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E-Commerce Syllabus

This document provides an overview of the key topics related to e-commerce and ERP (Enterprise Resource Planning) systems. It discusses definitions of e-commerce and outlines advantages and disadvantages. It also covers technologies that support e-commerce like networking, wireless applications, and infrastructure requirements. Additional sections explore e-commerce business models, strategies, the four C's of convergence, content management, call centers, supply chain management, e-payment mechanisms, e-marketing, EDI, risks, and an in-depth overview of ERP systems and modules. The document references several sources for further information.

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283 views2 pages

E-Commerce Syllabus

This document provides an overview of the key topics related to e-commerce and ERP (Enterprise Resource Planning) systems. It discusses definitions of e-commerce and outlines advantages and disadvantages. It also covers technologies that support e-commerce like networking, wireless applications, and infrastructure requirements. Additional sections explore e-commerce business models, strategies, the four C's of convergence, content management, call centers, supply chain management, e-payment mechanisms, e-marketing, EDI, risks, and an in-depth overview of ERP systems and modules. The document references several sources for further information.

Uploaded by

hena
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E-Commerce & ERP: Code: OEC-CS802A Contacts: 3L

1. Overview, Definitions, Advantages & Disadvantages of E – Commerce, Threats of E – Commerce,


Managerial Prospective, Rules & Regulations For Controlling E – Commerce, Cyber Laws. [ 3 L ]

2. Technologies : Relationship Between E – Commerce & Networking, Different Types of Networking


Commerce, Internet, Intranet & Extranet, EDI Systems Wireless Application Protocol : Definition, Hand
Held Devices, Mobility & Commerce, Mobile Computing, Wireless Web, Web Security, Infrastructure
Requirement For E – Commerce . [ 5 L ]

3. Business Models of e – commerce : Model Based On Transaction Type, Model Based On Transaction
Party - B2B, B2C, C2B, C2C, E – Governance. [2 L ]

4. E – strategy : Overview, Strategic Methods for developing E – commerce. [2 L ]

5. Four C’s : ( Convergence, Collaborative Computing, Content Management & Call Center ).
Convergence : Technological Advances in Convergence – Types, Convergence and its implications,
Convergence & Electronic Commerce. Collaborative Computing : Collaborative product development,
contract as per CAD, Simultaneous Collaboration, Security. Content Management : Definition of content,
Authoring Tools & Content Management, Content – partnership, repositories, convergence, providers,
Web Traffic & Traffic Management ; Content Marketing. Call Center : Definition, Need, Tasks Handled,
Mode of Operation, Equipment , Strength & Weaknesses of Call Center, Customer Premises Equipment
(CPE). [ 6 L ]

7. Supply Chain Management : E – logistics, Supply Chain Portal, Supply Chain Planning Tools (SCP Tools),
Supply Chain Execution (SCE), SCE - Framework, Internet’s effect on Supply Chain Power. [ 3 L ]

8. E – Payment Mechanism : Payment through card system, E – Cheque, E – Cash, E – Payment Threats
& Protections. [ 1 L ]

9. E – Marketing :. Home –shopping, E-Marketing, Tele-marketing [ 1 L ]

10. Electronic Data Interchange (EDI) : Meaning, Benefits, Concepts, Application, EDI Model, Protocols
(UN EDI FACT / GTDI, ANSI X – 12), Data Encryption (DES / RSA). [2 L ]

11. Risk of E – Commerce : Overview, Security for E – Commerce, Security Standards, Firewall,
Cryptography, Key Management, Password Systems, Digital certificates, Digital signatures. [4 L ]

12. Enterprise Resource Planning (ERP) : Features, capabilities and Overview of Commercial Software,
re-engineering work processes for IT applications, Business Process Redesign, Knowledge engineering
and data warehouse . Business Modules: Finance, Manufacturing (Production), Human Resources, Plant
Maintenance, Materials Management, QualityManagement, Sales&Distribution ERPPackage, ERP
Market: ERP Market Place, SAP AG, PeopleSoft, BAAN, JD Edwards, Oracle Corporation ERP-Present and
Future: Enterprise Application Integration (EAI), ERP and E-Commerce, ERP and Internet, Future
Directions in ERP [10]
Reference : 1. E-Commerce,M.M. Oka, EPH 2. Kalakotia, Whinston : Frontiers of Electronic Commerce ,
Pearson Education. 3. Bhaskar Bharat : Electronic Commerce - Technologies & Applications.TMH 4.
Loshin Pete, Murphy P.A. : Electronic Commerce , Jaico Publishing Housing. 5. Murthy : E – Commerce ,
Himalaya Publishing. 6. E – Commerce : Strategy Technologies & Applications, Tata McGraw Hill. 7.
Global E-Commerce, J. Christopher & T.H.K. Clerk, University Press 8. Beginning E-Commerce, Reynolds,
SPD 9. Krishnamurthy, E-Commerce Mgmt, Vikas

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