Chapter 3 Notes in Different Checklist For Disaster Recovery
The document outlines various checklists and policies for disaster recovery for an organization. It includes checklists for the first person on-site, the incident commander, finance coordination, administration coordination, IT and telecom coordination, human resources coordination, public relations coordination, and program coordination. It also includes pre-evacuation checklists and discusses policies around emergency personnel. Key areas covered include declaring disasters, managing response efforts, maintaining financial records, returning offices to normal operations, and addressing personnel issues like pay and benefits during and after a disaster event.
Chapter 3 Notes in Different Checklist For Disaster Recovery
The document outlines various checklists and policies for disaster recovery for an organization. It includes checklists for the first person on-site, the incident commander, finance coordination, administration coordination, IT and telecom coordination, human resources coordination, public relations coordination, and program coordination. It also includes pre-evacuation checklists and discusses policies around emergency personnel. Key areas covered include declaring disasters, managing response efforts, maintaining financial records, returning offices to normal operations, and addressing personnel issues like pay and benefits during and after a disaster event.
FOR DISASTER RECOVERY RISK ASSESSMENT CHECKLISTS RISK ASSESSMENT CHECKLISTS
1. First Person on-site checklist -
the checklist to be used by the first person that assumes initial control of the situation. That person is called the Incident Commander (IC) until the designated IC per the IRT arrives and is up to speed. . RISK ASSESSMENT CHECKLISTS
1. First Person on-site checklist -
the checklist to be used by the first person that assumes initial control of the situation. That person is called the Incident Commander (IC) until the designated IC per the IRT arrives and is up to speed. . 2. INCIDENT COMMANDER CHECKLISTS
1. Declare disaster to activate plan and
Hot site; 2. Manage the overall emergency response; 3. Establish appropriate staffing for the recovery and monitor effectiveness; 4. Act as the Foundation “public face” to the community; 5. Move Foundation toward stated recovery objectives. 3. FINANCE COORDINATION CHECKLISTS
a) Maintain daily cash funding of all
essential business processes; b) Prepare and maintain cumulative income and expense report for the event; c) Ensure easy access to necessary capital; d) Coordinate all new vendor contracts; e) Coordinate with Incident Commander on all expenses exceeding pre- established limits. 4. FINANCE COORDINATION CHECKLISTS
f) establish and manage disaster funds
and general ledger accounts; g) Notify insurers and third party administrators as needed; h) Oversee the investigation of injuries and property and equipment damage claims arising out of the event; i) Coordinate paperwork required by insurers to initiate claims process; 5. FINANCE COORDINATION CHECKLISTS
j) Collect and maintain documentation
on all disaster information for reimbursement from private insurance carriers, FEMA, SBA, and other agencies; k) Coordinate all fiscal recovery with disaster assistance agencies 6. Administration Coordination Checklist
a) Ensure the Foundation’s offices are
returned to normal operations as quickly as possible b) Assist in the development of an alternate site as necessary c) Assist staff with any aspect of travel including transportation and lodging 7. IT & Telecom Coordination Checklist
• This checklist makes the assumption
that a Hot Site or alternative site has been selected • For recovery of computer and telephone technology 8. Human resource coordination checklist
• Account for personnel at the assembly
area in the event of an evacuation and account for personnel after an after- hours disaster • Be responsible for the “human” aspects of the disaster including post- event counseling, next of kin notification; answer questions related to compensation, benefits and travel policy 8. Human resource coordination checklist
• Provide current roster of personnel
and emergency contact information for next of kin notification • Track, record and report all on-duty time for personnel who are working during the event • Ensure that time records, travel expense claims, and other related information are prepared and submitted to payroll 8. Human resource coordination checklist
• Maintain a file of injuries and illnesses
associated with the event that includes results of investigations • Notify insurers and third party administrators as needed. 9. Public Relations & Communications Coordination Checklist 1. Be responsible for notifying personnel and pertinent stakeholders of plan activation
Methods of communicating may include:
1. Employee/board call/e-mail tree.
2. Phone forwarding. 3. Employee hotline (1-800 or local number.) 4. Conference call bridge. 5. Web site as information center. 6. Media contacts (See Appendix C.) 2. Be responsible for developing the media messages regarding any event 3. Be responsible for all stakeholder communications including the Board, employees, donors, grantees, suppliers/vendors, and media 4. Serve as the primary media contact 5. Provide rumor control. 10. Program Coordination Checklist
1. Supervise the Foundation community
response 2. Review community communications 3. Approve grants and loans to nonprofits in the affected areas 4. Liaison with other foundations and appropriate city and county offices. PRE-EVACUATION CHECKLIST Pre-Evacuation Checklist
• This checklist covers some basic planning
information to consider before any evacuation as well as information if an evacuation is imminent • Tasks for this shall be divided into three parts: • Basic Planning information • 48 hours until evacuation • 24 hours until evacuation • 2 hours until evacuation a. Basic Planning Information
1. Make a video or take photographs of the
building and its contents annually and store off-site. 2. Provide instructions for shutting off water and gas lines coming into Foundation‟s offices. Assign an employee to take care of this procedure in the case of a known evacuation. a. 48 hours until evacuation
1. Go shopping – One gallon of water per day
and food for all essential employees and volunteers for at least three days. 2. Go shopping – Other response supplies identified 3. Remind board, employees and volunteers of communication plan, check-in times/locations and method of communication 4. Have employees and board members complete evacuation contact information if different than normal contact information a. 48 hours until evacuation
5. Remind employees of disaster plan
6. Communicate with vendors, donors, grantees, etc. concerning information in plan 7. Gather vital records according to plan 8. Begin working on IT recovery portion of the plan 9. Start Incident Commander checklist B. 24 hours until evacuation
1. Gather evacuation boxes – see IT section of plan
as well as Evacuation Checklist by functional area 2. Record new voicemail message, as stated in Telecommunications Instructions. 3. If appropriate, raise electronics off the floor and away from windows 4. File all papers and lock cabinet 5. Withdraw petty cash 6. Pack up equipment to be evacuated 7. Lock all windows, close every interior door, post contact information in waterproof cover conspicuously (in case emergency crews need to contact you) and lock office as normal C. 2 hours until evacuation
1. Gather evacuation boxes – see IT section of plan
as well as Evacuation Checklist by functional area 2. Record new voicemail message. as stated in Telecommunications Instructions. 3. If appropriate, raise electronics off the floor and away from windows 4. File all papers and lock cabinets 5. Lock all windows, close every interior door, post contact information in waterproof cover conspicuously (in case emergency crews need to contact you) and lock office as normal. EMERGENCY PERSONNEL POLICIES The board should approve policies for employees which, at a minimum, answer the following questions:
1. May employees work flexible or reduced hours?
2. How will employees be classified – essential/non- essential? 3. Will the foundation pay employees overtime during response? 4. Are employees paid during evacuation/displacement? For how long? 5. Should the foundation consider business interruption insurance? 6. Once the foundation office is reopened, do evacuated employees get charged vacation/personal leave? 7. How long do employees have to return to work before termination? 8. Eligibility of employees for unemployment insurance? The board should approve policies for employees which, at a minimum, answer the following questions:
9. What are the options on coverage for the foundation‟s
benefit plans? Will the foundation continue to pay for evacuated employees who have not returned to work and for how long?
10. Should the foundation consider developing a
specialized leave policy for disasters or emergencies where the community if effected but not the operation of the foundation?
11. What resources should the foundation consider for
the support of the employees in an emergency or disaster? OTHER TERMS TO PONDER Business Continuity Plan (BCP)
– A plan implemented after an event to recover critical
business functions Business Impact Analysis (BIA)
An evaluation of the impact to the foundation if major
business processes are lost or there is a prolonged interruption. Damage Assessment
The process of evaluating the extent of damage to the
physical site, site contents and computing and other mechanical equipment. Disaster
A disaster is defined as a sudden calamitous emergency
event bringing great damage, loss or destruction. Disasters may occur with little or no warning (earthquake, flash flood) or they may develop from one or more incidents (wildfire) Disaster Recovery
The recovery of the technology of an organization that
includes hardware, applications, data and telecommunications Emergency
– An emergency is a condition of disaster or of extreme
peril to the safety of personsand property. In this context, an emergency and an event could mean the same thing, although an emergency could have more than one event associated with it Recovery
Taking all the actions necessary to restore the area to
pre-event conditions or better if possible Response
The actions taken to address the direct effects of an
event or disaster. This could include saving lives and property, care of casualties, containing and controlling the hazards