This document contains the details on the following:

• HSBC Credit Cards Common Tariff Sheet

• Options to make your payment on your HSBC Credit Card
• Most Important Terms and Conditions
• PhoneBanking numbers for Domestic and Non-Resident
customers
• Registration Form for Do Not Call facility
HSBC Credit Cards Common Tariff Sheet
Standard Joining fees Nil
Standard Annual fees Applicable as per card
type given below
HSBC Classic, Gold, Platinum, Nil
Advance, Platinum, Premier
Credit Cards
MMT Platinum `499
MMT Signature `3,499
Standard Annual fees for Add-on Applicable as per card
card type given below
HSBC Classic, Gold, Platinum, Nil
Advance Platinum, MMT
Platinum, MMT Signature and
Premier Credit Cards
Free credit period Up to 52 days. Please note
that the free credit period
is not valid if any balance
of the previous month’s
bill is outstanding
Finance charges on extended Applicable as per card
credit and cash advances type given below
(computed from the date of
transaction)
HSBC Classic, Classic Credit 3.5%# per month (42%#
Cards per annum)
HSBC Gold, Platinum, Advance 3.3%# per month (39.6%#
Platinum, MMT Platinum per annum)
HSBC MMT Signature 3.1%# per month (37.2%#
per annum)
HSBC Premier 2.49%# per month (29.8%#
per annum)
Minimum Payment Due (MPD) 5% of total payment due
on credit usage of the statement plus
greater of past due or
overlimit amount (if any),
subject to a minimum
of `100. Interest will be
charged on theextended
credit as per the terms and
conditions
Duplicate statements (older than `100 per statement
3 months)
Charge in case of cheque `350
bounce, standing instruction
dishonoured or unsuccessful
payment through NACH
Cash advance limit (against credit As communicated to
card account) you in the monthly card
statement
Transaction fee for cash advance 2.5% of transaction
amount (subject to a
minimum of `300)
Transaction fee for cash `100
withdrawal against your bank
account
Transaction fee for cash Nil
withdrawal against your bank
account at non-HSBC ATMs in
India
Overlimit fee `500 per month
Late payment fee (charged if the 50% of Minimum
minimum payment due does not Payment Due (subject to
reach HSBC by the payment due a minimum of `400 and
date) a maximum of `750 per
month)
Sales slip retrieval/charge back `225
processing fee
Out of town cheque processing/ `50 for cheque values
collection charge up to `10,000, `100
for cheque values from
`10,001 to `100,000, `150
for cheque values above
`100,001
Credit card replacement fee `100
Currency conversion charge for 3.5% of transaction value
foreign currency transactions
Balance enquiry on the credit Nil
card at other bank ATMs
Copy of Credit Information Report `50
 Handling charges for redemption `50 per redemption
of rewards
#
Or at such modified rates as decided by the Bank from time
to time.
*Finance charges per month at the prevailing rate will also be
applicable.
Payment Hierarchy: Payments made to the Cardholder’s account
will be first be settled in the order of Minimum Payment Due, first by
the following ‘plans’ i.e. EMI, Cash Advances, Purchase outstanding
and Balance Transfer in descending order of interest rates and within a
given ‘plan’ the payment will be allocated in a pre-defined order of: 
1. Service charges*, 2. Interest/finance charges, 3. Late payment fee,
4. Annual fee, 5. Overlimit fee, 6. Instalment handling fee, 7. Instalment
processing fee, 8. Return cheque charges, 9. Insurance premium,
10. Principal**
The excess payment (if any) over and above the Minimum Payment
Due will be allocated in the same hierarchy as defined above. In
addition, the allocation of payment will be such that the transaction/
fees billed after your last statement but not yet paid, will get paid off
before any charges/fees incurred after your last statement date and are
yet to be reflected in your statement.
Fuel Surcharge Waiver: Amount eligible for the fuel surcharge waiver
will be refunded in the subsequent month . For transactions eligible
for Fuel Surcharge Waiver, reward points will not be awarded. GST
levied on fuel transactions is beyond HSBC’s jurisdiction and cannot be
reversed by HSBC. Other terms & conditions related to Fuel surcharge
waiver eligibility remains unchanged. To know more visit
www.hsbc.co.in
*Service charges include the following - Cash Advance fee, GST, Card
Replacement fee, Statement Reprint fee, Balance Transfer Processing fee,
Standing Instruction (SI) Failed fee.
**Principal includes Purchase amount, Balance Transfer principal amount and
Cash withdrawn on the credit card.
Note: The Bank shall provide a prior notice of one month in case of any changes
to the above credit card tariff. Tariff structure subject to change from time to time
at the sole discretion of HSBC.
Please be advised that applicable Indirect Taxes including Goods and Services Tax
(GST) would be recovered on all our fees and charges and any other amount liable
to tax under prevailing Indirect Tax Laws. The credit limit and cash withdrawal
limit (40% of credit limit or as decided by the Bank from time to time) are
communicated to you in your monthly card statement.
GST: Please note that basis Goods and Service Taxs (GST) regulations and notified
GST rates, Central GST and State/Union Territory GST or Inter-State GST, as
applicable, would apply on our fees and charges with effect from 01 July 2017.
HSBC Maharashtra GST No. is 27AAACT2786P1ZN. Address: 52/60 Mahatma
Gandhi Road Fort, Mumbai - 400 001. HSN (Harmonized System Nomenclature)
Code: 9971 - Financial Services.
 How to Make Your Payment
Payment by Cheque/Draft
• Make a cheque/draft payable to ‘HSBC A/c (Mention your
16-digit credit card no.)’. To ensure quick and error free credit
to your account, please mention your name and contact
details on the reverse of the cheque for payments. Kindly do
not use post-dated cheques for payments • To facilitate timely
credit of funds in your card account deposit your cheque at
least 3 working days in advance and in case of outstation
cheque at least 7 working days in advance of the payment
due date. HSBC reserves the right to levy late payment fee.
Payment by Cash
Pay by cash, quoting your 16-digit credit card number, at any
HSBC branch in India.
Visa Bill Desk
Pay HSBC Bank Credit Card bills online from any bank
account through Bill Payment Service.Transfer money from
your bank account to your HSBC Credit Card online using the
BillDesk facility, a third party website with URL http://billdesk.
com/hsbccard/. Visit www.hsbc.co.in for the terms and
conditions of the payment service through BillDesk.This facility
is for HSBC VISA Credit Cardholders only.
National Electronic Funds Transfer
Make a payment towards your account via National
Electronic Funds Transfer (NEFT), mentioning the complete
16-digit credit card number. The IFSC code for HSBC is
HSBC0400002.
For HSBC Accountholders Only
• Issue standing instructions to debit your savings/current
account
• PhoneBanking
• Internet Banking-Pay online by logging onto HSBC Personal
Internet Banking. Visit www.hsbc.co.in to refer the demo on
how to register for Internet Banking
Other Terms and Conditions
Transaction Details on your Credit Card
• The Cardholder is deemed to have received each statement
of account for the preceding month, either on actual receipt
of the statement of account or 10 days after the dispatch
of the statement of account by the Bank, whichever is
earlier (prescribed period). Upon receipt of each statement
of account and in any event no more than 30 (thirty)
days from the period mentioned above, the Cardholder
agrees to immediately notify the Bank in writing of any
errors, omissions, irregularities, including any fraudulent
or unauthorised transactions or any other objections the
Cardholder has to that statement of account. If the Cardholder
fails to notify the Bank within 30 (thirty) days, the statement
of account and all entries therein, will be conclusive evidence
of the correctness of the contents and binding upon the
Cardholder and/or any person claiming under or through
such Cardholder without the requirement for any further
proof and the Bank will be released from all liability for any
transaction (including all charges, damages and losses of any
kind whatsoever, taxes, levies, fines, fees or penalties suffered
and/or incurred) occurring up to the date of the most recent
statement of account except for transactions the Cardholder
gave notice of in accordance with this section.
Billing Disputes Resolution:
• For reporting billing discrepancies, Cardholders can either
call PhoneBanking or write to info@hsbc.co.in or write to
HSBC Credit Card Division, Dispute Desk, P.O. Box 5080,
Chennai - 600 028
• All grievances escalations should be marked to The Chief
Nodal Officer, The Hongkong and Shanghai Banking
Corporation Limited, Rajalakshmi, No.5 & 7, Cathedral Road,
Chennai - 600 086, India. Email: nodalofficerinm@hsbc.co.in.
You may also contact the Nodal Officer Team on
+91 44 - 3911 1217 between 09:30 AM to 06:00 PM, Monday
to Friday
• The Reserve Bank of India has appointed an Ombudsman
who can be approched for redressing customer grievances if
they have not already been redressed by HSBC.
• The customer can approach the Ombudsman if he does not
receive a response within 60 days or if he is not satisfied with
the response
Rewards Redemption:
If you have registered for secured Internet Banking, you
can redeem your Reward points online at www.hsbc.co.in.
Alternatively call PhoneBanking numbers mentioned in this
statement, select the desired language option, Dial Credit Card
No. # -PIN or if you don’t have a T-PIN speak to our Service
Advisors by dialing # 2 - 4 - 0 after selecting your
preferred language .Your redemption request will be accepted
after you have successfully verified yourself on the call by
answering a few Security Questions.
• Please note that basis Goods and Services Tax (GST) regulations and notified
GST rates, Central GST and State/Union Territory GST or Inter-State GST, as
applicable, would apply on our fees and charges with effect from 01 July 2017.
HSBC Maharashtra GST No is 27AAACT2786P1ZN. Address: 52/60 Mahatma
Gandhi Road Fort, Mumbai - 400 001. No Cenvat credit should be taken if the
taxable charges are refunded/reserverd by the Bank for any reason
Please visit www.hsbc.co.in for detailed terms and conditions related to your HSBC
Credit Card.
Important Terms and Conditions
To get the complete version, please visit www.hsbc.co.in

1. Fees and Charges

a) Annual membership fees
Annual membership fees are applicable on the primary and
add-on credit card(s). These fees may vary depending on the
offer under which the HSBC Credit Card has been availed of
by the Cardholder. These fees, including fees for any add-on
Cardholder(s), as applicable, are charged to the Cardholder’s
credit card account on issuance/renewal and the same
would be reflected in the monthly credit card statement of
the month in which it is charged. No refund of fees will be
available if the credit card is terminated. Current charges
are mentioned in the Tariff Sheet which is a part of this
document.
b) Cash advance fees
The Cardholder has access to cash, round the clock, at
HSBC/Visa ATMs in India and overseas. A transaction fee of
2.5% of the transaction amount (subject to a minimum of
`300) would be levied on all such transactions at the time
of posting of the cash advance and would be billed to the
Cardholder in the next monthly statement. The transaction
fee is subject to change at the sole discretion of HSBC. Cash
advance transactions are also subject to a finance charge at
the prevailing rate calculated on daily outstanding balances
from the date of withdrawal. The finance charge will be
debited to the credit card account on the last day of the billing
cycle.
c) Service charges levied for certain transactions
• Fees and charges, as may be applicable from time to time,
are payable by Cardholders for specific services provided to
the Cardholder or for defaults committed by the Cardholder
with reference to his/her card account
• Tariff structure is subject to change from time to time at the
sole discretion of HSBC. Such changes will be made with
prospective effect giving notice of at least one month
• Please be advised that applicable Indirect Taxes including
Goods and Services Tax (GST) would be recovered on all our
fees and charges and any other amount liable to tax under
prevailing Indirect Tax
• Late payment charge will be applicable if minimum payment
due is not paid by the payment due date
• Overlimit charges is applicable in the event of total
outstandings exceeding the credit limit assigned
• Finance Charge Illustration
E.g. You purchase a watch for `1,200 on 1 March and a
necklace for `800 on 10 March
The following interest will be charged on your purchases:
Descriptions Platinum
Credit
Cards
Outstanding due in 20 March statement `2,000
Payment made on the due date of 1 April `100
Balance carried forward (revolved) `1,900
Interest calculations: (3.3% p.m)
a) Interest on `1,200 for 41 days `53.38
(from 1 March to 10 April)
b) Interest on `800 for 32 days `27.77
(from 10 March to 10 April)
c) Interest on `1,900 for 10 days `20.61
(from 11 April to 20 April)
Total interest charged in the 20 April statement `101.77
GST @ 18.00% on interest `18.32
Outstanding due in the 20 April statement `2,020.09
• Making only the minimum payment every month would
result in the repayment stretching till the entire outstanding
is settled and consequent payment on your outstanding
balance during this extended period. E.g. If payment due is
`5,000 and you do not make any new transactions on your
credit card, the repayment will stretch up to 8.75 years (105
months) at the current tariff structure
d) Interest-free (grace) period
Cardholders can get up to 52 days free credit without any
finance charge levied to the credit card account. This is
applicable provided the credit card outstanding, as shown
on monthly credit card statement, is settled fully by the
payment due date. However, the free credit period will not be
applicable for Cash Advance transactions.
e) Finance charges
• Cardholders can avail of the ‘extended credit facility’ by
paying the Minimum Payment Due (MPD) indicated in the
monthly credit card statement. The MPD is calculated as 5%
of the total payment due of the statement plus greater of
Past Due amount or Overlimit amount (if any). Interest will be
charged on the extended credit as per terms and conditions
• If Cardholders avail of the extended credit facility by paying
an amount less than the statement closing balance, the
entire outstanding amount will attract a finance charge from
the respective date of transaction at the prevailing rate. All
new transactions will also attract a finance charge from the
respective date of transaction
• All cash advance transactions will attract a finance charge at
the prevailing rate from the date of withdrawal until the entire
amount along with the charges are cleared
• Finance charges are computed from date of transaction at
2.49% per month (29.88% per annum) for premier & 3.3%
per month (39.6% per annum) for all other non-premier cards
or at such modified rates as decided by the Bank from time to
time
f) Late payment fee
Late payment fee (Charged if the minimum amount due is
not credited in the card by the payment due date) is 50%
 of the Minimum Payment Due (MPD) subject to minimum
fees of `400 and maximum fees of `750 per month. Assume
you receive a statement for the period 16th October - 15th
November, with a payment due date of 7th December.
Payment towards Minimum Payment Due (MPD) is required
to be received in the card account by the payment due date
(7th December), to ensure that no late payment fees are
levied. Late payment fees will be levied as per the illustration
in the below table:
MPD Late payment Description
charges
100 400 50% of MPD i.e. `100 is `50. Since
the minimum fee is `400, the late
payment fee levied will be `400
250 400 50% of MPD i.e. `250 is `125.
Since the minimum fee is `400, the
late payment fee levied will be `400
500 400 50% of MPD i.e. `500 is `250.
Since the minimum fee is `400, the
late payment fee levied will be `400
1,000 500 50% of MPD i.e. `1,000 is `500,
the late payment fee levied will be
`500
1,500 750 50% of MPD i.e. `1,500 is `750,
the late payment fee levied will be
`750
2,000 750 50% of MPD i.e. `2,000 is `1,000.
Since maximum fee is `750, the
latepayment fee levied will be `750
2. Credit Limits
• The credit limit and cash withdrawal limit are communicated
to you in your monthly card statement. The available credit
limit is provided as part of the monthly statement. The Bank
reserves its right to reduce the credit limit. Usage of the card
shall be deemed as acceptance of the credit limits granted
from time to time
• Credit limit is the maximum amount, which can be
outstanding against the credit card account at any given time
• In case the total outstanding exceeds the credit limit, all
purchases/cash transactions initiated beyond this limit will be
declined till the credit card account is funded fully or partly
• The credit limit approved on the account is shared between
the primary cardholder and the add-on Cardholders
• The available credit limit on the credit card account is the
assigned credit limit less the ‘Total Amount Due’. The
Cardholder should refer to the Bank to ascertain the available
credit limit at any point in time
• The Cardholder may apply for a review of his assigned credit
limit at any time after six months of satisfactory credit card
operations
3. Billing and Payments
a) Effective 5 August 2013, payments made to the Cardholders
account will be settled in the following order:
1. Service charges*
2. Interest/finance charges
3. Late payment fee
4. Annual fee
 5. Overlimit fee
6. Instalment handling fee
7. Instalment processing fee
8. Return cheque charges
9. Insurance premium
10. Principal**
*Service charges include the following:
• Cash Advance Fee, GST, Card Replacement Fee, Statement
Reprint Fee, Balance Transfer Processing Fee, Standing
Instruction (SI) Failed Fee**Principal - includes purchase
amount, Balance Transfer principal amount and cash
withdrawn on the credit card
b) When the credit card account has an outstanding balance,
HSBC will send a monthly itemised statement of account at
the mailing address indicating the payments credited and the
transactions debited to the Cardholder’s account since the
last statement. Non-receipt of statement would not affect the
Cardholder’s obligations and liabilities.
c) Cardholders may choose to pay only the minimum payment
due, as printed on the statement, and such payment should
be sent before the payment due date, which is also printed
on the statement. If payment is made by cheque, the funds
must be realised in the card account by the due date. The
outstandings carried forward will attract a finance charge of
at 2.49% per month (29.88% per annum) for premier & 3.3%
per month (39.6% per annum) for all other non-premier credit
cards or as decided by the Bank from time to time.
d) Cardholders can choose from following modes of payment to
settle monthly dues.
• Cheque/draft payment: The cheque/draft should be made
payable to ‘HSBC A/c No. XXXX XXXX XXXX XXXX’ (mention
cardholders’ 16-digit credit card number)
Cheque/draft payment can be submitted at:
- Drop-boxes at HSBC Branches/ATMs in India (visit
www.hsbc.co.in for a complete list of branches and ATMs)
- Mail to The Hongkong and Shanghai Banking Corporation
Limited, Clearing Department, M. G. Road, Fort,
Mumbai - 400 001.
• Cash Payment: Cash payments can be made at any HSBC
Branch in India
• Standing Instruction: If the Cardholder is an accountholder
with HSBC, he/she can issue a Standing Instruction for
transferring funds from the cardholder’s HSBC account to
credit card account
• Internet Banking: Cardholder can pay bills online conveniently
by logging onto HSBC Personal Internet Banking*
*Option available for HSBC accountholders only.
• NACH: Cardholders can make payment directly by
authorising HSBC to debit a Cardholder’s account with any
bank. This facility is available only in Mumbai and New Delhi
• National Electronic Funds Transfer (NEFT): You can make
a payment towards your credit card account via NEFT,
mentioning the complete 16-digit credit card number. The
IFSC code for HSBC is HSBC0400002
• ATM/PhoneBanking: Cardholder can access their account
with HSBC through ATM/PhoneBanking facility for making
payments against credit card outstandings
e) Billing disputes resolution:
• The Cardholder is deemed to have received each statement
 of account for the preceding month, either on actual receipt
of the statement of account or 1  0 days after the dispatch
of the statement of account by the Bank, whichever is
earlier (prescribed period). Upon receipt of each statement
of account and in any event not more than 30 (thirty)
days from the period mentioned above, the Cardholder
agrees to immediately notify the Bank in writing of any
errors, omissions, irregularities, including any fraudulent
or unauthorised transactions or any other objections the
Cardholder has to that statement of account. If the cardholder
fails to notify the Ban within 30 (thirty) days, the statement of
account and all entries therein, will be conclusive evidence
of the correctness of the contents and binding upon the
Cardholder and/or any person claiming under or through
such Cardholder without the requirement for any further
proof and the Bank will be released from all liability for any
transaction (including all charges, damages and losses of any
kind whatsoever, taxes, levies, fines, fees or penalties suffered
and/or incurred) occurring up to the date of the most recent
statement of account except for transactions the Cardholder
gave notice of in accordance with this section
• For reporting billing discrepancies, Cardholders can either
call the customer service centre (numbers are provided on
the reverse of the monthly statement or at www.hsbc.co.in)
or write to HSBC Credit Card Division, Dispute Desk,
P. O. Box 5080, Chennai - 600 028
• If at any stage, you feel that our service levels are not
up to your expectations, you can e-mail your complaint to
info@hsbc.co.in OR you may write to Manager, Customer
Care Centre, The Hongkong and Shanghai Banking
Corporation Limited, Rajalakshmi, No. 5 and 7, Cathedral
Road, Chennai - 600 086
• OR you may contact our Customer Service Executive
by visiting any of our branches OR you may contact our
PhoneBanking Service Executives
• All grievance escalations should be marked to the Regional
Nodal Officers/Chief Nodal Officer, the contact details of
whom can be accessed on the Grievance Redressal page
updated on our website www.hsbc.co.in
4. Default
• In the event of default (if the minimum amount due is not
paid by the payment due date or breach of any clause of
the Cardholder agreement), the Cardholder will be sent
reminders from time to time for payment of any outstandings
on credit card account, by post, fax, telephone, e-mail,
SMS messaging and/or through third parties appointed for
collection purposes to remind, follow-up and collect dues.
Any third party so appointed, shall adhere to the Indian Banks
Association (IBA) code of conduct on debt collection
• Recovery of dues in case of death of Cardholder:
- The whole of the outstanding balance (including unbilled
transactions) will become immediately due and payable
to HSBC
- HSBC will become entitled to recover the total
outstandings from the estate of the Cardholder
• As per Reserve Bank of India guidelines, we provide credit
information relating to our credit Cardholders to Credit
Information Companies (CICs) on a monthly basis. The
information provided reflects the status as at the previous
month-end and includes information regarding whether the
credit card account is regular or delinquent. In the event
 a credit card account is delinquent as at the date of such
reporting and the account is subsequently regularised, the
status of the account will only be updated prospectively,
at the time of the next monthly reporting. As per Credit
Information Companies (CICs), all changes in customer status
are updated within a maximum of 30 days. To avoid any
adverse credit history with Credit Information Companies
(CICs), credit Cardholders should ensure that they make
timely payment of the amount due on the card account
5. Termination
• You may terminate this Agreement at any time by written
notice to HSBC accompanied by the return of the credit card
and any additional credit cards cut into several pieces and
full clearance of all the outstandings. Where this Agreement
relates to the use of an additional credit card, the usage of
the additional card may be discontinued by written notice to
HSBC by you. Please destroy the additional credit card by
cutting it into several pieces through the magnetic stripe
• HSBC may at its discretion recall the outstanding amount
on your credit card(s)/add-on card(s) without assigning any
reason thereof. In the event of HSBC recalling the entire
outstanding amount, HSBC shall give you reasonable notice
for paying the entire outstanding amount
• Notwithstanding anything to the contrary stated elsewhere
in these terms and conditions, HSBC may in its discretion,
cancel the limit granted on your credit card account or credit
card/add-on card(s) without assigning any reason therefor. In
the event HSBC cancels the limit granted on your credit card
account or credit card/add-on card(s) in terms of this clause,
HSBC shall intimate you on such cancellation
• The whole of the outstanding balance on the credit card
account, together with the amount of any outstanding credit
card transactions effected but not yet charged to the credit
card account, will become immediately due and payable in
full to HSBC on suspension/termination of the Agreement
for whatever reasons or on the insolvency or death of the
credit Cardholder. HSBC will become entitled to recover
the outstanding dues together with all expenses, legal fees,
finance charges and interest from the estate of the credit
Cardholder on his death, without prejudice to its rights to
continue to charge the finance charges and other charges at
prevailing rates till the dues are settled
• Any intimation given by HSBC hereunder will be deemed to
have been received by you within seven days of posting to
your address last notified in writing to HSBC
• Closure of the credit card may entail withdrawal of all facilities
provided through use of the credit card and/or the credit card
number
6. Loss/Theft/Misuse of the Card
a) If the credit card is lost/stolen, the Cardholder should report it
to HSBC immediately in writing or by calling PhoneBanking
Officers.
The Bank, is merely acting as a facilitator in taking up
the dispute through MasterCard®/Visa to the concerning
merchant. The Bank is thus not liable for the outcome of the
investigation.
b) The Cardholder will not be held liable for any transaction
made on the credit card after reporting the loss/theft/misuse
to HSBC.
c) Although loss or theft may be reported as mentioned in (a)
above, the Cardholder must confirm to HSBC in writing. A
copy of the acknowledged FIR must accompany the written
confirmation.
d) Should the Cardholder subsequently recover the card, the
recovered credit card must not be used. Please destroy the
card by cutting it into several pieces through the magnetic
stripe
7. Disclosures
• The Cardholder acknowledges the right of HSBC to provide
details of his/her account including those of any add-on
Cardholder(s), to third party agencies for the purpose of
availing of support services of any nature by the Bank,
without any specific consent or authorisation from him/her or
any add-on Cardholders
• The Cardholder further acknowledges that HSBC is
authorised to share information relating to Cardholder/
add-on Cardholder(s), including information relating to
any default committed by the cardholder in discharge of
his/her obligation, as HSBC may deem appropriate and
necessary, with any existing or future credit bureaus/credit
reference agencies as determined by HSBC from time to
time. Accordingly the Cardholder gives consent and confirms
having obtained consent from add-on Cardholder(s), to
disclose information to such credit bureaus/credit reference
agencies. Such entities may further make available processed
information or data or products thereof to banks/financial
institutions and other credit grantors
• HSBC may also provide information relating to credit history/
repayment record of the Cardholder to a credit information
company (specifically authorised by RBI), in terms of the
Credit Information Companies (Regulation) Act, 2005
HSBC PhoneBanking Numbers
HSBC Premier
HSBC Premier 1800 103 4722 or
PhoneBanking Numbers in 1800 266 3456
India
For calls to India from 040 - 67173406\080 - 49089636
overseas
HSBC Advance
HSBC Advance 1800 102 2208 or
PhoneBanking Numbers in 1800 267 3456
India
For calls to India from 040 - 67173404\080 - 49089634
overseas
Personal Banking
HSBC Advance 1860 266 2667 or
PhoneBanking Numbers in 1860 500 2255
India
For calls to India from 040 - 67173401\080 - 49089631
overseas
Credit Cards
HSBC PhoneBanking 1860 108 7788 or
Numbers in India 1860 500 2277
For calls to India from +91 - 22 - 6680 0001
overseas
HSBC Corporate Cards
HSBC PhoneBanking 1800 419 2266 or
Numbers in India 1800 102 6922
For calls to India from +91-080-49089633 or
overseas +91-040-67173403
 DO NOT CALL SERVICES
From time to time, HSBC communicates various features/
products/promotional offers which offer significant benefits
to its cardholders and may use the services of third party
agencies to do so. If you do not wish to be informed about
such benefits through telephone calls/SMS, you can subscribe
for the ‘Do Not Call’ service. Please fill up the form given below
and mail it to Direct Response Cell, HSBC, P. O. Box 631,
Mumbai GPO, Mumbai - 400 001. Your request will be imple-
mented within 30 days from the date of receipt.

Name
First Middle Last

City

Please enter at least one of the following contact numbers:

Tel. No.
PCC_CS-MITC 03/18

(STD Code)
Mobile No.

Issued by The Hongkong and Shanghai Banking Corporation Limited,

India. Incorporated in Hong Kong SAR with limited liability.