LUNA2000 Smart String ESS FAQ
LUNA2000 Smart String ESS FAQ
The information in this document may contain predictive statements including, without limitation, statements
regarding the future financial and operating results, future product portfolio, new technology, etc. There are a number
of factors that could cause actual results and developments to differ materially from those expressed or implied in the
predictive statements. Therefore, such information is provided for reference purpose only and constitutes neither an
offer nor an acceptance. Huawei may change the information at any time without notice.
Some of SUN2000-3/4/5/6/8/10KTL-M0 works with LUNA2000 Smart String Energy Storage System*.
As for customers who have purchased and installed the SUN2000-3/4/5/6/8/10KTL -M0 with the serial
number between HV191XXXXXX~HV199XXXXXX, and want to add a LUNA2000 Smart String Energy
Storage System, Huawei will provide SUN2000-3/4/5/6/8/10KTL-M1 for free to replace the
aforementioned certain SUN20003/4/5/6/8/10KTL-M0 during valid product warranty periods (excl.
extended warranty period). For detailed terms and conditions, please contact the local service team.
The rest M0 are compatible with LUNA2000 Smart String ESS only after inverter firmware is updated to
SPC135 or later version.
https://solar.huawei.com/au/Services#downloadcenter
SUN2000-(2KTL-6KTL)-L1
SUN2000-(3KTL-12KTL)-M1
Why backup functionality doesn’t take effect (battery does not start discharging to supply
essential loads) when main switch is cut off?
Ensure off-grid mode is enabled on APP FusionSolar > Settings > Feature Parameters
If yes, replace comms cable. What Huawei provides along with battery module for internal connection is
4 PIN comms cable, but standard 8 PIN internet cable can be used as a replacement.