Guidance Notes
Guidance Notes
Please read the following carefully before completing your application form
Staywell is the new working name for Age Concern Kingston upon Thames Charity no. 299988 Company no. 2272550
Jan 2016 1
matches the criteria (see example on this page). In considering your experience,
remember all your previous work and draw on this to demonstrate that you have the
necessary skills. Do not forget other relevant experience outside work, such as
community/voluntary/leisure and other interests – if they contribute to meeting the
person specification. Describe any relevant skills this has helped you develop.
Remember, it is your skills and abilities relevant to this job that we are looking for.
You do not have to write several pages in support of your application, but rather
focus on ensuring you meet the essential criteria in the person specification.
e) Some general points to bear in mind
Your form should be written in a concise, well organised and positive way. Use active
words such as ‘I organised’ or ‘I planned’ or ‘I do’. It may help you to do a rough draft
first. This avoids mistakes and allows you to organise your application properly.
Applications should preferably be typed. If handwritten, use clear handwriting in an
organised way to facilitate clarity, as you need to remember that selection panel
members will be reading many applications. Do not send in the same application for
different jobs – pay attention to the requirements listed in this person specification.
Send your completed application form to the address indicated on the covering letter.
Ensure you are clear about the job, the department and team you will be working in.
If you have any queries, phone us and ask for clarification (020 8942 8256). Make
sure that your application form is sent in plenty of time to meet the closing date. Only
in exceptional circumstances can the closing date be extended.
f) Using the person specification to help you fill in the form
You may want to use the points in the person specification as headings when filling in
the section of the application form that says ‘How you meet the person specification
for the role’. Or you may prefer to write a paragraph on each criteria. An example of
meeting the ‘Ability to write clearly’ criteria in the person specification, might be met
by the following: ‘In my last job, I produced written reports and minutes, prepared
agendas and distributed relevant papers to the Resources Group Committee. In
doing so I recognised the need to be able to sum up points clearly and concisely, set
out actions and provide an accurate record of the meeting, proof reading the final
copy. I enjoy writing and believe I express myself well.’
4 The Interview
All short-listed candidates will be invited, by letter, by telephone or by email, to attend an
interview. We will inform you of the time, location, and contact for the interview, as well
as notice of any test or exercise you may be asked to do at the interview.
For some posts, short-listed candidates will also be asked to attend an assessment
centre to undertake a test, or series of tests, designed to assess applicants’ suitability for
the post.
Staywell is the new working name for Age Concern Kingston upon Thames Charity no. 299988 Company no. 2272550
Jan 2016 2
The recruitment and selection panel will be comprised of a minimum of two/three people,
and will normally include the relevant line manager of the post.
Applicants will be asked questions relating to the job description, person specification
and application, and the panel will take notes during the course of the interview. This is
part of the procedure to ensure that all applicants are treated fairly. If you are not sure
that you have understood the question, do not be afraid to ask for it to be repeated, or re-
phrased. Take your time and ensure you have included all the main points you want to
get across in your answer. In preparation for the interview, take the opportunity to read
through the job description, application form, and any other literature sent as part of the
information pack, and be prepared to talk about your experience, giving examples that
illustrate your ability to do particular parts of the job. If you have any special
requirements that would allow you to participate more fully in the interview, let the
recruitment administrator know when you telephone to confirm your attendance at
interview.
5 Job offers
Job offers may be subject to receipt of two satisfactory references, Disclosure of Criminal
Records and completion of a Medical Questionnaire. Confirmation in post will be subject
to satisfactory completion of a six-month probationary period and completion of any
mandatory training.
6 Feedback
All unsuccessful interviewed applicants are encouraged to request telephone feedback.
This will be given within seven days of the request, usually by the chair of the recruitment
panel.
Receiving constructive feedback can be useful for helping you in future interviews.
Feedback should be a two-way process. It is important to use the information given to
you positively.
You should also give feedback on how the process felt for you.
Staywell is the new working name for Age Concern Kingston upon Thames Charity no. 299988 Company no. 2272550
Jan 2016 3