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System Events - Deep Security

The document describes different system events that can occur in Deep Security and provides their ID number, severity, description and possible solutions. It includes events related to software updates, alerts, agent integrity, manager issues and more.

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repotec
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© © All Rights Reserved
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0% found this document useful (0 votes)
1K views57 pages

System Events - Deep Security

The document describes different system events that can occur in Deep Security and provides their ID number, severity, description and possible solutions. It includes events related to software updates, alerts, agent integrity, manager issues and more.

Uploaded by

repotec
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
Download as pdf or txt
Download as pdf or txt
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User Guide > Configure events and alerts > Lists of events and alerts > System events

System events
To view system events, go to Events & Reports > Events.

To configure system events, go to the Administration > System Settings > System Events tab.
On this tab you can set whether to record individual events and whether to forward them to a SIEM
server. If you select Record, then the event is saved to the database. If you deselect Record, then
the event won't appear under the Events & Reports tab (or anywhere in Deep Security Manager)
and it won't be forwarded either.

Depending on whether it's a system configuration change or security incident, each log will appear
in either the System Events sub-menu, or the sub-menu corresponding to the event's protection
module, such as Anti-Malware Events.

These events sometimes also appear in the Status column on Computers.

ID Severity Event Description or Solution

0 Error Unknown Error

100 Info Deep Security


Manager Started

101 Info License Changed

102 Info Trend Micro Deep


Security Customer
Account Changed

103 Warning Check For


Updates Failed

104 Warning Automatic


Software
Download Failed

105 Warning Scheduled Rule


Update Download
and Apply Failed

106 Info Scheduled Rule


Update
Downloaded and
Applied
pp
ID Severity Event Description or Solution
107 Info Rule Update
Downloaded and
Applied

108 Info Script Executed

109 Error Script Execution


Failed

110 Info System Events


Exported

111 Info Firewall Events


Exported

112 Info Intrusion


Prevention Events
Exported

113 Warning Scheduled Rule


Update Download
Failed

114 Info Scheduled Rule


Update
Downloaded

115 Info Rule Update


Downloaded

116 Info Rule Update


Applied

117 Info Deep Security


Manager
Shutdown

118 Warning Deep Security


Manager Offline

119 Info Deep Security


Manager Back
Online

120 Error Heartbeat Server The server within Deep Security Manager that listens
Failed for incoming agent heartbeats did not start. Check that
the manager's incoming heartbeat port number is not
in use by another application on the server. Once the
port is free, the manager's heartbeat server should
bind to it, and this error should be fixed.

120 Error Scheduler Failed

122 Error Manager Message An internal thread has failed. There is no resolution for
Thread Failed this error. If it persists, please contact customer
support.
ID Severity Event Description or Solution
123 Info Deep Security
Manager Forced
Shutdown

124 Info Rule Update


Deleted

130 Info Credentials


Generated

131 Warning Credential


Generation Failed

140 Info Discover


Computers

141 Warning Discover


Computers Failed

142 Info Discover


Computers
Requested

143 Info Discover


Computers
Canceled

150 Info System Settings


Saved

151 Info Software Added

152 Info Software Deleted

153 Info Software Updated

154 Info Software Exported

155 Info Software


Platforms
Changed

156 Error Agent Installer '<agent>.zip' has been deleted because the digital
Digital Signature signature verification failed. The failure indicates that
Verification Failed
the file may have been tampered with. Details:

<detailed_message>

Please contact Trend Micro support for more help.

See Check digital signatures on software packages


for details.
160 Info Authentication
ID Severity Event
Failed Description or Solution

161 Info Rule Update


Exported

162 Info Log Inspection


Events Exported

163 Info Anti-Malware


Event Exported

164 Info Security Update


Successful

165 Error Security Update


Failed

166 Info Check for New


Software Success

167 Error Check for New


Software Failed

168 Info Manual Security


Update Successful

169 Error Manual Security


Update Failed

170 Error Manager Available The manager does not have enough free disk space to
Disk Space Too function and will shut down. Either expand the disk
Low space or delete unused files to free some disk space,
then Restart the Deep Security Manager.

171 Info Anti-Malware


Spyware Item
Exported

172 Info Web Reputation


Events Exported

173 Info Anti-Malware


Identified Files List
Exported

174 Info Anti-Malware  


Unauthorized
Change Targeted
Item Exported

175 Info Creating Heap  


Dump

176 Info Heap Dump  


Created
ID Severity Event Description or Solution
177 Error Failed to create  
Heap Dump

180 Info Alert Type


Updated

190 Info Alert Started

191 Info Alert Changed

192 Info Alert Ended

197 Info Alert Emails Sent

198 Warning Alert Emails An alert email could not be sent. Verify that your SMTP
Failed settings are correct.

199 Error Alert Processing The current alert status could be inaccurate because
Failed an alert was not completely processed. If the problem
persists, contact your support provider.

247 Warning Agent Integrity  


Check Failed

248 Info Software Update:


Disable Relay
Requested

249 Info Software Update:


Enable Relay
Requested

250 Info Computer Created

251 Info Computer Deleted

252 Info Computer


Updated

253 Info Policy Assigned to


Computer

254 Info Computer Moved

255 Info Activation


Requested

256 Info Send Policy


Requested

257 Info Locked

258 Info Unlocked

259 Info Deactivation


259 Info Deactivation
ID Severity Requested
Event Description or Solution

260 Info Scan for Open


Ports

261 Warning Scan for Open


Ports Failed

262 Info Scan for Open


Ports Requested

263 Info Scan for Open


Ports Canceled

264 Info Agent Software


Upgrade
Requested

265 Info Agent Software


Upgrade
Cancelled

266 Info Warnings/Errors


Cleared

267 Info Check Status


Requested

268 Info Get Events


Requested

269 Info Computer Added


to Cloud
Connector

270 Error Computer


Creation Failed

271 Info Agent Software


Upgrade Timed
Out

272 Info Appliance


Software Upgrade
Timed Out

273 Info Security Update:


Security Update
Check and
Download
Requested

274 Info Security Update:


Security Update
Rollback
R t d
Requested
ID Severity Event Description or Solution
275 Warning Duplicate
Computer

276 Info Update: Summary


Information

277 Info Upgrade on The agent was eligible for an automatic upgrade, but
Activation Skipped the upgrade did not occur. For more information, see
Automatically upgrade agents on activation.

278 Info Software Update:  


Reboot to
Complete Agent
Software Upgrade

280 Info Computers


Exported

281 Info Computers


Imported

286 Info Computer Log


Exported

287 Info Relay Group


Assigned to
Computer

290 Info Group Added

291 Info Group Removed

292 Info Group Updated

293 Info Interface Renamed

294 Info Computer Bridge


Renamed

295 Info Interface Deleted

296 Info Interface IP


Deleted

297 Info Recommendation


Scan Requested

298 Info Recommendations


Cleared

299 Info Asset Value


Assigned to
Computer

300 Info Recommendation


Scan Completed
Scan Completed
ID Severity Event Description or Solution
301 Info Agent Software
Deployment
Requested

302 Info Agent Software


Removal
Requested

303 Info Computer


Renamed

304 Info Computer Moved The virtual machine (VM) was placed in its root data
To Datacenter center folder because Deep Security Manager couldn't
determine the VM's parent folder due to a permission
issue. To have the VM appear in the correct folder in
Deep Security Manager, check the permissions of the
VM on the vCenter server.

305 Info Scan for Integrity


Requested

306 Info Rebuild Baseline


Requested

307 Info Cancel Update


Requested

308 Info Integrity Monitoring


Rule Compile
Issue

309 Info Integrity Monitoring


Rule Compile
Issue Resolved

310 Info Directory Added

311 Info Directory


Removed

312 Info Directory Updated

320 Info Directory


Synchronization

321 Info Directory


Synchronization
Finished

322 Error Directory


Synchronization
Failed

323 Info Directory


y
ID Severity
Synchronization
Event Description or Solution
Requested

324 Info Directory


Synchronization
Cancelled

325 Info User Synchronization of the user accounts with Microsoft


Synchronization Active Directory has been started.

326 Info User Synchronization of the user accounts with Microsoft


Synchronization Active Directory has completed.
Finished

327 Error User


Synchronization
Failed

328 Info User


Synchronization
Requested

329 Info User


Synchronization
Cancelled

330 Info SSL Configuration


Created

331 Info SSL Configuration


Deleted

332 Info SSL Configuration


Updated

333 Info Host Merge  


Finished

334 Error Host Merge Failed  

338 Warning Directory Reached the limit of total group members for Active
Synchronization Directory synchronization. Skipping any remaining
Limit Exceeded members. Consider adjusting the limit in the system
setting.

350 Info Policy Created

351 Info Policy Deleted

352 Info Policy Updated

353 Info Policies Exported

354 Info Policies Imported

355 Info Scan for


Recommendations
Recommendations
ID Severity Canceled
Event Description or Solution

356 Error Secure Boot This error can occur if the public key required to check
Public Key Not the signature on the Trend Micro kernel module is not
Enrolled
successfully enrolled on the agent computer.

For details, see Linux Secure Boot support for agents.

357 Error Secure Boot 'On' Deep Security Agent does not support this OS with
Not Supported Secure Boot enabled.

For details, see Linux Secure Boot support for agents.

360 Info VMware vCenter


Added

361 Info VMware vCenter


Removed

362 Info VMware vCenter


Updated

363 Info VMware vCenter


Synchronization

364 Info VMware vCenter


Synchronization
Finished

365 Error VMware vCenter


Synchronization
Failed

366 Info VMware vCenter


Synchronization
Requested

367 Info VMware vCenter


Synchronization
Cancelled

368 Warning Interfaces Out of Interfaces reported by the Deep Security Virtual
Sync Appliance are different than the interfaces reported by
the vCenter. This can typically be resolved by
rebooting the VM.

369 Info Interfaces in Sync


369 Info Interfaces in Sync
ID Severity Event Description or Solution
370 Info Filter Driver
Installed

371 Info Filter Driver The VMware ESXi server has been restored to the
Removed state it was in before the filter driver software was
installed.

372 Info Filter Driver


Upgraded

373 Info Virtual Appliance


Deployed

374 Info Virtual Appliance


Upgraded

375 Warning Virtual Appliance


Upgrade Failed

376 Warning Virtual Machine


Moved to
Unprotected ESXi

377 Info Virtual Machine


Moved to
Protected ESXi

378 Warning Virtual Machine A VM was moved to an ESXi where there is no Deep
unprotected after Security Virtual Appliance.
move to another
ESXi

379 Info Virtual Machine


unprotected after
move to another
ESXi Resolved

380 Error Filter Driver Offline The filter driver on an ESXi server is offline. Use the
VMware vCenter console to troubleshoot problems
with the hypervisor and the ESXi.

381 Info Filter Driver Back


Online

382 Info Filter Driver


Upgrade
Requested

383 Info Appliance


Upgrade
Requested

384 Warning Prepare ESXi


F il d
Failed
ID Severity Event Description or Solution
385 Warning Filter Driver
Upgrade Failed

386 Warning Removal of Filter


Driver from ESXi
Failed

387 Error Connection to


Filter Driver
Failure

388 Info Connection to


Filter Driver
Success

389 Error Multiple Activated


Appliances
Detected

390 Info Multiple Activated


Appliances
Detected
Resolved

391 Error Network Settings


Out of Sync With
vCenter Global
Settings

392 Info Network Settings


in Sync With
vCenter Global
Settings

393 Error Anti-Malware The anti-malware protection module is not functioning.


Engine Offline This is probably because the VMware environment
does not meet the requirements. See System
requirements.

394 Info Anti-Malware


Engine Back
Online

395 Error Virtual Appliance


is Incompatible
With Filter Driver

396 Info Virtual Appliance


is Incompatible
With Filter Driver
Resolved

397 Warning VMware NSX


Callback
ID Severity
Authentication
Event Description or Solution
Failed

398 Error VMware Tools Not


Installed

399 Info VMware Tools Not


Installed Resolved

410 Info Firewall Rule


Created

411 Info Firewall Rule


Deleted

412 Info Firewall Rule


Updated

413 Info Firewall Rule


Exported

414 Info Firewall Rule


Imported

420 Info Firewall Stateful


Configuration
Created

421 Info Firewall Stateful


Configuration
Deleted

422 Info Firewall Stateful


Configuration
Updated

423 Info Firewall Stateful


Configuration
Exported

424 Info Firewall Stateful


Configuration
Imported

460 Info Application Type An administrator configured a new IPS network


Created application definition.

461 Info Application Type An administrator removed an IPS network application


Deleted definition.

462 Info Application Type An administrator changed an existing IPS network


Updated application definition.

463 Info Application Type An administrator downloaded an IPS network


Exported application definition.
464
ID Info
Severity Application Type
Event An administrator
Description uploaded
or Solution an IPS network application
Imported definition.

470 Info Intrusion


Prevention Rule
Created

471 Info Intrusion


Prevention Rule
Deleted

472 Info Intrusion


Prevention Rule
Updated

473 Info Intrusion


Prevention Rule
Exported

474 Info Intrusion


Prevention Rule
Imported

480 Info Integrity Monitoring


Rule Created

481 Info Integrity Monitoring


Rule Deleted

482 Info Integrity Monitoring


Rule Updated

483 Info Integrity Monitoring


Rule Exported

484 Info Integrity Monitoring


Rule Imported

490 Info Log Inspection


Rule Created

491 Info Log Inspection


Rule Deleted

492 Info Log Inspection


Rule Updated

493 Info Log Inspection


Rule Exported

494 Info Log Inspection


Rule Imported

495 Info Log Inspection


Decoder Created

496 Info Log Inspection


496 Info Log Inspection
ID Severity Decoder Deleted
Event Description or Solution

497 Info Log Inspection


Decoder Updated

498 Info Log Inspection


Decoder Exported

499 Info Log Inspection


Decoder Imported

505 Info Context Created

506 Info Context Deleted

507 Info Context Updated

508 Info Context Exported

509 Info Context Imported

510 Info IP List Created

511 Info IP List Deleted

512 Info IP List Updated

513 Info IP List Exported

514 Info IP List Imported

520 Info Port List Created

521 Info Port List Deleted

522 Info Port List Updated

523 Info Port List Exported

524 Info Port List Imported

525 Info Scan Cache


Configuration
Created

526 Info Scan Cache


Configuration
Exported

527 Info Scan Cache  


Configuration
Updated
530 Info MAC List Created
ID Severity Event Description or Solution

531 Info MAC List Deleted

532 Info MAC List Updated

533 Info MAC List


Exported

534 Info MAC List Imported

540 Info Proxy Created

541 Info Proxy Deleted

542 Info Proxy Updated

543 Info Proxy Exported

544 Info Proxy Imported

550 Info Schedule Created

551 Info Schedule Deleted

552 Info Schedule Updated

553 Info Schedule


Exported

554 Info Schedule Imported

560 Info Scheduled Task


Created

561 Info Scheduled Task


Deleted

562 Info Scheduled Task


Updated

563 Info Scheduled Task


Manually Executed

564 Info Scheduled Task


Started

565 Info Backup Finished

566 Error Backup Failed

567 Info Sending


Outstanding Alert
Summary
ID
568 Severity
Warning Event
FailedTo Send Description or Solution
Outstanding Alert
Summary

569 Warning Email Failed An e-mail notification could not be sent. Verify that your
SMTP settings are correct.

570 Info Sending Report

571 Warning Failed To Send


Report

572 Error Invalid Report Jar

573 Info Asset Value


Created

574 Info Asset Value


Deleted

575 Info Asset Value


Updated

576 Error Report Uninstall


Failed

577 Error Report Uninstalled

578 Warning Integrity Monitoring  


Rules Require
Configuration

580 Warning Application Type


Port List
Misconfiguration

581 Warning Application Type


Port List
Misconfiguration
Resolved

582 Warning Intrusion


Prevention Rules
Require
Configuration

583 Info Intrusion


Prevention Rules
Require
Configuration
Resolved

584 Warning Application Types IPS rules require network application definitions, and
Require cannot correctly scan traffic until you define them.
Configuration

585 Info Integrity Monitoring


g y g
ID Severity
Rules
Event
Require Description or Solution
Configuration
Resolved

586 Warning Log Inspection


Rules Require
Configuration

587 Info Log Inspection


Rules Require
Configuration
Resolved

588 Warning Log Inspection


Rules Require Log
Files

589 Info Log Inspection


Rules Require Log
Files Resolved

590 Warning Scheduled Task


Unknown Type

591 Info Relay Group


Created

592 Info Relay Group


Updated

593 Info Relay Group


Deleted

594 Info Event-Based Task


Created

595 Info Event-Based Task


Deleted

596 Info Event-Based Task


Updated

597 Info Event-Based Task


Triggered

600 Info User Signed In

601 Info User Signed Out

602 Info User Timed Out

603 Info User Locked Out

604 Info User Unlocked

605 Info User Session  


Terminated
ID Severity Event Description or Solution
608 Error User Session Deep Security Manager could not confirm that a
Validation Failed session was initiated after successful authentication.
The user will be redirected to the login page, and
asked to re-authenticate. This could be normal if the
authenticated session list was cleared.

609 Error User Made Invalid Deep Security Manager received invalid request to
Request access audit data (events). Access was denied.

610 Info User Session


Validated

611 Info User Viewed


Firewall Event

613 Info User Viewed


Intrusion
Prevention Event

615 Info User Viewed


System Event

616 Info User Viewed


Integrity Monitoring
Event

617 Info User Viewed Log


Inspection Event

618 Info User Viewed


Identified File
Detail

619 Info User Viewed Anti-


Malware Event

620 Info User Viewed Web


Reputation Event

621 Info User Signed In As


Tenant

622 Info Access from


Primary Tenant
Enabled

623 Info Access from


Primary Tenant
Disabled

624 Info Access from


Primary Tenant
Allowed

625 Info Access from


Primary Tenant
y
ID Severity
Revoked
Event Description or Solution

626 Info Access from


Primary Tenant
Expired

630 Info Syslog  


Configuration
Created

631 Info Syslog  


Configuration
Deleted

632 Info Syslog  


Configuration
Updated

633 Info Syslog  


Configuration
Exported

634 Info Syslog  


Configuration
Imported

650 Info User Created

651 Info User Deleted

652 Info User Updated

653 Info User Password


Set

656 Info API Key Created  

657 Info API Key Deleted  

658 Info API Key Updated  

660 Info Role Created

661 Info Role Deleted

662 Info Role Updated

663 Info Roles Imported

664 Info Roles Exported

670 Info Contact Created

671 Info Contact Deleted


672
ID Info
Severity Contact Updated
Event Description or Solution

673 Info API Key Locked  


Out

674 Info API Key Unlocked  

675 Error API Key Session  


Validation Failed

676 Error API Key Made  


Invalid Request

678 Info API Key Expired  

680 Info Created master For details, see the masterkey parameter.
encryption key

681 Info Exported master For details, see the masterkey parameter.
encryption key

682 Info Imported master For details, see the masterkey parameter.
encryption key

690 Info Microservice API  


Key Created

691 Info Microservice API  


Key Deleted

692 Info Microservice API  


Key Updated

693 Info Microservice API  


Key Locked Out

694 Info Microservice API  


Key Unlocked

695 Error Microservice API  


Key Session
Validation Failed

696 Info Microservice API  


Key Expired

700 Info Agent Software


Installed

701 Error Agent Software


Installation Failed

702 Info Credentials


Generated

703 Error Credential


Generation Failed
Generation Failed
ID Severity Event Description or Solution
704 Info Activated

705 Error Activation Failed This can occur if agent self-protection is enabled. On
the Deep Security Manager, go to Computer editor >

Settings > General. In Agent Self Protection, and


then either deselect Prevent local end-users from
uninstalling, stopping, or otherwise modifying the
Agent or enter a password for local override.

706 Info Software Update:


Agent Software
Upgraded

707 Warning Software Update: Refer to the event details for more information about
Agent Software why the upgrade was not successful.
Upgrade Failed

708 Info Deactivated

709 Error Deactivation


Failed

710 Info Events Retrieved

711 Info Agent Software


Deployed

712 Error Agent Software This can occur if agent self-protection is enabled. On
Deployment Failed the Deep Security Manager, go to Computer editor >

Settings > General. In Agent Self Protection, and


then either deselect Prevent local end-users from
uninstalling, stopping, or otherwise modifying the
Agent or enter a password for local override.

713 Info Agent Software


Removed

714 Error Agent Software This can occur if agent self-protection is enabled. On
Removal Failed the Deep Security Manager, go to Computer editor >

Settings > General. In Agent Self Protection, and


then either deselect Prevent local end-users from
uninstalling, stopping, or otherwise modifying the
Agent or enter a password for local override.

715 Info Agent/Appliance


Version Changed
Version Changed
ID Severity Event Description or Solution

716 Info Reactivation An agent that is currently unknown to the Deep


Attempted by Security Manager has attempted reactivation. This
Unknown Agent usually happens when a computer was deleted from
Deep Security Manager without first removing the
agent on the computer. For more information, see the
'Reactivation Attempted by Unknown Agent' section in
Agent settings.

720 Info Policy Sent Agent/Appliance updated.

721 Error Send Policy Failed

722 Warning Get Interfaces


Failed

723 Info Get Interfaces


Failure Resolved

724 Warning Insufficient Disk An agent detected low disk space. Free space on the
Space computer. See Warning: Insufficient disk space.

725 Warning Events


Suppressed

726 Warning Get Manager was unable to retrieve Events from


Agent/Appliance Agent/Appliance. This error does not mean that the
Events Failed data was lost on the Agent/Appliance. This error is
normally caused by a network interruption while events
are being transferred. Clear the error and run a "Check
Status" to retry the operation.

727 Info Get


Agent/Appliance
Events Failure
Resolved

728 Error Get Events Failed Manager was unable to retrieve audit data from
Agent/Appliance. This error does not mean that the
data was lost on the Agent/Appliance. This error is
normally caused by a network interruption while events
are being transferred. Clear the error and run a "Get
Events Now" to retry the operation.

729 Info Get Events Failure


Resolved

730 Error Offline Manager cannot communicate with Computer. Usually,


however, the offline Agent is still protecting the
computer with its last configured settings. See
Computer and Agent/Appliance Status and "Offline"
agent.
g
ID Severity Event Description or Solution
731 Info Back Online

732 Error Firewall Engine The Firewall Engine is offline and traffic is flowing
Offline unfiltered. This is normally due to an error during
installation or verification of the driver on the
computer's OS platform. Check the status of the
network driver at the computer to ensure it is properly
loaded.

733 Info Firewall Engine


Back Online

734 Warning Computer Clock A clock change has occurred on the Computer which
Change exceeds the maximum allowed specified in
Computer or Policy editor > Settings > General >

Heartbeat area. Investigate what has caused the clock


change on the computer.

735 Warning Misconfiguration The Agent's configuration does not match the
Detected configuration indicated in the Manager's records. This
is typically because of a recent backup restoration of
the Manager or the Agent. Unanticipated
misconfiguration warnings should be investigated.

736 Info Check Status


Failure Resolved

737 Error Check Status See Error: Check Status Failed.


Failed

738 Error Intrusion The Intrusion Prevention Engine is offline and traffic is
Prevention Engine flowing unfiltered. This is normally due to an error
Offline during installation or verification of the driver on the
computer's OS platform. Check the status of the
network driver at the computer to ensure it is properly
loaded.

739 Info Intrusion


Prevention Engine
Back Online

740 Error Agent/Appliance


Error

741 Warning Abnormal Restart


Detected

742 Warning Communications The Agent is having problems communicating its


Problem status to Manager. It usually indicates network or load
congestion in the Agent --> Manager direction. Further
investigation is warranted if the situation persists
743
ID Info
Severity Communications
Event Description or Solution
Problem Resolved

745 Warning Events Truncated

748 Error Log Inspection


Engine Offline

749 Info Log Inspection


Engine Back
Online

750 Warning Last Automatic


Retry

755 Info Deep Security


Manager Version
Compatibility
Resolved

756 Warning Deep Security Each security module rule (such as Firewall, Anti-
Manager Upgrade Malware, and the others) has a specific minimum
Recommended
(Incompatible Deep Security Manager version that's required in
Security order for the rule to run.
Update(s))
Your current Deep Security Manager version is less
than the rule's minimum supported version. Upgrade
your Deep Security Manager to clear the warning and
run the rule.

760 Info Agent/Appliance


Version
Compatibility
Resolved

761 Warning Agent/Appliance


Upgrade
Recommended

762 Warning Agent/Appliance Your current Deep Security Agent or Deep Security
Upgrade Required Virtual Appliance version is less than the Deep
Security Manager's minimum supported version.
Upgrade your Agent/Appliance.

763 Error Incompatible Your current Deep Security Manager version is less
Agent/Appliance than the Deep Security Agent or Deep Security Virtual
Version
Appliance's minimum supported version. Upgrade
your manager.
ID Severity Event Description or Solution

764 Warning Agent/Appliance Each security module rule (such as Firewall, Anti-
Upgrade Malware, and the others) has a specific minimum
Recommended
(Incompatible Deep Security Agent or Deep Security Virtual
Security Appliance version that's required in order for the rule to
Update(s)) run.

Your current Deep Security Agent or Deep Security


Virtual Appliance version is less than the rule's
minimum supported version. Upgrade your Deep
Security Agent or Deep Security Virtual Appliance to
clear the warning and run the rule.

765 Error Computer Reboot


Required

766 Warning Network Engine


Mode
Configuration
Incompatibility

767 Warning Network Engine


Mode Version
Incompatibility

768 Warning Network Engine


Mode
Incompatibility
Resolved

770 Warning Agent/Appliance


Heartbeat
Rejected

771 Warning Contact by See Troubleshoot event ID 771 "Contact by


Unrecognized Unrecognized Client".
Client

780 Info Recommendation


Scan Failure
Resolved

781 Warning Recommendation See Troubleshooting: Recommendation Scan Failure.


Scan Failure

782 Info Rebuild Baseline


Failure Resolved
ID
783 Severity
Warning Event
Rebuild Baseline Description or Solution
Failure

784 Info Security Update:


Security Update
Check and
Download
Successful

785 Warning Security Update:


Security Update
Check and
Download Failed

786 Info Scan For Change


Failure Resolved

787 Warning Scan For Change


Failure

790 Info Agent-Initiated


Activation
Requested

791 Warning Agent-Initiated


Activation Failure

792 Info Manual Malware


Scan Failure
Resolved

793 Warning Manual Malware A Malware Scan has failed. Use the VMware vCenter
Scan Failure console to check the status of the VM on which the
scan failed. See also Anti-Malware scan failures and
cancellations.

794 Info Scheduled


Malware Scan
Failure Resolved

795 Warning Scheduled A scheduled Malware Scan has failed. Use the
Malware Scan VMware vCenter console to check the status of the VM
Failure on which the scan failed. See also Anti-Malware scan
failures and cancellations.

796 Warning Scheduled This occurs when a scheduled Malware Scan is


Malware Scan initiated on a computer when a previous scan is still
Task has been pending. This typically indicates that Malware Scans
Missed are being scheduled too frequently.

797 Info Malware Scan


Cancellation
Failure Resolved
798
ID Warning
Severity Malware
Event Scan A Malwareor
Description Scan cancellation has
Solution failed. Use the
Cancellation VMware vCenter console to check the status of the VM
Failure on which the scan failed.

799 Warning Malware Scan A Malware Scan has stalled. Use the VMware vCenter
Stalled console to check the status of the VM on which the
scan stalled.

800 Info Alert Dismissed

801 Info Error Dismissed

803 Warning Agent  


Configuration
Package too
Large

804 Error Intrusion  


Prevention Rule
Compiler Failed

805 Error Intrusion  


Prevention Rules
Failed to Compile

806 Error Intrusion  


Prevention Rules
Failed to Compile

850 Warning Reconnaissance See Warning: Reconnaissance Detected


Detected:
Computer OS
Fingerprint Probe

851 Warning Reconnaissance See Warning: Reconnaissance Detected


Detected: Network
or Port Scan

852 Warning Reconnaissance See Warning: Reconnaissance Detected


Detected: TCP
Null Scan

853 Warning Reconnaissance See Warning: Reconnaissance Detected


Detected: TCP
SYNFIN Scan

854 Warning Reconnaissance See Warning: Reconnaissance Detected


Detected: TCP
Xmas Scan

900 Info Deep Security


Manager Audit
Started

901 I f D S it
901 Info Deep Security
ID Severity Event
Manager Audit Description or Solution
Shutdown

902 Info Deep Security


Manager Installed

903 Warning License Related


Configuration
Change

904 Info Diagnostic  


Logging Enabled

905 Info Diagnostic  


Logging
Completed

910 Info Diagnostic


Package
Generated

911 Info Diagnostic


Package Exported

912 Info Diagnostic


Package
Uploaded

913 Error Automatic


Diagnostic
Package Error

914 Info Identified File


Deletion
Succeeded

915 Info Identified File


Deletion Failed

916 Info Identified File


Download
Succeeded

917 Info Identified File


Download Failed

918 Info Identified File


Administration
Utility Download
Succeeded

919 Info Identified File Not


Found

920 Info Usage Information


Generated
ID Severity Event Description or Solution
921 Info Usage Information
Package Exported

922 Info Usage Information


Package
Uploaded

923 Error Usage Information


Package Error

924 Warning File cannot be The Anti-Malware module was unable to analyze or
analyzed or quarantine a file because the VM maximum disk
quarantined (VM space used to store identified files was reached. To
maximum disk change the maximum disk space for identified files
space used to setting, open the computer or policy editor and go to
store identified the Anti-malware > Advanced tab.
files exceeded)

925 Warning File cannot be The Anti-Malware module was unable to analyze or
analyzed or quarantine a file because the maximum disk space
quarantined used to store identified files was reached. To change
(maximum disk the maximum disk space for identified files setting,
space used to open the computer or policy editor and go to the Anti-
store identified malware > Advanced tab.
files exceeded)

926 Warning Smart Protection See Troubleshoot "Smart Protection Server


Server disconnected" errors.
Disconnected for
Smart Scan

927 Info Smart Protection


Server Connected
for Smart Scan

928 Info Identified File


Restoration
Succeeded

929 Warning Identified File


Restoration Failed

930 Info Certificate


Accepted

931 Info Certificate Deleted

932 Warning Smart Protection See Troubleshoot "Smart Protection Server


Server disconnected" errors.
Disconnected for
Web Reputation

933 Info Smart Protection


Server Connected
for Web
Reputation

934 Info Software Update:


p
ID Severity
Anti-Malware
Event Description or Solution
Windows Platform
Update Successful

935 Error Software Update: See Anti-Malware Windows platform update failed
Anti-Malware
Windows Platform
Update Failed

936 Info Submission of


identified file to
Deep Discovery
Analyzer
succeeded

937 Info Submission of


identified file to
Deep Discovery
Analyzer failed

938 Info Identified File  


Submission
Queued

940 Info Auto-Tag Rule


Created

941 Info Auto-Tag Rule


Deleted

942 Info Auto-Tag Rule


Updated

943 Info Tag Deleted

944 Info Tag Created

945 Warning Census, Good File  


Reputation, and
Predictive
Machine Learning
Service
Disconnected

946 Info Census, Good File  


Reputation, and
Predictive
Machine Learning
Service
Connected

947 Info FIPS Mode  


Enabled

948 Info FIPS Mode


948 Info FIPS Mode  
ID Severity Disabled
Event Description or Solution

949 Warning Computer reboot A computer reboot is required to complete the Deep
is required to Security Agent installation with Windows installer.
complete the
Deep Security
Agent installation
with Windows
installer

950 Warning A computer reboot A computer reboot is required to disable Windows


is required to Defender and enable Deep Security Agent protection.
enable Deep
Security Agent
protection

970 Info Command Line


Utility Started

978 Info Command Line


Utility Failed

979 Info Command Line Deep Security Manager was manually stopped.
Utility Shutdown

980 Info System


Information
Exported

990 Info Manager Node


Added

991 Info Manager Node


Decommissioned

992 Info Manager Node


Updated

995 Info Connection to the


Certified Safe
Software Service
has been restored

996 Warning Unable to connect


to the Certified
Safe Software
Service

997 Error Tagging Error

998 Error System Event


Notification Error
ID
999 Severity
Error Event
Internal Software Description or Solution
Error

1101 Error Plug-in Installation


Failed

1102 Info Plug-in Installed

1103 Error Plug-in Upgrade


Failed

1104 Info Plug-in Upgraded

1105 Error Plug-in Start


Failed

1106 Error Plug-in Uninstall


Failed

1107 Info Plug-in Uninstalled

1108 Info Plug-in Started

1109 Info Plug-in Stopped

1110 Error Software Package Agent software package was not found or a newer
Not Found package is required.

1111 Info Software Package


Found

1112 Error Kernel The Linux driver cannot be installed because your
Unsupported computer may have been upgraded to an unsupported
kernel. For more information, see Deep Security
Agent Linux kernel support.

1204 Info Identified file The download request has been sent. Please check
download for event ID 1209 for the latest update. Files that are
requested "Ready for download" will be available for 24 hours.

1205 Info Identified file The download request could not be sent successfully.
download request
failed

1208 Info Identified file The download request has timeout due to reaching the
download request 2-day limit.
timeout

1209 Info Identified file is Identified file is ready for download. Please download
ready for the file within 24 hours.
download

1500 Info Malware Scan


Configuration
Created
1501
ID Info
Severity Malware
Event Scan Description or Solution
Configuration
Deleted

1502 Info Malware Scan


Configuration
Updated

1503 Info Malware Scan


Configuration
Exported

1504 Info Malware Scan


Configuration
Imported

1505 Info Directory List


Created

1506 Info Directory List


Deleted

1507 Info Directory List


Updated

1508 Info Directory List


Exported

1509 Info Directory List


Imported

1510 Info File Extension List


Created

1511 Info File Extension List


Deleted

1512 Info File Extension List


Updated

1513 Info File Extension List


Exported

1514 Info File Extension List


Imported

1515 Info File List Created

1516 Info File List Deleted

1517 Info File List Updated

1518 Info File List Exported


ID Severity Event Description or Solution
1519 Info File List Imported

1520 Info Manual Malware


Scan Pending

1521 Info Manual Malware


Scan Started

1522 Info Manual Malware


Scan Completed

1523 Info Scheduled


Malware Scan
Started

1524 Info Scheduled


Malware Scan
Completed

1525 Info Manual Malware


Scan Cancellation
In Progress

1526 Info Manual Malware This event can have several causes. See Anti-Malware
Scan Cancellation scan failures and cancellations.

1527 Info Scheduled


Malware Scan
Cancellation In
Progress

1528 Info Scheduled This event can have several causes. See Anti-Malware
Malware Scan scan failures and cancellations.
Cancellation

1529 Info Manual Malware


Scan Paused

1530 Info Manual Malware


Scan Resumed

1531 Info Scheduled


Malware Scan
Paused

1532 Info Scheduled


Malware Scan
Resumed

1533 Info A computer reboot A computer reboot is required to complete an Anti-


is required to Malware cleanup or restoration task.
complete an Anti-
Malware cleanup
or restoration task

1534 E C t b t
1534 Error Computer reboot
ID Severity Event
required for Anti- Description or Solution
Malware
protection

1535 Info Anti-Malware  


cleanup task must
be performed
manually

1536 Info Quick Malware


Scan Pending

1537 Info Quick Malware


Scan Started

1538 Info Quick Malware


Scan Completed

1539 Info Quick Malware


Scan Cancellation
In Progress

1540 Info Quick Malware This event can have several causes. See Anti-Malware
Scan Cancellation scan failures and cancellations.

1541 Info Quick Malware


Scan Paused

1542 Info Quick Malware


Scan Failure
Resolved

1543 Warning Quick Malware See Anti-Malware scan failures and cancellations.
Scan Failure

1544 Info Quick Malware


Scan Resumed

1545 Info Files could not be Anti-malware could not scan a file because its file path
scanned for exceeded the maximum number of characters.
malware Maximum file path length varies by OS and file system.
To prevent this problem, try moving the file to a
directory path and file name with fewer characters.

1546 Info Files could not be Anti-malware could not scan a file because its location
scanned for exceeded the maximum directory depth. To prevent
malware this problem, try reducing the number of layers of
nested directories.

1547 Info Scheduled  


Malware Scan
Malware Scan
ID Severity Task has been
Event Description or Solution
cancelled

1550 Info Web Reputation


Settings Updated

1551 Info Malware Scan


Configuration
Updated

1552 Info Integrity


Configuration
Updated

1553 Info Log Inspection


Configuration
Updated

1554 Info Firewall Stateful


Configuration
Updated

1555 Info Intrusion


Prevention
Configuration
Updated

1556 Info Anti-Malware scan  


exclusion setting
update

1600 Info Relay Group


Update Requested

1601 Info Relay Group


Update Success

1602 Error Relay Group


Update Failed

1603 Info Security Update:


Security Update
Rollback Success

1604 Warning Security Update:


Security Update
Rollback Failure

1605 Info Successfully send  


file back up
command to host

1606 Warning Failed to send file  


back up command
to host

1607 I f S f ll b k
1607 Info Successfully back  
ID Severity Event
up file Description or Solution

1608 Error Failed to back up  


file

1650 Warning Anti-Malware


protection is not
enabled or is out
of date

1651 Info Anti-Malware


module is ready

1660 Info Rebuild Baseline


Started

1661 Info Rebuild Baseline


Paused

1662 Info Rebuild Baseline


Resumed

1663 Warning Rebuild Baseline


Failure

1664 Warning Rebuild Baseline


Stalled

1665 Info Rebuild Baseline


Completed

1666 Info Scan for Integrity


Started

1667 Info Scan for Integrity


Paused

1668 Info Scan for Integrity


Resumed

1669 Warning Scan for Integrity


Failure

1670 Warning Scan for Integrity


Stalled

1671 Info Scan for Integrity


Completed

1675 Error Integrity Monitoring


Engine Offline

1676 Info Integrity Monitoring


Engine Back
Online
Online
ID Severity Event Description or Solution
1677 Error Trusted Platform
Module Error

1678 Info Trusted Platform


Module Register
Values Loaded

1679 Warning Trusted Platform


Module Register
Values Changed

1680 Info Trusted Platform


Module Checking
Disabled

1681 Info Trusted Platform


Module Information
Unreliable

1700 Info No Agent


Detected

1800 Error Deep Security


Protection Module
Failure

1801 Info Deep Security  


Protection Module
Back to Normal

1900 Info Cloud Account


Added

1901 Info Cloud Account


Removed

1902 Info Cloud Account


Updated

1903 Info Cloud Account


Synchronization In
Progress

1904 Info Cloud Account


Synchronization
Finished

1905 Error Cloud Account


Synchronization
Failed

1906 Info Cloud Account


Synchronization
R t d
Requested
ID Severity Event Description or Solution
1907 Info Cloud account
Synchronization
Cancelled

1908 Info AWS Account  


Synchronization
Requested

1909 Info AWS Account  


Synchronization
Finished

1910 Error AWS Account  


Synchronization
Failed

1911 Info AWS Account  


Added

1912 Info AWS Account  


Removed

1913 Info AWS Account  


Updated

1914 Info Azure Account  


Added

1915 Info Azure Account  


Removed

1916 Info Azure Account  


Updated

1917 Info Azure Account  


Synchronization
Finished

1918 Error Azure Account  


Synchronization
Failed

1919 Info Azure Account  


Synchronization
Requested

1920 Warning Azure Account  


Synchronization
Completed but
with Errors

1921 Info vCloud Account  


Added
1922
ID
Info
Severity
vCloud Account
Event
 
Description or Solution
Removed

1923 Info vCloud Account  


Updated

1924 Info vCloud Account  


Synchronization
Finished

1925 Error vCloud Account  


Synchronization
Failed

1926 Info vCloud Account  


Synchronization
Requested

1927 Info Upgrade  


Connector to AWS
Account
Requested

1928 Warning AWS Account  


Update Failed

1929 Info Upgrade  


Connector to AWS
Account Finished

1950 Info Tenant Created

1951 Info Tenant Deleted

1952 Info Tenant Updated

1953 Info Tenant Database


Server Created

1954 Info Tenant Database


Server Deleted

1955 Info Tenant Database


Server Updated

1956 Info Tenant Exported  

1957 Error Tenant Initialization


Failure

1958 Info Tenant Features


Updated

2000 Info Scan Cache


Configuration
Object Added
Object Added
ID Severity Event Description or Solution
2001 Info Scan Cache
Configuration
Object Removed

2002 Info Scan Cache


Configuration
Object Updated

2100 Info Deep Security as  


a Service
Subscription
Started

2101 Info Deep Security as  


a Service
Subscription
Canceled

2102 Info Cleverbridge  


Quantity Updated

2103 Warning Cleverbridge  


Quantity Not
Updated

2104 Info Cleverbridge  


Quantity Reset

2105 Warning Cleverbridge  


Quantity Not Reset

2106 Info Cleverbridge  


Billing Date Set

2107 Warning Cleverbridge  


Billing Date Not
Set

2108 Info Deep Security as  


a Service
Subscription
Payment Received

2109 Warning Deep Security as  


a Service
Subscription
Payment Not
Received

2110 Info Cleverbridge  


Notification
Received

2111 Info Deep Security as  


a Service
a Service
ID Severity Subscription
Event Description or Solution
Deactivated

2112 Info Account Balance  


Reset

2113 Info Agent Installation  


Requested

2114 Info AWS Billing Job  


Started

2115 Info AWS Billing Job  


Completed

2116 Error AWS Billing failure Deep Security Manager sent a billing usage record to
AWS using the AWS SDK, which the SDK returned
with an exception. If the problem persists, contact your
support provider.

2117 Info Entitlement  


Created

2118 Info Entitlement  


Updated

2119 Error Agent Activation  


Prevented Due to
AWS Metering
Billing Usage Data
Submission
Failure

2120 Error AWS Billing failure Deep Security Manager encountered an error while
executing an AWS billing job. If the problem persists,
contact your support provider.

2123 Error Azure Marketplace The job used to send host usage statistics to Azure
Billing Job Failed Marketplace for consumption-based billing failed. See
the description in the event for details about the error
that caused this event.

2126   Event Storage  


Settings Publish
Job Failed

2127 Info Account Details  


Publish Job
Started

2128 Info Account Details  


Publish Job
Completed

2129 Error Account Details  


Publish Job Failed
ID
2200 Severity
Info Event
Software Update: Description or Solution
Anti-Malware
Module Installation
Started

2201 Info Software Update: This event is also triggered by installing Application
Anti-Malware Control or Integrity Monitoring because they share the
Module Installation same framework as Anti-Malware.
Successful

2202 Warning Software Update:


Anti-Malware
Module Installation
Failed

2203 Info Software Update:


Anti-Malware
Module Download
Successful

2204 Info Security Update:


Pattern Update on
Agents/Appliances
Successful

2205 Warning Security Update:


Pattern Update on
Agents/Appliances
Failed

2206 Info Security Update:  


Pattern Update on
Agents/Appliances
Skipped

2300 Info Software Update:


Web Reputation
Module Installation
Started

2301 Info Software Update:


Web Reputation
Module Installation
Successful

2302 Warning Software Update:


Web Reputation
Module Installation
Failed

2303 Info Software Update:


Web Reputation
Download
Successful

2400 Info Software Update:


Fi ll M d l
Firewall Module
ID Severity Event
Installation Started Description or Solution

2401 Info Software Update:


Firewall Module
Installation
Successful

2402 Warning Software Update:


Firewall Module
Installation Failed

2403 Info Software Update:


Firewall Module
Download
Successful

2500 Info Software Update:


Intrusion
Prevention Module
Installation Started

2501 Info Software Update:


Intrusion
Prevention Module
Installation
Successful

2502 Warning Software Update:


Intrusion
Prevention Module
Installation Failed

2503 Info Software Update:


Intrusion
Prevention Module
Download
Successful

2600 Info Software Update:


Integrity Monitoring
Module Installation
Started

2601 Info Software Update:


Integrity Monitoring
Module Installation
Successful

2602 Warning Software Update:


Integrity Monitoring
Module Installation
Failed

2603 Info Software Update:


Integrity Monitoring
Module Download
Successful

2604 I f A t b t
2604 Info A computer reboot
ID Severity Event
is requiredto Description or Solution
complete Integrity
Monitoring
protection

2700 Info Software Update:


Log Inspection
Module Installation
Started

2701 Info Software Update:


Log Inspection
Module Installation
Successful

2702 Warning Software Update:


Log Inspection
Module Installation
Failed

2703 Info Software Update:


Log Inspection
Module Download
Successful

2800 Info Software Update:


Software
Automatically
Downloaded

2801 Error Software Update:


Unable to retrieve
Download Center
inventory

2802 Error Software Update:


Unable to
download software
from Download
Center

2803 Info Online Help


Update Started

2804 Info Online Help


Update Ended

2805 Info Online Help


Update Success

2806 Warning Online Help


Update Failed

2900 Info Software Update:


Relay Module
Installation Started
ID Severity Event Description or Solution
2901 Info Software Update:
Relay Module
Installation
Successful

2902 Warning Software Update:


Relay Module
Installation Failed

2903 Info Software Update:


Relay Module
Download
Successful

2904 Info VMware NSX


Synchronization
Finished

2905 Error VMware NSX


Synchronization
Failed

2906 Info Agent Self- Agent self-protection was enabled via the Deep
Protection enabled Security Manager.

2907 Info Agent Self-  


Protection
disabled

2908 Info Agent Self- Agent self-protection was enabled via the command
Protection enabled line on the Deep Security Agent.

2909 Info Agent Self-  


Protection
disabled

2915 Info Data migration  


complete

2916 Warning Data migration  


finished with error

2920 Info Querying report


from DDAn
Finished

2921 Error Querying report


from DDAn Failed

2922 Info Submission to  


Deep Discovery
Analyzer
processed

2923 Error File submission to  


D Di
Deep Discovery
ID Severity Event
Analyzer Failed Description or Solution

2924 Info Security Update:  


Suspicious Object
Check and Update
Successful

2925 Error Security Update:  


Suspicious Object
Check and Update
Failed

2926 Warning Submission to  


Deep Discovery
Analyzer queued

2930 Info File back up  


pending

2931 Info Smart Folder  


Added

2932 Info Smart Folder  


Removed

2933 Info Smart Folder  


Updated

2934 Error Failed to send  


Amazon SNS
message

2935 Info System resumed  


sending SNS
messages

2936 Info Inactive User  


Deleted

2937 Info SAML Identity  


Provider Created

2938 Info SAML Identity  


Provider Updated

2939 Info SAML Identity  


Provider Deleted

2940 Info SAML Service  


Provider Updated

2941 Error Failed to Update  


News

2942 Info Performance  


Profile Created
2943
ID Info
Severity Performance
Event  
Description or Solution
Profile Updated

2944 Info Performance  


Profile Deleted

2945 Info System Upgrade  


Started

2946 Info System Update  


Succeeded

2947 Error System Upgrade  


Failed

2948 Info Manager Node  


Upgrade Started

2949 Info Manager Node  


Update
Succeeded

2950 Error Manager Node A node in a multi-node environment failed to upgrade.


Upgrade Failed

2951 Error Failed to send TIC Managed Detection and Response events failed to
message send.

2952 Info System resumed  


sending TIC
messages

2953 Info Inactive Agent Inactive agent cleanup removed computers that have
Cleanup been offline and inactive for a specified period of time.
Completed For more information on inactive agent cleanup, see
Successfully Automate offline computer removal with inactive agent
cleanup.

2954 Warning Dropped events  


recorded in the
future

2955 Info The public CA  


chain was
imported (via the
dsm_c command)

2656 Info The public CA  


chain was deleted
(via the dsm_c
command)

2957 Info The manager's  


certificate authority
y
ID Severity
cert was renewed
Event Description or Solution
(happens
automatically, by
default every 10
yrs)

2958 Info The default TLS  


certificate was
renewed (happens
automatically, by
default every 2 yrs)

2960 Info Appliance (SVM) Deep Security Manager has received the upgrade
Upgrade request.
Requested

2961 Info Appliance (SVM) Deep Security Manager is processing the upgrade.
Upgrade Started

2962 Info Appliance (SVM) The appliance SVM is not available so the upgrade
Upgrade cannot be done. See the description of the system
Canceled event for the reason.

2963 Info Appliance (SVM) The appliance SVM is upgraded to the new version
Upgraded and is activated successfully. All guest VMs are auto-
activated three minutes after the appliance activation.

2964 Warning Appliance (SVM) Deep Security Manager encountered one or more
Upgrade Failed errors and failed the upgrade process. For details, see
Troubleshooting the 'Appliance (SVM) Upgrade
Failed' system event.

2965 Error Appliance (SVM) The appliance SVM was upgraded to the newer
Upgraded but Not version but has not yet been activated, or the
Ready
appliance SVM was activated but your guest VMs
have not yet been auto-activated. See the description
of the system event for details. You may need to
confirm the appliance deployment and manually trigger
activation of the appliance or guest VMs.

2969 Info Scheduled Task  


Skipped

2970 Info GCP Account GCP Account: <GCPaccountname> successfully


Added added.

For details, see Add a Google Cloud Platform


account.
2971
ID
Info
Severity
GCP Account
Event
GCP Account: <GCPaccountname> successfully
Description or Solution
Removed removed.

For details, see Remove a GCP account.

2972 Info GCP Account GCP Account: <GCPaccountname> successfully


Updated updated.

For details, see Add a Google Cloud Platform


account.

2973 Info GCP Account Synchronize computers completed for GCP Account:
Synchronization <GCPaccountname>
Finished
For details, see Synchronize a GCP account.

2974 Error GCP Account Deep Security Manager was unable to synchronize
Synchronization computers with GCP Account: <GCPaccountname>
Failed
<detailed_message>

For example: 

Root URL is not valid

For details, see Synchronize a GCP account.

2975 Info GCP Account A request has been made to synchronize computers
Synchronization with GCP Account: <GCPaccountname>
Requested
For details, see Synchronize a GCP account.

2976 Warning GCP Account The GCP Account <GCPaccountname>


Synchronization synchronization operation completed, but information
Completed but
with Errors for the following hosts or groups could not be updated
with following message:

<detailed_message>

For example: 

Project <GCPprojectname>: 403 Required


j p j q
ID Severity Event 'compute.machineTypes.list'
Description or Solution permission for
'projects/<GCPprojectname>'

For details, see Synchronize a GCP account.

2988 Warning MQTT Connection  


Offline

2989 Info MQTT Connection  


Online

2990 Info XDR Service  


Registered

2991 Info XDR Service  


Deleted

2992 Warning VMware NSX Deep Security Manager has detected that the
Policy following NSX-T groups are using different security
Configuration
Conflict policies for Endpoint Protection and Network
Introspection (E-W):

<group_names>

Go to NSX-T and reconfigure the group to use the


same security policy.

For details, see Method 3: Synchronize your Deep


Security policies to NSX-T 3.x.

2993 Warning XDR Certificate  


Expired

2994 Warning XDR Product  


Connector Missing

2995 Info XDR Certificate  


Updated

2996 Warning XDR Certificate  


Update Failed

2997 Warning MQTT Connection  


Configuration
Failed

2998 Warning MQTT Connection  


Configured

3000 Info Software Update:


SAP Module
SAP Module
ID Severity Installation Started
Event Description or Solution

3001 Info Software Update:


SAP Module
Installation
Successful

3002 Error Software Update:


SAP Module
Installation Failed

3003 Info Software Update:


SAP Module
Download
Successful

3004 Info SAP VSA is


installed

3005 Error SAP VSA is not


installed

3006 Info SAP VSA is up-to-


date

3007 Info SAP VSA is not


up-to-date

3008 Info SAP: Anti-  


Malware module is
ready

3009 Error SAP: Anti-  


Malware module is
not ready

3200 Info A computer reboot


is required to
complete the
installation of
Activity Monitoring

3300 Info Computer Added


to vCenter Account

3301 Warning Duplicate Hosts Cannot move the standalone host to vCenter
with Same Virtual (<vCenter's name>). Deep Security found the following
UUID Found hosts with same virtual UUID (<The UUID>): <Hosts>

7000 Info Application An administrator downloaded application control event


Control Security logs in CSV format.
Events Exported

7007 Info User Viewed An administrator dismissed an application control


Application alert. This is normal unless your system has been
Control Event compromised by an intruder that has gained an
administrator login.
ID
7008 Severity
Error Event
Application Description
An agent'sor Solution control engine
application failed to come
Control Engine online. This could happen if you have enabled
Offline application control on a computer whose kernel is not
supported.

7009 Info Application An agent's application control engine restarted.


Control Engine
Online Again

7010 Info Application Deep Security Manager updated the application


Control control settings on an agent.
Configuration
Updated

7011 Info Software Update: The agent received a policy from Deep Security
Application Manager where application control was selected, but
Control Module detected that it did not have the application control
Installation Started engine installed or needed to update it, so it began to
download it. This is normal when you enable
application control on a computer for the first time, or
when it has been disabled while application control
engine updates were released.

7012 Info Software Update: The agent installed the application control engine. The
Application application control engine is also used by the integrity
Control Module monitoring feature.
Installation
Successful

7013 Error Software Update: The agent could not install the application control
Application engine. This is not normal.
Control Module
Installation Failed

7014 Info Software Update: The agent finished downloading the application control
Application engine.
Control Module
Download
Successful

7015 Info Application The legacy REST API was used to allow or block
Control Ruleset software. This message does not occur when
Rules Updated administrators perform the same action in the GUI.

7020 Info Application The legacy REST API uploaded a computer's initial
Control Inventory allow rules to Deep Security Manager.
Retrieved

7021 Info Application The application control engine was enabled, and the
Control Inventory agent detected that it did not have any allow rules for
Scan Started that computer, so it began to build initial rules based
on the currently installed software. This is normal when
you enable application control for the first time. This
message does not occur when you use the legacy
REST API to replace the allow rules.

7022 Info Application The agent finished building the initial allow rules for
7022 Info Application The agent finished building the initial allow rules for
ID Severity Control Inventory
Event that computer.
Description After this, any new software
or Solution that is
Scan Completed detected which is not in the allow or block rules will, if
configured, cause and alert.

7023 Error Application The agent could not build the initial allow rules for that
Control Inventory computer. This is not normal.
Scan Failed

7024 Info Application An administrator allowed or blocked software in the


Control Software Actions tab, or changed a rule by clicking Change
Changes Detected rule in an application control log message. This
message does not occur when you use the legacy
REST API to replace the allow rules.

7025 Info Application You manually forced application control to delete the
Control Inventory current rules and rebuild them based on the currently
Scan Requested installed software. This could be normal if you needed
to change many rules at the same time.

7026 Info Application Either an administrator sent or the legacy REST


Control API received the command to enable maintenance
Maintenance mode.
Mode Start
Requested

7027 Info Application Either an administrator sent or the legacy REST


Control API received the command to disable maintenance
Maintenance mode.
Mode Stop
Requested

7028 Info Application Maintenance mode was enabled. While enabled, the
Control agent automatically adds updated or newly installed
Maintenance software to its allow rules, indicating that you know and
Mode Started want to allow the software update. The agent continues
to apply block rules during this time.

7029 Info Application Maintenance mode was disabled. Once maintenance


Control mode is stopped, all new or changed software will be
Maintenance considered "unrecognized" until you specifically allow
Mode Stopped or block it.

7030 Info Application The agent began to build the initial allow rules, but an
Control Inventory administrator canceled the process.
Scan Cancelled

7031 Error Sending An agent could not download a shared ruleset for
Application application control. This can occur if network
Control Ruleset connectivity is interrupted (such as a firewall or proxy
Failed between the agent and relay), or if there isn't enough
free disk space on the agent.

7032 Info Sending An agent downloaded a shared ruleset for application


Application control. This normally occurs whenever an
Control Ruleset administrator or the legacy REST API allows or blocks
Succeeded software or when a different shared ruleset is applied
Succeeded software, or when a different shared ruleset is applied.
ID Severity Event Description or Solution
7033 Info Application The legacy REST API was used to create an
Control Ruleset application control ruleset. This message does not
Created occur when administrators perform the same action in
the GUI.

7034 Info Application The legacy REST API was used to allow or block
Control Ruleset software via an application control ruleset. This
Updated message does not occur when administrators perform
the same action in the GUI.

7035 Info Application The legacy REST API was used to delete an
Control Ruleset application control ruleset. This message does not
Deleted occur when administrators perform the same action in
the GUI.

7036 Info Application An administrator changed the time period for when
Control maintenance mode is active.
Maintenance
Mode Reset
Duration
Requested

7037 Error Newly applied An administrator applied a new ruleset, but some of
ruleset will block the currently running processes exist in block rules.
some running Application control will not terminate the processes,
processes on but the next time you reboot or restart those services,
restart depending on your configuration, it will either alert you
or block them. If the processes are not authorized, you
should terminate them manually. If they are authorized,
but are missing from the ruleset, you should add them
to the ruleset.

7038 Error Unresolved Software changes detected on the file system


software change exceeded the maximum amount. Application control
limit reached will continue to enforce existing rules, but will not
record any more changes, and it will stop displaying
any of that computer's software changes. You must
resolve and prevent excessive software change.

7040 Error Incompatible An application control ruleset could not be assigned to


Application one or more computers because the ruleset is not
Control Ruleset supported by the installed version of the agent.
Typically, the problem is that a hash-based ruleset
(which is compatible only with Deep Security Agent
11.0 or newer) has been assigned to an older Deep
Security Agent. Deep Security Agent 10.x supports
only file-based rulesets. (For details, see Differences
in how Deep Security Agent 10 and 11 compare files.)
To fix this issue, upgrade the Deep Security Agent to
version 11.0 or newer. Alternatively, if you are using
local rulesets, reset application control for the agent.
Or if you are using a shared ruleset, use a shared
ruleset that was created with Deep Security 10.x until
all agents using the shared ruleset are upgraded to
Deep Security Agent 11.0 or newer.

7041 Info Application An application control ruleset was upgraded from a


Control Ruleset file based ruleset to a hash based ruleset (For details
Control Ruleset file-based ruleset to a hash-based ruleset. (For details,
ID Severity Upgraded
Event see Differences
Description in how Deep
or Solution Security Agent 10 and
11 compare files.)

7042 Info Application  


Control Software
Inventory Deleted

7043 Info A computer reboot  


is required to
complete
Application
Control protection

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Last Modified: June 12, 2021

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