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85 views5 pagesUji Linearitas: ANOVA Table
This document contains the results of several ANOVA tests examining the linear relationships between customer satisfaction and various website attributes. It finds that for ease of use, design, informativeness, security, and communication:
1) There is a significant linear relationship between customer satisfaction and the attribute.
2) The linear model fits the data well, explaining 30-42% of the variance in customer satisfaction.
3) Deviations from linearity are not statistically significant.
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0% found this document useful (0 votes)
85 views5 pagesUji Linearitas: ANOVA Table
This document contains the results of several ANOVA tests examining the linear relationships between customer satisfaction and various website attributes. It finds that for ease of use, design, informativeness, security, and communication:
1) There is a significant linear relationship between customer satisfaction and the attribute.
2) The linear model fits the data well, explaining 30-42% of the variance in customer satisfaction.
3) Deviations from linearity are not statistically significant.
Uploaded by
widiandikaCopyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
Download as docx, pdf, or txt
Download as docx, pdf, or txt
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UJI LINEARITAS
ANOVA Table
Sum of Squares df Mean Square F Sig.
KEPUASAN * KEMUDAHAN Between Groups (Combined) 334,858 16 20,929 7,235 ,000
Linearity 286,912 1 286,912 99,184 ,000
Deviation from Linearity 47,946 15 3,196 1,105 ,356
Within Groups 457,051 158 2,893
Total 791,909 174
Measures of Association
R R Squared Eta Eta Squared
KEPUASAN * KEMUDAHAN ,602 ,362 ,650 ,423
KEPUASAN * DESAIN_SITUS
ANOVA Table
Sum of Squares df Mean Square F Sig.
KEPUASAN * DESAIN_SITUS Between Groups (Combined) 293,120 15 19,541 6,229 ,000
Linearity 243,289 1 243,289 77,554 ,000
Deviation from Linearity 49,831 14 3,559 1,135 ,332
Within Groups 498,788 159 3,137
Total 791,909 174
Measures of Association
R R Squared Eta Eta Squared
KEPUASAN * DESAIN_SITUS ,554 ,307 ,608 ,370
KEPUASAN * KEINFORMATIFAN
ANOVA Table
Sum of Squares df Mean Square F Sig.
KEPUASAN * Between Groups (Combined) 266,635 13 20,510 6,287 ,000
KEINFORMATIFAN Linearity 221,381 1 221,381 67,855 ,000
Deviation from Linearity 45,254 12 3,771 1,156 ,319
Within Groups 525,274 161 3,263
Total 791,909 174
Measures of Association
R R Squared Eta Eta Squared
KEPUASAN *
,529 ,280 ,580 ,337
KEINFORMATIFAN
KEPUASAN * KEAMANAN
ANOVA Table
Sum of Squares df Mean Square F Sig.
KEPUASAN * KEAMANAN Between Groups (Combined) 223,780 14 15,984 4,502 ,000
Linearity 175,292 1 175,292 49,367 ,000
Deviation from Linearity 48,488 13 3,730 1,050 ,406
Within Groups 568,129 160 3,551
Total 791,909 174
Measures of Association
R R Squared Eta Eta Squared
KEPUASAN * KEAMANAN ,470 ,221 ,532 ,283
KEPUASAN * KOMUNIKASI
ANOVA Table
Sum of Squares df Mean Square F Sig.
KEPUASAN * KOMUNIKASI Between Groups (Combined) 231,775 12 19,315 5,586 ,000
Linearity 183,876 1 183,876 53,180 ,000
Deviation from Linearity 47,899 11 4,354 1,259 ,253
Within Groups 560,134 162 3,458
Total 791,909 174
Measures of Association
