LabUReader Plus 2

Urine Analyzer
UA3-9901-1

Service Manual

77 Elektronika Kft.

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 CONTENTS

Read this manual carefully before servicing the LabUReader Plus 2 urine analyzer device. Contents
This document may be copied, in whole or in part, as is, or with alterations, in any form A Introduction D.16  Replacing the drop tray detector
or by any means, provided that (1) alterations are clearly marked as alterations and (2) board
this copyright notice is included unmodified in every copy. Any other use or distribution A.1  How to use this manual D.17  Replacing the strip loading sensors
of this document is prohibited without the prior express permission of 77 Elektronika. A.2  Symbols and formatting conven- D.18  Replacing the ON button board
77 Elektronika makes this document available on an “as is” basis, and makes no war- tions D.19  Replacing the lift motor home posi-
ranty, express or implied, as to the accuracy, capability, efficiency, merchantability, or A.3  Safety precautions tion sensor
functioning of this document. In no event will 77 Elektronika be liable for any general, A.4  Intended use D.20  Replacing the puller motor home po-
consequential, indirect, incidental, exemplary, or special damages, even if 77 Elektron- A.5  Indications for use sition sensor
ika has been advised of the possibility of such damages. A.6  Limitation of use D.21  Replacing the head motor home po-
© 2015 77 Elektronika Kft. B  Analyzer overview sition sensor
All rights reserved B.1  Analyzer components D.22  Replacing the interlock board
Origin: Hungary, EU B.2  The measurement process D.23  Replacing the test strip tray micro
77 Elektronika Kft. C  The service software switch
H-1116 Budapest, Fehérvári út 98., Hungary C.1  Software update E  Checking and adjustments
www.e77.hu C.2  Access to the Service menu screen E.1  Lift motor home position
C.3  Working in the service menu E.2  Puller motor home position
The information in this manual was correct at the time of printing. D  Instructions for replacing parts E.3  Head motor home position
However, 77 Elektronika Kft continues to improve its products and reserves the right D.1  The tools necessary for servicing E.4  Head motor gear belt tightness
to change specifications, equipment, and maintenance procedures at any time without the device E.5  Lift motor gear belt tightness
notice. D.2  Disassembling the top housing F Troubleshooting
Companies, names and data used in examples are fictitious unless otherwise noted. No D.3  Replacing the LCD touch screen F.1  Abnormal analysis results
part of this document may be reproduced or transmitted in any form or by any means, D.4  Disassembling the middle housing F.2  Troubleshooting chart
electronic, mechanical or otherwise, for any purpose, without the express written permis- D.5  Disassembling the bottom housing G  Error messages and recommended
sion of 77 Elektronika. 77 Elektronika may have patents or pending patent applications, D.6  Replacing the mainboard actions
trademarks, copyrights or other intellectual or industrial property rights covering this D.7  Replacing the measuring head
H Appendices
document or subject matter in this document. The furnishing of this document does D.8  Replacing the motor controller
not give a license to these property rights except as expressly provided in any written card H.1  Appendix A: Technical specifications
license agreement from 77 Elektronika. D.9  Replacing the lift motor gear belt H.2  Appendix C: Support and ordering
If this instrument is used in a manner differently than specified in this manual, the D.10  Replacing the lift motor H.3  Appendix D: Printed circuit board di-
protection provided by the equipment may be impaired. D.11  Replacing the head motor gear agrams
belt
D.12  Replacing the head motor
D.13  Replacing the puller motor
document version 1.0 (06.11.2015) D.14  Replacing the printer
D.15  Replacing the check pad
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 CONTENTS

A  Introduction ▶▶ Analyzing samples

▶▶ Working with results
A.1  How to use this manual ▶▶ Quality Control (QC) Testing
The LabUReader Plus 2 Service Manual is intended as a guide and reference for ser- ▶▶ Main menu options
vice personnel. LabUReader Plus 2 may only be serviced by sufficiently trained service ▶▶ Instrument Settings
personnel employed or commissioned by distributors certified by 77 Elektronika. This ▶▶ Cleaning & Maintenance
Service Manual provides information on how the qualified service person can verify ▶▶ Troubleshooting
the performance of the device, perform troubleshooting, repair serviceable parts, and ▶▶ Appendices (incl. technical specification, safety information, and intended use)
calibrate the device.
A.2  Symbols and formatting conventions
Other applicable documents are: This manual uses the following symbols to highlight important information and help
▶▶ the LabUReader Plus 2 Operator’s Manual you navigate the text:
▶▶ the LabStrip U 11 Plus Instructions for Use. Symbol Explanation
For further assistance and feedback, visit
The Operator’s Manual contains the directions you need to unpack the analyzer, safely CAUTION: Indicates a potentially hazardous situation that if not
use it for your daily urinalysis and keep it in good working condition. avoided could result in personal injury or damage to the instru-
ment. This symbol is also used to highlight situations that can
compromise results.

Please note that this Service Manual is intended to be used as a sup- Caution text appears in bold type.
plement to the Operator’s Manual and does not contain every necessary BIOHAZARD: Indicates a potentially dangerous situation in-
information for operating and servicing the LabUReader Plus 2 instru- volving the presence of biohazardous material. All safety pre-
cautions must be taken to prevent personal injury or damage to
ment. For any personnel authorized and qualified to service the LabU- the equipment.
Reader Plus 2 instrument must have the knowledge and information
described in both the Operator’s Manual and the Service Manual of
LabUReader Plus 2. NOTE: Contains important information or useful tips on using
the analyzer.
Before reading this Service Manual, please read the related chapter Notes appear in italicized type.
of LabUReader Plus 2 Operator’s Manual, as descriptions and instruc-
tions in this Service Manual assume the knowledge included in the
Operator’s Manual. The ☞ symbol indicates a cross-reference within the text. In the manual, you will
The Operator’s Manual of LabUReader Plus 2 contains the following chapters: notice some text is in bold/italic or bold. The bold/italic text identifies screen names,
▶▶ Quickstart while simple bold text identifies a button (touch sensitive area) on the analyzer display.
▶▶ System Description
▶▶ Unpacking & Setup
▶▶ Interacting with the analyzer
▶▶ Start-Up Wizard
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Indicates that this system Caution, consult accompany-

 A.2.1 Labeling symbols used on the device, the accessories, or the contains certain toxic or ing documents
packaging hazardous substances or
The following symbols appear on the device, its AC Adapter, its packaging, and on the elements. The environ-
mental protection use pe-
packaging of the reagent strip it was designed to read. riod for this system is ten Consult instructions for use
years. The system can be
used safely during its en-
Double insulated product Indoor use only vironmental protection
or transformer. May also use period. The system
identify class 2 equipment Ethernet port symbol
should be recycled imme-
(power supply only) diately after its environ-
Catalogue number The CE mark indicates that the mental protection use pe-
product complies with the ap- riod has expired.
plicable directives of the Euro- In vitro diagnostic medical an-
pean Union alyzer
Indicates that this prod- Indicates that this equipment
uct has been tested to the is classified as Waste Electrical
requirements of CAN/ and Electronic Equipment un- Manufacturer Serial number
CSA-C22.2 No. 61010-1, der the European WEEE Direc-
second edition, including tive. It must be recycled or dis-
Amendment 1, or a later posed of in accordance with
version of the same stan- applicable local requirements Power on/off Do not use if package is dam-
dard includes the same Do not reuse aged
level of testing require-
ments
Handle with care USB port symbol
Batch code Stack no more than 4

Temperature limitation DC Adaptor Polarity Centre

The number of items that Humidity limitation Positive
the contents of the pack-
age is sufficient for

Protect from sunlight and Use by date Atmospheric pressure lim- This way up
heat itation

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 A.2.2 Abbreviations A.3  Safety precautions

The following abbreviations are used: Before installing, maintaining, servicing or troubleshooting the analyzer, it is essential
Abbreviation Definition that the safety requirements in this manual are read and understood. Avoiding safety
precautions may result in personal injury, death or the malfunction of the analyzer.
AC Alternating Current
This section contains general requirements and instructions for safe working on the
arb arbitrary analyzer. Additionally you will find more warning, caution messages and notes at every
section throughout the service manual.
ASTM American Society for Testing Material
 A.3.1 Service personnel qualification
conv conventional The instrument required to be serviced by service personnel trained and accepted by
77 Elektronika.
csv comma separated values

DC Direct Current  A.3.2 Electrical and mechanical safety

Remove jewellery from your arms, hands and neck to avoid causing short circuit,
EN European Standard electrocution or any possible accident by the analyzer moving parts.
If possible, disconnect the analyzer from electricity before opening it for adjustment,
ID identification number replacement, maintenance or repair.
Always reconnect protective ground cables to their lugs before power on the analyzer
LED Light Emitting Diode
again.
neg negative Never leave or place intentionally anything in the way of the moving parts of the an-
alyzer.
norm normal Do not try to touch any parts of the analyzer during their movements.
Always disconnect the analyzer from mains when the power cable is damaged, the
SI Standard International analyzer is damaged, the analyzer is exposed to rain, excessive moisture or anything
spilled inside of it.

 A.3.3 Biological safety
The samples that are analyzed with this device may contain biohazardous material
therefore the analyzer has to be considered as potentially biohazardous. Very import-
ant for your health to carefully read, understand and implement all the instructions
listed here.
Always wear protective gloves and clothing while handling the analyzer.
Never eat, drink handle contact lenses, apply cosmetics, store food or smoke while
working in a laboratory environment.
During service work, keep your hands and fingers away from your face.
Change gloves when contaminated, glove integrity is compromised, finished work or
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 CONTENTS

when otherwise necessary. Do not wash or reuse disposable gloves. ing semi-quantitative urinalysis using reflectance photometry to read urine test strips
The used protective gloves may be infectious and should be handled and disposed of displaying, storing, and processing the resulting measurement records. It is designed
in accordance with the local safety regulations. for use in professional settings such as hospitals or medical laboratories by qualified
Do not handle the waste directly as it may contain potentially biohazardous material. clinical personnel under the direction of a physician.
The analyzer still can be potentially infectous after removal from use and during
transportation. A.5  Indications for use
The LabUReader Plus 2 urine analyzer is a bench top IVDD for professional use de-
 A.3.4 Electrostatic discharge signed to be used exclusively with LabStrip U11 PlusCombiScreen urine test strips
Circuit boards are sensitive to static electricity, which can short-circuit them. Before manufactured by 77 Elektronika.
you touch any of the PCBs in the analyzer, wear an antistatic wrist strap or make sure The system indicates the pH and Specific Gravity (SG) of the urine samples and per-
that you discharge the static electricity that builds up on your body. You can do this forms the semi-quantitative measurement of relevant properties of the following urine
by touching a metal object that is connected to ground. analytes:
Bilirubin (Bil), Uribilinogen (Ubg), Ketones (Ket), Ascorbic Acid (Asc), Glucose (Glu),
 A.3.5 IT security Proteins (Pro), Blood (Ery), Nitrite (Nit), Leukocytes (Leu).
The built-in PC of the analyzer does not contain any anti-virus program therefore it The system provides a screening test for the early detection of the following conditions:
is very important to follow the below listed precautions. ▶▶ Liver disease
Always check all external storage devices with an anti-virus program before connect ▶▶ Biliary and hepatic obstructions
them to the analyzer. ▶▶ Carbohydrate metabolism disorders including Diabetes Mellitus
Never connect external devices to the analyzer, which are used in any public computer ▶▶ Haemolytic disease
systems or at home. ▶▶ Urological and nephrological diseases associated with haematuria or haemoglo-
Do not add, move or delete any files or software unless specified in the User or Ser- binuria
vice Manuals. ▶▶ Diseases of the kidneys and the urinary tract
▶▶ Pathological shifts in the pH value.
 A.3.6 Disposal of the analyzer See the MedlinePlus Medical Encyclopedia article on urinalysis for further
The instrument must be treated as biological contaminated-hazardous waste. Proper details.
disposal of old appliances ( including its plastic parts, electrical components) prevents
potential negative consequences for the environment and human health. All electrical A.6  Limitation of use
and electronic products and other components of the analyzer should be disposed Do not use the semi-quantitative results that the device provides to make diagnostic
separately from the municipal waste system. Final disposal must be organized in a or therapeutic decisions without additional analysis.
way that does not endanger waste handlers. As a rule, such equipment must be sterile The device was developed and manufactured for human diagnostics use only (original
before it is passed for final disposal. For more information about disposal of such prod- function). The manufacturer excludes all liability arising from or in connection with
uct, please contact your city office, waste disposal service or your Local Safety Officer. any use of the device that is different from its original function.

A.4  Intended use

The LabUReader Plus 2 urine analyzer is an In Vitro Diagnostic Device (IVDD). It
is designed to increase the accuracy and efficiency of routine urinalysis by perform-
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B  Analyzer overview
B.1  Analyzer components
Printer cover
Printer cover button
Top housing Test strip tray Serial connector
LCD screen
Strip delivery zone ON button

PS/2
Ethernet socket

Middle housing Bottom housing USB Type A sockets

Middle housing
USB Type B socket
Bottom housing Power socket
Test strip tray
Figure 1: Analyzer front view Figure 2: Analyzer back view

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Printer
Puller home sensor Mainboard Micro SD memory card

Motor controller card FFC cable to touch screen Drop tray Connector panel
Real time clock battery
Sensor flag

Ferrit bound

Lift home sensor

Lift motor
ON button board power connector
Head home sensor
Puller motor
power connector
Head motor
Detector board
Measuring head Head motor power
Strip timer rake connector
Power to motor
Drop tray Micro switch controller card
Interlock board
Bottom housing
Figure 3: Analyzer front view without top housing, touch screen, test strip Figure 4: Analyzer back view without top housing, touch screen, test strip
tray and strip loading sensor board cable tray and strip loading sensor board cable

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B.2  The measurement process C  The service software

The test strip is placed at the strip delivery zone where it is detected by the “On Tray
“sensor. The strip timer rake moves to its leftmost position while its teeth are just C.1  Software update
under the level of the test strip tray and moves upward until only the longer teeth are
above the test strip tray. The longer teeth catch the test strip and pull it until the two Only Adminstrator and higher access level operators can run a software up-
pins (pull strip phase). The rake moves upwards and lifts the strip over the nibs an date.
places it back on the tray. After that the rake moves downwards,then towards left about
10mm, upwards again with the first shorter pair of teeth behind the strip and moves The manufacturer is continuously upgrading the LabUReader Plus 2 user software,
the strip on the test strip tray towards the measuring head (move strip phase). The adding new features and improving usability. From time to time you will be sent a
rake repeats this movement 8 more times until the strip arrives under the measuring software update package for your device.
head. The measuring head reads the check pad, followed by each of the test pads on The most convenient way to enter software update files into the system is via a USB
the strip. The measuring head moves back to its home position and the strip is moved connection. When a software update package is developed, you will either receive the
in the waste bin of the test strip tray by the strip timer rake. files via e-mail or as a downloadable, or copied onto a USB flash drive.
The following sections describe the software update procedure in each of the two cases.
The update process will not overwrite or delete the existing database or your active
settings on the device.

 C.1.1 Using the ready-made USB flash drive

1. Switch on the LabUReader Plus 2 and wait until the system is ready.
2. Plug the USB flash drive with the software update into one of the USB A con-
nectors at the back of the analyzer. Wait for a (disk) icon to appear in the top
right hand corner of the Touch screen. The yellow disk icon indicates that the
system recognized the USB device.
3. On the Settings(2) » Update screen, wait for the Update button to light up and
tap it to start the automatic update processThe system detects the software up-
date package and verifies its contents before the Update button becomes active.
If no update is detected, the Update button changes to Refresh. Tap it to force
the system to check the peripherals again for updates.

Tap Restart when the update process is finished and remove the USB flash drive. You
can safely remove the flash drive by tapping and pressing down for a few seconds on
the logo in the top right corner of the display. The logo will turn grey and the disk
icon will disappear when you lift your finger or pointing device.

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4. Log out and tap in the “Enter name” textbox and when the system asks for the
 C.1.2 Using the online distributed software update package name, tap enter. The system logs you in as service. Once you have logged in as
You will need a USB flash drive, a PC or Macintosh to connect it to, and some basic a Service level user, a Service button to access the Service menu will become
computer skills. Complete the following steps to copy the software update package available on the Settings screen. The system, however, does not store the service
you received to an USB flash drive. password that is on the USB flash drive. You will have to insert the service flash
1. Create an ’update’ directory in the root folder of your USB flash drive. drive to log in as a service level user after logging off the device or before you
2. Unzip the software update package you received or downloaded and copy it turn on the device.
into the ’update’ directory you created.
 C.2.2 Activating the built-in service-level operator
The device will not be able to access the update files unless they are located You can use the default service password to activate the preprogrammed Service level
in the root folder of the USB flash drive in a folder named ‘update’. operator on your LabUReader Plus 2 system. This way, you will not need a USB flash
3. Complete the steps in C.1.1. drive to access the Service menu, only the service password itself.
1. Switch on the device or tap Logout on the Main screen to access the Login
C.2  Access to the Service menu screen screen. Tap the Enter name button.
You will need a USB flash drive with a valid service password file to access the Service 2. Enter ’service’ (all lower case, without the inverted commas) as the Operator
menu screen. You will either receive a ready-made USB flash drive for this purpose, name.
or your service password file will be sent to you electronically. If you receive the pass- 3. Enter the service password you downloaded when the screen prompts you for
word file electronically, you will need to complete the following steps before you can a password. If you are using an external keyboard to enter the password, keep
access the Service menu screen. in mind that the keyboard layout will depend on your language choice.
4. As a service-level operator, you now have access to the Service menu via the
 C.2.1 Using the separately distributed password Main»Options»Settings path.
You can prepare your own service USB flash drive. You will need a USB flash drive, a
PC or Macintosh computer to connect it to, and some basic computer skills.
1. Create a ’login’ directory in the root folder of your USB flash drive.
2. Unzip the compressed folder with your password file and copy its contents
into the ’login’ directory you created in step 1. The password is a string of ran-
dom letters and numbers, saved inside an “LUP2_login.txt” file.

The file contains the language settings, the operator name and the pass-
word: -L=en_GB.UTF8 -n=service -p=oOrMIy47uxE23w
The language can be changed if needed using the ISO 639-1 Code for the
required language.
For example, the string should be change to -L=pl_GB.UTF8 if you want
polish language setting.
3. Insert the service USB flash drive into the top USB A connector at the back of
the LabUReader Plus 2 device.

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C.3  Working in the service menu  C.3.1 Fast Test

Figure 6: Starting Fast test

Figure 5: The Service menu

Users with service-level operator profiles have exclusive access to a number of functions Fast Test is a basic built-in troubleshooting tool available to service-level operators.
that help them test and set up basic hardware-related functions of the device. These When you tap the relevant button, the system starts a partly interactive test sequence
features are collected on the Service menu. In this section, you can find all the details that checks every part of the device hardware and functionality. The test sequence runs
that you need to use these functions. automatically but you can skip any step or stop the test at any time.
The Fast Test function aims to run a short but thorough testing of various funciona-
The Service menu is a single screen, offering all the functionality that is hidden lity and components of the instrument. The service personnel only need to follow the
from normal users and administrators but is available above Service security level. instructions appearing on-screen, while results of the tests are printed as a Fast Test
printout form. Passed tests are indicated with OK, skipped test are indicated with
SKIP, and failed tests are indicated with FAIL on the printout.
During the Fast Test function the following HW and SW parts are tested: printer de-
tection & printing, display, touch screen function, strip sensing, sensors of the strip
transmitter & measurement system, measurement capability, input and output con-
nectors.
Test parts can be skipped by using the right arrow button. The whole test can be can-
celled and quit by using the left arrow button.

Read the description and collect the needed accessories before you start Fast
Test.

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You will need the following accessories and external devices to complete the test: C.3.1.1  The test sequence includes the following steps and screen prompts
•  at least about 50 centimeters (20 inches) of thermal printer paper
Screen prompt Required action Comment
•  the serial number (S/N) of the device at hand
Open printer door>- Follow the screen The system tests that the print-
Close printer door prompts er cover sensor and the thermal
You can find the serial number printed below a barcode on a label on the without paper>Load printer are functioning properly
back of the device. paper and close
printer door
Terminal dev S/N Enter the serial number This step is included for refer-
▶▶ a USB Type A-to-USB Type B converter cable of your particular de- ence purposes only. You can
▶▶ a connected external keyboard vice on a terminal con- skip this step.
▶▶ a DHCP router connected via the Ethernet connector that can assign an IP address nected to the serial
port
to the DocUReader device Date & Time If the date and time If the date and time settings are
▶▶ a grey check strip data that is displayed is often incorrect, even after you
▶▶ unused test strips not correct, enter the set them, the CR2032 battery
correct date and time, that powers the real-time clock
▶▶ a USB flash drive with some content (in the format that it of the system is either dead or
▶▶ Laptop or PC with a serial port checking software - e.g. Terminal - on it and a se- appears in), via a termi- has lost the connection to the
nal connected to the mainboard. You can skip this
rial cable to connect it to the analyzer. Set baud rate to 115200, parity to none and serial port tep.
bit rate to 8. USB-A (Remove Insert an USB-A flash The system tests the USB-A
USB-B) drive with content into connector.
the USB-A socket of the
This can be omitted from the test and skip the step where these accessories device, and unplug any
needed. devices connected to
the USB-B interface
[No text prompt. The Tap the five solid color
display displays a sol- screens (red, green,
id color] blue, black, and white)
that fill the entire dis-
play.
LCD quality? Tap the OK button if
the colors filled the dis-
play.
Tap the FAIL button if
the colors failed to ap-
pear, or did not fill the
display.

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Screen prompt Required action Comment Screen prompt Required action Comment
Touchscreen? Move your finger or a The touch screen doesn’t work Mech check...
capacitive stylus across with ordinary pen, use a capac- Check strip (insert) Place a grey check strip The system analyzes the grey
the display, and check itive stylus. If this test fails, you on the test strip ramp. check strip to offer a basic but
that a crosshair ap- need to check the connections reliable way of assessing the
pears, and that it fol- of the touch screen. accuracy of the photometry
lows the movements analysis.
that you make with the
pen or stylus accurate- Wet strip (insert) Place a test strip that The system processes the test
ly. you dipped in urine or a strip as usual and provides an
Tap OK if the crosshair quality control solution analysis result. You can test the
is aligned with the tip of on the test strip ramp accuracy of the photometry
your finger or stylus, analysis is you use a urine sam-
and FAIL if the cross- ple that you have tested before.
hair did not follow your
pen or stylus accurate- Strip (insert) Place a new test strip
ly. on the strip delivery
Ethernet test (DHCP) Connect the devivce to area.
a DHCP router.
Insert USB-B Plug in an USB-A-to- This test check the communica-
USB-B cable into both tion between the two types of
relevant sockets of the USB connectors.
device.
Keyboard: type “asdf- Connect a keyboard to
ghjkl” enter the device and type the
string asdfghjkl, then
hit Enter.
Print test pattern This step of the test process is
quality? only applicable if you loaded
some paper into the printer and
closed the printer cover.

Check that the printed

test pattern (From top
to bottom: a solid line,
two rows of disjointed
vertical lines, eight
closely printed lines,
and a row of Xs) is clear
and without any
streaks.

LED green? Check that the LED at

LED red? the test strip delivery
LED off? zone lights up and
shines with the relevant
color, and then turns
off.

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C.3.1.2  Key to the Fast Test printout  C.3.2 Set Mechanic

The system assesses each subsystem test as OK (passed) or FAILED separately. The
Fast Test as a whole is passed only if every subsystem test was successful.

If you skip a subsystem test, it gets a FAILED mark. The following table sum-
marizes the symbols that appear next to values on the Fast Test results printout.
! this data is information related to the device

# this value is either an input (#<) or an output (#>)

<< the system retried this step

OK the system passed this test

FAILED the system failed this step Figure 7: Set Mechanic starts with Head
(motor) screen
SKIP you skipped this step On the Set Mechanic screen, service personnel can run mechanic tests to
find out whether any change, repair or fine-tuning in the mechanical system
* indicates error is necessary.
The left and right arrows let the service personnel browse amongst the
seven screens each applied to specific movements, the setting of home
positions or flow tests of the three motors. Three screens are for run-
ning test and jitter checks of the three motors. Three screens for setting
home positions of the three motors. The seventh screen is for flow tests.

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C.3.2.1  Motor test screens C.3.2.2  Home position setting screens

Head motor Home position screen

Figure 8: Motor test screen Figure 9: Head motor Home set screen

•  Mode: It shows the name of the motor, which the screen is applied to.
•  Right-left arrows: It changes the mode and therefore the screens. The head motor home position setting is a little different from the other two. It comes
•  Home: It moves the particular motor to Home position. from the main requirement of a measuring head: most accurate reading of the pads.
•  OFF: It cuts off the power of the motor. Therefore the head home position must be where the reading of the check pad is the
•  <<Backward: It moves the motor backward (The flag moves toward the sensor). most effective. There are five different reading positions represented in five rows. The
•  Forward >>: It moves the motor forward (the flag moves out of the sensor). middle row shows the values of the position of a normal measurement check pad
•  Jitter (short): It checks (with a short movement) the lost motion of the particular motor, check. The other rows show the values that are read when the head moves forward
which caused mainly by the looseness of the gear belt. or backward 0.3 mm or 0.6 mm. Each position has four columns, showing the reflec-
•  Jitter (long): It checks (with a long movement) the lost motion of the particular motor, tance values of the four different wavelenght (colour). The number in the brackets are
caused mainly by the looseness of the gear belt. the measured value, the negative number above it is the difference from the expected
•  Run: It makes the motor do continious, full movements. value. If the difference is more than 150, the numbers turn blue, showing the irreg-
•  Stop: It stops the motor. ularity. The positions can be measured one-by-one with the Up and Down buttons.
•  Speed: It sets the speed of the movements. All movements can be run at three different The checking starts straight away when the row is selected. The Run button changes
levels of speed. Slow represents the normal operational level of speed. Fast is a medium to Stop with an orange background colour. The All Check measures all the positions.
level and the Service level is the fastest.
•  Sensor (home): The blue circle works as a control lamp. When the flag is in the sensor the
blue circle “lights up”.
The sensor is not activated when the motor is in home position as the motor
takes just as many steps as needed to move the flag out of the sensor.
•  Back: It takes back to the previous level of the menu system.
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Lift motor Home position screen Puller motor home position screen

Figure 10: Lift motor Home set screen Figure 11: Puller motor Home set screen

The lift motor home position setting is based on the movement of strip lifting. Five The puller motor Home position setting is based on how close the strip is pulled to the
motor position can be checked in a predefined sequence to make sure of the correct pins of the test strip tray at the end of the strip pull phase of the strip loading process.
position. The position check is selected by the Up and Down arrows. The motor makes •  Set: Pull “PULL end” position
the movement as soon as it is selected and can be checked again by tapping Run. The The strip is pulled just next to the pins (app. 0.5 mm) and does not touch them (see
actually selected position check is highlighted with a blue rectangular frame. Figure 40).
•  Set: Lift “LIFT strip” position •  Check: Pull “MEASURE” position
The gap after the first, longer “puller” pair of the rake is about 1.5 mm above the “pull” The rake just passed (app. 0.2 mm) the pins of the test strip tray and the front mover
pins of the test strip tray (see Figure 37). teeth are just a test strip away from the “measure” pins.
•  Check: Lift “PULL end” position
The top of the longer “puller” pair of rake tooth are about 2.5 mm above the test strip
tray (see Figure 38).
•  Check: Lift “PULL start” position
The first, longer “puller” pair of rake tooth are in the slot just under the end of the test
strip tray (see Figure 39).
•  Check: Lift “BASE” position
The rake is in BASE position, under the level of the test strip tray.
•  Check: Lift “MOVE end” position
The rake is in the end of its strip loading cycle, under the level of the test strip tray.
The rake shouldn’t touch the test strip tray.

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Flow test
 C.3.3 Sensors

Figure 12: Flow test screen Figure 13: The Sensors screen

The Sensors screen shows values of different sensors of the strip transporting system.
Flow test screen contains combined movements of the measurement process. The test The “OnTray” sensor detects whether a strip is placed on the test strip tray for mea-
needs to be done with unused test strips. surement, the “Pull check” sensor detects whether the strip was successfully moved
•  Pull Strip from the strip placing area, and the “Detect” sensor detects whether the strip got
The first phase of the measurement process. The rake goes to “PULL start” position, to the area where it cannot be reached by the operator anymore (inside the housing,
moves towards the pins until “PULL end” position and goes under the Test strip tray. before the measuring head). The service personnel can give commands to the instru-
•  Move Strip ments with the Pull Strip and the Move Strip buttons. Limits of the three sensors
The second phase of the measurement process. The rake moves upwards from under can be set with the left arrow and the right arrow buttons and can be updated with the
the test strip tray until “LIFT strip” position, moves towards the measuring head until Update button. Negative limit values (–X) activate an automatic mode which sets the
“MOVE” position. Then it goes under the test strip tray and back to lift motor “BASE” given sensor value according the following formula:
position Limit of … sensor: -X
•  Load Strip Automatically set limit: <VALUE MEASURED WITHOUT STRIP> - X
The combined movement of the previous two. There is one “Pull Strip” and nine “Move
Strip” movement, emulating the whole strip loading process from the moment the strip
is placed at the strip delivery area until it arrives under the measuring head.
•  Measure Strip
The measuring head reads the check pad then all the pads of the test strip tray.
•  Run
Combined movement of one “Pull Strip” and one “Move Strip” motion repeatedly
emulated until tapping Stop.

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 C.3.4 Device Serial Number  C.3.6 Self Check

The serial number of your LabUReader Plus 2 device, essential to LIS output and main- The analyzer runs a series of checks to make sure all electrical and mechanical com-
taining device warranty, is stored on the SD card. After you replace the mainboard or the ponents and the software work properly. The self check is the same as it is run after
SD card of the device (see “D.6 Replacing the mainboard”), you will need to check every powering on.
and re-enter the serial number (SN) of the device.
Follow these steps to change the serial number:
1. Find the serial number of your device on the sticker on the back of the device.
It is a code containing letters and numbers, and is marked SN. Note down the
serial number.
2. Access the Service menu, and tap the Device SN button. Use the onscreen
keypad to enter the serial number you copied off the bottom sticker.

You do not need to restart the device to enable the changes.

 C.3.5 Full Clear
After pushing the Full Clear button on the Service menu screen, the software dis-
Figure 15: The Self Check screen
plays a confirmation message. If the personnel touches the Yes, Apply button, every
normal and QC measurement result and operator (user and administrator account)
is deleted, settings are reset to default and passwords are cleared (for user, adminis-
trator and supervisor lever accounts).

Figure 14: Confirm full clear and reset

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D  Instructions for replacing parts D.2  Disassembling the top housing

To perform different service operations on the instrument’s mechanical or hard-
Do not, under any circumstances, try to take apart any of the re- ware parts – for example, changing the LCD touchscreen, tightening the gear
placeable modules listed in this section. If you take apart a replaceable belt, or changing the measurement head – firstly you need to disassemble the
module, the device warranty automatically becomes invalid. housing.
1. Remove the test strip tray and the strip timer rake.
D.1  The tools necessary for servicing the device 2. Turn the analyzer upside down.
▶▶ Phillips screwdriver, with a minimum of 100 mm long shank, 3. Unscrew the four PT screws of the pads at bottom housing and remove the
▶▶ Hex key set, pads.
▶▶ Tweezers 4. Unscrew the five PT screws, which secure the top housing to the bottom hous-
ing and turn the analyzer back.
It is recommended to magnetize your screwdrivers by rubbing a magnet along 5. Open the printer door.
their shanks a few times. This way, you will be able to easily loosen and tighten 6. Separate the top housing from the bottom housing by slowly and carefully moving
screws in hard-to-reach spots. Hitting the magnetized screwdriver against a hard and lifting it.
surface will remove the magnetic effect.

Always pay attention to the cables and connectors when re-assembling the
analyzer. Unplugged connectors would make the analyzer working with errors or
not working entirely.

Figure 16: Analyzer without the top housing

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D.3  Replacing the LCD touch screen D.4  Disassembling the middle housing
1. Firstly, remove the upper housing as described in “D.2 Disassembling the top 1. Firstly, remove the upper housing as described in “D.2 Disassembling the top
housing”. After this, follow the steps below. housing”and remove the LCD as described in”D.3 Replacing the LCD touch
2. Remove the printer button from the mounted middle housing. screen”. After this, follow the steps below.
3. Carefully pull off and lift the mounted LCD (with its plastic frame) from the 2. If you haven’t done it yet, remove the test strip tray.
middle housing. 3. Remove the power button.
4. Unplug the FFC cable from the LCD and fully remove the mounted LCD. 4. Unplug the strip loading sensor board cable.
5. Replace LCD with a new one and complete previous steps in reverse order. 5. Remove the mounted middle housing.

Figure 17: LCD screen lifted Figure 18: The middle housing has been removed from the ana-
lyzer

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D.5  Disassembling the bottom housing D.7  Replacing the measuring head
1. Complete steps in D.2 and D.4. 1. Firstly, remove the top housing as described in “D.2 Disassembling the top
2. Unscrew and remove the five PT screws, which secure the bottom housing to housing”. and remove the LCD as described in “D.3 Replacing the LCD touch
the base plate. screen” and remove the middle house as described in “D.4 Disassembling the
3. Lift the analyzer and remove it from the bottom housing. middle housing” and remove the mainboard as described in “D.6 Replacing
the mainboard”. After this, follow the steps below.
D.6  Replacing the mainboard 2. Unscrew and remove two hex socket screws (circled in red in Figure 20),
1. Complete steps in D.2, remove the LCD as described in steps 1-4 in D.3 and which secure the head cover panel.
remove the middle housing as described in D.4.
2. Disconnect all cables from the mainboard and remove the micro SD card.
3. Unscrew and remove the three phillips printer securing screws, unplug print-
er cables and remove the printer.
4. Unscrew and remove the two hex socket screws, which secure the ferrit bead
assembly to the mainboard and remove the ferrit bead.
5. Unscrew and remove the three hex socket screws, which secure the mainboard
to the device chassis.
6. Lift the mainboard carefully and unplug the measuring head cable.
7. Remove the mainboard and replace it with a new one.
8. Complete the previous steps in reverse order.

Figure 20: Removing the measuring head from the analyzer

3. Unscrew the head board securing screws (circled in blue in Figure 20) and
carefully lift the measure head panel.
4. Replace with a new one and complete the previous steps in reverse order.
5. Turn the analyzer on and log in as service.
6. Go to Service/Set Mechanic/Head (home set) menu.
7. Check and - if necessary - adjust the head motor home position sensor (see
Figure 19: The measuring head cable has to be disconnected be-
fore remove the mainboard “E.3 Head motor home position”).

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7. Turn the analyzer on and go to the Service/Set Mechanic/Puller (home

D.8  Replacing the motor controller card set) menu.
1. Complete steps in D.2, remove the LCD as described in steps 1-4 in D.3 and 8. Check the puller motor home position sensor - and if necessary - adjust the
remove the middle housing as described in D.4. sensor flag positioning (see “E.2 Puller motor home position”).
2. Disconnect all cables from the motor controller card and remove cables from
the cable tie mounts.
3. Unscrew and remove the two hex sockcet screws, which secure the gear belt
gurad and the motor controller card and remove the gear belt guard.

Figure 22: Removing the countersunk screw

Figure 21: Removing the timing belt guard

4. Unscrew and remove the hex sockcet screw and the countersunk screw, which
secure the motor controller card to the analizer.
5. Remove the motor controller card and replace it with a new one.
6. Complete the previous steps in reverse order.
It is necessary to start with the countersunk screw, next to the sen-
sor, when attaching the new motor controller card.

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D.9  Replacing the lift motor gear belt D.10  Replacing the lift motor
1. Complete steps in D.2, remove the LCD as described in steps 1-4 in D.3 and 1. Complete steps in D.2, remove the LCD as described in steps 1-4 in D.3 and
remove the middle housing as described in D.4. remove the middle housing as described in D.4.
2. Unplug the sensor cables and remove the gear belt guard as described in D.8. 2. Unplug the sensor cables and remove the gear belt guard as described in D.8.
3. Carefully pull the gear belt off of the pulleys starting with the driven pul- 3. Unscrew and remove the four hex socket screws, which secure the lift motor
ley❶, replace it with a new one and complete the previous steps in reverse to its holder plate (circled red in “Figure 24: Replacing the lift motor”).
order. 4. Remove the lift motor and replace it with a new one. Replace the gear belt and
4. Turn the analyzer on and check the lift motor jitter value in the Service/Set try to set it taut enough before tighten the lift motor securing screws.
Mechanic/Lift (motor) screen and - if necessary - adjust the tightness of the 5. Replace the LCD screen.
gear belt (see “E.5 Lift motor gear belt tightness”). 6. Turn on the analyzer and go to Service/Set Mechanic/Lift (motor) screen
and check the lift motor jitter values. If the values are out of range, the belt is
not taut enough (see “E.5 Lift motor gear belt tightness”).
7. Replace removed components.

Figure 23: Lift motor timing belt

Figure 24: Replacing the lift motor

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D.11  Replacing the head motor gear belt D.12  Replacing the head motor
1. Complete steps in D.2, remove the LCD as described in steps 1-4 in D.3 and 1. Complete steps in D.2, remove the LCD as described in steps 1-4 in D.3 and
remove the middle housing as described in D.4. remove the middle housing as described in D.4.
2. Remove the mainboard as described in D.6. 2. Unscrew and remove the four hex socket screws, which secure the head motor
3. Unscrew and remove the four torx screws (circled red in Figure 25), which se- to its holder plate.
cure the two belt retaining plate to the sliding holder frame of the measuring 3. Remove the head motor and replace it with a new one. Replace the gear belt
head. and try to set it taut enough before tighten the head motor securing screws.
4. Remove the retaining plates and pull the belt off of its pulleys. 4. Replace the LCD screen.
5. Turn on the analyzer and go to Service/Set Mechanic/Head (motor) screen.
Start to pull the timing bell off of the top idler pulley.
6. Check the head motor jitter values. If the values are out of range, the belt is
5. Replace the belt with a new one, re-attach the retainer plates, the mainboard not taut enough (see “E.4 Head motor gear belt tightness”).
and the LCD screen. 7. Loosen the head motor securing screws (circled red in Figure 26) and repo-
6. Turn the analyzer on and check the head motor jitter value in the Service sition the motor so, that it tightens the belt. Tighten the screws and run the
menu and - if necessary - adjust the tightness of the gear belt (see “E.4 Head jitter check again.
motor gear belt tightness”). 8. Repeat step 7 as many times as necessery.
9. Replace removed components.

Figure 25: Replacing the head motor timing belt Figure 26: Replacing the head motor

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3. Unplug printer cables from mainboard and remove the printer.

D.13  Replacing the puller motor 4. Unscrew and remove the two hex socket screws (circled in red in Figure 28),
Due to the complexity of the driving mechanism of the instrument, replacing of the
which secure the printer roller to the printer cover.
puller motor and gear belt shall be done at the manufacturer. In case of mechanical
error, the software of the instrument gives a warning to the customer. In case the
warning message does not disappear after proper cleaning and maintenance of the
equipment, please contact the manufacturer.

D.14  Replacing the printer

The printer is attached to the mainboard but its roller is on the printer door.
1. Complete steps in D.2.
2. Unscrew and remove the three phillips screws, which secure the printer to the
mainboard (circled in red in Figure 27).

Figure 28: Printer roller securing screws

5. Replace the printer roller with the new one.

6. Replace components
7. Turn the analyzer on and run Fast Test in the Service menu to check the
new printer (see “C.3.1 Fast Test”).

Figure 27: Printer securing screws circled in red

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D.15  Replacing the check pad D.16  Replacing the drop tray detector board
1. Remove the top housing as described in “D.2 Disassembling the top housing” ,
New check pad shall be handled with special care during the replac- the LCD as described in “D.3 Replacing the LCD touch screen” and the middle
ing process (contamination could influence the optical behavior of the housing as described in “D.4 Disassembling the middle housing”. After this, fol-
pad). low the steps below.
1. Firstly, remove the upper housing as described in “D.2 Disassembling the top 2. Unplug the detector board cable.
housing”. and remove the LCD as described in “D.3 Replacing the LCD touch 3. Unscrew and remove the two hex socket screws (circled in red in Figure 30),
screen” and remove the middle housing as described in “D.4 Disassembling which secure the drop tray detector board to the spacer.
the middle housing”. Unplug cables coming from the connector board. After 4. Carefully pull off and lift the board from the board spacers.
this, follow the steps below. 5. Replace it with a new one and complete previous steps in reverse order.
2. Unscrew and remove the check pad holder screws (see Figure 29).
3. Remove the check pad holder from the instrument.
4. Replace the check pad with a new one.
5. Complete previous steps in reverse order.
6. Turn the analyzer on, go to Service/Set Mechanic/ Head (home set) in the
Service menu and check the reading of the check pad (see “E.3 Head motor
home position”).

Figure 29: Reference pad holder securing screws circled in red Figure 30: Drop tray detector board securing screws circled in red

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D.17  Replacing the strip loading sensors D.18  Replacing the ON button board
The strip loading sensors are attached to the middle housing, therefore they 1. Remove the top housing as described in “D.2 Disassembling the top housing” , the LCD
can be replaced together only. as described in “D.3 Replacing the LCD touch screen” and the middle housing as de-
1. Remove the top housing as described in “D.2 Disassembling the top housing”. scribed in “D.4 Disassembling the middle housing”.
2. Unplug the ribbon cable. 2. Unplug the cable going to the mainboard.
3. Unscrew and remove the three phillips screw, which secure the strip loading 3. Unscrew and remove the two hex socket screws which secures the ON button board.
sensor board to the middle housing. 4. Replace the ON button board and complete the previous steps in reverse order.
4. Replace the board with a new one, turn on the analyzer and check the func-
tioning of the sensors on Service/Sensors screen (see “C.3.3 Sensors”).

Figure 31: Strip loading sensor board securing screws circled in red Figure 32: Removing the ON button board securing screws

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D.19  Replacing the lift motor home position sensor D.20  Replacing the puller motor home position sensor
1. Complete steps in D.2. As the puller motor home position sensor is attached to the motor controller card, you
2. Turn the lift motor home position sensor flag away from the sensor manually can replace it together only (see “D.8 Replacing the motor controller card”).
by turning the pulley.
3. Unplug the sesor cable from the mootr controller card. D.21  Replacing the head motor home position sensor
4. Unscrew and remove the two hex socket screws, which secure the lift motor 1. Remove the top housing as described in D.2.
shome position sensor to the chassis and remove the sensor. 2. Unplug the sensor cable from the motor controller card.
5. Replace the sensor with a new one. 3. Unscrew and remove the two hex socket screws, which secure the head motor
6. Replace the middle housing and the LCD screen and turn the analyzer on. home position sensor holder plate to the chassis.
7. On Service/Set Mechanic/Lift (home set) screen check the lift motor home 4. Remove the sensor and replace it with a new one.
position sensor positioning and - if necessary - adjust the sensor flag position 5. Turn the analyzer on and check the sensor position on the Service/Mechanic
(see “E.1 Lift motor home position”). screen and - if necessary - adjust it (see “E.3 Head motor home position”).

Figure 33: Lift motor home position sensor securing screws Figure 34: Head motor home position sensor

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D.22  Replacing the interlock board D.23  Replacing the test strip tray micro switch
1. Remove the top housing as described in “D.2 Disassembling the top housing” , 1. Remove the top housing as described in “D.2 Disassembling the top housing” , the
the LCD as described in “D.3 Replacing the LCD touch screen”and the middle LCD as described in “D.3 Replacing the LCD touch screen” and the middle hous-
housing as described in “D.4 Disassembling the middle housing”. ing as described in “D.4 Disassembling the middle housing” and the bottom hous-
2. Unplug all cables going into the board. ing as described in D.5.
3. Unscrew and remove the four hex socket screws, which secure the interlock 2. Unplug the micro switch cable from the interlock board.
board to the base plate. 3. Unscrew and remove the two screws, which secure the micro switch to the spac-
4. Replace the interlock board and complete the previous steps in reverse order. er plate.
5. turn the analyzer on and check that the new interlock board works properly. 4. Remove the micro switch, replace it with a new one and complete the previous
steps in reverse order.
5. Turn the analyzer on and check the functioning of the micro switch by pulling
out and pushing in the test strip tray. The analyzer sends an error message
- [87] Strip tray - if the tray has been pulled out.

Figure 35: Interlock board securing screws circled in red Figure 36: Micro switch securing screws circled in red

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4. Go to “PULL end” position and check that rake move to a position where its
E  Checking and adjustments shorter “mover” teeth are just below the top of the test strip tray and the 2
longer “puller” teeth are about 2.5 millimeter above the top of the test strip
E.1  Lift motor home position tray.
You need to check and - if necessary - adjust the lift motor home position after all of the follow-
ing events:
•  Lift motor home position sensor replacement;
•  Lift motor replacement;
•  Lift motor gear belt replacement;
•  Lift motor pulleys replacement;
To adjust the lift motor home position sensor complete the following steps:
1. Remove the top housing as described in “D.2 Disassembling the top housing”.
2. Turn the analyzer on and go to Service/Set Mechanic/Lift (home set) screen. Figure 38: (PULL end) The first, longer teeth are about 2.5 mm
above the level of the test strip tray
If the driven pulley is being replaced, the flag may be positioned far
away from its correct place, which may prevent running the checking 5. Go to “PULL start” position and check that the rake stays on level off “Pull
procedure with the service software. In this case move the rake mover to Strip” position and moves to its leftmost position. The longer “puller” teeth of
its downmost position manually and check that the top of the sensor flag the rake are flush with the strip timer rake and are under the end of the rake.
is in the sensor and overlapping for about two millimeters. If not, move
the flag to the previously described state.
3. Go to “LIFT strip” position and check that the rake would lift the strip above the
level of the two “pull” pins on the test strip tray.

Figure 39: (PULL start)The first, longer teeth are under the end of
the test strip tray

Figure 37: (LIFT srtrip)The gaps between the first two pairs of teeth
6. Go to “BASE” position where all the teeth are under the test strip tray.
that lift the strip should be about one mm above the pins of the test 7. Go to “MOVE end” position and check that the rake does not touch the bottom of
strip tray the test strip tray. You checking it by listening the sounds that the rake makes.
8. If the checking positions are correct, re-assemble the components. If the posi-
tions are not correct, follow the instructions written below.

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9. Remove the LCD as described in “D.3 Replacing the LCD touch screen” . Re-
move the middle housing as described in “D.4 Disassembling the middle hous- E.2  Puller motor home position
ing”. You need to check and - if necessary - adjust the puller motor home position after a
10. Replace the test strip tray and the LCD. puller motor home position sensor replacement (motor controller card replacement).
1. Remove the top housing as described in “D.2 Disassembling the top housing”.
Use a piece of cardboard or towel to place the LCD touch screen on. Do 2. Go to Service/Set Mechanic/Puller (home set) screen.
not place it on the mainboard directly as it could scratch it. 3. Go to “PULL end” position and check that rake move to a position where its
11. Turn lift motor off. shorter “mover” teeth are just below the top of the test strip tray and the 2
12. Loosen the 2 hex socket set screws, which secure the driven pulley on the square longer “puller” teeth distance from the two “pull” pins on the test strip tray is
axle until the pulley can be moved around manually on the axle, but holds strong just wider than a test strip.
enough to it to be able to drive the axle when checking lift motor movements.
13. Reposition the driven pulley on the axle according to the experienced misalignement
and check the position again. Repeat this procedure until the position is correct.
14. Re-assemble components.

Figure 40: (PULL end) The first, longer teeth are just a test strip away
from the pins

4. Go to “MEASURE” position, lift up the LCD touch screen without disconnecting its
cable and place a test strip between the last pair of “puller” teeth and the “measure”
pins. Check that the strip has enough place.

Figure 41: (MEASURE) The test strip has enough place between the
pins and the teeth

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5. If necessary, loosen the 2 hex socket screws, which secure the sensor flag on
the axle holder block until the flag can be shifted manually, but holds strong E.3  Head motor home position
enough to it when checking puller motor movements. You need to check and - if necessary - adjust the head motor home position after all
of the following events:
6. Adjust the sensor flag manually according to the position checking and redo the
•  Head motor home position sensor replacement;
position checks.
•  Head motor replacement;
7. When the sensor flag is in the correct position tighten the sensor flag securing
•  Head motor gear belt replacement;
screws.
•  Head motor pulleys replacement;
1. Remove the top housing as described in “D.2 Disassembling the top housing”.
2. Go to Service/Set Mechanic/Head(home set) screen.
3. Tap All Check and examine the pad reflectance values (see C.3.2.2).
4. If the values are out of range (they are over 150 and the numbers turn blue) the
head home position is not optimal and adjustment needed.
5. Loosen the screws that secure the head home sensor to the chassis until the sen-
sor can be slipped manually via the oval shaped boreholes of the sensor retainer
plate, but the screws still hold on the sensor.
6. Adjust the sensor, tap Home than tap Check all. Observe the results and re-ad-
just if necessary.

If the positions,that are back of the check pad checking position (-0.3mm and
-0.6mm) are out of range, you need to move the sensor forwardly. It follows from
this, that if the positions,that are front of the check pad checking position (+ 0.3mm
and +0.6mm) are out of range, you need to move the sensor towards the back of
the analyzer.

Figure 42: An example of wrong positioning. As the results are out of

range in the forward positions, the sensor has to be moved towards the
back of the analyzer

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E.4  Head motor gear belt tightness E.5  Lift motor gear belt tightness
It is very important that the gear belts are at the correct tightness all the time. If the gear belt
is loose, the predefined motor movements are not transmissed properly towards the driven To check the right tightness go to Service/Set Mechanic/Lift (motor) screen and
components. If the gear belt is too taut, the moving components may be jammed. tap Jitter (short) and Jitter (long). The measured values should be smaller than the
To check the right tightness go to Service/Set Mechanic/Head (motor) screen and tap Jitter maximum tolerance value, that is in the brackets. If the values that you get are over the
(short) and Jitter (long). Check the jitter values at all three speeds. The measured values should limit, the gear belt is too loose. Follow the instructions listed below to adjust tautness.
be smaller than the maximum tolerance value, that is in the brackets. If the values that you get are 1. Remove the top housing as described in “D.2 Disassembling the top housing”
over the limit, the gear belt is too loose. Follow the instructions listed below to adjust tautness. , the LCD as described in “D.3 Replacing the LCD touch screen” . Remove the
1. Remove the top housing as described in “D.2 Disassembling the top housing” , the middle housing as described in “D.4 Disassembling the middle housing”.
LCD as described in “D.3 Replacing the LCD touch screen” . Remove the middle 2. Replace the LCD and turn the analyzer on.
housing as described in “D.4 Disassembling the middle housing”.
2. Replace the LCD and turn the analyzer on. Use a piece of cardboard or towel to place the LCD touch screen on. Do
not place it on the mainboard directly as it could scratch it.
Use a piece of cardboard or towel to place the LCD touch screen on. 3. Loosen the four screws (circled in red in Figure 44) that secure the head motor to
Do not place it on the mainboard directly as it could scratch it. the chassis . Adjust tightness and tighten the screws.
3. Loosen the four screws (circled in red in Figure 43) that secure the head motor to 4. Check jitter values on Service/Set Mechanic/Lift (motor) screen at all three
the chassis . Adjust tightness and tighten the screws. speeds and adjust again if necessary.
4. Check jitter values on Service/Set Mechanic/Head (motor) screen and adjust 5. Repeat steps 3-4 until the values are in the tolerable range.
again if necessary. 6. Re-assemble the analyzer.
5. Repeat steps 3-4 until the values are in the tolerable range.
6. Re-assemble the analyzer.

Figure 43: Head motor securing screws circled in red Figure 44: Lift motor securing screws circled in red
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F  Troubleshooting If the device passes the check strip quality check, the measuring head is probably working
correctly.
Your LabUReader Plus 2 analyzer will operate properly if you follow the directions for
using and cleaning the instrument. In case of an error, try to solve it according to the If the device repeatedly does not pass the check strip quality check, the measuring head
below trouble-shoot guide first. If the failure remains, please contact your service rep- is almost certainly defective
resentative. 4. Run a quality check with the recommended Quantimetrix Dipstick Control
solutions, using the fresh test strips you opened in step 1.
F.1  Abnormal analysis results
If the device consistently provides false positive or false negative results, you need to If you get the expected values indicated in the package insert of the control solu-
take action as soon as possible. If you think that the readings are inaccurate, you first tions, the test strips you used earlier were probably defective. If not, it is the measuring head
have to determine whether the measuring head or the test strips are responsible for the that is probably defective.
problem. 5. Use the urine samples you used in the previous steps and test them using the lot
You will need:
of fresh test strips you opened in step 1. Read the test strips visually by compar-
▶▶ an unopened lot of LabStrip U11 Plus test strips before its expiry date ing the pads to the color chart on the test strip tube. Consult the LabStrip U11
▶▶ previously analyzed urine samples that are definitely positive or negative regarding Plus user’s manual for further details. Record the results.
one or more of the analyte properties LabUReader Plus 2 measures.
▶▶ at least two grey check strips If the results you read match the results you got in step 1, the test strips you
▶▶ Optional: a second, functioning LabUReader Plus 2 device that passed a quality used earlier were probably defective. If not, it is the measuring head that is probably
check with a grey check strip defective.
Complete these steps to help you decide:
6. Optional: Use the grey check strips, the lot of fresh test strips, and the urine
1. Check in the Flow test menu that the test strip is in the right position and the samples you used in the previous steps, and test them again with a second La-
measuring head can read the pads.
bUReader Plus 2 device. Print or otherwise record the measurement results.
If the pads of the test strip are not right under the measuring head, the light
of the LED is not in the pads’ center which can affect the results. You need to adjust If the results you get do not match those you got with the first device, the measuring head
the puller motor home postion. of the device you are servicing is probably defective.
2. Open a new lot of test strips. Use the fresh strips to test one or more urine sam-
ples that are either definitely positive or definitely negative regarding one or
more of the analyte properties the device measures. Print or otherwise record
the measurement results.

If the results you get match the definite results of the previous analysis of the
sample, the test strips you used at abnormal results earlier were probably defective.
If not, it is the measuring head that is probably defective.
3. Run three or four (3–4) quality checks with as many grey checks strip as you have avail-
able.

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Problem Cause Corrective action

F.2  Troubleshooting chart
When you encounter problems with the device, it is recommended that you first of all 2 The touch screen is
not connected to
Make sure that the touch screen’s
top-entry ZIF connector on the Main-
The device
disassemble housing (). With the housing off, check whether all the internal cables are switches on, but the mainboard, or
it is not connected
board completely engages with the FFC.
Check whether the metallic conductors
properly plugged in and that they are not damaged. If the cables are all properly connect- the touch
ed and intact, but the problem or problems persist, consult the Troubleshooting chart. screen does not properly. on the FFC are facing away from the slid-
er clip.
light up.

Problem Cause Corrective action

The touch screen is Replace the touch screen (D.3).
1 The mains cable or Check and plug the cable in.
the AC adapter is
defective.
The device not plugged in cor-
does not re- rectly.
spond to the
On button 3 The LCD brightness Set the LCD brightness higher on the
is set too low. Mains»User Options screen.
The touch
The mains cable or Check the mains cable and AC adapter for screen is very
the AC adapter is external signs of damage. Use a multimeter dim.
defective. to check whether there is a DC 12 output at The touch screen is Replace the touch screen. (D.3).
the barrel plug. Replace the part if it is de- defective.
fective.
The ON button is Disconnect the AC cable and short-circuit
defective or it has the ON button by connecting its poles with
lost its connection a piece of metallic wire. If the device
to the Interface switches on when the AC cable is re-con- 4 The touch screen is Replace the Touch screen. (D.3).
defective.
board. nected, replace the switch by soldering a The touch
new one in its place. screen does not
respond to tap-
Check the button soldering. If the soldering ping, or the
came off from the Interface board, replace wrong area of
the Interface board. Re-solder the button if the screen is ac-
the connection was broken on the button tivated.
side. If the bond is intact, but the problem
persists, replace the button by soldering a
5 The test strips used See “F.1 Abnormal analysis results”.
or the Optical mod-
Measurement
new one in its place. results are con- ule is defective.
The microSD mem- Perform a Full clear. Replace the microSD sistently below
ory card is defec- memory card with a new one if the problem or above stan-
tive. persists. dard ranges.
The mainboard is Replace the mainboard.
defective. 6 The affected con-
nector or connec-
Check connectors and the mainboard. If
error persist replace the mainboard and/
A bit of jagged sol- Replace the touch screen FFC, and always The system
der fragment on make sure that it cannot come into contact does not recog- tors lost the con-
nection with the
or the interface board.
the mainboard with the surface of the mainboard. Fasten nize one or
punctured the the FFC onto the bottom of the touch more external Interface board.
connectors The interface
touch screen FFC, screen with adhesive tape Make sure that board is defective.
causing a short cir- the adhesive tape does not come into con- (USB, RS232,
Ethernet, and The mainboard is
cuit. tact with the flexible PCB. so on). defective.

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Problem Cause Corrective action

7 The strip loading
sensor board is de-
Replace the strip loading sensor board.
The LED over fective.
the test strip
tray does not
light up or it is
very faint.
8 Autoprint is not en- Check the Autoprint box on the
abled. Main»User Options screen.
Results are not
printed or the The paper loaded Make sure that thermal printer paper is
printout is very is not compatible loaded into the paper compartment.
faint. with the printer.
The thermal paper Load the printer with a fresh roll of ther-
is too old; the mal paper.
heat-sensitive layer
deteriorated.
Run a Fast Test and check whether the
The printer is de-
fective. Print test pattern is printed correctly. Re-
place the printer.
9 The grease and dirt Clean the printer roller. If the problem
There are white accumulated on persists, replace the printer roller.
spots or streaks the printer roller
on the printout printing. uniform
prevents
where results
are not printed.
10 The Date/Time set- Go to Settings » Date/Time and set the
tings have been system to the current date and time.
The date or
time displayed changed.
in the display The real-time clock Replace the mainboard.
header is incor- battery on the
rect. mainboard is dead
or lost its connec-
tion to the board.

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G  Error messages and recommended actions

Mes- Status line

sage C. T. Full text Recommended action
text
ID
E299 E R Head HW error: Head HW error: some LEDs may be defective. Head hardware error.
defective LEDs Please call Service. Replace the measuring head or contact the manufacturer.
E298 E R Head HW error: Head HW error: voltage out of range. Please call Head hardware error.
voltage out of Service. Replace the measuring head or contact the manufacturer.
range
E297 E R Head HW error: Head HW error: software check failed. Please call Head hardware error.
check failed Service. Replace the measuring head or contact the manufacturer.
E296 E R Head commu- Head communication failed. Please restart the Communication with the head failed after the measurement.
nication error system. Restart the analyzer and repeat the test with a new test strip.
If the error persists, contact your manufacturer.
E282 E R DB error: cor- Database error. Stored item is corrupted. Please Corrupted data.
rupted item delete item from database. Restart the analyzer and repeat the test with a new test strip.
If the error persists, do a “Full database and config clear” (see Operator’s Manual)
or call the manufacturer.
E281 E R DB error: miss- Database error. Missing strip configuration data. Corrupted data.
ing configura- Please delete item from database. Restart the analyzer and repeat the test with a new test strip.
tion data If the error persists, do a “Full database and config clear” (see Operator’s Manual)
or call the manufacturer.
E280 E R DB error: con- Configuration error. System configuration (or da- Corrupted data.
figuration cor- tabase) failed. Restart the analyzer and repeat the test with a new test strip.
rupted If the error persists, do a “Full database and config clear” (see Operator’s Manual)
or call the manufacturer.
E270 E R Measurement Strip tray reference pad error. Measured value is Repeat the last measurement. If the error persists, replace the check pad.
error: refer- out of acceptable range.
ence pad out
of range
E199 E P DB failure: cannot write result. Please call Service! Do a “Full database and config clear” (see Operator’s Manual) or call the manufac-
turer.
E198 E P DB failure: cannot modify result. Please call Ser- Do a “Full database and config clear” (see Operator’s Manual) or call the manufac-
vice! turer.
E197 E P DB failure: cannot delete result. Please call Ser- Do a “Full database and config clear” (see Operator’s Manual) or call the manufac-
vice! turer.
E196 E P DB failure: configuration is corrupted. Please Do a “Full database and config clear” (see Operator’s Manual) or call the manufac-
check the configuration settings. turer.
E195 E P Worklist DB failure: cannot write new item. Do a “Full database and config clear” (see Operator’s Manual) or call the manufac-
turer.
E194 E P Worklist DB failure: cannot insert or modify item. Do a “Full database and config clear” (see Operator’s Manual) or call the manufac-
turer.

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Mes- Status line

sage C. T. Full text Recommended action
text
ID
E193 E P Worklist DB failure: cannot delete item. Do a “Full database and config clear” (see Operator’s Manual) or call the manufac-
turer.
E99 E S Head HW Head hardware error. Please call Service. Check all cables for visible damage and unproper plugging in. If error remains, re-
place measuring head or contact manufacturers.
E98 E S Printer HW Printer hardware error. Please call Service. Check all printer cable connections. Check any possible mechanical cause of printer
malfunction. If problem remains or printer unrepairable, replace the printer.
E97 E S Head voltage Head voltage value is out of range. Please call Check the cable between the mainboard and the measuring head and replace if
Service. needed. If error remains, replace the mainboard.
E96 E S Power voltage Power voltage value is out of range. Please call Check the adapter functioning. If its not working properly, replace the mainboard.
Service.
E95 E S Mechanic HW Mechanical hardware error. Please call Service. Run “Mechanic set” checks and apply corrective action regarding the result.
E90 E S Reference pad Failure of reference pad check. Reference pad val- The check pad is contaminated or damaged. Replace the check pad and do a head
ue of the tray is out of range. See Operator’s Man- home position setting.
ual for further instructions.

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H  Appendices
H.1  Appendix A: Technical specifications H.2  Appendix C: Support and ordering
Type: reflectance photometer with 4 discrete 77 Elektronika offers full service support for its products. Feel free to contact us if you
wavelengths: 505, 530, 620, 660nm encounter any problem with the LabUReader Plus 2 device that consulting this manual
Throughput: maximum 500 strips/hour does not or only partially solve. There are several channels of communication available,
Display: 5.7” LCD VGA capacitive touch-screen listed below.
(resolution: 640x480) By phone or e-mail
Memory: 5000 test results / 5000 QC results You can reach qualified 77 Elektronika service staff during office hours at the service
Printer: internal thermo printer (roll diameter max. 60mm) hotline and the service staff e-mail address:
Power supply: IN: 100...240V AC, 50/60Hz +36 1 371 0546
OUT: 12V DC ; 5A service@e77.hu
Operational conditions: The number and the address are also listed on our website (www.e77.hu) in the ‘For
Temperature: +15˚C - +32˚C Distributors’ section.
Relative humidity: 20% - 85% (without condensation) Through the Helpdesk
Atmospheric pressure: 70 kPa to 106 kPa 1. Sign in to the Helpdesk in the For Distributors section of our website (www.
Storage: e77.hu) using your 77 Elektronika account user name and password.
Temperature: +5˚C - +40˚C 2. Press the New Issue button in the top left corner.
Relative humidity: 10% to 85% (without condensation) 3. In the Description text box, provide as much information about the problem
Atmospheric pressure: 70 kPa to 106 kPa as you can. You can also include photos or video clips that highlight the prob-
Transportation lem as attachments.
Temperature: -25˚C - +60˚C 4. When you are done, press Send at the top of the screen. You will get status
Relative humidity: 10% - 85% (without condensation) update notification e-mails as the reported issue is processed.
Atmospheric pressure: 70 kPa - 106 kPa
Interfaces:
PS2 (external keyboard, barcode reader)
serial RS232
USB Type B
USB Type A
Ethernet
Expected lifetime:
5 years or 100000 measurements

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H.3  Appendix D: Printed circuit board diagrams

 H.3.1 Mainboard  H.3.2 Motor controller card

1
1 4
2 3

9
7
6 5 5
2
8
4 3

Figure 45: Mainboard layout top view

Figure 46: Mainboard layout bottom view
1 Data cable from connector board
1 Power cable from connector board
2 Data cable from connector board
2 Power cable to interlock board
3 Real time clock battery
3 Bus cable to motor controller card
4 ON button board connector
4 Bus cable to motor controller card
5 FFC connector to LCD touch screen
5 Flat cable connector to measuring head
6 Printer
7 Printer FFC connector
8 Printer cable connector
9 Micro SD card

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 H.3.3 Motor controller card

2 4
5
7
1 3 4
1 2
6

Figure 47: Motor controller card layout top view Figure 48: Motor controller card layout bottom view

1 Lift motor home position sensor connector 1 Lift motor power cable connector
2 Drop tray detector board connector 2 Puller motor power cable connector
3 Bus cable from mainboard 3 Head motor power cable connector
4 Bus cable from mainboard 4 Power vable from interlock board
5 Head motor home position sensor connector
6 Puller motor home position sensor
7 Strip detector sensor board connector

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 H.3.4 Connector board  H.3.5 Interlock board

1 2
4
3 3

2
1
4 5 6 7 8 9

Figure 49: Motor controller card layout bottom view Figure 50: Interlock board layout

1 Data cable connector to mainboard 1 Power cable connector from mainboard

2 Data cable connector to mainboard 2 Power cable connector to motor controller card
3 Power cable connector to mainboard 3 interlock micro switch cable connector
4 Power socket 4 Relay
5 USB/B socket
6 USB/A sockets
7 Ethernet socket
8 PS2 socket
9 RS232 socket

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 H.3.6 Drop tray detector board

2
1

Figure 51: Drop tray detector board layout

1 Sensor cable connector to motor controller card

2 Drop tray detector sensor

 H.3.7 Strip detector sensor board

Figure 52: Strip detector sensor board layout

1 Sensor cable connector to motor controller card

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