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How To Fix Missing SSD Problem When Install Windows

The document provides guidance on fixing an issue where disk drives cannot be found during Windows 11/10 installation. The solution is to manually install the Intel Rapid Storage Technology driver during setup. Alternatively, disabling Intel Volume Management Device technology in the BIOS can allow installation to proceed without using RAID.

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Rivan Fernando
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
290 views

How To Fix Missing SSD Problem When Install Windows

The document provides guidance on fixing an issue where disk drives cannot be found during Windows 11/10 installation. The solution is to manually install the Intel Rapid Storage Technology driver during setup. Alternatively, disabling Intel Volume Management Device technology in the BIOS can allow installation to proceed without using RAID.

Uploaded by

Rivan Fernando
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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How to fix the problem that cannot find drives when installing Windows 11/10

This article provides a troubleshooting guide on how to solve the issue of not being able to find a disk drive during the installation of
Windows 11/10 on a notebook or all-in-one (AIO) computer. The solution is to load the corresponding driver during the installation
process.

To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to fix cannot
find drives when installing Windows 11/10:
https://www.youtube.com/watch?v=HuCY0ChsqAM

For the Intel CPU platform, you need to manually install Intel Rapid Storage Technology (IRST) driver during the Windows installation
process. You can also refer to the Intel document of How to Configure RAID or Intel Optane Memory with Intel RST on an Intel VMD
Capable Platform.
Note: The following pictures are a reference, it may be various depending on the different versions.

Manually install Intel Rapid Storage Technology (IRST) driver


Download and Extract Intel Rapid Storage Technology (IRST) driver

1. Please refer to this article: How to search and download drivers. Afterwards, visit the support page of your computer
model and download the Intel Rapid Storage Technology (IRST) driver from the Chipset category.
Note: The following steps use version V19.5.1.1040 as an example, and the images are for reference only. You should
download the latest version for your computer model.

2. After the download is complete, double-click on the downloaded file [VMD_DCH_Intel_F_V19.5.1.1040_30787]①.


3. When the IRST Setup Wizard opens, click [Next]②.

4. Read and accept the Asus software license agreement, and then click [Next]③.

5. Choose [Extract]④ and then click [Next]⑤.


6. Read the important information and then click [Next]⑥.

7. When selecting the destination folder, connect the USB flash drive to the computer and click [Browse]⑦.
Note: If your Windows 11/10 installation media is also using a USB flash drive, you can choose to extract the package to the
same flash drive.
8. Choose the root directory of the USB flash drive⑧ and then click [OK]⑨.

9. After selecting the destination folder, click [Next]⑩.


10. Click [Install]⑪, and the IRST driver will be extracted to the USB flash drive.

11. When the extraction is complete, click [Finish]⑫ to close the installation program.
12. Continue with the next section, “Installing the Intel Rapid Storage Technology (IRST) driver”.

Install Intel Rapid Storage Technology (IRST) driver

13. Connect the USB flash drive containing the Windows 11/10 installation media and the extracted Intel Rapid Storage
Technology (IRST) driver (VMD_DCH_Intel_F_V19.5.1.1040_30787) to the computer. (If you are installing using a Windows
11/10 CD, please insert the CD along with the USB flash drive mentioned above.)
Note: The version numbers and images below are for reference only. Please download the latest version from the support
page for your computer model when performing the actual operation.
14. Proceed with the Windows 11/10 installation process again. If you need to know how to install Windows 11/10 using
installation media, please refer to this article: How to use installation media to install Windows 11/10.
15. When you see the screen “Where do you want to install Windows” and Windows cannot find any drives, please click
[Load driver]①.

16. Select [Browse]②.


17. Find the folder where you extracted the IRST driver earlier, select the [RST] folder③, and then click [OK]④.

18. Select [Intel RST VMD Controller]⑤, and then click [Next]⑥ to start installing the driver.

19. Once the driver installation is complete, the disk drive will be displayed normally.
If you still cannot find the disk drive during Windows installation, consider referring to this section: Disable Intel Volume
Management Device (VMD) technology to continue with the installation of Windows.

Disable Intel Volume Management Device (VMD) technology


Note: Disable VMD technology will make your computer can’t utilize RAID Array.
20. Firstly, the computer needs to enter BIOS configuration. While the computer isn’t powered on yet, press and hold the F2

button of the keyboard, and then press the Power button to enter the BIOS configuration. Here you
can learn more about How to enter the BIOS configuration.
21. After entering the BIOS configuration, press Hotkey[F7], or use the cursor to click [Advanced Mode]① that the screen
displayed.
22. Go to [Advanced]② screen, and then select [VMD setup menu]③.

23. Select [Enable VMD controller]④, and then select [Disabled]⑤.


24. Click [Ok]⑥ to disable Intel Volume Management Device (VMD) technology.

25. Save & Exit Setup. Press Hotkey[F10] and select [Ok]⑦, the computer will restart. After that, you will be able to find
drives on this PC when installing Windows 11/10. Here you can learn more about How to use installation media to insatll
Windows 11/10.

If your problem is not worked out with above solution and information, please contact ASUS customer service center for further
information.

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