Toad® for Oracle 15.

Installation Guide
© 2022 Quest Software Inc. ALL RIGHTS RESERVED.
This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a
software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the
applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written
permission of Quest Software Inc.
The information in this document is provided in connection with Quest Software products. No license, express or implied, by
estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest Software
products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR
THIS PRODUCT, QUEST SOFTWARE ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED
OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT
SHALL QUEST SOFTWARE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR
INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS
INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN
IF QUEST SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest Software makes no
representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right
to make changes to specifications and product descriptions at any time without notice. Quest Software does not make any
commitment to update the information contained in this document.
If you have any questions regarding your potential use of this material, contact:
Quest Software Inc.
Attn: LEGAL Dept
4 Polaris Way
Aliso Viejo, CA 92656
Refer to our Web site (https://www.quest.com) for regional and international office information.

Patents
Quest Software is proud of our advanced technology. Patents and pending patents may apply to this product. For the most current
information about applicable patents for this product, please visit our website at https://www.quest.com/legal.

Trademarks
Quest, the Quest logo, Toad, Toad for Oracle, and Join the Innovation are trademarks and registered trademarks of Quest
Software Inc. For a complete list of Quest marks, visit https://www.quest.com/legal/trademark-information.aspx. All other
trademarks and registered trademarks are property of their respective owners.

Toad® for Oracle® Installation Guide

Updated - Friday, January 21, 2022
Version - 15.1

Toad for Oracle 15.1 Installation Guide 2

Contents

Overview of Toad for Oracle 4

System Requirements 5
About these requirements 5
Hardware requirements 5
Database requirements 6
Network 7
Additional requirements 7
Virtualization support 7
Windows Privileges 8

Install Toad 9
Toad for Oracle installation options 9
Installation and operation guidelines 9
Preinstallation instructions for Citrix or Remote Desktop Services 10
Install Toad silently from the command line 11
Run the silent installation 11
Install licenses 11
Command-line options 12
Install Toad as read-only 14

Post-installation tasks 16
Apply license keys to bundled products 16
Import user settings 16

Uninstall Toad for Oracle 18

Uninstall through Windows 18
Uninstall Toad silently 18

Toad for Oracle Editions 19

About us 21
Contacting Quest 21
Technical support resources 21

Toad for Oracle 15.1 Installation Guide 3

 1

Overview of Toad for Oracle

Toad for Oracle provides an intuitive and efficient way for database professionals of all skill and experience
levels to perform their jobs with an overall improvement in workflow effectiveness and productivity. With Toad for
Oracle you can:
l Understand your database environment through visual representations
l Meet deadlines easily through automation and smooth workflows
l Perform essential development and administration tasks from a single tool
l Deploy high-quality applications that meet user requirements and perform predictably and reliably
in production
l Validate database code to ensure the best-possible performance and adherence to best-practice standards
l Manage and share projects, templates, scripts, and more with ease

The Toad for Oracle solutions are built for you, by you. Nearly two decades of development and feedback from
various communities like Toad World have made it the most powerful and functional tool available. With an installed
base of over two million, Toad for Oracle continues to be the "de facto" standard tool for database development and
administration.

Toad for Oracle 15.1 Installation Guide

4
Overview of Toad for Oracle
 2

System Requirements

About these requirements

These are the system requirements for Toad for Oracle. Additional system requirements for the products that are
bundled in the Toad Editions are in the Toad for Oracle Editions Release Notes on
http://support.quest.com/technical-documentation.

Hardware requirements
Requirement Details

Processor 1 GHz processor

Memory l 1 GB RAM - Toad for Oracle 32 bit

l 2 GB RAM - Toad for Oracle 64 bit

NOTE: The memory required may vary based on the following: 

l Applications that are running on your system

l Size and complexity of the database
l Amount of database activity
l Number of concurrent users accessing the database

Hard disk space l 120 MB - Toad for Oracle 32 bit

l 150 MB - Toad for Oracle 64 bit

Operating system l Windows 8.1

l Windows 10
l Windows 11
l Windows Server 2012 R2 - 2 CPU required

Toad for Oracle 15.1 Installation Guide

5
System Requirements
Requirement Details

l Windows Server 2016

l Windows Server 2019

Database requirements
Requirement Details

Database client An Oracle client must be installed and configured on the system where you
are running Toad. The following are supported:
l Oracle Client or Instant Client 10.2.0.5
l Oracle Client or Instant Client 11.2.0.1/11.2.0.3
l Oracle Client or Instant Client 12c Release 1 and 2
l Oracle Client or Instant Client 18c
l Oracle Client or Instant Client 19c
l Oracle Client or Instant Client 21c

NOTE: You must use the 32-bit version of Toad with the 32-bit Oracle client,
and the 64-bit version of Toad with the 64-bit Oracle client.

Database server Oracle versions:

l 10g Release 2
l 11g Release 1 and 2
l 12c Release 1 and 2
l 18c
l 19c
l 21c (Linux and Oracle Cloud Infrastructure)

IMPORTANT: It is recommended that your client version be of the same

release (or later) as your database server. This is an Oracle
recommendation to prevent performance issues.

Cloud database service Oracle Database as a Service on Amazon EC2 and Oracle Cloud

Toad for Oracle 15.1 Installation Guide

6
System Requirements
Network
l Internet Protocol Version 6 (IPv6) is being adopted by the US Federal Government and industries around
the world. In its most basic format, the new protocol uses 128-bit addresses instead of 32-bit addresses,
which are used by the current IPv4 to route packets over the Internet. Toad for Oracle features, such as
FTP, access the Internet through third-party vendors that are IPv6 compliant, such as /nSoftware's
IP*Works. For access to Web sites by way of the Toad Online window, Toad simply invokes the user-defined
or default Web browser.
l Toad for Oracle Subscription editions require the user to sign in when using the product. This enables the
product to verify the user's identity and to check that they are entitled to use the subscription. To complete
this entitlement check internet access is required to connect to Quest Software's Licensing Servers.
l Toad for Oracle Subscription edition is bundled with Quest Auto Update, a service to periodically check for
and deliver product updates. Quest Auto Update requires internet access and must be able to reach the
cloud service at https://autoupdate.toadworld.com.

Additional requirements
Requirement Details

Additional Software l Microsoft Internet Explorer 6.0 or later (to view video from the Jump
list within Toad, and to view the product documentation in HTML
format).
l Microsoft Office 2016 and recent earlier releases are supported for
Word and Excel output.
l Adobe Acrobat Reader 7.0 or later (to view the product
documentation in PDF format).
l Microsoft .NET Framework 4.0 to support the Toad for Oracle
Editions Installer.

Virtualization support
Type Details

Application virtualization Citrix® XenApp

Desktop virtualization (VDI) vWorkspace™ 7.0 has been tested.

Server virtualization Oracle VM 3.1 has been tested.

VMware ESX Server 3.5, 4.0, and 5.5 have been tested.

NOTE: Toad may work in virtualization environments other than the ones listed.

Toad for Oracle 15.1 Installation Guide

7
System Requirements
Windows Privileges
In order to install and run Toad, make a connection, and do basic operations, you must have the following privileges.

Operating System Requirements

Windows 8.1 and 10 l Read access to the Oracle client folder

Windows Server 2012 R2, 2016, l Read/write privileges on the Oracle Home directories that you use for
and 2019 your connections

NOTE: Toad for Oracle Subscription edition is bundled with Quest Auto Update, a service to periodically check for
and deliver product updates. Installation requires administrator privileges on all supported operating systems.

NOTE: Other functionality in Toad may require additional privileges.

Toad for Oracle 15.1 Installation Guide

8
System Requirements
 3

Install Toad

Toad for Oracle installation options

You can install Toad in the following ways:

Typical installation
Use the Toad Editions Installer to install Toad, along with any or all of the other products of a Toad Edition. This
installer is available in the following formats:
l Web-based installer: This installer is a web-based thin client that automatically detects and downloads the
correct Toad installation files, based on your license key. At the same time, the installer detects any other
available Quest products in the Edition and allows you to select the ones to download and install.
l Full installer: This installer contains all of the installation files required to install Toad and any other
products of an Edition. It detects and shows the products in the Edition, based on your license key. This
installer supports administrators who need to provide installation programs from a central server to
multiple users.

Silent installation
You can perform a silent installation of Toad by running a standalone MSI installer. See Install Toad silently from the
command line in this guide.

Read-only installation
You can install a read-only version of Toad. See Install Toad as read-only in this guide.

Installation and operation guidelines

l Install the 32-bit version of Toad if you are using a 32-bit Oracle client. Install the 64-bit version of Toad if you
are using a 64-bit Oracle client.
l The Toad Editions installer contains both 32-bit and 64-bit software.

Toad for Oracle 15.1 Installation Guide

9
Install Toad
 l Toad automatically imports your settings files if the new version is within two releases of the previous
version. If your versions are more than two releases apart, install an intermediate version to successfully
import the files, and then upgrade to this version.
l If you need to import your Toad settings from another computer, you can manually import the settings. See
Import user settings.
l Toad for Oracle Subscription edition is bundled with Quest Auto Update, a service to periodically check for
and deliver product updates. Upon successful installation, Quest Auto Update is configured to run
automatically using the LocalService account. Product updates are automatically downloaded and a
notification window displays alerting you to the pending updates. You can install or dismiss updates from the
notification window.
NOTE: Quest Auto Update does not provide updates for all products produced by Quest.
l In order to install and run Toad for Oracle, make a connection, and do basic operations, you must have the
following privileges:

Operating System Requirements

Windows 8.1 and 10 l Read access to the Oracle client folder

Windows Server 2012 R2, l Read/write privileges on the Oracle Home directories that you use
2016, and 2019 for your connections

NOTE: Toad for Oracle Subscription edition is bundled with Quest Auto Update, a service to periodically
check for and deliver product updates. Installation requires administrator privileges on all supported
operating systems.

NOTE: Other functionality in Toad may require additional privileges.

l If you experience startup failures, do the following:

a. Right-click on the Toad shortcut, then select Properties.
b. Select the Compatibility tab.
c. Select Change Settings for All User.
d. Make certain Run this program as an administrator is selected for the user who is running Toad
(or you can set it for all users).

Preinstallation instructions for Citrix or

Remote Desktop Services
All Toad user files are stored in a user_name directory. When a user opens Toad for the first time, Toad copies the
contents of this folder to the user’s associated Application Data folder in the Toad installation folder.
NOTE: Write access is required to the Oracle directory if any of the users want to edit the tnsnames.ora file by
using the TNSNames Editor within Toad.

To install Toad on a Citrix/Remote Desktop Services system

1. Connect to the system as an administrator.
2. Copy the Toad installer to the Citrix/Remote Desktop Services server, if required.

Toad for Oracle 15.1 Installation Guide

10
Install Toad
 3. Install Toad according to the instructions provided in this guide.
4. Right-click the Toad.exe file in the root installation folder, and then select Properties. Make sure the Allow
non-administrators to run this program option is selected under Compatibility | User Account
Privileges.
5. Repeat these steps for each server in the Citrix/Remote Desktop Services farm.
Note: Although you must install Toad on every server in the farm, you only need to publish Toad once.

Install Toad silently from the

command line
A silent installation enables you to deploy Toad and other Edition products to multiple machines. To install silently,
you download an MSI file and then execute command-line parameters to install one product at a time. You can
change the parameters to fit your environment or standards, such as installing to a different directory.
These instructions are for performing a silent installation of Toad and, optionally, installing licenses on the target
computers. To perform a silent installation of other products that are provided with your Toad Edition, see the
installation guide for that product on https://support.quest.com/technical-documentation.
NOTE: Toad is installed per machine, and will be available to all users on that machine.

Run the silent installation

1. Go to https://support.quest.com/download-product-select.
2. Search for Toad for Oracle.
3. Under MSI Installers (Special Installations Only), download the Toad Editions zip file.
4. Unzip the download file.
5. From the Windows command prompt, run the Toad for Oracle MSI file. The basic command to run a silent
installation is the following:

msiexec /i "full path to MSI file"

Example
msiexec /i " C:\Users\jdoe\Downloads\ToadForOracle_12.10.0.111_x86_En.msi"
See Command-line options for additional options.

Install licenses
Applies to legacy Toad for Oracle with offline license keys.
To install licenses on the target computers, you do the following:
l Create a Questkey.reg text file to specify each license key.
l Send the file to the target PC and import it to the Registry there.

To create the Questkey.reg file

Create the Questkey.reg file in a text editor. The following is a template:

Toad for Oracle 15.1 Installation Guide

11
Install Toad
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\{08439167-4CA5-48E9-A810-A3A7C0B80B06}]
[HKEY_CURRENT_USER\Software\{08439167-4CA5-48E9-A810-A3A7C0B80B06}\Local]
[HKEY_CURRENT_USER\Software\{08439167-4CA5-48E9-A810-A3A7C0B80B06}\Local\REPLACE_
WITH_KEY]
"SiteMessage"="REPLACE_WITH_SITEMESSAGE"
"ProductName"="REPLACE_WITH_PRODUCTNAME"
"ProductVersion"="REPLACE_WITH_PRODUCTVERSION"
Follow these steps to configure the file:

1. Do not change the first two HKEY_CURRENT_USER lines. They are the key entries.
2. Replace the "REPLACE_WITH_(KEY | SITEMESSAGE | PRODUCTNAME | PRODUCTVERSION)" text
with the relevant information supplied with your license.
3. Add any additional licenses as required in the same file by replicating the last four lines and then applying
the correct information.
4. Save the file.

To apply the file on the target computer

1. Transfer the Questkey.reg file to the target PC.
2. Import the file to the Registry on the target PC with the following command in the Windows
command prompt:
C:\> reg import Questkey.reg

When the user runs Toad and any product installed with Toad, the software validates the license and removes the
entries from the Registry.
Toad (and any other product) is ready for use when the license is validated.

Command-line options
You can use the following command-line parameters when you silently install Toad:

Option Parameter Description

/l Package|ProductCode Installs or configures the product.

/f [p|o|e|d|c|a|u|m|s|v] Repairs the product. This option ignores any property
Package|ProductCode values entered in the command-line. The default argument
list for this option is 'omus.' The following options are
available:
l p—Reinstalls only if a file is missing.
l o—Reinstalls if a file is missing or an older version
is installed.
l e—Reinstalls if a file is missing or an equal or older
version is installed.

Toad for Oracle 15.1 Installation Guide

12
Install Toad
Option Parameter Description

l d—Reinstalls if a file is missing or a different version

is installed.
l c—Reinstalls if a file is missing or the stored
checksum does not match the calculated value.
This option only repairs files that have
msidbFileAttributesChecksum in the Attributes
column of the File table.
l a—Forces all files to be reinstalled.
l u—Rewrites all required, user-specific registry
entries.
l m—Rewrites all required, computer-specific registry
entries.
l s—Overwrites all existing shortcuts.
l v—Runs from source and re-caches the local
package. Do not use this option for the initial
installation of the product or feature.

/a Package Installs the product on the network.

/x Package/ProductCode Uninstalls the product.

/l [i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] Writes logging information to a logfile in the specified path.

Logfile The path to the logfile location must already exist. The
installer does not create the directory structure for the
logfile. Flags indicate which information to log. If no flags
are set, the default is 'iwearmo.' The following options are
available:
l i—Status messages.
l w—Nonfatal warnings.
l e—All error messages.
l a—Start up of actions.
l r—Action-specific records.
l u—User requests.
l c—Initial UI parameters.
l m—Out-of-memory or fatal exit information.
l o—Out-of-disk-space messages.
l p—Terminal properties.
l v—Verbose output.
l x—Extra debugging information. Only available on
Windows Server 2003.
l +—Append to existing file.

Toad for Oracle 15.1 Installation Guide

13
Install Toad
 Option Parameter Description

l !—Flush each line to the log.

l "*"—Log all information except for the v and x
options. To include the v and x options, enter "/l*vx".

/q n|b|r|f Sets the user interface level. Review the following options:
l q, qn—No UI
l qb—Basic UI. Use qb! to hide the Cancel button.
l qr—Reduced UI with no modal dialog box displayed
at the end of the installation.
l qf—Full UI and any authored FatalError, UserExit,
or Exit modal dialog boxes at the end.
l qn+—No UI except for a modal dialog box displayed
at the end.
l qb+—Basic UI with a modal dialog box displayed at
the end. The modal box does not display if you
cancel the installation. Use qb+! or qb!+ to hide the
Cancel button.
l qb- —Basic UI with no modal dialog boxes. Note
that /qb+- is not a supported UI level. Use qb-! or
qb!- to hide the Cancel button.

Note: The ! option is available with Windows Installer 2.0

and works only with basic UI. It is not valid with the full UI.

RESTRICTIONS p Prevents users from saving their connection password by

disabling the Save password field in the Database Login
window. For example: RESTRICTIONS=p

i Prevents users from accessing the Internet via Toad by

disabling all Internet access in Toad. This can be combined
with the 'p' parameter; for example: RESTRICTIONS=p,i

Install Toad as read-only

A Read-only version of Toad prevents the user from making any changes to the database, regardless of their Oracle
privileges. In order to get a Toad installation to be Read Only, you can do so by using a parameter when installing
the "normal" msi installer. This will make Toad read-only for all users on that machine for that version. You must
have the appropriate license for a read-only version of Toad.
NOTE:
l Starting in v13.2, there is no longer a separate installer for the Read Only version.
l Toad is installed per machine, and will be available to all users on that machine.

Toad for Oracle 15.1 Installation Guide

14
Install Toad
To install Toad for Oracle Read-Only
1. Obtain the license key and site message text for your installation.
2. Go to https://support.quest.com/download-product-select.
3. Search for Toad for Oracle.
4. Download the appropriate Toad Edition installer.
5. Toad can be installed in Read-Only mode by using either of the following two methods:

a. If launching the installer via the msiexec.exe command, include "READONLY=1" in the
command line. For example: msiexec /i ToadforOracle_GA_14.0.75.662_x64_
En.msi READONLY=1
b. Adding a "Read-Only" DWORD entry with a value of 1 to the following Registry location: HKEY_
LOCAL_MACHINE\Software\Quest Software\Toad for Oracle\<version> (where in
this case, <version> = "14.0")
6. Review the license terms, select I accept these terms, then click Next.
7. If your license key is not shown, click Add to enter your license key and site message, then click Next.
8. Click Install.

Toad for Oracle 15.1 Installation Guide

15
Install Toad
 4

Post-installation tasks

Apply license keys to bundled products

Applies to legacy Toad for Oracle with offline license keys.
All products within a Toad Edition share a licensing key. For best results, when you have completed installation of
your products, run Toad for Oracle first and enter the license key when prompted. This ensures that all installed
products reflect the appropriate license key.
If you have previously licensed versions of Toad for Oracle or the other products in this Edition, your old license keys
will continue to work. If you are upgrading to a different Edition and have been issued a new key, use the following
procedure to apply it.

To add or upgrade an existing license

1. Launch Toad for Oracle.
2. Select Help | Licensing, then enter your new license key. Any new features are enabled automatically, and
any additional Toad products are licensed using this key.

Cumulative licensing
You can add multiple licenses, including those for add-on packages like Sensitive Data Protection, to Toad. Toad
will use the licenses providing the highest degree of features.

Import user settings

If you are installing a new version of Toad on the same computer where a previous Toad version is installed, Toad
automatically imports your settings if the new version is within two releases of the previous version. If your versions
are more than two releases apart, you need to install an intermediate version to successfully import the files, and
then upgrade to this version.
If your old settings are not located on the same computer as the one where you are installing this version of Toad,
use the following procedure to import them.

Toad for Oracle 15.1 Installation Guide

16
Post-installation tasks
To import settings from another computer
You need your license key to complete these steps.

1. On your old computer, open Windows Explorer and locate the Toad settings folder.
NOTE: To find the settings folder, select View | Toad Options | General. The folder location is listed in the
Application data directory field.
2. Copy the folder to the new computer, a network it can connect to, or a storage device.
3. Install and open Toad on the new computer.

4. Select Utilities | Copy User Settings in the main Toad toolbar.

5. Click then navigate to the copied folder.

NOTE: You can also select Utilities | Copy User Settings, then select Create a clean set of user files
from the base installation.

Toad for Oracle 15.1 Installation Guide

17
Post-installation tasks
 5

Uninstall Toad for Oracle

Uninstall through Windows

1. Open the Programs and Features control panel in Windows.
2. Select the Toad for Oracle entry, then select Uninstall.
3. Click OK.

Uninstall Toad silently

The following is the basic command to uninstall Toad silently:
msiexec /x "path_to_msi_file\ToadForOracle_version_x86_En.msi" /q
See Command-line options for additional command options.

Toad for Oracle 15.1 Installation Guide

18
Uninstall Toad for Oracle
 Toad for Oracle Editions
Each Toad for Oracle Edition is packaged with additional Quest products to expand your experience. The following
products may be part of your Toad for Oracle Edition:
l Toad for Oracle 15.1
l Benchmark Factory for Databases
l Code Tester for Oracle
l Spotlight on Oracle
l SQL Optimizer for Oracle
l Toad Data Modeler

The following Toad for Oracle Editions are available:

Edition Licensed

Toad for Oracle Base Edition Toad® for Oracle®

Toad for Oracle Professional Toad® for Oracle® Professional

Edition

Toad for Oracle Xpert Edition Toad® for Oracle® Xpert — Includes all features in Base and Professional
Editions
SQL Optimizer for Oracle®

Toad for Oracle Developer Edition Toad® for Oracle® Xpert

Code Tester for Oracle®
Benchmark Factory® for Databases - Oracle Edition

Toad for Oracle DBA Edition Toad® for Oracle® Xpert

DB Admin Module Add-on
Spotlight on Oracle® — Includes Spotlight on Unix/Linux, Spotlight on
Windows, and Spotlight on Oracle Data Guard
Benchmark Factory® for Databases - Oracle Edition
Toad® Data Modeler

Toad for Oracle DBA RAC Edition Toad® for Oracle® Xpert
DB Admin Module Add-on
Spotlight on Oracle® with RAC Option — Includes Spotlight on Unix/Linux,
Spotlight on Windows, and Spotlight on Oracle Data Guard
Benchmark Factory® for Databases - Oracle Edition
Toad® Data Modeler

Toad for Oracle DBA Exadata Toad® for Oracle® Xpert

Edition DB Admin Module Add-on

Toad for Oracle 15.1 Installation Guide

19
Toad for Oracle Editions
 Edition Licensed

Spotlight on Oracle® with RAC and Exadata Options — Includes Spotlight

on Unix/Linux, Spotlight on Windows, and Spotlight on Oracle® Data Guard
Benchmark Factory® for Databases - Oracle Edition
Toad® Data Modeler

NOTE: The DB Admin Module can be added to any Toad Edition.

Toad for Oracle 15.1 Installation Guide

20
Toad for Oracle Editions
 About us
About us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven
software solutions that help you spend less time on IT administration and more time on business innovation. We
help you modernize your data center, get you to the cloud quicker and provide the expertise, security and
accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community
to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver
solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging
the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure
your information technology is designed for you and by you. This is our mission, and we are in this together.
Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter
Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q
itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest
For sales or other inquiries, visit www.quest.com/contact.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial
versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a
day, 365 days a year. The Support Portal enables you to:
l Submit and manage a Service Request
l View Knowledge Base articles
l Sign up for product notifications
l Download software and technical documentation
l View how-to-videos
l Engage in community discussions
l Chat with support engineers online
l View services to assist you with your product

Toad for Oracle 15.1 Installation Guide

21
About us