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CQI and IRCA Certified

ISO 9001:2015 Lead Auditor
Training Course
Delegate Workbook
Version 6.0(AD05) October 2021

This material is for the personal use of a delegate attending a course presented by BSI.

No part of the materials may be reproduced, stored electronically, or transmitted in any form
or by any means without the prior written consent of BSI.

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Delegate Workbook

Table of contents:

Section
Welcome and agenda ..................................................................................................... 1

Slides ............................................................................................................................ 2

References .................................................................................................................... 3

Case Study .................................................................................................................... 4

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Delegate Workbook

Welcome to the CQI and IRCA Certified ISO 9001:2015 Lead Auditor
Training course
The tutors and BSI staff welcome you to this class. We aim to provide the best and most
authoritative training available on leading a quality management system audit.
We believe that you get the most out of the course by fully joining in the discussions and
activities. Participation brings better understanding and provides a good foundation on which
to further develop your expertise. It also makes the course fun. We invite you to join in!

Schedule
Please return to class on time after breaks or lunch. The agenda included in this delegate
workbook outlines the course schedule.

Personal property
Please do not leave valuables unattended. Keep them with you or make other arrangements
for their safe keeping.

Facilities
The tutor will inform you of the nearest restrooms for use during class breaks.

Recording
Please do not use recording devices since they tend to restrict free discussions.

Safety
Please familiarize yourself with any safety notices and the actions to be taken in the case of
fire including the position of fire exits in the lecture and other rooms that you may occupy
whilst at the course venue.

Smoking
Your tutor will advise you of the smoking arrangements at this venue.

Mobile phones and laptops

Please do not have mobile phones or laptops switched on during class sessions.

Special needs
Please inform the tutor of any special needs (dietary, physical, etc.) that you may have.

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Agenda

Day 1
Time Topic
08.30 Benefits to you, welcome and introductions
Course aim, objectives and structure
KNOWLEDGE
First, second and third-party audits
Typical audit activities
Audit objectives, scopes and criteria
Audit resources
Roles and responsibilities and confidentiality
Audit methods
Stage 1 audit
Stage 2 audit
Audit plan template
Work documents
Opening meeting
Audit evidence
Effective communication
Audit findings
Audit meetings
Closing meeting
Audit reports
Audit follow-up
17.30 Close day 1

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Day 2
Time Topic
08.30 Day 1 review and quiz
KNOWLEDGE continued
Purpose and business benefits of a QMS
Terminology
Plan-Do-Check-Act
QMS elements and interactions
Role of the Auditor
QMS documentation
SKILLS
Initiating the audit
Document review
Audit plan
Work documents
Opening meeting
Observations
Auditing ‘top management’

18.00 Close day 2

Day 3
Time Topic
08.30 Specimen exam: Sections 1 and 2 review
SKILLS
Auditing ‘top management’
Auditing ‘context of the organization’
Body language
Auditing ‘planning for the QMS’
Risks and opportunities
Auditing the organization’s processes (1)
Auditing the organization’s processes (2)
18.00 Close day 3

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Day 4
Time Topic
08.30 Specimen exam: Section 3 review
SKILLS
Auditing the organization’s processes (3)
Nonconformities
Closing meeting
Audit report
Audit follow-up
Specimen exam: Section 4
18.00 Close day 4

Day 5
Time Topic
08.00 Receive homework – audit report from student
The certification and accreditation process, the role of CQI and IRCA, the
CQI and IRCA QMS auditor certification requirements and code of conduct
Final questions/final revision
Evaluation
Introduction/readiness to the exam

10.15 Exam

12.15 End of course

Two short breaks will be taken at suitably convenient times in the morning and afternoon.
Forty five minutes will be given for a lunch break. Additional breaks may be taken as long as
agreed by delegates and tutor, and all learning objectives are met.

Please note: There is a requirement for delegates to undertake some evening preparation
on days 1-4.

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