Good Morning Everyone!

My name is Abegail S. Espinosa, your Accredited Competency Assessor for Housekeeping NC II.

So how are feeling today?

Okay, so i would like also to acknowledge the presence of

_____________ AC Manager

______________ our Provincial TESDA Representative.

Good morning Maam and Sir

We are fortunate to have them here today to oversee the conduct of the assessment and to check if
it is in accordance with the prescribed competency assessment, methodology and procedure.

Before we go any further, I would like to collect first your admission slip.

Attendance. Call name and signature

I have here with me your accomplished application form and Self Assessment Guide. This is an
indication that you know and can perform all the unit of competency enumerated for Housekeeping
NCII.

Once again, I would like to welcome each of you in our assessment center for Housekeeping NC II.

The purpose of our assessment is to determine the level of your competency.

Today I am going to administer competency assessment for Housekeeping NC II.

The qualification for Housekeeping NC II is composed of Basic, Common and Core Competencies.

For our Core Competencies, we do have

1. Provide housekeeping services to guests

The different tasks to be performed for Housekeeping NCII are the following:

1. Making up bed
2. Valet servicing such as packing of guest clothes
3. Laundering of linen and guest clothes
4. And proper use of tools and equipment to clean premises

Evidences will be collected through demonstration, oral questioning, and written test.

To determine your knowledge and skills in Housekeeping, the assessment method we will use will
be written test, demonstration and oral questioning. These assessment methods can help measure
your underpinning skills and knowledge.
For your personal needs, the lavatory is located at the end of the hallway. And you can also take
your meal at our canteen which is located at the lobby. But keep in mind that during the
assessment, you are not allowed to leave the premises of the assessment center.

If you have difficulty in understanding the given instructions, please do not hesitate to inform me
because I am willing to help you, also, during the written examination, if you’re having troubles
writing down your answers, don’t be shy to tell me, because we can accept your answers verbally.

If you have concerns, questions or there is a need for you to clarify matter concerning the
assessment, you may raise your hand, because I am more than willing to assist you. But when the
assessment has already started please refrain from asking questions because it is no longer
allowed.

In the same way during the assessment, if you have physical or any form of difficulties, do not
hesitate to call my attention so we can addressed it immediately.

In case you have any question about the assessment result, you have the right to appeal. You can
send your right to appeal to the TESDA Provincial Office where the assessment center and assessor
are accredited.

Issuance of National Certificate

For the issuance of National Certificate, the AC manager shall inform you where you can claim
your National Certificate within Five working days after the assessment.

After the assessment and you’re found that you are not yet competent don’t worry about it because
you can be reassessed anytime at your own convenience. In case the reassessment is full
qualification, you have to undergo the whole assessment process.

If you are found to be competent in some units of competencies, the reassessment will focus on
where you are found to be not yet competent.

However if you did not pass two consecutive assessment you will be advised to undergo a refresher
course before applying for reassessment.

Occupational Safety and Health Requirements

During the actual assessment, please observe safety as you perform the different tasks. Make sure
to check on your electrical equipment before plugging it. Avoid pulling the chord as you unplug the
equipment. Observe body mechanics when lifting heavy equipment to avoid back injuries. In case of
accident, please call my attention immediately, so we can provide you with first aid and should the
need arise our medicine cabinets are located on the right side of the computer laboratory.

Confidentiality of Assessment Outcomes

As regards the result of your assessment, we observe strict confidentiality. This is to ensure your
integrity. The result will only be available for authorized personnel and to the institution where you
had your actual training. In relation to this, the assessment package is kept in a secured place, to
guarantee the integrity of the package. In lieu of this, every candidate is requested to refrain from
giving away any form of information that took place during the assessment process.
Copy of Specific Instructions to the Candidates

If you don’t have any question or clarification, I will now give you the copy of specific instructions.
Please read them carefully and do not hesitate to ask questions. I may be able to translate it from
English to your local dialect. If you need assistance, then I will be more than willing to assist you.

(Assessor guides Candidates in reading specific instruction to make sure that the candidates
understand the instructions.)

Assign numbers to the candidates I will now give you your assigned numbers.

Instructing candidates to the assessment Area

Everybody must be very ready now. Candidate number 1 you may now proceed to the assessment
area and for the rest of the candidates, please remain. I will call just call your number. Thank you
and please wait.

Collect the evidence and make the Assessment Decision

Candidate number 1 this is our Assessment area where you are going to perform

1. Making up bed
2. Valet servicing such as packing of guest clothes
3. Laundering of linen and guest clothes
4. And proper use of tools and equipment to clean premises

If you have any question, you may ask now because as soon as the assessment begins, you can no
longer ask me any question. (If the student has no questions, proceed to assessment) In that regard,
you may begin. Please be informed that there would be oral questioning after the demonstration.

Provide Feedback on the Assessment Sit down candidate number

How do you feel about the assessment? (Possible answers will be… I am confident and I was able to
perform or I am not confident and I was not able to perform some of the required competencies)
Summarize the Performance of the Candidate My observation coincide with your opinion. You are
already competent in performing the different skills in performing for Cookery NC II. You were able
also to answer all questions correctly and the result of the written test, showed that you are
knowledgeable about CHS NC II. In this manner I would like to congratulate you for a job well done.
I have found out that you are already competent.

Please sign the competency result summary. Provide Information on National Certificate of
Competency For the issuance of National Certificate, the AC Manager shall inform you were to claim
it after five working days. In this regard I would like to say congratulations.

For those who are not yet competent: Good morning candidate number 2. Please be seated. How do
you feel about the assessment? Mr. Escalona, after the assessment, I am so sorry but you are not
able to perform within the standard requirements of the Qualification. You have to review and
practice the activities related to the competency requirements of the Qualification further. But don’t
worry you can comeback after a month for reassessment or when you feel confident enough to be
reassessed. If you have doubts of the result of your assessment you may write a Right to Appeal to
the TESDA Provincial Office. Could you please sign the Competency Assessment Results Summary?