Behavioral Event Interview Guidelines
Behavioral Event Interview Guidelines
The concept behind Behavioral Event Interviews (BEI) is that past behavior is a reliable indicator of
future response in a similar situation. BEI is different from the traditional screening interviews:
Instead of asking how you would behave in a particular situation, the interviewer will ask you how you
did behave. Expect your interviewer to question and probe your answers.
The interviewer will ask you to provide details and will not allow you to theorize or generalize about
several events.
The interviewer will be looking for concrete and specific examples revealing one or several of the
following traits during the interview:
Recall a recent situation that showed favorable behaviors or actions, especially involving work
experience, leadership, professional relationships, teamwork, planning, etc.
Prepare short descriptions of each situation; be ready to give details when asked. Be sure the story has a
beginning, a middle and an end. Focus on the challenges you faced and how you handled them.
Be specific. Recall the results and the impact your actions had.
Examples: (note that different candidates may be asked different questions based on their background.
A few of these situations may not apply to you at all)
Describe a situation in which you were able to use persuasion to successfully convince someone to
see things your way.
Convince GM of room checks
Describe a time when you were faced with a stressful situation that demonstrated your coping skills.
Turning around 70 rooms in 2 hours.
Give me a specific example of a time when you used good judgment and logic in solving a problem.
Lost and found policy
Give me an example of a time when you set a goal and were able to meet or achieve it.
Habib Rehman Trophy
Tell me about a time when you had to go above and beyond the call of duty in order to get a job
done.
Three months in the hotel
Tell me about a time when you had too many things to do and you were required to prioritize your
tasks. – Managing the corporate audit and reopening lockdown, weassure programme
implementation
Tell me about a time you were able to successfully deal with another person even when that
individual may not have personally liked you (or vice versa).
Laundry manager at ITC Maurya.
Give me an example of a time when something you tried to accomplish and failed. -
Give me an example of when you showed initiative and took the lead.
Tell me about a recent situation in which you had to deal with a very upset customer or co-worker.
Give me an example of a time when you used your fact-finding skills to solve a problem.
Describe a time when you anticipated potential problems and developed preventive measures.
Tell me about a time when you were forced to make an unpopular decision.
Holding staff back for an hour if they were even 2 mins late, laying off staff.
Describe a time when you set your sights too high (or too low).