4 Troubleshooting

4.1 About this document

This document provides only basic information to assist in identifying and recovering from
potential problems with Delta Energy Systems. If you cannot find solution in these
instructions, contact the local customer service.

4.2 Standard troubleshooting procedure

Troubleshooting is always initiated by an alarm. Alarms may be monitored remotely or
locally. Relay alarms trigger LEDs locally, but can also be wired for remote monitoring. As
a standard a Delta Energy Systems inverter system includes terminal blocks for alarm
connections.

Diagnostic for static switch module

If the static switch recognizes a fault condition it indicates it by the front panel LEDs. In
case of a fault the alarm can be reset by resolving the problem in the system. Refer to the
User manual for more information.

Diagnostic for inverter module

If the inverter recognizes a fault condition it uses the front panel LEDs in indicating it to
the user. In case of a fault the alarm can be reset by resolving the problem in the system.
In case of an alarm on the inverter (refer the User manual) press shortly the ON button. If
this procedure does not help, try shutting down the inverter by turning the Power On
rocker switch to the OFF position, and then restart the inverter by turning the Power On
rocker switch back to the ON position. Refer to the User manual for more information
about alarms.

4.3 System status indications

4.3.1 Static switch module LED indications

Overload: The inverter system is overloaded or would be overloaded if it was used to

supply the load or the load current exceeds the maximum allowed output current of the
by-pass.

Mains failure: Mains voltage or frequency is not in allowed limits. Use RemoteMonitor
software for more accurate information.

Mains in use: The output of the by-pass is supplied from the mains. If the LED is
continuously lit it is the default supply. If the LED flashes it indicates that it is the backup
supply.

Synchronized: Inverter output voltage is synchronized to the mains voltage.

16 CabD APS 1500A-230-n SSW Troubleshooting

 Fault: Flashes when there is a fault in the system. Use RemoteMonitor software for more
accurate information. If this LED is continuously lit the microprocessor of the by-pass is
not working. Try to press the Reset button in the bottom of the front panel.

Inv. failure: Inverter output is off, inverter voltage or frequency is not in allowed limits or
the communication between the by-pass and the inverter is not working. Use
RemoteMonitor software for more accurate information.

Inv. in use: The output of the by-pass is supplied from the inverter. If the LED is
continuously lit it is the default supply. If the LED flashes it indicates that it is the backup
supply.

Inv. found: By-pass has found inverters connected to the control bus. If this LED flashes
with the fault LED the communication bus is disconnected or there are other problems on
the communication bus.

4.3.2 Alarms and fault conditions in static switch module

4.3.2.1 Inv. In Use LED flashing

Load is supplied from the inverter supply, which is working as a backup supply. If the
Mains failure LED is not lit the by-pass is going to switch to the mains supply (default
supply) when the user programmable delay is expired (see section 4.4 "User
programmable parameters).

4.3.2.2 Mains In Use LED flashing

Load is supplied from the mains supply, which is working as a backup supply. If the
Inverter failure LED is not lit the by-pass is going to switch to the inverter supply (default
supply) when the user programmable delay is expired (see section 4.4 "User
programmable parameters).

4.3.2.3 Inv. Failure LED lit

Inverter output is off, inverter voltage or frequency is not in allowed limits or the
communication between the by-pass and the inverter is not working. Use RemoteMonitor
software for more accurate information.

4.3.2.4 Mains failure LED lit

Mains voltage or frequency is not in allowed limits. Use RemoteMonitor software for more
accurate information.

4.3.2.5 Fault LED continuously lit

The microcontroller of the by-pass is not working. Try to press the Reset button to return
to normal operation.

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4.3.2.6 Overload LED lit

Inverter system is overloaded or would be overloaded if the load was switched to the
inverters. This LED is lit also if output power exceeds the maximum power of the by-pass.

4.3.2.7 Fault LED flashing with Inv.found LED

Communication with inverters does not work properly. Check the Control bus cable.

4.3.2.8 Fault LED flashing with Inv.failure LED

Inverter AC output on but not connected to by-pass.

4.3.2.9 Fault LED flashing in opposite phase with Inv.failure LED

Voltage on inverter AC bus has wrong polarity. Check the cables.

4.3.2.10 Fault LED flashing alone

The Fault LED flashes a number of times and after a short pause repeats the sequence.
Number of flashes indicates the fault. In the following is listed the numbers of flashes and
the corresponding faults. For more accurate fault information use the RemoteMonitor
software.

(1 Reserved)

2 Over-temperature. Temperature is over the Over temperature alarm level (user

programmable parameter).

4 Unit lost. One or more inverter modules disappeared from the system because of a
fault.

6 AC power switch failure. One of the power switching thyristors or their drive circuit
is not working properly. Press the Reset button through the hole in the right bottom
corner of the panel. If the fault repeats the by-pass needs service.

7 Control bus transmitter/receiver HW failure.

10 Internal non-volatile RAM read or write error. If the by-pass parameters could not
be read from the non-volatile memory the by-pass uses factory default parameters
until new parameters are written by the RemoteMonitor software. Other errors may
affect internal e.g. history file but not prevent output voltage generation.

11 Fan fault or the fan option is not properly installed.

12 Malfunction of internal circuits. By-pass is not working properly.

13 Incompatible software or parameters. The system has modules that cannot operate
with each other because of incompatible parameter sets or software versions.

18 CabD APS 1500A-230-n SSW Troubleshooting

4.3.3 Inverter module LED indications
Overload/fault: If the inverter is overloaded or it has turned the output voltage off
because of too long overloading this LED is continuously lit. The output LED and the load
LEDs (below) tells if the output is still on.

During fault conditions this LED flashes. Refer to section 4.3.4 "Alarms and fault
conditions in inverter module" for more accurate information about indicating fault
conditions.

Output power: This 4 LED bar display indicates the output loading in percent compared
to nominal apparent and active power ratings.

Output on: This LED is lit when the output voltage is on. In parallel operation it flashes
with the fault LED when there is a fault in the output connection. Refer to section
4.3.4 "Alarms and fault conditions in inverter module" for more accurate information about
indicating fault conditions.

Input on: This LED is lit when the input voltage is connected and is in acceptable limits.
Refer to section 4.3.4 "Alarms and fault conditions in inverter module" for information
when this LED flashes.

Parallel: This LED flashes slowly at start-up when the inverter is listening to the
communication bus to find other inverters in the parallel connected system. This happens
also even if the inverter is a stand-alone type. The stand-alone inverter checks that it is
not connected to any other inverter.

After a slow flash the parallel LED is turned off if there are no other inverters on the
communication bus, and turned on if it recognizes another inverter on the bus and
synchronizes to it.

4.3.4 Alarms and fault conditions in inverter module

If the inverter recognizes a fault condition it uses the front panel LEDs to alarm the user.
In the following the possible alarms and the corresponding faults are described. In case of
fault the alarm can be reset by resolving the problem or in case of inverter missing (fault 4
in section 4.3.4.8. "Fault LED flashing alone") by pressing shortly the ON button. If these
solutions do not help, try shutting the inverter off by turning the Power On rocker switch to
the OFF position and then restart the inverter by turning the Power On rocker switch to
the ON position.

More accurate fault information is available through the RS-232 communication port by
using the RemoteMonitor software. In addition, general status information including
alarm/no alarm data is available through the RS-232 port by using a very simple protocol
(ask for DAC60000 Status Query Protocol description).

4.3.4.1 Fault/overload LED continuously lit

Inverter is overloaded. If all the load LEDs and output LED are lit, the inverter is still
supplying AC power to output. If they are not lit the inverter has turned the output off.

CabD APS 1500A-230-n SSW Troubleshooting 19

4.3.4.2 Parallel LED flashing alone

This LED flashes slowly at start-up when the inverter is listening to the communication
bus to find other inverters in the parallel connected system. This check is done also by a
stand-alone model.

4.3.4.3 Input LED flashing alone

Output voltage is turned off because of too low or too high input voltage. Input voltage is
not anymore outside the stop limits but it is still outside the start limits or automatic start is
not enabled.

4.3.4.4 Fault LED flashing with Input LED

Input voltage is below the low input voltage stop level or above the high input voltage stop
level, and the output voltage will be turned off after the preset delay (user programmable)
if it is still on. Output LED indicates the status of the output voltage.

4.3.4.5 Fault LED flashing with Parallel LED

Communication with other inverters or external by-pass switch does not work properly.

4.3.4.6 Fault LED flashing with Output LED

Output cable not connected. In the parallel operating inverter system a module that has
not output on does not find the output voltage generated by the other modules in the
output connector.

4.3.4.7 Fault LED flashing with Output and Parallel LEDs

Communication cable not connected. There is AC voltage generated by other modules

present in the output connector even this module gets no information from the other
modules.

4.3.4.8 Fault LED flashing alone

The fault LED flashes a number of times and after a short pause repeats the sequence.
Number of flashes indicates the fault. In the following are listed the numbers of flashes
and the corresponding faults. For more accurate fault information use the RemoteMonitor
software.

(1 Reserved)

2 Over-temperature. Temperature is over the Over-temperature alarm level (user

programmable parameter).

3 Earth short. One of the output connectors is connected to ground when Earth short
this alarm is enabled (user programmable parameter).

20 CabD APS 1500A-230-n SSW Troubleshooting

 4 Unit lost. One or more inverter modules or the external by-pass disappeared from
the system because of a fault. The other modules alarm.

5 Load sharing fault. Output loadings of individual modules can not be automatically
adjusted to be approximately equal. Check that all the output cables are
connected.

6 Malfunction of internal power stage. Try once to restart inverter.

7 Control Bus hardware failure or strong external disturbance. Try once to restart
inverter.

8 Temperature measurement failure. One of the two temperature measurements has

failed.

9 Long On or Off key. The Output On or Off key has been continuously pressed for
more than 5 minutes. Probably there is mechanical failure. The key is now ignored.

10 Internal non-volatile RAM read or write error. If the system parameters (output
voltage and frequency etc.) could not be read, the inverter cannot turn the output
on before new parameters are written by the RemoteMonitor software. Other errors
may affect internal e.g. history file but not prevent output voltage generation.

11 Fan fault or the fan option is not properly installed.

12 Malfunction of internal circuits. Inverter is not working properly.

13 Incompatible software or parameters. The system has modules that can not
operate with each other because incompatible parameter sets or software versions.

14 Internal by-pass option malfunction or not properly installed.

4.4 User programmable parameters

4.4.1 User programmable parameters in static switch

The user can change many parameters that affect the behaviour of the by-pass with the
RemoteMonitor software. All parameters can be modified any time. In order to check and
modify the user programmable parameters you need the DAC60000 RemoteMonitor
software. This easy-to-use monitor and control software for Windows® environment gives
you a safe way to change parameters. However, you must understand what you are
doing before you change the parameters. Values that are OK in another system may lead
to unwanted behaviour in another system. Refer to the DAC60000 RemoteMonitor User
Manual for details how to read and modify the parameters.

ALL PARAMETERS CAN BE SAFELY MODIFIED WHEN SYSTEM IS RUNNING AND

OUTPUT VOLTAGE IS ON.

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