Chapter 4 Data Collection and Sampling Method
Chapter 4 Data Collection and Sampling Method
Exploratory important variables, and use these variables to form hypotheses that
can be tested in subsequent research
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Secondary Data
○ External secondary data
are existing data that have
○ Internal secondary data have already been collected by
traditionally existed in the other organizations.
form of accounting or ○ For example
financial information. ○ Government Agencies
○ For example ○ Other published sources
○ Profit and loss statements ○ Commercial Suppliers
○ Balance sheets ○ Trade Associations
○ Sales figures ○ Data warehousing and Data
○ Inventory records Mining
○ Internet Data Sources
○ Previous marketing research studies
○ Corporate News and Annual Reports
Online
○ Secondary Data Online 5
Types of Surveys
The Mail Survey The Personal Interview The Telephone
Interview
A mailed An interviewer
questionnaire is personally secures It is similar to the
typically the respondent’s personal
accompanied by cooperation and interview, but
a cover letter and carries out what uses the
postage paid could be described telephone instead
return envelope as a “purposeful of personal
for the conversation” in interaction.
respondent’s which the
convenience. respondents
replies to the
questions asked of
her.
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Questionnaire
Design
○ It is also referred to as the data collection instrument, the questionnaire is
either filled out personally by the respondent or administered and
completed by an interviewer. The questionnaire may contain any of three
types of questions:
○ 1) Multiple choice
○ 2) Dichotomous
○ 3) Open-ended
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Errors in Survey Research
○ Sampling error
occurs because a sample has been taken instead of a complete
census of the population.
○ Response error
Some respondents may “distort” the truth (to put it kindly) when
answering a question. They may exaggerate their income, understate their
age, or provide an answer that they think are “acceptable”.
○ Nonresponse Error
Not everyone in the sample will cooperate in returning the
questionnaire or in answering an interviewer’s questions.
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Experimentation and
Observational
Research
○ EXPERIMENTATION ○ OBSERVATION
○ The purpose is to identify cause- ○ It relies on watching or listening,
and-effect relationships between then counting or measuring.
variables.
○ INTERNAL VALIDITY refers to whether
T really made the difference in the
measurements obtained.
○ EXTERNAL VALIDITY asked whether
the results can be generalized to
other people or setting.
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The Basics of Sampling
○ Population – The set of all possible elements that could
theoretically be observed or measured; this is sometimes
referred as to universe.
○ Sample – A selected portion from the elements within the
population, with these elements being actually measured or
observed.
○ Census – The measurement or observation of all possible
elements from the population; this can be viewed as a
“sample” that includes the entire population.
○ Parameter – A characteristic of a population, such as the
population mean, population variance and population
standard deviation.
○ Statistic - A characteristic of a sample, such as the sample
mean, sample variance and sample standard deviation.
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Reasons to sample
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Sampling Methods
○ Nonprobability sampling is
primarily used in exploratory
research studies where there is
no intention of making statistical
inferences from the sample to
the population
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Sampling Methods under
Probability Sampling
1. Simple Random Sampling – every person or element in the population has an
equal chance of being included in the sample.
For example:
A firm has 750 production employees and wishes to select a simple
random sample of 40 workers to participate in the quality-assurance training
program.
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Sampling Methods
Probability Sampling
A C E
B D F
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Sampling Methods
Nonprobability Sampling
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