Illustrated Parts & Service Map

HP Compaq dc7800 Convertible Minitower

Business PC
© 2007 Hewlett-Packard Development Company, L.P. The information con-
tained herein is subject to change without notice. HP shall not be liable for
technical or editorial errors or omissions contained herein. Intel, Pentium,
Intel Inside, and the Intel logo are trademarks or registered trademarks of the
Intel Corporation and its subsidiaries in the U. S. and other countries.

Document Number 459785-001. 1st Edition September 2007.

Cables

1 SATA ODD cable, 14 inch, 2 straight ends 391740-001

2 Front I/O with USB 450708-001
3 SATA HDD cable, 18 inch, 1 straight end, 1 angled end 393958-001
4 Diskette drive cable 439216-001

*Not shown

Keyboards (not illustrated)

PS/2, Basic 435302-xxx

USB, Basic 435382-xxx
USB SmartCard 435385-xxx
Key Specifications
Arabic -171 Korean (Hangul) -AD1
Processor Type Intel Core 2 Duo, Core 2 Quad, Pentium dual-core, Celeron
Belgian -181 LA Spanish -161
RAM Type DDR2-SDRAM DIMMs, PC2-5300 (667 MHz) non-ECC or
PC2-6400 (800 MHz) non-ECC BHCSY -B41 Norwegian -091

Maximum RAM Supported 8 GB Brazilian Portuguese -201 PRC -AA1

Expansion Slots • 1 PCIe-x16 Czech -221 Portuguese -131

• 2 PCIe-x1 Danish -081 Romanian* -271
• 3 PCI
Finnish -351 Russian -251
Graphics Adapter Intel GMA 3100 integrated
French -051 Slovakian -231
Drive Support • 4 SATA (HDD + Optical)
• RAID 1 Support French Arabic -DE1 Spanish -071
• FDD, Media Card Reader, Removable HDD French Canadian -121 Swedish -101
I/O Interfaces Serial (2, 1 optional), parallel (1), USB 2.0 (8), RJ-45 (1), front German -041 Swiss -111
and rear audio jacks (2 each), PS/2 ports (2), VGA connector
(1), USB header on system board Greek -151 Taiwanese -AB1
Hebrew -BB1 Thai -281
Spare Parts Hungarian -211 Turkish -141
International -B31 U.S. -001
Italian -061 U.K. -031
Japanese -291
*Not for 435385-xxx

Mass Storage Devices (not illustrated)

Diskette drive with bezel 431452-001

Media card reader, 3.5-inch 407187-001
Media card reader, 5.25-inch 444582-001
16X SATA DVD±RW and CD-RW drive with LightScribe 447310-001
16X SATA DVD-ROM drive 419496-001
48X CD-RW/DVD-ROM combo drive 419497-001
500 GB SATA hard drive 457909-001
250 GB, 7200-RPM SATA hard drive, 8-MB cache 449980-001
250 GB, 7200-RPM SATA hard drive, 8-MB cache 440747-001
160 GB, 7200-RPM SATA hard drive, 8-MB cache 449979-001
160 GB, 7200-RPM SATA hard drive, 8-MB cache 440499-001
160 GB, 10000-RPM SATA hard drive, 16-MB cache 439995-001
80 GB, 7200-RPM SATA hard drive, 8-MB cache 449978-001
System Unit
80 GB, 7200-RPM SATA hard drive, 8-MB cache 440754-001
1 Power supply, 365W 437799-001
80 GB, 10000-RPM SATA hard drive, 16-MB cache 439994-001
* Power supply, 365W, 80% efficient 437800-001
2 5.25-inch bezel blank 335937-001
3 Front bezel 450714-001
4 Chassis not spared
5 Access panel 450713-001
* 3.5-inch diskette drive bezel blank 459913-001
* Not shown

dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 1
 Standard and Optional Boards
Miscellaneous Parts
Memory modules
1 Fan duct 450707-001
1 512 MB, PC2-5300, CL5 396520-001
2 Hood sensor 392417-001
1 1 GB, PC2-5300, CL5 398038-001
3 Chassis fan 450711-001
1 2 GB, PC2-5300, CL5 450367-001
4 Grommet, hard drive isolation 450712-001
1 512 MB, PC2-6400, CL6 418952-001
5 Heatsink with alcohol pad and factory-applied thermal grease 450715-001
1 1 GB, PC2-6400, CL6 418951-001
6 Fan holder, system fan 450710-001
1 2 GB, PC2-6400, CL6 457624-001
* Solenoid lock 392416-001
Other boards
* Fan 443215-001
2 Belkin 802.11a/g WLAN adapter for use in the United States and most of 391866-002
the world * Fan, heatsink 455310-001
* Belkin 802.11a/g, WLAN adapter for use in the rest of the world 391866-001 * Fan holder, CPU 450709-001
* Broadcom NIC, PCIE 430654-001 * Mouse, PS2, optical 417966-001
* Agere International 56K Modem 398661-001 * Mouse, optical 390938-001
* nVidia GeForce 8440 GS 256-MB video card with dual-link DVI-I and 445743-001 * Mouse, scroll 390937-001
TV (S-Video) outputs. LP * Battery, real-time clock 153099-001
* nVidia GeForce 8440 GS 256-MB video card with DMS59 and TV 445744-001 * Internal speaker 430129-001
(S-Video) outputs. LP
* Second serial port, LP 393601-001
* DVI-D ADD2 graphics 398333-001
* Modem cable 198220-001
* 1394 card 2 external, 1 internal port 393308-001
* Hard drive, removable carrier 444873-001
* Intel, Gigabit NIC 398754-001
* Hard drive, removable frame 444872-001
* ReadyBoost module, 1 GB 455971-001
* Miscellaneous screw kit, includes: 414180-001
System boards with thermal grease, alcohol pad, and CPU socket cover
• #6-32 x .250 hitop screw with serrations (192308-001)(14 ea)
3 System board 437795-001 • #6-32 x .312 hitop screw with serrations (192308-002) (4 ea)
* System board, excludes ES/CS 450706-001 • #6-32 x .187 hitop screw with serrations (192308-003) (6 ea)
• Screwlock, ext tooth, 4-40 (106902-001) (2 ea)
Intel Celeron Processors with alcohol pad and thermal grease • 8x5/16L, .185x.03 Shldr (334248-001) (4 ea)
* 440, 512-KB cache, 2.0 GHz 449166-001 • Flathead, plastite, phillips (247481-001) (8 ea)
• M3 x 5mm hitop (247348-001) (8 ea)
* 430, 512-KB cache, 1.8 GHz 449165-001 • Thumbscrew (368224-002) (2 ea)
* 420, 512-KB cache, 1.8 GHz 449164-001 • #6-32 x .250, Taptite, T15S (101517-067) (12 ea)
• Torx, pan head, slotted (101517-066) (1 ea)
Intel Pentium Dual Core Processors with alcohol pad and thermal grease • Plastite, 8x5/16L, .185DX (334248-002) (1 ea)
* E2180, 1-MB cache, 2.0 GHz 457656-001
*Not shown
* E2160, 1-MB cache, 1.8 GHz 457622-001 LP = Low profile
Intel Core 2 Quad Processors with alcohol pad and thermal grease FH = Full height

* Q6700, 8-MB cache, 2.66 GHz 455402-001

* Q6600, 8-MB cache, 2.40 GHz 452451-001
Intel Core 2 Duo Processors with alcohol pad and thermal grease Modem RJ-11 adapters (not illustrated)
* E6850, 4-MB cache, 3.00 GHz 450792-001 Austrian 417561-011 Italian 316904-065
* E6750, 4-MB cache, 2.66 GHz 450791-001 Belgian 316904-181 Netherlands 316920-335
* E6550, 4-MB cache, 2.33 GHz 450694-001 Czechoslovakian 234963-221 Polish 316904-241
* E4500, 2-MB cache, 2.20 GHz 449452-001 French 316904-051 Saudi Arabian 316904-AR1
* E4400, 2-MB cache, 2.00 GHz 449451-001 German 316904-045 Scandinavian 382848-DH1
* Not shown Greek 316904-151 Swiss 417562-111
Hungarian 234963-215 Turkish 316904-141
Israel 316904-BB1 United Kingdom 158593-035

dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 2
 System Board Computer Setup Menu (Continued)
Heading Option / Description
Security Setup Password - Allows you to set and enable the setup (Administrator)
password.
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy
resources, enable/disable network server mode, specify password require-
ment for warm boot, and allows you to enable/disable Setup Browse Mode.
Smart Cover (some models) - Allows you to lock/unlock cover lock and set
status of cover removal sensor.
Device Security (some models) - Enables/disables all I/O ports, audio, net-
work controllers, SMBus controller, and embedded security devices.
Network Service Boot - Enables/disables boot from OS on a server.
System IDs - Allows you to set Asset tag, ownership tag, Chassis serial
number, UUID, and keyboard locale setting.
DriveLock Security - Allows you to assign/modify a hard drive password
for added security.
System Security (some models) - Allows you to enable/disable:
• Data Execution Prevention
• Virtualization Technology
• Virtualization Technology Directed I/O
• Trusted Execution Technology
• Embedded Security Device Support
• OS management of Embedded Security Device through OS
• Virtual Appliance options
• Smart Card BIOS Password Support
System Board Connectors and Jumpers (position of some untitled Setup Security Level - Provides method to allow users limited access to
components may vary in location) change specified setup options without knowing Setup password.
E49 Password P24 Front USB Power OS Power Management - Allows you to enable/disable Runtime Power
J9 RJ-45 over dual USB P3 CPU power Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2
Mouse Wakeup, USB Wake on Device Insertion (some models), Unique
J10 Quad stack USB P5 Power button/LED Sleep State Blink Rates.
J20 PCI slot 1 P52 Second serial port Hardware Power Management - Allows you to enable/disable SATA bus
power management.
J21 PCI slot 2 P53 Serial port connector
Thermal - Allows you to control minimum permitted fan idle speed.
J22 PCI slot 3 P6 Internal speaker
Advanced Power-On Options - Allows you to set:
J31 PCIe X1, slot 1 P60 SATA0 • POST mode - QuickBoot, FullBoot, or FullBoot every 1-30 days.
J32 PCIe X1, slot 2 P61 SATA1 • POST messages - Enable/disable
• MEBx Setup prompt - Enable/disable or hidden/displayed
J41 PCIe X16 P62 SATA4 • F9 prompt - Enable/disable
J50 Parallel port connector P63 SATA5 • F10 prompt - Enable/disable
• F12 prompt - Enable/disable
J68 Dual stack keyboard/mouse P70 Primary CPU fan • Factory Recovery Boot Support - Enable/disable
J69 VGA connector P8 Primary chassis fan • Option ROM prompt - Enable/disable
• WOL After Power Loss - Enable/disable
J78 Double stack audio connector SW50 Clear CMOS • Remote wakeup boot source - Remote server/local hard drive
P1 Main power XBT1 Real-time-clock battery • After Power Loss - Off/on/previous state
• POST delay - None, 5, 10, 15, or 20 seconds
P10 Diskette drive XMM1 DIMM 1 • Limit CPUID
P124 Hood lock XMM2 DIMM 2 Execute Memory Test (some models) -Restarts computer and executes
POST memory test.
P125 Hood sensor XMM3 DIMM 3
BIOS Power-On - Allows you to set the computer to turn on at a preset
P150 Media reader/ReadyBoost connector XMM4 DIMM 4 time.
P23 Front audio XU1 Processor Onboard Devices - Allows you to set resources or disable onboard system
devices.
System Setup and Boot PCI Devices - Lists installed PCI devices with their IRQ settings and
Basic system information regarding system information, setup, power management, hardware, allows you to reconfigure IRQ or disable devices.
and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is PCI VGA Configuration - Allows you to specify which VGA controller
accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence. will be used when multiple video adapters are available.
If the screen prompt opportunity is missed, a restart will be necessary.
Bus Options (some models) - Allows you to enable/disable PCI SERR#
Generation and PCI VGA palette snooping.
Computer Setup Menu
Device Options - Allows you to set:
Heading Option/Description • Printer Mode - Bi-Directional, EPP & ECP, Output Only
• Num Lock state at power-on - off/on
File System Information - Lists the following main system specifications:
• S5 Wake on LAN - enable/disable
• Product name • Memory size/speed/ no. channels • Processor cache - enable/disable
• SKU number (some models) • Integrated MAC Address • Integrated video - enable/disable
• Processor type/speed/stepping • System BIOS • Multi-Processor - enable/disable
• Cache Size (L1/L2) • Chassis serial number • Internal speaker - enable/disable
• Asset tracking number • Monitor Tracking - enable/disable
• NIC PXE Option ROM Download - enable/disable
About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Flash System ROM - Allows you to select a drive containing a new BIOS. System Hardware Interrupts
Replicated Setup - Save to Removable Media and Restore from Removable
Media IRQ System Function IRQ System Function

Default Setup 0 Timer Interrupt 8 Real-Time Clock

• Save Current Settings as Default 1 Keyboard 9 Unused
• Restore Factory Settings as Default
2 Interrupt Controller Cascade 10 Unused, available for PCI
Apply Defaults and Exit - Applies the selected default settings and clears
any established passwords. 3 Serial Port (COM B) 11 Unused, available for PCI
Ignore Changes and Exit - Exits Computer setup without applying or sav- 4 Serial Port (COM A) 12 Mouse
ing any changes.
5 Unused, available for PCI 13 Coprocessor
Save Changes and Exit - Saves changes to system configuration or default
settings and exits Computer Setup. 6 Diskette Drive 14 Primary ATA (IDE) Controller

Storage Device Configuration - Lists all installed BIOS-controlled storage devices. 7 Parallel Port (LPT 1) 15 Secondary ATA (IDE) Controller
The following options are available:
• Diskette Type(Legacy Diskettes only)-3.5” 1.44 MB and 5.25” 1.2 MB
• Drive Emulation
• Emulation Type - ATAPI Zip drive, hard disk, legacy diskette, CD-
ROM drive, and ATAPI LS-120 drive
• Multisector Transfers
• Translation Mode
• Translation Parameters
• SATA Default Values
Storage Options
• Removable Media Boot
• Legacy Diskette Write
• SATA Emulation
DPS Self-Test - Allows you to execute self-tests on ATA hard drives.
Boot Order - Allows you to specify boot order.
• Shortcut to Temporarily Override Boot Order

dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 3
 Failsafe Boot Block ROM Error Conditions and Messages
The computer comes with a reprogrammable flash system ROM (read only memory). To How It Is
upgrade the ROM, download the latest ROM BIOS image from the HP Web site ([Link]) Feature Purpose Established
and follow the online GUI/instructions.
Floppy drive controller Prevents the transfer of data to or from the Setup Utilities
Your system ROM includes a Failsafe Boot Block that is protected during the flash process and floppy drive.
allows the computer to be restarted in the unlikely event of an unsuccessful ROM flash. Device Boot Disabling Prevents booting from and or all of these Setup Utilities
If the system detects an invalid system ROM during the boot sequence, the Failsafe Boot Block devices: Internal or external USB, Internal
attempts to locate a valid BIOS image on removable media. To recover from the Boot Block ODD, or Internal FDD
recovery mode complete the following steps: Security Option Prevents use of computer until password is Setup Utilities
entered. Can apply to both initial startup and
Boot Block Recovery restart.
1. Remove any bootable media from the computer and turn off power. BIOS Write Protect Restricts ability to change ROM BIOS with- Setup Utilities.
out approval.
2. Insert a flash drive or CD containing the ROM BIOS in the root directory. The media must be
formatted using the FAT12, FAT16, or FAT32 file system. USB Controller Allows you to disable or enable all USB Setup Utilities
devices.
3. Turn on power to the system.
4. The system will automatically flash the ROM. After a successful flash, the system will either
automatically restart or prompt the user to unplug the unit, wait 5 seconds, reattach the power
cord, and then press the power button. Diagnostic LEDs
NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image LED Color LED Activity State/Message
file is in an optical drive. If BitLocker is enabled, remove this CD before attempting to boot to
Windows Vista. Power Green On Computer on
Power Green 1 blink every 2 seconds Normal Suspend Mode
Password Security Power Red 1 blink every second followed CPU thermal shutdown
by a 2 second pause
Establishing a Setup password:
Power Red 3 blinks, 1 blink every second Processor not installed
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > followed by a 2 second pause
Restart. Power Red 4 blinks, 1 blink every second Power failure (power supply overload)
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter followed by a 2 second pause
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10 Power Red 5 blinks, 1 blink every second Pre-video memory error
when prompted, a restart will be necessary. followed by a 2 second pause
3. Select Security > Setup Password and follow the instructions on the screen. Power Red 6 blinks, 1 blink every second Pre-video graphics error
4. Before exiting, click File > Save Changes and Exit. followed by a 2 second pause
Power Red 7 blinks, 1 blink every second System board failure (ROM
Changing a password: followed by a 2 second pause
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. Power Red 8 blinks, 1 blink every second Invalid ROM based on Checksum
To change the Setup password, go to step 2. followed by a 2 second pause
To change the Power-on password, go to step 3. Power Red 9 blinks, 1 blink every second System powers on but is unable to boot
2. To change the Setup password, as soon as the computer is turned on, press F10 when the followed by a 2 second pause
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if Power Red 10 blinks, 1 blink every second Bad option card
necessary. followed by a 2 second pause
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter Power Red 11 blinks, 1 blink every second The current processor does not support
character, your new password, another slash (/) or alternate delimiter character, and your new followed by a 2 second pause a feature previously enabled on this
password again as shown: system.
none none System does not power on and System unable to power on
current password/new password/new password. LEDs are not flashing

NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
Common POST Error Messages
The new password will take effect the next time the computer is restarted.
Screen Message Probable Cause Recommended Action
Deleting a password
101-Option ROM Error 1. System ROM checksum 1. Verify ROM, reflash if required
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. error. 2. Remove suspected card, reboot
To delete the Setup password, go to step 2. 2. Expansion board option 3. Clear CMOS memory, reboot
To delete the Power-On password, go to step 3. ROM checksum
4. Replace system board
2. To change the Setup password, as soon as the computer is turned on, press F10 when the 3. System board
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
necessary. 103-System Board DMA, timers 1. Clear CMOS memory.
Failure
3. When the key icon appears, type your current password followed by a slash (/) or alternate 2. Remove expansion boards.
delimiter character as shown. Example: currentpassword/ 3. Replace system board.
4. Press Enter. 164-Memory Size Error Incorrect memory configu- 1. Run Setup (F10).
and ration
201-Memory Error 2. Check DIMMs for proper
Security Features seating, type, and HP
compatibility.
NOTE: For more information about Setup Utilities refer to the Computer Setup Menu on the
previous page or in the Service Reference Guide. 3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.

Diagnostic Functions 4. Replace system board.

214-DIMM Configura- Populated DIMM configura- Rearrange the DIMMs so that
Diagnostic functions are provided by the Setup Utility (in system ROM) and by Insight Diag- tion Warning tion is not optimized each channel has the same amount
nostics. Insight Diagnostics provides detailed system information including: of memory.

• Processor type and speed 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or
• Memory amount, mapping, and integrity keys. Check connector for bent of
missing pins. Replace keyboard. If
• Hardware peripheral availability/settings 304, possible system board prob-
• Hard drive type, space used/available lem.
• System identification, asset tracking
501-Display Adapter Graphics display controller. 1. Reseat graphics card.
Insight Diagnostics may be found on the Documentation and Diagnostics CD that shipped with Failure
2. Clear CMOS.
the computer. The tool may also be downloaded from the hp Web site using the following pro-
3. Check monitor connection.
cedure:
4. Replace graphics card.
1. Go to [Link]
2. Click the Software & Download driver link. 1720-SMART Hard Drive Hard drive is about to fail. 1. Determine if hard drive is
Detects Imminent Failure giving correct error message.
3. Enter the product number (for example, dc7800) in the text box and press the Enter key. Enter Computer Setup and run
4. Select the specific product. the Drive Protection System
test under Storage > DPS Self-
5. Select the OS.
test.
6. Click the Diagnostics link.
2. Apply hard drive firmware
7. Select HP Insight Diagnostics Offline Edition. patch if applicable.
8. Select the proper language and click Download. 3. Back up contents and replace
NOTE: The download includes instructions on how to create a bootable CD. hard drive.
1796-SATA Cabling Error One or more SATA devices Ensure SATA connectors are used
are improperly attached. For in ascending order. For one
Clearing CMOS optimal performance, the device, use SATA 0. For two
SATA 0 and SATA 1 con- devices, use SATA 0 and SATA 1.
1. Turn off the computer and any external devices, and disconnect the power cord from the nectors must be used before For three devices, use SATA 0,
power outlet. SATA 2 and SATA 3. SATA1, and SATA 2.
2. Remove the chassis access panel. 1801-Microcode Patch Processor not supported by 1. Upgrade BIOS to proper
3. On the system board, press and hold the CMOS button for 5 seconds. Error ROM BIOS. version.
4. Replace the chassis access panel and reconnect the power cord. 2. Change the processor.
5. Turn on the computer and allow it to start.

dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 4