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Problem Solving

This document provides information on problem solving. It discusses what problems are, where they come from, and problem solving processes. Key points covered include identifying problems, focusing on solutions rather than problems, gathering information, brainstorming solutions, weighing pros and cons of options, making a decision, taking action, and evaluating outcomes. Communication and having perseverance, action, creativity, and communication (PACC) are emphasized as important for effective problem solving. Activities like flipping a cloth and finding a path through tiles are presented to demonstrate problem solving skills.

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TechYes Bear
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13 views

Problem Solving

This document provides information on problem solving. It discusses what problems are, where they come from, and problem solving processes. Key points covered include identifying problems, focusing on solutions rather than problems, gathering information, brainstorming solutions, weighing pros and cons of options, making a decision, taking action, and evaluating outcomes. Communication and having perseverance, action, creativity, and communication (PACC) are emphasized as important for effective problem solving. Activities like flipping a cloth and finding a path through tiles are presented to demonstrate problem solving skills.

Uploaded by

TechYes Bear
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Problem Solving

Preliminary Activity
KEY PUNCH
● Touch the numbers
in consecutive order

● Only one person in


the area at a time
● In the initial run, what
were the problems you
encountered?

● How did you address


these problems?
Processing
● Were these solutions
effective?

● Were there still problems


in the runs after?
WHAT ARE PROBLEMS?
Situation that Makes things
presents difficulties complicated
and complex

Problems

Come from
Natural and everyday
variety of reasons
occurrence of life
and sources
VIDEO
Jinxy Jenkins and Lucky Lou
● Describe the two characters

● What were the problems the two


characters experienced?

● Where did these problems come


from?

● At the beginning, what was


Jenkins’ attitude towards
problems? What about Lou’s?

Processing ●

●
What changed at the end?

What is your take-away from this


video?
● Don’t invalidate what you are going through

Problem-solving ● Be objective

starts when we accept ● Not just finding solution

that problems will ● Also anticipating problems

always happen. ● Preventing them


● List down problems you are
experiencing in your life right
now

● List down problems you


experienced in your TRAINING

Exercise ● List down all the problems you


think you will experience when
APPLYING for a job

● List down all the problems you


think you will experience IN
WORK (travel, officemates,
boss, work-life balance, etc)
Now we know what problems are,
How do we effectively solve them?
DECISION MAKING SKILLS

● Selecting an action from possible actions


● Can be hard because it requires CHANGE
● Making your own decisions and accepting the
consequences is you being IN CONTROL of your life
Problem solving processes
Decision making skills

1. Problem Identification
2. Focus on the solution
3. Gather Information
4. Brainstorm
5. Weigh the pros and cons
6. Make a decision and act on it!
7. Evaluate the outcome
● Acknowledge that a
problem exists.
Don’t deny it!
Problem ● Keep calm and define the
identification problem (go for the roots!)

● You can’t solve what you


can’t see
● Focus too much on the problem and
you feed it negative thoughts

○ Why do I have this problem

Focus on
○ Why do I have to experience this

● The four sicknesses of the mind


finding a solution (surprise, fear, doubt, confusion)

(not the problem!)


● Focus your mind to consider all
possible solutions
Gather
information
● What you don’t know WILL hurt you

● Ask questions, Google, research,


actively listen - information is
everywhere!
Activity
FLIP THE CLOTH
● All of you stand on one cloth

● Have to flip the cloth without


stepping out of it
● What were the solutions you
tried that failed?

● What did you feel after the


repeated failure?

● If you succeeded, what led you


Processing to think of that solution?

● If you didn’t. What prevented


you from thinking of a solution
that worked?
● Thinking method where
Brainstorm anything goes

● Generates all possible


solutions

● Do not ridicule yourself for


coming up with “stupid
solutions”

● Get crazy! Get creative!


● What are the positives? What
are the negatives?

Weigh the ● Always think of the possible


outcomes of your choices
(accountability)
pros and cons!
● Strive for the best but prepare
for the worst
● Considering:

○ Time

○ Resources

Make a decision. ○ Possible risks

Act on it ● What can YOU do?

● What is in the head only remains


in the head without action
● Was the outcome positive?
Negative?

● Was the problem solved? Did


new ones arise?

Evaluate ● What can be learned?

the outcome
● Decision making is a SKILL to
be learned and practiced
● For each problem, think of a

Exercise possible solution you can do


NOW or WHEN YOU
EXPERIENCE THE PROBLEM
2 Ways of Looking at a Problem
● Roadblock or obstacle ● Challenge
● Prevents growth ● Opportunity for growth
● Your comfort zone

● What you know

● What you can do

● The realm of No Problems


PROBLEMS
Wisdom
Growth
Development
What did you learn from it?
Think of a
mistake you
made before. What are you doing now
so you don’t make the
same mistake?
● For each problem and solution,
write what you have LEARNED
or can LEARN from these
problems

Exercise ● As a person, how will these


problems help you become a
better you? What skills can you
learn?
Activity
FINDING THE WAY
● Split yourselves into two groups

● Goal is to get to the other side by


stepping on the tiles

● Step on the wrong tile and you go


back to the start
● You cannot know everything
Importance of ○ It’s okay to make mistakes

communication
○ Learn to ask for help

in problem ● Arguments happen


solving.
○ Stay calm
○ Actively listen
○ Pursue solutions together
P - Perseverance

A - Action
Problem-solving
needs 4 key things C - Creativity

C - Communication
When you have You get the
the PACC, ganern.

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