is not supported. Specify a particular storage unit or group of
storage units.
◆ For Third-Party Copy Device, disk storage units are not supported.
◆ For Third-Party Copy Device, you must create a mover.conf file as explained in the
“Data Movers (UNIX Clients Only)” appendix.
◆ For Third-Party Copy Device: if VERITAS SANPoint Control does not support your
environment, and one or more devices needed for the backup do not provide
identification descriptors (SCSI E4 target descriptors), you may need to edit the
3pc.conf file as explained under “3pc.conf file” on page 23.

Chapter 3, Configure a Backup 13

Test Advanced Client

Test Advanced Client

1. Make sure a standard backup works properly (policy configured without Advanced
Client features).

2. Try a backup using the same policy but configured for snapshot backups (as described
under “Basic Snapshot Backup” on page 9).

3. Try other Advanced Client features as required, running a backup after each has been
added to the policy.
◆ For offhost backup, try the Use alternate client method first.

4. UNIX clients only: for offhost backup using a data mover, try the NetBackup Media
Server method first.

Note The media server must be able to access the tape drive or other storage device. See
“Offhost Backup” on page 13 and the “Data Movers (UNIX Clients Only)”
appendix.

5. UNIX clients only: for a data mover backup using the Third-Party Copy Device
method, make sure the third-party copy device and other SAN/Fibre Channel devices
are configured correctly.

Note See the “Data Movers (UNIX Clients Only)” appendix for assistance.

14 NetBackup Advanced Client Quick Start Guide

 Configuration Matrix for Backup Types

Configuration Matrix for Backup Types

The following table shows the basic requirements for snapshot backup, alternate client
backup, and for data mover backup.

DATA MOVER

Snapshot Alternate Client NetBackup Media Third-Party Copy Network Attached

Server Device Storage

Software Software Software Software Software

◆ NetBackup ◆ NetBackup 5.1 ◆ NetBackup 5.1 ◆ NetBackup 5.1 ◆ NetBackup 5.1
5.1 Enterprise Enterprise Enterprise Enterprise Enterprise
◆ Advanced ◆ Advanced Clientb ◆ Advanced Clientb ◆ Advanced Clientb ◆ Advanced Clientb
Clientab ◆ OS/level on ◆ Vendor-supplied data ◆ NetBackup for
Hardware
Hardware alternate client mover license NDMP
◆ Client disk must be
must be same as
No special visible to client and Hardware Hardware/Other
on primary client
requirements media server Same as Media Server See NetBackup
Hardware ◆ Client disk must be method, plus: Advanced Client System
Other
No special SCSI or Fibre ◆ Need supported Administrator’s Guide
ALL_LOCAL_
requirements Channel device third-party copy data for in-depth snapshot
DRIVES in
Backup Selections Other ◆ Client disk must movere configuration details.
list not supported support serialization
Same as Snapshot, Other
or SCSI Inquiry Page
plus: Same as Media Server, plus:
Code 83d
◆ Can use auto, ◆ Must create mover.conf
FlashSnap, VVR, Other
file (use bpmoverinfo)
TimeFinder, Same as Snapshot, plus:
◆ May need to edit
ShadowImage, or ◆ Any_available 3pc.conf filef
BusinessCopy storage unit not ◆ Multiplexing not
snapshot methods supported
supported
onlyc

a. Advanced Client not needed for Windows Open File Backup without snapshots.

b. NetBackup database agent software required when backing up database clients.

c. See NetBackup Advanced Client System Administrator’s Guide for requirements.

d. See NetBackup Advanced Client System Administrator’s Guide for further restrictions.

e. Refer to NetBackup Advanced Client Configuration and Compatibility at www.support.veritas.com for a list of supported
SAN devices (see “Advanced Client Information on the Web” on page v for instructions).

f. See “Third-Party Copy Configuration Files” on page 22 for requirements.

Chapter 3, Configure a Backup 15

Configuration Matrix for Backup Types

16 NetBackup Advanced Client Quick Start Guide

Frequently Asked Questions 4
Q: Once I’ve installed Advanced Client on the master/media server, how do I install
that software on the NetBackup clients?
A: For UNIX clients, use the update_clients command from the UNIX master server.
The following updates all configured UNIX clients with Advanced Client software once
Advanced Client has been installed on the master server:
/usr/openv/netbackup/bin/update_clients -Install_ADC
For Windows PCs, Advanced Client software is automatically installed with the base
NetBackup software, for server and clients.

Q: NetBackup already includes the VSP and VSS snapshot providers. Why do I need
Advanced Client?
A: When used without Advanced Client, VSP and VSS do not guarantee that the backup is
based on a snapshot. For snapshot-based backups, and for FlashBackup, Instant Recovery,
and offhost backup over a SAN or by means of an alternate client, Advanced Client is
required.

Q: What license do I need for making a snapshot, when an offhost or server-free

backup is not required?
A: Advanced Client.

Q: What license do I need for making a snapshot of a database client?

A: Advanced Client plus the NetBackup database agent software for your database.

Q: What license do I need for making a snapshot of client data on an NDMP host (NAS
filer)?
A: Both Advanced Client and NetBackup for NDMP.

17
 Q: Does Advanced Client support backing up raw partitions/luns?
A: Yes.

Q: If my configuration utilizes a third-party copy data mover built into a Fibre

Channel/SCSI router (bridge), do the tape drives or storage arrays need to be connected
directly to this router?
A: No. The only restriction is that in a SAN environment the router needs to be visible to
the NetBackup media server, to the storage device being backed up, and to the ultimate
destination (such as the tape or disk drive).

Q: How can I configure offhost or server-free backup with FlashBackup?

A: Install Advanced Client, define the policy type as FlashBackup, and select the offhost
method on the same policy Attributes tab.

Q: Should the mover.conf file be created in all offhost configurations?

A: No. The mover.conf file is only required for Third-Party Copy Device backups.

Q: When should the 3pc.conf file be created?

A: The 3pc.conf file is required for offhost backups using the NetBackup Media Server or
Third-Party Copy Device method. NetBackup automatically creates this file. Under
certain circumstances, you may have to edit the file when using the Third-Party Copy
Device method, as explained under “Third-Party Copy Configuration Files” on page 22.

Q: Can I have a Solaris NetBackup master server and use an HP-UX media server as a
data mover?
A: Yes. And the converse is also supported.

Q: Do any of the snapshot methods support multiple data streams?

A: Yes. All snapshot methods support the creation of multiple data streams during
backup. This is configured in the same way as for standard backups. Keep in mind that an
XCOPY-based data mover (Third-Party Copy Device method) does not support
multiplexing.

Q: Do any offhost data movement methods support multiplexing?

A: Yes. The alternate client and NetBackup Media Server methods support multiplexing.
The Third-Party Copy Device method does not. This is not a NetBackup restriction but a
limitation of the XCOPY protocol.

18 NetBackup Advanced Client Quick Start Guide

 Q: What is device serialization and why do I need it?
A: Device serialization is the ability of a device (disk or tape drive) to return a serial
number that uniquely identifies that device. NetBackup relies on device serialization
when running the tape configuration wizard. Most disk drives also support serialization.
Some disk arrays do not support it but do support identification descriptors.

Q: How does the SUN version of the Hitachi array differ from the Hitachi version?
A: From an operational standpoint the two arrays are exactly the same, including
microcode.

Q: Do I need an Hitachi, HP, SUN, or EMC array to make offhost or server-free

backups?
A: No. Most Advanced Client snapshot methods do not require these arrays. A simple
storage array (JBOD) with no RAID controller can be used, such as when combined with
VERITAS Volume Manager.

Q: Can the array-specific snapshot methods (EMC TimeFinder, Hitachi ShadowImage,

HP BusinessCopy) be used either with or without offhost backup?
A: Yes. The array-specific snapshot methods are for making snapshots of EMC, Hitachi, or
HP disk arrays. Offhost backup is for shifting data movement tasks away from the client
to a separate entity such as a media server. The array snapshot methods can be used in
conjunction with offhost backup, or without it.

Q: Are the array-specific snapshot methods required for making offhost backups of
EMC, Hitachi, or HP disk arrays?
A: No. Depending on the file system and/or volume manager configuration of the client
data, any Advanced Client snapshot method can be used for offhost backups of the
arrays.

Q: Where can I find more information related to OS and hardware support?

A: See “Advanced Client Information on the Web” on page v for instructions.

Chapter 4, Frequently Asked Questions 19

20 NetBackup Advanced Client Quick Start Guide
Data Movers (UNIX Clients Only) A
This appendix explains how to prepare for offhost backups that use the NetBackup Media
Server or Third-Party Copy Device method.
For assistance with the Network Attached Storage method, refer to the NetBackup
Advanced Client System Administrator’s Guide.

Note The information in this appendix applies to backups of UNIX clients only.

Test the Network

Do the following if you are using a data mover for offhost backup of UNIX clients.

Verify the hardware

Devices must be connected to and visible from the appropriate systems. The data mover
must be able to access the tape drive or other storage device.

Configure the hardware

Make sure that NetBackup can see the hardware: use the sgscan command (Solaris) or
ioscan -nf (HP-UX). This is a critical step. For more detailed instructions, refer to the
the NetBackup Media Manager Device Configuration Guide.

Create configuration files (Third-Party Copy Device only)

◆ Create a /usr/openv/volmgr/database/mover.conf file on the media server by
entering:
/usr/openv/netbackup/bin/admincmd/bpmoverinfo
See “Mover.conf file” on page 22 for more details on this command.

21
Third-Party Copy Configuration Files

◆ If a device needed for the backup does not provide an identification descriptor (E4
target), update the /usr/openv/volmgr/database/3pc.conf file with the
world-wide port name for that device as explained under “3pc.conf file” on page 23.
Identification descriptors are listed in the 3pc.conf file beginning with i= followed by
a long number (see “Example 3pc.conf” on page 24).

Test the basic configuration

Test the hardware configuration to make sure NetBackup communicates with all devices
properly. Use robtest to test the robotic library. Try a standard (non-Advanced Client)
backup to test the tape libraries and communications with the client.

Configure and test Advanced Client

Once standard backups work properly, set up an Advanced Client policy and run an
offhost backup using the NetBackup Media Server method. Then try the Third-Party
Copy Device method, if applicable.

Third-Party Copy Configuration Files

This section explains how to set up configuration files for third-party copy data mover
backups.

Note If not using the Third-Party Copy Device offhost method, you can skip this section.

On the NetBackup media server:

◆ mover.conf identifies the third-party copy devices (data movers) that execute SCSI
Extended Copy commands for the third-party copy backup. This file is easy to create,
explained below.
◆ 3pc.conf contains a list of all disk and tape devices on the SAN that NetBackup can
use for offhost backups. NetBackup automatically creates this file at the start of the
backup. If some devices do not provide identification descriptors (see “Example
3pc.conf” on page 24 for examples) and SANPoint Control does not support your
environment, editing the 3pc.conf file may be necessary (see “3pc.conf file” on
page 23).

Mover.conf file
To create the /usr/openv/volmgr/database/mover.conf file, enter the following on
the media server:
/usr/openv/netbackup/bin/admincmd/bpmoverinfo

22 NetBackup Advanced Client Quick Start Guide

 Third-Party Copy Configuration Files

This command discovers third-party copy devices (data movers) on the SAN and creates a
mover.conf file with appropriate entries for each device.

Example mover.conf file:

/dev/rmt/1cbn
/dev/sg/c6t1l0
/dev/sg/c6t1l1
/dev/sg/c6t1l2
/dev/sg/c6t4l0
Each of the above lines identifies a data mover.

Note:
◆ Before creating mover.conf, use the sgscan command to make sure all devices are
visible. Some data movers can only be seen by running the following:
On Solaris
sgscan basic
On HP
ioscan -nf
◆ Some devices may be listed in mover.conf that are not actual data movers. NetBackup
automatically scans each device in mover.conf until it encounters a device that is an
actual data mover.
◆ Additional mover.conf configuration information can be found in the NetBackup
Advanced Client System Administrator’s Guide.

3pc.conf file
If some devices required for the backup do not provide identification descriptors
(i=iddesc in the /usr/openv/volmgr/database/3pc.conf file), you may have to
update the 3pc.conf file with world-wide port names for those devices, as follows.

1. Enter the following on the media server when no backups are in progress:
/usr/openv/netbackup/bin/bptpcinfo -a
This creates a /usr/openv/volmgr/database/3pc.conf file. This file identifies
the client disks on the SAN that can be backed up, and the robotic libraries/tape
drives on which NetBackup can store the data.

2. To add world-wide port numbers to the file, enter the following:

Appendix A, Data Movers (UNIX Clients Only) 23

Third-Party Copy Configuration Files

/usr/openv/netbackup/bin/admincmd/bpSALinfo -S SPC_server
The bpSALinfo command discovers world-wide port numbers for the devices and
adds them to the 3pc.conf file. The bpSALinfo command requires VERITAS
SANPoint Control. SPC_server identifies the host where SANPoint Control is running.

Note If SANPoint Control does not support your environment, you must edit the
3pc.conf file manually as described in the SAN Configuration chapter of the
NetBackup Advanced Client System Administrator’s Guide.

Below is an example /usr/openv/volmgr/database/3pc.conf file.

Example 3pc.conf

# devid [a=wwpn:lun] [c=client] [p=devpath] [P=clientpath] [s=sn] [l=lun] [w=wwpn] [W=wwpn] [i=iddesc]
0 p=/dev/rdsk/c0t0d0s2 s=FUJITSU:MAB3091SSUN9.0G:01K52665 l=0
1 p=/dev/rdsk/c0t10d0s2 s=FUJITSU:MAG3091LSUN9.0G:00446161 l=0
2 p=/dev/rdsk/c4t0d0s2 s=HP:OPEN-3:30436000000 l=0 a=500060E80276E401:0
3 p=/dev/rdsk/c4t3d1s2 s=HITACHI:OPEN-3-SUN:20461000300 l=1 i=10350060E800000000000004FED00000003 a=50060E80034FED00:1
4 p=/dev/rdsk/c4t1d0s2 s=HITACHI:OPEN-3-CM:20461000000 l=0 a=100000E00221C153:0
5 p=/dev/rdsk/c4t3d0s2 s=HITACHI:OPEN-9:60159003900 l=0 w=500060e802eaff12

world-wide port name identification descriptor

Please note:
◆ The identification descriptor (i=iddesc) is a means of designating a device on a
SAN. The identification descriptor is not supported by all vendors. For this descriptor,
the device must support a page code inquiry with a type 2 or 3 descriptor of less than
20 bytes. The NetBackup bptpcinfo command will detect the device’s identification
descriptor and place it in the 3pc.conf file if the identification descriptor is available.
Note: even when this descriptor is available, some third-party copy devices do not
support its use.
◆ For a world wide name, use the world wide port name (WWPN), not the world wide
node name (WWNN).
◆ To determine the WWPN of a device, look in the /var/adm/messages file on
Solaris, or log into the appropriate host-bus adapter and/or Fibre Channel switch.
◆ For configuration assistance, see the flowcharts in the SAN Configuration chapter of
the NetBackup Advanced Client System Administrator’s Guide.

24 NetBackup Advanced Client Quick Start Guide

 Diagram of Third-Party Copy Environment

Diagram of Third-Party Copy Environment

This diagram shows the Fibre Channel environment for Third-Party Copy Device backups
using Advanced Client.

Advanced Client is installed on master server, media server, and clients

NetBackup master NetBackup media NetBackup

server server client
NetBackup
creates
3pc.conf.1
You create
mover.conf2

LAN

FC switch

Hardware
array:
Fibre Channel SAN Data mover with
May have an third-party copy
embedded engine
data mover

Tape library:
Disk array and tape library May have an
must be visible on SAN to embedded data
data mover and client. mover

1. See “Third-Party Copy Configuration Files” on page 22 for exceptions.

2. See “Mover.conf file” on page 22 (only needed for Third-Party Copy Device backups).

Appendix A, Data Movers (UNIX Clients Only) 25

Diagram of Third-Party Copy Environment

26 NetBackup Advanced Client Quick Start Guide

Index
Numerics E
3pc configuration 21 E4 target 22
3pc.conf file 22, 23 Extended Copy command 3, 22
Extended Frozen Image Services (see
A
Advanced Client)
Active Directory 10
and FlashBackup 10 F
Advanced Client FAQs 17
access web info v features, overview 1
configure policy 7 Fibre Channel environment 25
feature overview 1 file promotion 1
products included in 1 FlashBackup 1, 10
Advanced Snapshot Options dialog 1, 8, 9 device file name 10
ALL_LOCAL_DRIVES 9, 15 files to back up 10
alternate client 13 frequently asked questions 17
Any_available storage unit 13
H
B hardware requirements 15
block level incremental backup (BLIB) 1, 8 hardware verification 21
block-level restore 1
I
bpmoverinfo command 21, 22
identification descriptor 13, 22, 23, 24
bpSALinfo command 24
installation 5
bptpcinfo command 23, 24
instant recovery 1
C backups to disk only 12
cache for FlashBackup 10 configuration 12
configuration volume name restriction 6
requirements matrix 15
L
copy-on-write
logging directories 6
defined 2
Core Frozen Image Services (see Advanced M
Client) mirror 2
mover.conf file 13, 21, 22
D
data mover 2, 21, 22 N
license 15 NAS (Network Attached Storage) 13, 15, 17,
device file name for FlashBackup 10 21
directories for troubleshooting 6 configure policy for 11
drive letter for FlashBackup 10 instant recovery option required 12
offhost backup type 13

27
 nbu_snap snapshot method 10 S
NDMP (see NAS) SANPoint Control 13, 24
NetBackup Media Server method 2, 13 Schedules tab (policy) 12
Network Attached Storage (see NAS) SCSI Extended Copy command 22
network testing 21 sgscan command 23
snapshots 1, 2
O
backup configuration 9
Offhost and SAN Data Movement Services
mirror 2
(see Advanced Client)
software requirements 15
offhost backup 1, 2, 21
storage unit 21
configuration 13
support web site (VERITAS) v
NAS 13, 15, 21
supported policy types 9
P System State 10
Perform block level incremental backups 8 and FlashBackup 10
Perform offhost backup 8, 13 system-protected files and FlashBackup 10
Perform snapshot backups 8, 9
T
peripherals (latest info on web) v
terminology 2
Persistent Frozen Image (see instant
testing Advanced Client 14, 22
recovery)
third-party copy
point in time rollback 1
device configuration 21
policy
third-party copy device 3, 13, 21, 22, 25
configuration 7
troubleshooting
types supported 9
directories to create 6
promotion, file 1
U
R
update_clients command 5
raw partition backup 10
Use alternate client 13
raw partition for FlashBackup cache 10
Use alternate client feature 13
Registry 10
and FlashBackup 10 V
requirements 15 VxFS_Snapshot method 10
restore VxVM
block-level 1 volume name restriction 6
file promotion 1
W
rollback 1
web access to Advanced Client info v
Retain snapshots for instant recovery 8, 12
world wide name 24
rollback 1
WWPN 24

28 NetBackup Advanced Client Quick Start Guide