Lisa Joy Cartee

Email: ljc098@gmail.com  Phone: 512-466-9734  Address: 179 North Royal Oaks Blvd. Apt. B1, Franklin, TN 37067
Objective/Mission Statement: I seek to (a.) attain a position in a field related to my college education of communications, (b.)
use my creativity and work ethic to personally grow my knowledge through experience, and (c.) become a valued employee.
EDUCATION / DIPLOMAS -
Bachelor of Science in Health Communications, Bellevue University, Bellevue, NE
GPA 3.89/4.00, 42 total credits earned. March 2016
 Honors: Dean’s List
Bachelor of Arts in Education, Northwestern State University, Natchitoches, Louisiana
GPA 3.33/4.00, 90 total credits earned. August 2002-December 2006
 Honors: Dean’s List
 Transferred to Bellevue University to finish undergraduate degree.
RECENT WORK EXPERIENCE -

Professional Dog Groomer and Customer Service Associate, Petsmart, Cedar Park, TX February 2011-Present
*Attained certification which entailed an accredited workshop while proving skills through demonstration.
 Understanding compassion: dogs and cats often get stressed out in unfamiliar situations, and groomers need to
understand this and treat them accordingly.
 Implementing outstanding customer-service: groomers work with customers directly, and must be friendly and listen to
their requests and needs.
 Practicing attention to detail: groomers must pay attention to what they are doing, so that the animals stay safe and the
outcome looks incredible!
 Developing stamina: groomers are on their feet for long periods of time, sometimes hunched over animals during the
styling process. It is a grueling career that only few can uphold.

Income Services Support Specialist, American Cancer Society, Austin, TX November 2015- September 2016
 Offer information to clients and patients about ACS health initiatives, mission goals, and core organizational values.
 Develop and execute strategic vision to communicate effectiveness of cancer research studies and results to find a cure.
 Provide hands-on technical support for ACS events, media, and other website issues with necessary steps to resolution.
 Manage inbound calls regarding ACS monetary and non-monetary donations and data entry.
 Practice business administration skills and knowledge of medical services for cancer survivors, fighters, and caregivers.

Road to Recovery and Community Missions Specialist, American Cancer Society, Austin TX July 2016-August 2016
*Temporary Job Assignment Requested By Special Assignment\
 Managed volunteers to confirm if they would take cancer patients to doctor appointments and chemo treatments.
Learned acutely the skill of empathy for what these patient families live through.
 Coordinated all digital requests with staff and volunteers to ensure accuracy of volunteer records and transportation
details. Simultaneously communicated with staff partners, volunteer drivers, and patients when issues arose.
 Assisted with ongoing assessment of program procedures, availability, community demand, and potential improvement.
 Administered the recruitment, screening, recognition efforts, and training of volunteers alongside staff partners.
 Ensured the retention of valuable relationships with healthcare professionals and other stakeholders in a community
while abiding to the policies of the American Cancer Society in patient privacy and confidentiality documentation.
INTERNSHIPS -
General Business and Research Intern, Christian Alliance for Orphans, Cedar Park, TX March-July 2015
 Transcribed educational seminars and speeches on orphan care, learning best practices for advocacy and awareness.
 Reformatted and constructed prayer guides for different U.S. states with statistical information for interested parties.
 Provided other office, administrative, and operations tasks as needed under leadership of foster care initiatives.
PAST WORK EXPERIENCE -
Virtual Assistant and Event Planner, Cartee Communications, Cedar Park, TX September 2014-February 2018
 Absorb new knowledge for book signing event management and guest blog entries to support local author.
 Coordinate mailer announcements and other administrative office aid tasks with copiers, faxes, and scanners.
 Possess basic knowledge in social media communication correspondence and Microsoft Office programs and suite.
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PAST WORK EXPERIENCE CONTINUED -

Customer Service Associate, Petsmart, Cedar Park, TX September 2009-February 2011

 Improved quality service by recommending improved processes; identifying new product and service applications.
 Prepared for customer inquiries and maintained relationships by studying products, services, and service processes.
 Checked-in and out animals and persons, verified reservations, made a list of food, items, and medications bought.
Pet Care Specialist, Petsmart, Cedar Park, TX September 2009-February 2011
 Served responsibly for the health and safety of the live pets in stores, with the care of inventory concerns in mind.
 Acquired an eye for detail and a passion for caring for fish, reptiles, birds, and all small and furry friends.
 Connected with pet parents to provide the education needed for a lifetime of care with vast knowledge of every animal.
Cashier Handler, Cotton Patch, Natchitoches, LA November 2002-August 2003
 Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct with adequate change.
 Handled difficult customers with dignity in addition to operating complex cash register transactions and calculations.
 Received payment by cash, check, credit cards, and vouchers with calculated balance matching sold items.
Food and Beverage Server, Cotton Patch, Natchitoches, LA November 2002-August 2003
 Checked with customers to ensure that they were enjoying their meals and took action to correct any problems.
 Wrote patrons' food orders on slips, memorized orders, and entered orders into computers for transmittal to kitchen.
 Prepared silverware, set up food stations, and arranged dining areas to for the next shift or for large parties.
Youth Group and Missions Assistant, Leptondale Bible Church, Newburgh, NY November 2000-November 2002
 Developed and implemented programs of the youth ministry at all levels for nurture and growth of students.
 Related the youth to the overall life of the church and the church to the needs of its youth.
 Strived to enlist the youth in worship, Bible study, prayer, and other Christian exercises.
INTERESTING PERSONAL FACTS -

 Completed my first half-marathon in February 2018. Currently training for my first joint half-marathon/10K back-to-
back race in July. Shortly thereafter, further planning to pursue a full marathon before 2019.
 Most recently intrigued by outdoors activities; planning first overnight backpacking trek on the Appalachian Trail later
this coming fall.
 Possess a natural propensity to serve and think of others above myself; experience enjoyment in the giving of my time
for worthwhile causes.
EXTRACURRICULAR ACTIVITIES -

Adult Congenital Heart Association Walk Participant with The Lionhearts January 2018-Present
American Cancer Society Relay For Life Committee Volunteer and Team Captain September 2014-December 2017
Word Weavers International Member and Creative Writing Group Participant June 2014- December 2017
Mocha Club: Member and Performing Arts Volunteer June 2014- December 2017
Texas Speech Communication Association: Member January 2015-October 2015