JOURNAL TECH-E - VOL. 5NO.

2 (2022)

Online Version Available at: http://bsti.ubd.ac.id/e-jurnal

JOURNAL OFTECH-E
|2581-1916 (Online) | 2598-7585 (Printed) |

Article

Digital Archive System Development in Improving

Public Services Using Extreme Programming
Arisantoso1, Jefri Rahmadian2, Harriansyah3, Dwi Sidik Permana4, Imam Ahmad5
1,2
Sekolah Tinggi Teknologi Informasi NIIT, Informatics Engineering, Jakarta, Indonesia
3
Sekolah Tinggi Teknologi Informasi NIIT,Information System, Jakarta, Indonesia
4
Institut Bisnis dan Informatika Kosgoro 1957, Informatics Engineering, Jakarta, Indonesia
5
Universitas Teknokrat Indonesia, Information System, Lampung, Indonesia

SUBMISSION TRACK A B S T R A C T
Recieved: Feb10, 2022
Final Revision: Mar 21, 2022 The process of filing a letter is usually done by recording it
Available Online: Mar25, 2022 in an archive book, then the letter is stored in a place or filing
cabinet that has been provided. This is considered not
KEYWORD optimal, in providing correspondence services that are
needed by the community. Due to the limited staff working
Application, Archive, Digital, Extreme in the village office, the process takes a long time. This
Programming, TRITAM Model. research discussed how to create and design digital archive
applications and correspondence starting from data collection
CORRESPONDENCE
methods (interviews, observations and documentation) using
extreme programming development methods, system design
E-mail: i mamahmad@teknokrat.ac.id using UML with Usecase Diagram design model, and CRC
Card. In this study, the TRITAM model is used which is a
modification of the TAM model. The TRITAM model uses 4
variables, namely Trust and Risk variables and two variables
taken from the TAM model, namely Perception of Useful
and Perception of Ease of Use. The results of model testing
that have been carried out involving 16 respondents showed
results of 82.56% with good criteria. The test results show
good results for prototype users for a mail filing system.

I. INTRODUCTION required to keep updated with technological

developments. The application of technology
In the current era of globalization, the need
that is clearly seen in an institution or
for information is getting higher and growing
institution including in the field of
rapidly, computers are one of the
information, the greater and diverse data or
technologies that are very widely used and
information collected in an institution or
utilized, be it government agencies or private
institution, demanding good treatment in
agencies. With current technological
information management.
developments, information systems have
Archives are one of the sources of
become tools that can assist human work
activities by using computer devices and information that have an important function
to support the process of administrative and
internet networks. Every human resource is
management activities of an agency. All
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2 (2022)

activities carried out by the agency, be it II. LITERATURES REVIEW

proposals, correspondence or other Document archiving is done manually using
documents will become archives. The a filing book, and archival documents are
recorded information is evidence and stored in a closet or filing place. Archiving
documentation or memory for the relevant such documents is inefficient and can cause
agency, one of which is in filing many problems. This system is expected to
correspondence. help the work of the Dayah Tuha village
Letteris one of the means or media in writing office in terms of archive management [1].
used by humans to communicate. Letters are This research aims to develop a web-based
divided into two groups, namely personal SIMARS-Plus application that can be used in
letters and official letters, which are meant the five tribal offices of DKI Jakarta
by personal letters, which are letters province. While the benefits obtained from
addressed from someone to others and are the results of this study are the creation of
unofficial while those meant by official consolidated archival data which is a
letters are letters addressed from an agency combination of archival data from the head
or company to other agencies and are office and the five tribal offices of the DKI
official, in the manufacture of official letters Jakarta provincial disputes office. The
usually use letterhead and listed letter application development approach uses
numbers, this is, and usually a stamp is used Extreme Programming (XP) which can speed
to be more official. Some of the determinants up the development process on projects with
of information quality are accuracy, flexible functional needs. As for the
punctuality, relevance and ease of making a
programming framework using Single Page
letter. Application (SFA) as a lightweight
Document archiving is done manually using framework and suitable for use in processing
a filing book, and archival documents are the quantity of archive metadata and large
stored in a closet or filing place. Manual archive image files [2].
archiving of documents may still be usable if Letters are one of several important
the amount of data is still small, but archival
communication media in an agency,
documents will continue to multiply with company and organization, which is used as
increasing time due to the increasing a communication tool with other parties.
complexity of the activities and functions of Anything related to official organizational
the agency. In the process of searching, activities always uses letters. The Village
storage, and processing manual archives still Office is a government agency tasked with
require time, and more energy. Likewise, the
carrying out government authority. However,
public service process, especially in the most village offices still have problems in
manufacture of correspondence, is archiving letters, including: a filing system
considered not optimal. This is caused by that is still recorded manually, making
several factors, including the work on the disposition goals through a complicated
letter archive is still recorded manually. mechanism that takes a long time, and
Because the work of recording archives is
security problems in archiving such as letter
still in the form of manual recording, the loss. So, it is necessary to develop a digital
limited number of staff working in the archive information system for archiving
village office results in a long time in the letters that can perform fast and precise
correspondence service process.So a digital storage and search. Because, information
archive information system is needed so that systems are able to speed up the process and
services to the public can increase.
simplify human work [3].
To carry out system development requires a
method, or what is known as the system
development method. One of the popular

134
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2(2022)

system development methods is Extreme run well [7]. In order to develop a digital
Programming (XP). XP has the advantage of archive system, prior to conducting research,
having the ability to improve projects a research framework is prepared in advance.
through communication, simplification, The research framework can be seen in
providing feedback, giving respect and Figure 2.
accepting user input [4]. This method always
maintains relationships with customers
through good communication with
developers [5]. Developers will always try to
build systems according to needs. So,
developers are open to feedback to test the
system from an early age. Development will
provide the system to the customer from the
start of development and document any
changes. Therefore, the XP method requires
a solid team. This is because XP dares to
listen to customers and respond to changes in
every user's requirements [6].In this study, a
digital filing system will be developed to
facilitate mail management and mail storage Figure 2. Framework
at the Village Office by using the Extreme
Programming (XP) system development. 1. Problem : Document archiving is done
manually using a filing book, and
archival documents are stored in a closet
III. FRAMEWORK
or filing place. Manual archiving of
Framework research stages in digital archive documents may still be usable if the
management information systems for amount of data is still small, but archival
community service built on images figure 1. documents will continue to multiply
with increasing time due to the
increasing complexity of the activities
and functions of the agency. In the
process of searching, storage, and
processing manual archives still require
time, and more energy. Likewise, in the
process of community service,
especially in the manufacture of
correspondence is still less than optimal,
due to the limitations of staff who work
in the village office so that the length in
the correspondence service process is
recorded in the making of letters still
Figure 1.Framework Research Stage recorded in each letter form.
2. Planning : make planning about the
digital filing system in improving
IV. METHODS
service to the community and assisting
The framework for the design of a structured the village in documenting all the letters
research flow is conveyed through pictures that have been issued to be better.
which are the stages in the research carried 3. Design : create a design using UML
out. The stages of research must be with usecase diagrams as an overview of
structured and planned so that research can the system to be developed, as well as a

135
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2 (2022)

CRC Card to describe what classes will 5. Testing : System testing is done to
be used along with the required ensure quality and also to be aware of
functionality and their relationship to the weaknesses of the system [10]. This
other classes. stage aims to conduct testing in order to
4. Coding : Good performance of the ensure that the system developed is free
application created. CodeIgniter is so from errors and in accordance with the
fast that it may even be the fastest needs of the requirements that have been
framework available today. CodeIgniter set.
is very understanding about the
development of various libraries today. The model used in this study is the basic
CodeIgniter therefore provides model of Lui and Jamieson's [11], research
convenience to be integrated with the using the TRITAM concept which is a
libraries available today [8] [9]. modification of the TAM model, adding trust
and risk factors in the TAM model.

Figure 3. TRITAM Framework

V. RESULT
Result of the digital archive system program,
by providing an example of menu display,
Implementation can be said as a coding stage
where the analysis and design that was
previously made is coded through a
programming language to become an
application program, so that it will be known
whether the system that will be made can
really meet the desired goals.
Use case diagram is a diagram that provides
an overview of the relationship between
actors or system users [12]. The Usecase
diagram can be seen in the figure 4.
Figure 4. Usecase Diagram

In the design of a software, one of the most

important stages is to create a CRC Card.
CRC Card is useful for describing what
classes will be used along with the required
functionality and their relationship with other
classes [13]. Class Diagrams are not much

136
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2(2022)

different from CRC Cards, it's just that there CRC Card Type of Letter has attribute code
are more detailed explanations such as data letter, name letter, and has collaborator
types and encapsulation of functions and Submission Input Letter.
attributes of a class in a class diagram. CRC
Card in digital archive application is resident
CRC Card, CRC Card letter type, CRC Card
Submission Letter, CRC Card validation data
submission, CRC Card upload letter.

Citizen

Figure 7. CRC Card Submission Input Letter

CRC Card Submission Input Letterhas

attributeDate, Population Master Number,
Code Letter, Letter Needs, and has
collaborator Citizen, Type of Letter, and
Upload Submission Letter.

Figure 5. CRC Card Cityzen

CRC Card Citizen has attribute Family Card

Number, Population Master Number, Name,
Religion, Address, Place of Birth, Date of
Birth, Gender, Blood Type, Marital Status,
Figure 8. CRC Card Upload Submission Letter
Work, has responsibilities Save data cityzen,
Update data cityzen, Delete data cityzen, CRC Card Upload Submission Letterhas
Search data citizen, and has collaborator attribute Number of Letter, Date, Population
Submission Input Letter, Upload Submission Master Number, Code Letter, Letter Needs,
Letter. and has collaborator Citizen, Type of Letter,
and Submission Input Letter.

After the design is done, then the system is

developed based on the website. To access
the system begins with the login menu. The
login menu is the initial screen to enter the
system, where the admin is required to enter
a username and password. After the user has
successfully logged in, the user will enter the
main menu. The main menu is a display that
Figure 6. CRC Card Type of Letter
displays the initial view of the admin for
managing the digital archive system. The
main menu display can be seen in Figure 9.

137
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2 (2022)

Figure 9. Interface Dashboard

After that, the admin can manage population admin will manage the mail data. Letters that
data which is used to view population data. can be managed include certificate of
Admin can manage population data on this incapacity, certificate of domicile, certificate
menu. Then to apply for a letter, the general of not having PBB and business certificate.
public can send the requirements needed to The interface for submitting a domicile
apply for a letter to the system. Then the certificate can be seen in Figure 10.

Figure 10. Interface Submission Letter

After the adamin has made the letters needed Furthermore, the public can check in the
by the community, the system will system and can download and print the
automatically archive the letters that have finished letter. Figure 11 below is a letter
been issued by the village office. print display.

138
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2(2022)

Figure 11.Submission Letter Output

Letter Data Output is the output of the system for use by the user, where the letter can be
downloaded by the user. This letter can be used by the user who has sent the letter to print the
letter.

VI. DISCUSSION
Testing the acceptance of technology from Agree, 3 = Neutral, 2 = Disagree, 1 =
the prototype with the TRITAM model will Strongly Disagree. The number of questions
display the results of Trust, Risk, Perception for the variables measured based on the
of Useful, Perception of Ease of Use. The TRITAM model are: the Trust variable as
TRITAM approach used is the model many as 5 questions, the Risk variable as
developed by Lui and Jemison[11], which many as 5 questions, the Beneficial
modifies the TAM model by adding Trust Perception variable as many as 6 questions
and Risk variables and only uses two TAM and the Perception of Ease of Use of the
variables, namely Perception of Useful and variable as many as 6 questions. The results
Perception of Ease of Use. This variable was of respondents' answers are then measured
chosen because Trust and Risk have a major by the following formula:
influence on a person's interest in using a
technology, while the TAM variable only 𝐴𝑐𝑡𝑢𝑎𝑙 𝑆𝑐𝑜𝑟𝑒
%𝑇𝑜𝑡𝑎𝑙 𝑆𝑐𝑜𝑟𝑒 = 𝑥 100 %
uses two variables, namely Perception of 𝐼𝑑𝑒𝑎𝑙 𝑆𝑐𝑜𝑟𝑒
Useful and Perception of Ease of Use, which
are considered sufficient to assess someone's The actual score is the total value of the
acceptance and willingness to use new respondents' answers (5 = Strongly Agree, 4
technology[11].This test uses a questionnaire = Agree, 3 = Neutral, 2 = Disagree, 1 =
filled out by 16 respondents with details of 4 Strongly Disagree). While the Ideal Score is
officers and 12 samples of system users. The the maximum number of answers from
questionnaire was prepared using the Likert respondents. For example, if the best answer
scale with answers 5 = Strongly Agree, 4 = has a score of 5, the number of respondents

139
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2 (2022)

is 16 and the number of questions is 4 59. Based on the test results obtained from
questions, then the Ideal Score is 240. The the questionnaire, the results of the test
results of the Actual Score are then recapitulation with the TRITAM model are
converted into the following values: Very presented in table 1.
Good = 80-100; Good = 60-79; Not Good 0-

Table 1. System Test Results Using TRITAM Model

Criteria Actual Score Ideal Score % Total Score Kriteria
Trust 187 240 77,92 Good
Risk 182 240 75,83 Good
Perceived Useful 431 480 89,79 Very Good
Perceived Easy of Use 389 480 81,04 Very Good
Total 1189 1440 82,56 Very Good

Based on the results of processing applying the Extreme Programming (XP)

respondent response data as many as 16 method, where this approach is able to make
respondents based on 4 criteria TRITAM system development morepracticalandsimple
model then obtained trust results of 77.92%, without compromising its main function.
risk by 75.83%, perceived useful by 89.79%, TRITAM test results that have been
perceived easy of use by 81.04%. Of the conducted involving 16 respondents showed
overall TRITAM model criteria for results of 82.56% with good criteria. From
technology acceptance, the result is good at the results of these tests showed good results
82.56%. for prototype users for the mail filing system.

VII. CONCLUSION VIII. ACKNOWLEDGEMENT

The letter filing system for community
The authors would like to thank the Sekolah
service that is built makes it easier for the
Tinggi Teknologi Informasi NIIT, Institut
community to make correspondence that can
Bisnis dan Informatika Kosgoro 1957 and
be done anytime and anywhere with the link
Universitas Teknokrat Indonesia who have
that has been provided by the Village Office.
provided support for the research carried out
The benefits of the system that is built can
so that the author can complete this
make it easier for people to know village
paper.And other parties that we cannot
information and carry out the process of
mention one by one.
administration of letters quickly andprecisely
without having to waste time to come and
queue. The mail filing system is built by

REFERENCES

[1] L. Rozana and R. Musfikar, “Analisis dan Perancangan Sistem Informasi Pengarsipan
Surat Berbasis Web Pada Kantor Lurah Desa Dayah Tuha,” Cybersp. J. Pendidik.
Teknol. Inf., vol. 4, no. 1, pp. 14–20, 2020.
[2] Z. Zulhalim, “PENGEMBANGAN SISTEM INFORMASI MANAJEMEN ARSIP
STATIS (SIMARS-PLUS) BERBASIS WEB DENGAN PENDEKATAN EXTREME
PROGRAMMING PADA DINAS PERPUSTAKAAN DAN KEARSIPAN
PROVINSI DKI JAKARTA TAHUN ANGGARAN 2018,” J. Inf. Syst. Informatics
Comput., vol. 3, no. 2, pp. 64–78, 2019.
[3] E. K. Putra, W. Witanti, I. V. Saputri, and S. Y. Pinasty, “PERANCANGAN SISTEM
INFORMASI PENGARSIPAN SURAT BERBASIS WEB DI KECAMATAN XYZ,”
IKRA-ITH Inform. J. Komput. dan Inform., vol. 4, no. 2, pp. 55–64, 2020.

140
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2(2022)

[4] I. Ahmad, R. I. Borman, J. Fakhrurozi, and G. G. Caksana, “Software Development

Dengan Extreme Programming (XP) Pada Aplikasi Deteksi Kemiripan Judul Skripsi
Berbasis Android,” J. Invotek Polbeng - Seri Inform., vol. 5, no. 2, pp. 297–307, 2020.
[5] R. D. Gunawan, R. Napianto, R. I. Borman, and I. Hanifah, “Penerapan
Pengembangan Sistem Extreme Programming Pada Aplikasi Pencarian Dokter
Spesialis di Bandar lampung Berbasis Android,” J. Format, vol. 8, no. 2, pp. 148–157,
2019.
[6] Y. Rahmanto, J. Alfian, and R. I. Borman, “Penerapan Algoritma Sequential Search
pada Aplikasi Kamus Bahasa Ilmiah Tumbuhan,” J. Buana Inform., vol. 12, no. 1, pp.
21–30, 2021.
[7] M. Melinda, R. I. Borman, and E. R. Susanto, “Rancang Bangun Sistem Informasi
Publik Berbasis Web (Studi Kasus : Desa Durian Kecamatan Padang Cermin
Kabupaten Pesawaran),” J. Tekno Kompak, vol. 11, no. 1, p. 1, 2018.
[8] S. Setiawansyah, H. Sulistiani, and V. H. Saputra, “Penerapan Codeigniter Dalam
Pengembangan Sistem Pembelajaran Dalam Jaringan Di SMK 7 Bandar Lampung,” J.
CoreIT J. Has. Penelit. Ilmu Komput. dan Teknol. Inf., vol. 6, no. 2, pp. 89–95, 2020.
[9] Y. Wulandari and H. Sulistiani, “Rancang Bangun Aplikasi Presensi SMS Gateway
Berbasis Web Dengan Framework Codeigniter Pada SMKN 1 Trimurjo,” J. Inform.
dan Rekayasa Perangkat Lunak, vol. 1, no. 1, pp. 43–50, 2020.
[10] T. Monica and R. I. Borman, “Implementasi Konsep Media Sosial Dalam Sistem
Informasi Kegiatan Kesiswaan (Studi Kasus : SMK XYZ),” J. Tekno Kompak, vol. 11,
no. 2, pp. 33–37, 2017.
[11] H. K. Lui and R. Jamieson, “TriTAM: a model for integrating trust and risk
perceptions in business-to-consumer electronic commerce,” in 16th Bled Electronic
Commerce eTransformation, 2003, pp. 349–364.
[12] R. I. Borman, I. Yasin, M. A. P. Darma, I. Ahmad, Y. Fernando, and A. Ambarwari,
“Pengembangan Dan Pendampingan Sistem Informasi Pengolahan Pendapatan Jasa
Pada PT. DMS Konsultan Bandar Lampung,” J. Soc. Sci. Technol. Community Serv.,
vol. 1, no. 2, pp. 24–31, 2020.
[13] R. I. Borman, A. T. Priandika, and A. R. Edison, “Implementasi Metode
Pengembangan Sistem Extreme Programming (XP) pada Aplikasi Investasi
Peternakan,” JUSTIN (Jurnal Sist. dan Teknol. Informasi), vol. 8, no. 3, pp. 272–277,
2020.

BIOGRAPHY

Arisantoso,completed his Bachelor's Degree in 2005 from Attahiriyah Islamic University,

Informatics Engineering Study Program. The author graduated from Master of Computer
Science in 2013 from Budi Luhur University Computer Science Study Program. Currently
the author works as a lecturer in the Informatics Engineering study program at the Sekolah
Tinggi Teknologi Informasi NIIT.

Jefri Rahmadian,completed his bachelor's degree in 2003 from STMIK Swadharma Jakarta
in the Information Systems Study Program. The author graduated from Master of Computer
Science in 2012 from STMIK Eresha. Currently the author works as a lecturer in the
Informatics Engineering Study Program at the Sekolah Tinggi Teknologi Informasi NIIT.

Harriansyah, completed his Bachelor's Degree from the University of Indonesia in 2007.
Furthermore, in 2011 the author completed his Masters in Information Technology from the

141
 ARISANTOSO / JOURNAL TECH-E - VOL. 5. NO. 2 (2022)

University of Indonesia. Currently the author works as a lecturer in the Information Systems
study program at the Sekolah Tinggi Teknologi Informasi NIIT.

Dwi Sidik Permana, completed his Bachelor's degree in 2010 from Attahiriyah Islamic
University in the Informatics Engineering Study Program. The author graduated from the
Master of Computer Science in 2012 from Budi Luhur University in the Information Systems
Technology Study Program. Currently the author works as a lecturer at the Informatics
Engineering Study Program IBI-Kosgoro 1957.

Imam Ahmad, completed his Bachelor's degree in 2011 from the Sekolah Tinggi
Manajemen Ilmu Komputer (STMIK) Abuyatama in the Information Systems Study
Program. The author graduated from Master of Computer Science in 2015 from Institut
Pertanian Bogor (IPB) in the Computer Science Study Program. Currently the author works
as a lecturer at the Information Systems Study Program, Faculty of Engineering and
Computer Science, Universitas Teknokrat Indonesia.

142