Department of Education

Region IX
Rebokon Agricultural and Vocational High School
Rebokon, Dumalinao, Zamboanga Del Sur
Computer System Servicing
Preliminary Examination
2017-2018

Name: Arjune Ladesma Pantallano Grade/Section: 11-TVL/ICT Date: August 11, 2017

Directions: Underline the letter of your answer.

Note: Failure in following the direction will result in a point deduction.

1. What does the acronym CSS stands for?

a. Computer System Service c. Computing System Servicing
b. Computing Service System d. Computing Servicing System

2. What does the acronym PECs stands for?

a. Personalized Entrepreneurial Competency c. Personal Entrepreneurial Competition
b. Personal Entrepreneurial Competencies d. Personalized Entrepreneurial Competency

3. It is a set of step-by-step instructions compiled by an organization to help workers carryout

routine operations.
a. Work Order and Standard Operating Procedures c. Personal Protective Equipment
b. Operational Health and Safety Guidelines d. Computer System Servicing

4. Which of the following is not a tool for cleaning the inside of a computer system?
a. Blower b. Clean Cloth c. Brush d. Compressed Air

5. It is an electronic device that stores and manipulates information.

a. Abacus b. Calculator c. Computer c. ENIAC

6. Refers to the operating system and all utility programs that manage computer resources.
a. System Software b. Application Software c. Operating System d. Application System

7. Why we should follow the correct “Standard Operating Procedures (SOP)”?

a. So that we can finish our tasks early. c. So that there is no hassle in the work place.
b. To have more time relaxing. d. To avoid confusions and to have a proper and
organized services and transactions.

8. A _______________ is a set of computers connected together for the purpose of sharing resources.
a. Networking b. Computer Network c. Sharing d. Network Sharing

9. As an entrepreneur, we must take time to listen to the advices, suggestions, and recommendations of
our fellow entrepreneurs. What PECs is this?
a. Risk Taker b. Committed c. Willing to Listen d. Profit-Oriented

10. Which of the following is an Operational Health and Safety Guidelines for Hardware Servicing?
a. Always take a bath before going to workplace.
b. Always wear clean and fresh clothes when going to the work place.
c. Be careful with the tools that may cause short circuit.
d. Avoid getting too tired so that you can concentrate on your tasks.

11. These are the audio component of the computer. It was used to produce sound from the computer.
a. Speakers b. Headsets c. Headphones d. Boom box

12. The software that supports a computer's basic functions, such as scheduling tasks, executing
applications, and controlling peripherals.
a. System Software
b. Application Software
c. Application System
d. Operating Systems

13. This is where everything comes together to work and it contains the motherboard which is the main
circuitry for the system.
a. Hard Disk Drive
b. CPU
c. System Unit
d. Computer System
14. These are any program, or group of programs, that is designed for the end-user.
a. Application Software
b. System Software
c. Operating System
d. Software Application

15. What is the reason why we should not work alone?

a. So that there's someone who can take care of you in case of emergency.
b. So that you will never be bored while working.
c. So that you have someone to talk to while working.
d. So that there’s someone who can take care of you while working.

16. What is the purpose of OHS and Safety Guidelines for Hardware Servicing?
a. Aims to protect the health, safety and welfare of all people at the workplace.
b. Aims to have a healthier, safer and better working area.
c. Aims to protect the workplace from any possible danger.
d. Aims to protect the owner from any possible danger.

17. As an entrepreneur, we must build a good reputation, possess the courage to do the right thing, do
what you say, walk your talk, be loyal, and be fair in dealing with the subordinates and costumers. What
PECs is this?
a. Risk taker b. Committed c. Reliable and has integrity d. Persistence

18. As an entrepreneur, you must be firm, strong-willed, and stick or follow your own belief. What PECs is
this?
a. Risk taker b. Persistence c. Committed d. Copes with Failure
19. This means setting up a program or computer system for a particular application.
a. Configuration b. Installation c. Settings d. Diagnosis

20. Consists of hardware components that have been carefully chosen so that they work well together and
software components or programs that run in the computer.
a. Computer Network b. Computer Maintenance
b. Computer Hardware d. Computer System

21. It is the act of updating an application programs in order to meet changing information requirements.
a. Software Update c. Software Installation
b. Software Maintenance d. Software Configuration

22. As an entrepreneur, you should know that in your business, personal needs, attachment to your friends,
families and relatives are set aside. What PECs is this?
a. Risk taker b. Committed c. Profit Oriented d. Persistence

23. Which of the following is not an Operational Health and Safety Guidelines for Hardware Servicing?
a. Always power off the computer and unplug the computer before working on it.
b. Use clean and slightly wet cloth to clean the computer.
c. Be careful with tools that may cause short circuit.
d. Always ground or discharge yourself before touching any part of the computer.

24. It is type of monitor that uses a vacuum tube to display images on the screen.
a. Light-Emitting Diode c. Liquid Crystal Display
b. Organic Light Emitting Diode d. Cathode Ray Tube

25. Which of the following is not an example of an Application Software?

a. Counter Strike b. Dota 2 c. Microsoft Word 2013 d. Windows 7

26. This device is used for entering data into the computer?
a. Keyboard b. Mouse c. Touch Screen d. Keypad

27. What are the three types of monitor?

a. Cathode Ray Tube b. Cathode Ray Tube
Liquefied Crystalline Display Liquid Crystal Display
Light Emitting Diode Light Emitting Diode
c. Cathode Ray Tank d. Cathode Ray Tank
Liquid Crystal Display Liquidized Crystal Displayer
Light Imitating Diode Lighter Imitating Diode

28. Should we take away any liquids near out working areas?
a. Yes, so that there is enough space for fixing the computer.
b. No, because it would be very hassle to go far whenever you get thirsty.
c. Yes, so that we can avoid getting electrocuted to accidentally damaging computer parts.
 d. No, So that you can easily reach your water when you get thirsty while working.

29. What does the acronym PECs stands for?

a. Personal Entrepreneur Competency c. Personalized Entrepreneurial Competition
b. Personal Entrepreneurial Competencies d. Personal Entrepreneurial Competent

30. Which of the following is a “Common Competency” of a CSS Technician?

a. Perform computer operation c. Assemble computer parts
b. Disassemble computer parts d. Fix computer malfunctions

31. This means placing or fixing something in position ready for use.
a. Settings b. Configuration c. Downloading d. Install

32. It is the act of testing and cleaning of equipment.

a. Software Maintenance c. Software Installation
b. Hardware Maintenance d. Hardware Configuration

33. This means to recognize (something, such as a malfunctions and faults) by signs and symptoms.
a. Diagnose b. Configuration c. Installation d. Medication

34. Misfortunes can happen in a business, but consider these as challenges and work them out and
set good alternatives. What PECs is this?
a. Persistence b. Committed c. Goal-Oriented d. Risk Taker

35. Why we should have a contingency measures or plans in the workplace?

a. So that we can easily run during emergencies.
b. So that we would know what to do during accidents or emergencies.
c. So that we can be safe during emergencies.
d. So that we can save other’s lives during emergencies.

36. This term was first given to the humans who perform numerical calculations.
a. Human Computer b. Human Calculator c. Modern Calculator d. Modern Computer

37. It is the visual component of the computer and it displays information to the user.
a. Screen b. Vacuum Tube c. Diodes d. Monitor

38. Why we should always power off the computer and unplug the computer before working on it?
a. So that we can save electricity usage while working.
b. So that electricity will not be wasted.
c. So that we can avoid accidental electrocution.
d. So that we will not be bothered by the hanging wires of the computer while working.

39. “Learn from your mistakes”. As an entrepreneur, you must learn how to deal with the frustrations and
failures instead, turn these into productive learning experiences. What PECs is this?
a. Copes with Failure b. Persistence c. Risk taker d. Committed

40. Which of the following is a “Core Competency” of a CSS technician?

a. Install software applications such as games
b. Configure computer systems and networks
c. Assemble computer hardware and components.
d. Use desktop productivity tools

BONUS ROUND: (20 Points)

Use your Name or Surname in a song.

“Look up for inspiration, look down for concentration, do not look left and right for information.”

-------------------------- GOODLUCK --------------------------

Sir P.