Experian Access

User Guide

i
v
Contents

Experian Access features overview ............................................................................... 1

Experian Access features ................................................................................................. 1
Experian Access benefits ................................................................................................. 1
Experian Access target clients .......................................................................................... 1
Demo capability .............................................................................................................. 2
Reporting ........................................................................................................................ 2
Billing ............................................................................................................................. 2
Security .......................................................................................................................... 2
User IDs and passwords .................................................................................................. 2

First-time user login overview ......................................................................................... 3

First-time user login ............................................................................................................ 4
Experian Access Help Center ......................................................................................... 5
Help content ............................................................................................................ 5
Product Overview ............................................................................................................. 6
Collection and Locating Solutions ................................................................................ 6

Address SearchSM ............................................................................................ 6

Address Update .................................................................................................. 6
Collection Advantage ................................................................................................ 6
Collection Report ..................................................................................................... 6

MetroNet® ................................................................................................................ 6
Consumer Credit .................................................................................................... 6

Connect Check PlusSM ...................................................................................... 6

Credit Profile Report ................................................................................................ 6

Employment InsightSM ...................................................................................... 6

Social Search ..................................................................................................... 6
Consumer Credit solutions ..................................................................................... 6

BullseyeSM ........................................................................................................ 6
Instant Update .......................................................................................................... 6

Subscriber DecodeSM ....................................................................................... 6

Custom Solutions ................................................................................................... 7
Industry Solutions ......................................................................................................... 7

Automotive Credit ProfileSM .............................................................................. 7

Healthcare Credit ProfileSM ............................................................................... 7

Prospect Marketing ................................................................................................. 7

Instant Prescreen SM .......................................................................................... 7

iscreen ................................................................................................................ 7
i
v
Partner Services....................................................................................................... 7

Income ViewSM ........................................................................................................ 7

SmartBusinessReports SM ................................................................................. 7
Ancillary Add-ons............................................................................................................. 8
Report Summary .......................................................................................................... 8

Fraud ShieldSM .................................................................................................. 8

Profile Summary ................................................................................................. 8
Demographics Band ........................................................................................... 8
OFAC Name Matching Service ........................................................................... 8
Creditor Contact Information ......................................................................................... 8

Direct CheckSM .................................................................................................. 8

Credit Score Disclosure Exception Notices ........................................................ 8
Risk Model Add-ons ......................................................................................................... 8
Traditional ........................................................................................................................... 8
Income & Debt Estimators............................................................................................. 8
Industry ......................................................................................................................... 9
Bankruptcy .............................................................................................................. 9
Behavioral ..................................................................................................................... 9
Experian/Fair Isaac (FICO Scores) ............................................................................... 9
Home Tab — Dashboard ............................................................................................ 10

Products Tab ................................................................................................................... 10

Consumer Credit ................................................................................................... 11
Credit Profile ..................................................................................................... 11

Connect Check PlusSM .................................................................................... 14

Employment InsightSM ..................................................................................... 15

Social Search .................................................................................................... 16
Consumer Credit Services .................................................................................... 17
Bullseye ............................................................................................................ 17
Instant Update ........................................................................................................ 18
Subscriber Decode ........................................................................................... 19
Collection and Locating Solutions ......................................................................... 20

Address SearchSM ........................................................................................... 20

Address Update ................................................................................................ 21
Collection Advantage .............................................................................................. 22

i
v
Collection Report ………………………………………………………….23
MetroNetSM........................................................................................ 24
Industry Solutions .....................................................................................25
Automotive Credit ProfileSM ............................................................... 25
Healthcare Credit ProfileSM ............................................................... 26
Prospect Marketing ............................................................................. 27
Instant Prescreen ................................................................................ 27
Product demonstration .............................................................................. 28

Experian Access batch processing overview.......................................... 29

Home Tab/Batch Services................................................................... 29
Navigating to the Batch Services Inquiry Page ....................................... 30
Formatting your batch file correctly ..................................................... 31
Sample .CSV File ................................................................................ 31
Required Fields by Product ................................................................. 32
Inquiry Screen ...........................................................................................33
Uploaded file validation ....................................................................... 34
End user e-mail notification ................................................................. 35
Download Batch Services ................................................................... 36
Download Batch .................................................................................. 36

Experian Access batch processing overview/Archive Inquiries............ 37

View Individual Archive Report .............................................................. 37
Archives ............................................................................................................ 38
Archive Inquires .................................................................................. 38
View Archive Reports .......................................................................... 38
Archive Search Results/Usage Reports .............................................. 39
Preferences ...................................................................................................... 40
How to set your landing page .............................................................. 40
Credit Score Disclosure Exception Notices ........................................ 41
Instant Prescreen preferences ..................................................................42
Support………………………………………………………………………….43

i
v
Experian Access features overview
Experian Access provides Experian’s clients with an easy-to-use, secure online environment,
available 24-7 with no setup costs or special software or hardware installation required. This
sophisticated, web-based portal provides access to essential credit management tools in
one central, online location. All the accurate, critical data you need to make timely, informed
decisions and fast approvals is just a click away. The features and benefits of this delivery
option are included below:

Experian Access features

• User-friendly interface with tips and help content embedded in the application process
to help clients with their report requests
• Batch processing to enable clients to send a multiple-record file to process multiple
reports in one transaction
• Web-enabled user groups to introduce new products and provide client training;
recorded and archived for reference anytime
• Delegated administration of users via Experian Web Access Control System (EWACS)
• Secured Socket Layer with 128-bit encryption
• No special hardware or software required; an Internet-ready PC with a standard 128-bit
encryption browser is all that is necessary (Internet Explorer 7+ or Firefox)
®

• Multiple user access to the File One credit database

SM

Experian Access benefits

• No additional cost
• Highly secure application
• Allows clients to manage their own users, including powerful usage reporting capabilities
• Available 24 hours a day, seven days a week
• Lower client training time and associated costs

Experian Access target clients

Experian Access is ideal for clients that want to access Experian’s credit solutions via the
Internet but do not have volume levels that require or justify dedicated or leased-line access.
There is no additional hardware or software required beyond a standard CPU with a modem
and Internet access. Experian Access is browser-based and is presented in a user-friendly Web
application format. Typical industries using Experian Access are financial services, banking,
automotive, collections, credit union, and telecommunications, energy and cable. Experian
Access provides clients with an immediate view into the credit health of their customers.
Demo capability
Two methods are available for interacting with all available credit products: the Prefilled demo
Method and STAR 2000 Interactive Test Database method. Additional information can be found
on page 28 of this user guide.

Reporting
Usage reports that indicate product usage/time frame by individual user(s) and subcodes
are available. Additional Information can be found on page 39 of this user guide.

Billing
If you have access to more than one subcode, it is critical that you are aware which subcode is
to be used for which purpose. You are asked to select your subcode at the beginning of each
inquiry or before you submit a batch file. If you are not sure which subcode to use, please ask
your Security Designate. Selecting incorrect subcodes may cause billing errors.

Security
Experian, together with our clients, manages extremely sensitive information requiring the
®

strongest controls to ensure security, confidentiality and integrity.

• Experian Web Access Control System (EWACS)
– Highly secure registration process
– We also recommend that all clients setup IP address restrictions to protect access.
Security Designates have the ability to set IP address restrictions for each individual user.
• We electronically scramble your information using SSL (secure socket layer) encryption —
a widely trusted encryption standard.
• Adaptive authentication is an additional security system that is used to prevent unauthorized
users from logging in. It’s very simple to use and most users are already using this type of
technology when using online banking.

User IDs and passwords

Users are not to share ID’s and/or passwords for any reason Security Designates can provide
you with new products and services, update your ID or reset your password. Both our security
platform and the application itself are reviewed and audited by a third-party vendor. Security
controls, procedures and policies are placed through a rigorous security assessment process.
First-time user login overview
First-time user login
In order to access Experian’s credit products and services via the Web, first-time users first
must be set up by their Security Designate.

Once set up, the user will receive notification that they have been set up via email:
1. The first email will contain a URL inviting you to complete the registration process.
Accessing the URL will grant you the option to change your user id (valid for the first
time login in only), establish your new password and the secret questions and
answers used to reset your credentials in case you ever forget them.
2. The second email will contain your user id.
First-time user login
Experian Access’s URL: www.experian.com/access/login.html

By accessing the URL, first-time users will be prompted to:

1. Change their user ID (optional).
2. Verify e-mail address — this step is critical for password resets and future changes
to the user’s account.
3. Create your secret questions — the user must select 3 questions and provide the
answers to each of the questions. If the user forgets his or her password and selects
the Forgot Your Password? option, the system will utilize these secret questions to
verify the identity of the user so they may continue with the login process.
Experian Access Help Center
The Experian Access Help Center provides links to recorded Web casts, a comprehensive
library of frequently asked questions as well as links to user guides and product information.

Example:

Help content
Users requiring more information can utilize the Help links (questions marks located at the top
right of each section) to display additional information contained in Help pages.
Product Overview
Collection and Locating Solutions
• Address Search — Provides a comprehensive list of names and addresses associated
SM

with an input address.

• Address Update — Keeps you in touch with important customers by providing current
addresses from Experian’s nationwide, continuously updated database.
• Collection Advantage — Uniquely combines credit-based scoring, consumer contact
information, and state-of-the-art analytical services into a single delivery platform for the
collection industry.
• Collection Report — Provides current address information highlighting critical aspects
of a debtor’s situation pinpointing which debtors have the highest collection potential.
• MetroNet — Maximize your collection and skip tracing efforts with MetroNet’s
®

comprehensive, accurate and up-to-date data on more than 140 million households
and 19 million businesses.

Consumer Credit
• Connect Check Plus — Reduce financial losses due to identity fraud or risk exposure.
SM

• Credit Profile Report — Produce an applicant’s credit history instantly with the
unsurpassed data precision and file coverage of Experian’s File One database.
SM

• Employment Insight — An effective employment-screening tool providing Social Security

SM

number, address, previous employment history, public records and credit history.
• Social Search — Using Social Security number as the only input, helps you reach hard-to-
find individuals who may have changed their names or moved without a forwarding address.

Consumer Credit solutions

• Bullseye — Provides a quick, easy and cost-effective way to review previously reported credit
SM

information.
• Instant Update — A tool to report derogatory information instantly.
• Subscriber Decode — Provides the business name, address and telephone
SM

number of subscribers.
Custom Solutions
Experian Custom Solutions are for clients that are seeking the full power of Experian.
These solutions tailor the Experian credit products and services to meet the specific
needs of our clients.

Industry Solutions
• Automotive Credit Profile — Customized for the automotive industry including
SM

an automotive profile summary.

• Healthcare Credit Profile — Customized for the healthcare industry. It provides
SM

an immediate and accurate view of a patient’s credit history.

Prospect Marketing
• Instant Prescreen — Real time prescreen program that allows clients to automatically
pre-approve the consumer for credit products at the point-of-contact (POC).
• iscreen — Self-service, prescreen list fulfillment tool that enables small-to mid-tiered
credit grantors (e.g., credit unions and regional banks) to order prescreened names
through Experian's Experian Access.

Partner Services
• Income View — Tax verification service that provides clients with streamlined
SM

IRS 4506-T processing and prompt access to applicants’ verified income via the
Internal Revenue Service (IRS).
• SmartBusinessReports — Allows you to immediately determine the financial health
SM

and automatically monitor changes to the financial profile of companies.

Ancillary Add-ons
Report Summary
• Fraud Shield — Provides a comprehensive series of checks, searches and counters
SM

to screen every credit application; instantly recognizes warning signs and critical
discrepancies, such as Social Security numbers recorded as deceased, non-issued or
out of range.
• Profile Summary — Contains 17 significant calculations from the Credit Profile Report for
quick credit history analysis.
• Demographics Band — Verify a consumer’s identity and application information in seconds
even if the individual has no prior credit history.
• Telephone Numbers
• Geography Codes
• OFAC Name Matching Service
• OFAC Search Detail
• Match/No Match Message

Creditor Contact Information

• Direct Check — Helps financial institutions contact other credit grantors for fast
SM

information on a consumer in the following areas: collections, new accounts, fraud

detection, skip locating and loan activity.
• Credit Score Disclosure Exception Notices — Provides the necessary disclosure
information regarding credit score.
• Residential Mortgage
• General Finance

Risk Model Add-ons

Traditional
• VantageScore
• National Equivalency Score
• National Risk Model
• Scorex PLUS SM

• Scorex PLUS 2SM

Income & Debt Estimators

• Income Insight SM

• Income Insight W2 SM

• Total Debt-to-Income Insight SM

• Total Mortgage Debt-to-Income Insight SM

• First Mortgage Debt-to-Income Insight SM

• Asset Insight SM

• Financial Assistance Checker Model

SM
Industry
• Auto Risk Model
• Credit Union Risk Model SM

• Retail Risk Model

• Tele-Risk Model SM

• Telecommunications, Energy and Cable Risk Model SM

Bankruptcy
• Bankruptcy PLUS SM

• Bankruptcy Watch SM

• Experian/MDS Bankruptcy Model SM

Behavioral
• Emerging Credit Score SM

• CollectScore
• Fraud Shield Score Plus
SM

• Experian Never Pay SM

• RecoveryScore (Bankcard) & (Retail)

SM

• SureView (Non-Prime Bankcard)

SM

Experian/Fair Isaac Bankruptcy Score (FICO Scores)

• Risk Model 2
• Risk Model 3
• Risk Model 8
• Advanced Risk Score
• Advanced Risk Score 2
• Installment Loan Model 2
• Installment Loan Model 3
• Personal Finace Model 2
• Personal Finace Model 3
• Auto Loan Model 2
• Auto Loan Model 3
• Auto Loan Model 8
• Bancard Model 2
• Bancard Model 3
• Bancard Model 8
• Bankruptcy Score
Home Tab — Dashboard

• News about new features and/or upcoming training sessions

• Batch Jobs — download recently submitted batch jobs
• User Groups — sign up for upcoming user groups

Products Tab
The Products Tab contains links to all of the products that the user id has access to.
Products are grouped together in the following sections:
• Collection and Locating Solutions
• Consumer Credit
• Consumer Credit Services
• Custom Solutions
• Industry Solutions
• Prospect Marketing
• Partner Services
Consumer Credit — Credit Profile

Once a user has logged in, on the right hand side there will be a box titled “My Account.”
All of the products that the user has access to will display in this section under products. The
Credit Profile Report Inquiry page shown above is where a user can pull credit products individually.

Select the appropriate billing subcode from the drop-down menu. The input screen is dynamically
generated based on the ‘Display all fields’ or ‘Upload a Batch Job’ selection. Be sure to enter data
in all of the required fields (as indicated with a red asterisk) before submitting your transaction.
Consumer Credit — Credit Profile

Up to five optional risk model Add-on products may be added to the inquiry.

Note: If the user’s billing subcode is set to always return a specific risk model or ancillary
product, it will be automatically returned with the report. If a risk model is chosen, this will
override any existing subcode setting. To add a risk model, both the set risk model (based on
your billing subcode) and the additional selection must be added. For example, if your billing
subcode is set to receive the Scorex PLUS score and you wish to also receive or add the
SM

National Risk Model, both risk models must be added using the add-on feature. If you wish to
override the Scorex PLUS score and receive the National Risk Model only, simply add just the
National Risk Model. Contact Customer Support at 1 800 831 5614 for additional information on
Customer Master settings.
Consumer Credit — Credit Profile

The consumer report will then be displayed. Output options include printer-friendly format or download
as an Adobe Acrobat PDF.
® ®

• Select the new inquiry link to begin a new consumer inquiry.

• Select the edit inquiry link to return to the inquiry page and modify the original inquiry request
(optional). (An additional inquiry could be posted to the applicants file and additional charges
may apply.)
Consumer Credit — Connect Check Plus
SM

Inquiry Screen

*Required Fields

Response Screen
Consumer Credit — Employment Insight
SM

Inquiry Screen

*Required Fields

Response Screen
Consumer Credit — Social Search
Inquiry Screen

*Required Fields

Response Screen
Consumer Credit Services — Bullseye
Inquiry Screen

*Required Fields

Response Screen
Consumer Credit Services — Instant Update
Inquiry Screen

*Required Fields

Response Screen
Consumer Credit Services — Subscriber Decode
Inquiry Screen

*Required Fields

Response Screen
Collection and Locating Solutions — Address Search
SM

Inquiry Screen

Response Screen
Collection and Locating Solutions — Address Update
Inquiry Screen

*Required Fields

Response Screen
Collection and Locating Solutions — Collection Advantage
Inquiry Screen

*Required Fields

Response Screen

For detailed instructions please refer to the Collection Advantage Interactive User Guide
Collection and Locating Solutions — Collection Report
Inquiry Screen

*Required Fields

Response Screen
Collection and Locating Solutions — MetroNet
SM

Inquiry Screen

*Required Fields

Response Screen
Industry Solutions — Automotive Credit Profile
SM

Inquiry Screen

*Required Fields

Response Screen
Industry Solutions — Healthcare Credit Profile
SM

Inquiry Screen

*Required Fields

Response Screen
Prospect Marketing — Instant Prescreen
Inquiry Screen

*Required Fields

Response Screen
Product demonstration

Users can demo products within the Experian Access application by utilizing two
demonstration subcode options from the billing subcode drop-down menu. The STAR 2000
database test method allows users to enter any of the 250,000 test profiles into the interface in
order to produce specific output results.

The Pre-fill demo method, once selected, automatically pre-populates required fields within
the inquiry page.
Experian Access batch processing overview
Batch processing can process up to 5000 inquiries at once. Each Batch job will consist of one
credit product and any additional risk models and ancillary products the user selects. In order
to process a Batch request, the user provides a list of consumers in a .csv (Excel) file and
uploads the file.

Home Tab/Batch Services

The Batch services section on the Home Tab also lists the most recent Batch jobs processed
by the user.
Navigating to the Batch Services Inquiry Page
Click on the box next to the Upload a batch job section located in the uppers right hand
corner of the appropriate credit product inquiry page.
Formatting your batch file correctly
1. File must be in .csv format
2. File must contain a minimum of one record and a maximum of 5,000 records
3. File must contain 12 columns of the following data in the following order:

Column # Field name Special handling requirements

Alphanumeric only, no special characters
Column 1
Inquiry ID* *The Inquiry ID is a unique identifier the
(A in the example screen shot below)
User assigns to each consumer.
Column 2
First name Alpha only
(B in the example screen shot below)
Column 3
Middle name Alpha only
(C in the example screen shot below)
Column 4
Last name Alpha only including dashes (-) and single quotes (‘)
(D in the example screen shot below)
Column 5 Acceptable generation codes include: Jr, Sr, I, II, III,
Generation code
(E in the example screen shot below) IV, V, VI, VII, VIII or IX
Column 6
Social Security 123456789 or 123-45-6789
(F in the example screen shot below)
Column 7 Alphanumeric only including spaces, dashes (-),
Current address
(G in the example screen shot below) single quotes (‘), # or /
Column 8
City Alpha only including spaces
(H in the example screen shot below)
Column 9 Must be one of the supported state
State/Province
(I in the example screen shot below) abbreviations
Column 10
Zip code Alphanumeric only
(J in the example screen shot below)
Column 11 Alphanumeric only including spaces, dashes (-),
Reference number
(K in the example screen shot below) single quotes (‘), # or /
Column 12 Alphanumeric only including periods (.)
Type (T-code)
(L in the example screen shot below) Refer to Purpose Type Guidelines

1.1 Sample .csv file

Required Fields by Product
The file must contain the correct required fields; the required fields vary by product:

Product Required Fields

Inquiry ID
First name
Credit Profile Last name
Current address
Zip code
Inquiry ID
Social Search
Social Security
Inquiry ID
Address Search Current Address
Zip code
Inquiry ID
First name
Address Update Last name
Current Address
Zip code
Inquiry ID
First name
Bullseye Last name
Current address
Zip code
Inquiry ID
First name
Collection Report Last name
Current Address
Zip code
Inquiry ID
First name
Connect Check Last name
Social security
Please see Connect Check Guidelines for more information
Inquiry ID
First name
Last name
Connect Check Plus Social security
Current Address
Zip code
Please see Connect Check Guidelines for more information
Inquiry ID
First name
Last name
Social security
Cross View
Current Address
City
State
Zip code
Inquiry ID
First name
Last name
Employment Insight Current Address
City
State
Zip code
Inquiry ID
First name
Last name
Healthcare Credit Profile Current Address
City
State
Zip code
Inquiry Screen
Click on the Upload a batch job checkbox.

Step 1: Inquiry Details Section

a. Choose the appropriate Access Subcode from the drop down menu.
b. Choose the ‘Report Format’.
i. Enhanced
ii. Classic TTY

Step 2: Batch Services Section

a. Enter in the ‘Job Title’.
b. Select the file for uploading by clicking on the ‘Browse’ button.
c. Choose the appropriate ‘File Format’ by clicking on the radio button.
i. PDF
ii. HTML — printer-friendly (available for the Classic TTY report format only)
d. Choose the appropriate ‘Output Format’ by clicking on the radio button.
i. Individual File — A ZIP file containing one large continuous HTML or PDF file named
AllReports.PDF or AllReports.HTML
ii. Single Files — A ZIP file containing multiple .HTML or .PDF individual files. These
individual files are identified/named with the Inquiry ID, last name, and first name.
1DOEJOHN.HTML or 1DOEJOHN.PDF.

Step 3: Ancillary Add-ons & Step 4: Risk Model Add-ons Sections

a. Select additional Ancillary Add-ons and/or Risk Model Add-ons to be processed
in the batch job.
b. Please note that all selections will be applied to each consumer in the .csv file.

Click on Submit
Uploaded file validation
If the file cannot be validated, a preview pane and an error pane will display. The error pane will
contain only the records that did not pass validation. The fields containing red text are invalid.
Click the red fields to display the correct format for those fields. The Submit button will not
display if any records are found to be invalid. Batch processing requires 100 percent validation
in order to proceed to the next step.

When the file is validated, the preview pane is displayed. Click the Submit button to proceed.
Your batch request is being processed
Once the Batch has been submitted successfully, a notification page will display, informing the
user that he or she will receive an e-mail once the Batch job is complete and ready for download.

End user e-mail notification

The user will receive an e-mail (as shown below) once the Batch is ready for download.

Example:

Note: Batch files will be available for download for seven days from the date they are ready for download.
Download Batch Services
Once the email notification is received, navigate to the Batch Services section located on the
Home Tab.

Download Batch
1. Select the batch job by clicking in the box located to the left of the job title.

2. Click on the Download Batch button.

3. Select the location for the Batch file to be saved.

The Batch file will be delivered in a .zip file and contain multiple individual files in either HTML or
PDF. WinZIP (www.winzip.com/) or similar software is required to unzip the compressed output file.
®

Note: WinZip can be downloaded at www.winzip.com/downwz.htm.

Batches are available for download for seven days from the date the Batch is ready for download.
After seven days, the Batch expires and it is no longer available.
Experian Access batch processing overview/Archive
Inquiries
If the Archived inquiries feature has been activated by the Security Designate, the individual
reports can be accessed via a search.

View Individual Archive Report

1. Select the batch job by clicking in the box located to the left of the job title.

2. Click on the Details button.

1. Select the Individual report by clicking in the box located to the left of the job title.
2. Select to download results as either PDF or CSV format located in the upper right hand corner.

3. A copy of the individual report will pop up in the format that you chose.
Archives
Archive Inquires
Experian Access offers archive functionality, which allows users and Designates to store,
retrieve and print previously accessed credit reports for up to three months. Designates have
the ability to view all reports accessed for the subcodes they manage. By default, users have
access to their own reports, but Designates may provide users with another level of access
within the system that allows them to retrieve reports generated by all subcodes assigned to
the user.

View Individual Archive Reports

1. Select the individual report by clicking in the box located to the left of the job title.
2. Choose to view the archive report in either PDF or Web Page in the View selected as section
located in the upper left hand corner of the Archive Results.

3. Report will display in the chosen format

This functionality is provided as a service to our clients. Experian’s liability is limited to the storage of
the data for a limited time, and this data may not be used for credit-granting purposes. To request this
functionality, Head Security Designates must call Customer Support at 1 800 831 5614. Please refer
to the Internet Security Guidelines for additional information at www.experian.com/Experian Access/
Experian Access/security.html.
Archive Search Results/Usage Reports
Archive Search results (aka Usage Reports) provide transaction data for up to twelve months.
Designates and users can sort their results by date, product type, applicant data, subcode, user
data or reference number (if included upon inquiry). Results can be downloaded in either PDF
or CSV format.
Preferences
How to set your landing page
By accessing the Preferences Tab you can set your landing page.

Preferences can also be set for each individual product by clicking on the product
name under the Preferences section located on the right hand side of the screen.

*Required Fields

Response Screen
Preferences for Credit Score Disclosure Exception Notices can only be set by the
Security Designate.

Credit Score Disclosure Exception Notices

Step 1: Inquiry Details section
a. Choose the appropriate Access Subcode from the drop down menu.
b. Choose the ‘Report Format’.
i. Enhanced
ii. Classic TTY

Step 2: Ancillary Add-ons section

a. Click on the check box next to Residential Mortgage or General Finance.
b. Choose the appropriate Risk Model from the drop down menu.
c. Enter you company name and address information that you want to appear on the
Disclosure Notices.
d. If you would like this preferences to apply to all of your subcodes, click on the check
box next to ‘Apply these settings to all my Subcodes’.

Click on ‘Save Changes’

Preferences for Instant Prescreen can only be set by the Security Designate
Instant Prescreen preferences

Instant Prescreen preferences

Step 1: Inquiry Details section
a. Choose the appropriate Access Subcode form the drop down menu.
b. Choose the ‘Report Format’
a. Enhanced
b. Classic TTY

Step 2: Ancillary Add-ons section

a. Click on the radio button next to the appropriate Risk Model.
b. Enter in the Score Range
c. Select the Criteria Level if applicable
d. Click on the check box next to the ‘Hide Score and Criteria Level on Inquiry
Screen’ if applicable
e. Click on the check box next to the ‘Apply these settings to all my Subcodes’ if applicable

Click on ‘Save Changes’

Support
For additional Experian Access support, contact our Customer Support Center
at 1800 831 5614 or our Technical Support Center at 1 800 854 7201.
• Customer Support — 1 800 831 5614

• Technical Support — 1 800 854 7201