Project Manegment

University of Sulaimani
College of commerce \ Department of

project management
Importance of Communication in Project

Management
Prepared by
Diary Ali adballa

Importance of Communication in Project
Management
Every individual in a team contributes to the progress of

the project. The Project Manager is responsible for
organizing their efforts.
Communication is key to organization and coordination,

which involves gathering and disseminating information
depending on several factors.
The absence of communication might result in

redundancy, misunderstanding, misallocation, or
impractical expectations.
Let’s understand the importance of communication in

project management.
What Is Communication in Project Management?
Communication is exchanging information, ideas, and suggestions

resulting in effective and efficient projects.
It is a method for conveying the desired results from project members

and the expectations of their seniors and the organization.
Communication aids in the judgment of the capability of team members

and the planning and workflow designed by Project Managers and
seniors.
Why Is Communication in Project Management

Important?
Effective communication with wisely chosen words holds the potential

to achieve milestones, while ineffective one may yield poor results
deteriorating the quality.
The latter might occur due to the presence of resources with diverse
skill sets and requirements in a project.
The inability to indicate the requirements or the inability of team

members to grasp the needs will provide undesired results leading to
discrepancy and failure of the whole project and team.
Types of Communication in Project Management
The highly preferred communication type is verbal and written

communication due to the transparency and reliability of the method.
The clarity removes uncertainty and further leads to appropriate actions.
The significance of favored communications is described further.
Meetings
Gathering intellectuals with ideas and deciding powers brings valid

points worthy of argumentation to the table. Such effective
communication is a better method for reaching a conclusion or decision
regarding new ideas, projects, or problems faced during the projects.
Email
Email is another official source of communication in project

management that is completely reliable. It can be used in both formal
and informal information segregation and is a preferred source due to
ease of access, immediate outreach irrespective of geographical
boundaries, and the facility to attach proper and innumerable references
per the requirements.
Phone Calls
Phone calls bring more clarity to the topics over written emails due to
the spontaneous exchange of words. Leading the individuals directly to
the point conversation also provides the facility of conferencing, which
can be synonymously used in place of meetings. However, lacking
face-to-face communication might not be completely reliable. Absence
of reference materials while discussion often leads to
misunderstanding.
Discussion Boards
Discussion boards or group chats are a great platform for interaction

with seniors, team leads, and their members. Providing the opportunity
to understand each other's talents, attitudes towards work, and
dedication, discussion boards help exchange information and allow
bonding among participating individuals. In addition, the collaboration
and assistance in the discussion board aid in problem-solving,
decision-making, and understanding of the hidden skills of members.
Surveys
Based on non-verbal communication, surveys aim to accumulate

information on public opinion on certain issues or topics. Then, taking
the opinion by various methods, the organization uses the data for better
insights to resolve problems or suggest a new idea based on current
trends and needs. Being completely anonymous, they are also used
within the organization for a fair decision regarding the project or people.
Presentations
The utilization of technology such as presentation provides detailed

insights into productivity and efficiency with a clear indication of points
needing improvements. The method leaves room for suggestions and
questions that bring more clarity to ideas and opinions. Ease of sharing
and communication, irrespective of the mode, makes it a highly utilized
mode of communication.
How to Ensure Effective Communication in Project
Management?
Effective communication begins with project planning and ends

with efficient communication and planning accordingly.
1. Plan for the Project
The involvement and communication of participating individuals provide:
● A platform for diverse ideas

● A sense of involvement
● A better understanding of the capability
Performing this from the beginning, which is from the project's planning
phase, is a method of effective communication. The details and
discussion for steps of each method can be decided through it.
2. Establish a Communication Method
Once the duties have been assigned, the communication method must
also be designed. Multiple communication modes help divide the
channels based on types of information. For example, group chats and
written communication are effective for discussion, interaction, and
dissemination of information. Meetings and phone calls are great for
detailed or very short technical interactions.
3. Share Project Goals
Updating the latest project goals based on previous achievements

makes the objectives lucid. Moreover, it makes an effective mode of
communication as it provides room for suggestions to provide more
time-efficient methods by team members.
4. Listen to Your Team.
The team members are in direct contact with the problems faced and
can show the best analytical and problem-solving skills. Thus listening to
them is an important part of communication. Being heard and their
suggestions accepted encourages the members to provide more such
resolutions easing the task and helping the progress.
5. Keep Everyone Updated
Regular updates are significant in effective progress and saving human resources
time and hard work. An update on any methods, procedures, policies, risks, and
problems is crucial. In addition, it aids in involvement, thus making each responsible
rather than playing blame games.
6. Monitor Employee Performance
This helps comprehend the problems faced by employees. Through communication,

the problems can be sorted, or responsibility can be transferred to members with
different skill sets. Communication, in this sense, increases the dedication of team
members and assists managers in deciding new suitable roles based on the talents
of each member. The cause of the inability to achieve the target may also be
analyzed, and the lack of communication can be further rectified in this way.
resource
Simplilearn site
Simplilearn is one of the world’s leading providers of online

training for Digital Marketing, Cloud Computing, Project
Management, Data Science, IT, Software Development, and
many other emerging technologies.

Project Manegment

Uploaded by

Project Manegment

Uploaded by

University of Sulaimani

College of commerce \ Department of

Importance of Communication in Project

Diary Ali adballa

Every individual in a team contributes to the progress of

Communication is key to organization and coordination,

The absence of communication might result in

Let’s understand the importance of communication in

Communication is exchanging information, ideas, and suggestions

It is a method for conveying the desired results from project members

Communication aids in the judgment of the capability of team members

Why Is Communication in Project Management

Effective communication with wisely chosen words holds the potential

The inability to indicate the requirements or the inability of team

The highly preferred communication type is verbal and written

Gathering intellectuals with ideas and deciding powers brings valid

Email is another official source of communication in project

Discussion boards or group chats are a great platform for interaction

Based on non-verbal communication, surveys aim to accumulate

The utilization of technology such as presentation provides detailed

Effective communication begins with project planning and ends

1. Plan for the Project

The involvement and communication of participating individuals provide:

● A platform for diverse ideas

2. Establish a Communication Method

Updating the latest project goals based on previous achievements

4. Listen to Your Team.

5. Keep Everyone Updated

6. Monitor Employee Performance

This helps comprehend the problems faced by employees. Through communication,

Simplilearn is one of the world’s leading providers of online

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