Aspx

Subject Area: Issue # C15009
New Parts Manual Correction

Part Chart Service Information Level: C
Look-Up Tip
Issue Date:
5/14/2015
Expiration Date: 5/14/2016

Model Category:
IC Electric Narrow Aisle
Model (s) NR20/NR23/ND18
Serial Numbers Run CM1020 Report in iWarranty for complete list
Subject: Pantograph Reach Truck Mast Pivoting and Shipping

Methods.
Cause: A new mast tilting fixture has been designed. With this new
design, the tilting, un-tilting, and shipping procedure has changed.
Trucks shipped lying down from the factory that could have been
tilted, are eligible to order the tilting assemble parts.
Tools Required:
 (2) 30 mm wrenches
 (1) 13 mm ratcheting box wrench
 (1) #5,6,8 and 10 mm hex wrench
 (1) 30 mm short socket
 (1) 30 mm deep socket
 (1) Breaker bar
 (1) Torque Wrench capable of 415 Nm
Parts Required:
Compartment
Compartment
Compartment
Battery
Battery
Battery
21.25''
16.25''
14.25''
Part Name Part Number
ASSEMBLY ADAPTER MAST TILT FIXTURE 51430433 1 1 1

ASSEMBLY TUBE MAST TILT FIXTURE 14.25 IN 51430443 1
ASSEMBLY LASHING TRUCK WINCH
1 1 1
HEX HEAD 51430446
ASSEMBLY 2” x 10’ WINCH STRAP W/ HOOK 51430447 1 1 1
RUBBER PROFILE 16, 3X18, 4X86, 00 75000349 2 2 2
ROD; 28.60 16.00 51430439 1 1 1
PLUG; 7/8-14 UNF 37 FLARE 51383918 1 1 1
PLUG; 9/16-18 UNF 37 FLARE 51383917 2 2 2
CAP NUT; 7/8-14 UNF 37 FLARE 51383920 1 1 1
CAP NUT; 9/16-18 UNF 37 FLARE 51383919 2 2 2
HEXAGON HEAD SCREW ISO 4017 – M8 1.25X10 24002320 1 1 1
HEAGON HEAD SCREW ISO 4017 – M12 1.75X20 24000580 2 2 2
SOCET HEAD CAP SCREW ISO 4762 – M8 1.25X130 50001093 1 1 1
HEXAGON NUT ISO 4032 – M8 1.25 25301090 2 2 2
WASHER ISO 7093 – 8 25500890 1 1 1
*Order parts individually, according to battery compartment size.
Warranty Information: After entering your industrial truck serial number use
claim type PSB and C15009 as the PSB number. Click the retrieve button to load the
PSB information. After reviewing the claim, click submit to submit your claim.
Safety Information:
*Refer to Service Handbook (SH) and Operating Instructions (BL) for safety
guidelines prior to working on equipment.
*Make all repairs with the industrial truck parked on a level, hard surface. Block the
industrial truck so it does not roll while working on or under the industrial truck.
*Ensure enforcement of company policy for proper lockout/tag out procedure.
*Do not operate this industrial truck unless you have read and understood the
instructions in the OMM. Improper industrial truck operation is dangerous and could
result in injury or death.
*Disconnect battery and wait five minutes to discharge all capacitors before starting
to work on industrial truck. Hang “Do Not Operate” tag in the Operator’s
Compartment.
*Obey all safety guidelines when welding on or near flammable fluids. Always have
an approved fire extinguisher on hand.
*Do not operate this industrial truck while the unit is tilted.
Pantograph Reach Truck Tilting Safety Information:

*Some mast configurations will require a come-along and additional equipment to tilt
the mast.
*Depending on mast height, some mast may strike the front of the industrial truck
once the mast overcomes its center of gravity, when up righting mast.
*Be aware of multiple pinch points while tilting mast, not indicated by warning labels,
along the mast area.
*Only use lifting gear with sufficient capacity (for weight see industrial truck data
plate).
Tilting Mast:
1. Completely lower
carriage.
2. Remove forks,
support bar (if
equipped), mounted
monitor, monitor
support pole, fire
extinguisher, and fire
extinguisher bracket
(if equipped).
NOTE:
Tie wrap monitor to

overhead guard
before tilting (if
equipped).
3. Remove right and left

battery gates, as
shown.
4. Remove all 16
battery box rollers
and position battery
box plate out of the
way, as shown.
5. Wrap battery box

rollers in bubble wrap
or similar packing
material and store
battery box rollers in
compartment under
battery box plate.
6. Remove dash cover.
7. Disconnect and cap 3

hydraulic lines under
dash cover.
NOTE:
Be prepared for
hydraulic lines to
leak.
8. Re-install dash cover.
9. Pull back floor mat to

access 2 bolts.
10. Remove 2 bolts and

pedal assembly.
11. Disconnect Saab

connector from
presence detection
switch.
12. Tie wrap or secure

harness for presence
detection switch to
frame.
13. Connect lifting gear
(12000 lbs. rated
capacity) to mast top
cross member, as
shown.
14. Remove slack from

lifting gear, but do not
apply tension on the
mast.
15. Assemble mast tilting
fixture.
NOTE:
Use the correct shipping

bar according to battery
compartment size.
Size Part #
14.25 in 51430443
16.25 in 51430444
21.25 in 51430445
16. Depending on the
industrial truck’s
configuration, a
spacer may be
required to install the
mast tilting fixture into
the industrial truck.
NOTE:
30mm hole requires

spacer. (Items 6, 11, &
15 refer to sketch in step
15).
18mm hole does not

require spacer (Items 6,
11, & 15 refer to sketch
in step 15).
17. Install mast tilting
fixture into industrial
truck with the winch
facing towards the
mast. Line up the
spacer on the bottom
of mast tilting fixture
with hole provided in
operator
compartment.
(as shown)
NOTE:
Install the fixture as

shown. Ensure that the
adapter mast tilt fixture is
flush to compartment
floor. (Refer to step 15,
Item #1).
18. Remove 6 mast bolts
from inside the
battery compartment.
The mast is now free
to tilt.
19. Using lifting gear,

tilt mast towards
operator
compartment, guide
mast tilting fixture into
position as shown.
20. Attach ratcheting
strap to bottom of
industrial truck and
route across the
overhead guard and
feed strap into ratchet
on mast tilting fixture.
21. Ratchet strap until

tight and secure.
22. Loosen lifting gear

and remove strap
from mast top cross
member.
23. Secure forks, monitor

support pole (if
equipped), fire
extinguisher (if
equipped) and
bracket, floor plate,
and battery gates to
pallet to be shipped
with industrial truck.
Mast Uprighting:
1. Remove all items
located in the battery
compartment.
2. Connect lifting gear
(12000 lbs. rated
capacity) to mast top
cross member, as
shown.
3. Unstrap shipping
strap at ratchet using
a 30 mm ratchet.
NOTE: Push latch up

before using ratchet
4. Remove strap.
5. While supporting the tilting
fixture, start to lift mast
using lifting gear.
NOTE:
Shipping fixture will fall out if

not supported.
6. Tilt mast to an
approximate 45 degree
angle.
.
7. Once at the 45 degree
angle, remove dash cover.
Adjust wire harness so
that is does not get
pinched.
NOTE:
It is very important not to

pinch the wire harness.
8. Continue uprighting mast
with lifting gear to the fully
uprighted position.
NOTE:
The mast slams into base

during the last few
degrees of uprighting
9. Remove mast tilting

fixture.
10. Install 6 mast bolts. These

need to be torqued at 415
± 25 Nm.
.
11. Uncap and reconnect the
three hydraulic lines.
12. Install battery box plate

and the 16 battery rollers.
13. Remove tie wrap retaining
pedal harness.
14. Remove 2 pedal assembly
bolts.
15. Place pedal assembly into

compartment.
16. Connect pedal harness to
pedal assembly.
17. Install pedal assembly to

operator compartment
floor.
18. Pull back floor mat to

access 2 bolts. Torque
bolts to 17 ± 1.7 Nm.
19. Perform a visual
inspection of items at risk
as mentioned in this
document. Be sure all
banding material has been
removed.
20. Once the battery has been

installed, perform a full
functional test of the unit
verifying operation.
Shipping:
1. Using another
industrial truck, with
long forks and rated
at a capacity capable
of lifting the industrial
truck to be shipped,
insert forks under
industrial truck to be
shipped as shown.
2. Attach a chain rated

to the weight of the
industrial truck for
added safety,
between the mast
cross member of the
industrial truck being
moved and the mast
cross member of the
industrial truck
moving the tilted
reach truck.
Note:
Do not operate this

industrial truck while the
unit is tilted.
3. Raise the forks
enough to take the
weight off of the drive
tire of the industrial
truck to be shipped.
4. Maneuver industrial
trucks in a manner so
as to position the
industrial truck to be
shipped onto bed of
trailer. A series of
three point turns may
be necessary to
adequately maneuver
the industrial trucks.
5. Secure the industrial

truck to the bed of the
trailer using transport
chains rated to the
weight of the
industrial truck.
Be sure to use
insulating material
(foam, cardboard,
etc.) at chain contact
points.
6. Using a ratcheting
cargo strap of
adequate load
capacity, secure rear
of the industrial truck
at the mast top cross
member to the bed of
trailer, as shown.
7. Using a ratcheting
cargo strap of
adequate load
capacity, secure front
of the industrial truck
across the mast
carriage to the bed of
trailer.
8. Lastly, install a
transport chain
across the industrial
truck’s load
arms/base legs, as
shown.
9. The industrial truck is

now ready for
transport.
Questions? If you have any questions regarding this PSB, please contact Lift
Central™ at (877) 228-3675.

Aspx

Uploaded by

Aspx

Uploaded by

Subject Area: Issue # C15009

New Parts Manual Correction

Expiration Date: 5/14/2016

Model (s) NR20/NR23/ND18

Serial Numbers Run CM1020 Report in iWarranty for complete list

Subject: Pantograph Reach Truck Mast Pivoting and Shipping

ASSEMBLY ADAPTER MAST TILT FIXTURE 51430433 1 1 1

*Ensure enforcement of company policy for proper lockout/tag out procedure.

Pantograph Reach Truck Tilting Safety Information:

Tie wrap monitor to

3. Remove right and left

5. Wrap battery box

6. Remove dash cover.

7. Disconnect and cap 3

9. Pull back floor mat to

10. Remove 2 bolts and

11. Disconnect Saab

12. Tie wrap or secure

14. Remove slack from

Use the correct shipping

30mm hole requires

18mm hole does not

Install the fixture as

19. Using lifting gear,

21. Ratchet strap until

22. Loosen lifting gear

23. Secure forks, monitor

NOTE: Push latch up

Shipping fixture will fall out if

It is very important not to

The mast slams into base

9. Remove mast tilting

10. Install 6 mast bolts. These

12. Install battery box plate

15. Place pedal assembly into

17. Install pedal assembly to

18. Pull back floor mat to

20. Once the battery has been

2. Attach a chain rated

Do not operate this

5. Secure the industrial

9. The industrial truck is

You might also like