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Water Filter With Uv

Uv system with water filter

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0% found this document useful (0 votes)
11 views24 pages

Water Filter With Uv

Uv system with water filter

Uploaded by

Sean Rambaran
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
Download as pdf or txt
Download as pdf or txt
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WH-1000 Rhino®

Whole House
Water Filter
Rhino Well ®

Water with UV
WELL WATER

Owner’s Manual
Meet clean, healthy water. Your new Aquasana® whole house Rhino®
system was expertly engineered to reduce chemicals, bacteria, viruses,
and other contaminants commonly found in well water.
Enjoy the peace of mind that comes from knowing our award-winning
water filter technology is working for you.

WH-WELL WATER WITH UV

TABLE OF CONTENTS

Box Contents & System Configurations..............................................................................3

Installation Steps.............................................................................................................. 4-12

Troubleshooting Guide...................................................................................................... 13

Maintenance........................................................................................................................ 14

Filter Replacements....................................................................................................... 15-20

Performance & Certifications............................................................................................ 21

Warranty.............................................................................................................................. 22

Water for Life® Program..................................................................................................... 23

Next >
BOX CONTENTS & SYSTEM CONFIGURATION 3

7 5 5

6 9 10 12

14

2 1 13 11 3 14

1 Rhino® Well Water Tank 8 Slip Unions (2)


2 20" Pre-Filter 9 2.5" TOE Nipples (5)
3 10" Post-Filter 10 3" Smooth Nipple
4 Plastic Wrench 11 Brass Drain Valve
5 Fliter Support Brackets (2) 12 PVC Tee
6 1" - 3/4" Reducer Bushings (2) 13 Tall Salt-Free Water Conditioner (Optional)
7 Shut-Off Valve 14 UV Filter

Box contents will be packaged in multiple boxes.

Before beginning installation, please ensure all parts listed are present. If any part is
missing or damaged, do not attempt to install the system.

Please contact Customer Support for replacement parts at 866-662-6885.

< Back To Table of Contents Next >


2 INSTALLATION STEPS 4

Tools recommended for installation: Optional components:

• Drill • Check valve


• Wrench • Pro-Grade Bypass Kit
• Channel locks • Water hammer arrestor
• Pipe cutter • Copper wire & grounding clamps
• NSF certified PVC primer and glue (if copper pipes are present)
• NSF certified plumber's tape • Pex tubing, crimp rings and cutter
• Garden hose
• 5 gallon bucket

>> Click here to view the Rhino® Whole House installation video.

Precautions
• For all installations: Due to the varieties of home design, not all
configurations can be addressed in this guide. Anticipate the need for
additional parts and pieces including but not limited to pex tubing, clamps,
and mounting screws to install unit properly (available at a local home
improvement store or through your plumbing contractor).

• This system requires installation of a UV system.The minimum space is 20"


(above and below) to be able to service the UV system.

• DO NOT install this filter where the line pressure may exceed 100 psi. The
operating pressure range for this filter is between 20psi – 100psi. In areas
with high pressure, a pressure relief valve and a water hammer arrestor
may be necessary.

• Install on cold water lines only (40° – 90°F).

• Installation of the filtration system must comply with existing state and local
plumbing codes.

• Some local codes may require the use of a licensed plumber or certified
installer when disrupting a potable water line.

• It is recommended your system be installed indoors and out of direct


sunlight. Prolonged exposure to light can weaken plastic components, resulting
in filter housing failure. If this is not possible and the system is outdoors or
in a sunny area, the unit must be protected from both direct sunlight and
freezing temperatures.

• Unit must be installed in an area where the main water line enters your home,
before connecting to the water heater. DO NOT install after a water heater or
on the hot water line.

< Back To Table of Contents Next >


2 INSTALLATION STEPS 5

Precautions (continued)
• DO NOT install the tank on its side. It must be installed upright to maximize
contact with media bed.

• Pick an appropriate installation location where if the tank or any connection


thereto should leak, the resulting flow of water will not cause damage to
the surrounding area. Dimensions of systems vary—always allow an estimated
minimum of 60" clearance for height of tank, and a minimum of 44" for
floor space.

• Filtration tank must be flushed before running water from system into house.

• NSF certified plumber's tape (thread sealing tape) is the only sealer that
can be used on threaded fittings. DO NOT use pipe dope or PVC primer/glue
on threaded fittings. Exposure to these compounds will damage nipples
causing leaks.

• Properly tighten all fittings to ensure a leak-free assembly.

• If installing on metallic plumbing, two grounding clamps and #4 copper wire


are essential for safety.

• It is strongly recommended to install a check valve at the end of your system


configuration and before the water heater to protect your filtration system
from back flow.

1 Select Location

Lay out system in appropriate configuration. Improper sequencing


of equipment will affect performance, and could possibly
damage your system.

1. Pick an appropriate installation location. Unit must be installed in an area


where the main water line enters your home, and before it connects to the
water heater. It is recommended to install after any outdoor hose bibs or
irrigation lines to avoid using filtered water where not needed.

DO NOT install after the water heater or on the hot water line.

2. Choose the location for a shut-off valve to be able to isolate your system.
If installing a check valve, it should be installed after your system but
before the water heater. If installing the Pro-Grade Bypass Kit, choose the
location at this time.

< Back To Table of Contents Next >


2 INSTALLATION STEPS 6

Pro-Grade Bypass Kit Installation:

IF YOUR SYSTEM does not include the Pro-Grade Bypass Kit, continue to step 2.

NOTE: Due to the variety of home design and spaces, anticipate the need
for additional items to install bypass loop properly. Additional items would
be available at a local home improvement store or through your plumbing
contractor. Not all configurations can be addressed in this guide.

1. Once you’ve selected an appropriate location for your whole home


water filter system and main shut-off valve, lay out the bypass loop
and ensure you have all the components and tools required.
• The Pro-Grade Bypass Kit is specific to 1” PEX connections for easy
installation.
• R
 eference the system configuration image on page 9 when laying out
bypass loop components to ensure correct order and location.

2. Pre-assemble all the parts before starting the installation. Straighten


out your PEX tubing and plan for additional length that can be trimmed
down before the final installation.

3. Mark your incoming water line where you would like to start your
bypass loop. This should be before your main PVC shut-off valve.
Prepare your existing pipes by cleaning the sections you plan to cut.

4. Once your bypass loop is prepared, continue to step 2 on next page


before making the final connections.

5. Once the main system has been fully installed, cut down any PEX
tubing to ensure you have the proper length and complete bypass
loop connections.

6. Turn on main water line and check for leaks.

Bypass Kit Box Contents: 2

1 PEX 1” brass shut-off valves (2) 1

2 PEX 1” brass 90° elbows (2)


3 PEX 1” brass tees (2)
3 4
4 PEX 1” brass male adapters (2)

< Back To Table of Contents Next >


2 INSTALLATION STEPS 7

2 UV System Preparation
This set up requires the installation of a UV system. Before continuing,
stop now and read the separate, included UV manual in its entirety.

WARNING
Never look directly at a lighted UV lamp. Ultraviolet rays can be harmful to eyes.
Assembly is required before installation. Internal components are fragile.

>> Click here to view the UV Filter Owner's Manual.

3 Prepare Rhino® Tank


1. Ensure the Rhino tank sits level. If it looks off-center or unlevel, reference
the troubleshooting section.

2. Pre-assemble all parts and dry-fit the entire system to ensure proper
spacing and to confirm you have the necessary components for
installation. Reference system configuration image on page 3 to
understand the system layout and connections.

3. Connect all smooth fitting connections using NSF certified primer and
glue. Smooth connections will be on the nipples, unions,shut-off valve,
and PVC tee. Once glue is applied, press and hold the connection tight
for 10-15 seconds.

4. Carefully remove shipping caps from inlet


and outlet ports without damaging valve threads.

5. Wrap threaded nipple ends 3 times with NSF certified


plumber's tape. Insert the nipples and attached
unions to the filtration tank's threaded inlet
and outlet. Hand tighten and then tighten
again with a pipe wrench (2-2.5 rotations)
to seal the connections.

NOTE: DO NOT OVER-TIGHTEN. If space


does not allow for a pipe wrench to grip
the nipples, clamp to the glued union to
make final rotations.

< Back To Table of Contents Next >


2 INSTALLATION STEPS 8

4 COPPER PIPES ONLY (proceed to Step 4 for all other pipes)

When installing on metallic


plumbing, ensure you take the
following precautions. Securely
Ground
install two (2) grounding clamps Wire

and a #4 copper wire (not


included) across the location Ground Ground
where the system will be installed. Clamp Clamp

Tightly clamp at both ends, as


shown in the illustration.

WARNING

ELECTRICAL SHOCK HAZARD


Prior to installation on metallic plumbing, securely install two grounding clamps and
a #4 copper wire per installation instructions. Failure to follow these instructions can
result in death or electric shock.

5 Install Shut-off Valve and Ensure Spacing

NOTE: You may need additional components to connect your system to the
main water line where it enters and exits the filtration system. Ensure you
have all components needed before proceeding to the next steps.

1. Turn off the main water source. Drain water from lines to relieve
pressure by turning on a faucet at the lowest elevation inside your home.

NOTE: Installation could take 1–4 hours to complete. Plan accordingly as you
will be without water throughout the home during this time.

2. Using a pipe cutter, cut into the main water supply line and catch any
remaining water in the 5-gallon bucket. Each system includes a 1" PVC
shut-off valve with the option of threaded or smooth connections,
as well as reducer bushings to connect to a 3/4" main water line.

3. Loosely fit shut-off valve to calculate the proper spacing of components.

4. Measure distance for Pre- and Post-Filter, Rhino® tank, and optional
add-ons (Salt-Free Water Conditioner) and mark pipe accordingly.

< Back To Table of Contents Next >


2 INSTALLATION STEPS 9

NOTE: DO NOT cut more pipe than necessary. You can cut more pipe
later if needed. If you're installing a bypass loop, plan accordingly for the
space required.

Ensure proper spacing to fit Pre and Post-Filters, UV Filter, and any optional add-ons

2 1 2

Incoming Outgoing
1
water supply 4 water supply
4

3 4 3

1 PEX 1” brass shut-off valves (2) 3 PEX 1” brass tees (2)


2 PEX 1” brass 90° elbows (2) 4 PEX 1” brass male adapters (2)

6 Cut Pipes
ECT
CORR
Cut pipe along the marked sections from
T
step 4 and clean ends of pipe. Ensure there RREC
INCO
are no burrs, sharp edges, or deep scratches.

NOTE: Cut tubing as straight as possible with a utility knife, or an appropriate


pipe cutter for copper, PVC, or PEX tubing.

< Back To Table of Contents Next >


INSTALLATION STEPS 10

7 Configure System
1. Fit Rhino® tank and additional optional add-ons into the system at this time.

2. Attach the shut-off valve to your incoming water line.

3. Connect the threaded nipple from the shut-off valve outlet to the
20" Pre-Filter housing inlet with NSF certified plumber's tape.

NOTE: If you upgraded to the Low Maintenance Pre-Filter, the following steps
remain the same.

4. Attach the filter wall bracket to the Pre-Filter housing with included screws.
Once this is complete, screw the support bracket to the wall.

NOTE: Additional materials may be needed to ensure Pre-Filter and Post-Filter


brackets are supported and properly secured to wall.

5. Ensure all parts are flowing through the "IN" port in the correct direction of
water flow.

6. Connect the threaded nipple from the Pre-Filter outlet to the union that is
attached to the Rhino® tank inlet.

7. Connect drain valve into 1/2" threaded PVC tee with plumber's tape.

8. Connect the PVC tee to the union attached to the Rhino® tank outlet as well as
the Post-Filter inlet with included nipples.

9. Attach the Post-Filter bracket and housing to the wall, similar to the
Pre-Filter, and ensure all connections are tight.

Follow instructions in the separate UV Filter installation manual at this time to


mount and install the UV Filter.
>> Click here to view the UV Filter Owner's Manual.
Use PVC pipe, elbows, and reducers to connect from the Post-Filter to the
UV Filter.

10. If you have additional attachments, please reference those manuals before
the final installation.

11. Once installation is complete, allow proper time for the glue to dry according
to manufacturer instructions.

< Back To Table of Contents Next >


INSTALLATION STEPS 11

8 Flush Your System

NOTE: It’s imperative that this system is flushed properly prior to system
water entering your house. The granular carbon used in the filtration tank
contains fines that must be flushed out prior to use.

1. Connect a garden hose to the integrated drain valve and ensure the
drain valve is in the open position.

2. Ensure the garden hose outlet is directed towards a floor drain or


outdoor area. If a bypass loop is installed, ensure each shut-off valve
is in a closed position.

3. Slowly turn the water on from the initial shut-off valve and inspect for
leaks. If any leaks are detected, refer to the troubleshooting section.
If no leaks are detected, proceed with the flushing process.

4. Slowly turn the water on and allow discolored water to flow from the drain
valve into a suitable drainage area. The first few gallons will appear black and
cloudy due to carbon fines.

< Back To Table of Contents Next >


2. INSTALLATION STEPS 12

3.
7 Flush Your System (continued)
4.

5. After the initial 15-minute flushing, begin a period of "surge flushing" by turning
the water supply on for 30 seconds and then off for 30 seconds, repeating the
cycle for 15 minutes or until the initial surge of water is completely clear and
free from discoloration and cloudiness.

6. Final installation is complete. You may now close off the drain valve and enjoy
filtered water throughout your home.

NOTE: Do not drink flushed water.

< Back To Table of Contents Next >


TROUBLESHOOTING GUIDE 13

Issue Resolution
Component is missing or Call customer service @ 1 (866) 662-6885 option 1, and then
arrived damaged. option 2, and then option 1. Please have order number,
model number, and pictures of damaged packaging and/or
damaged unit.

Tank leans to one side Lift the tank straight up and tap down on the ground until
or is not level the tank stands vertically. The bottom of the tank is round
and the boot allows the tank to stand upright.

Water leak at seam of Valve o-ring may not be placed properly or the top or bottom
tank divider tank may have loosened during shipping. Use rubber strap
wrench to tighten tanks. If leak continues, contact customer
service with a pre-recorded video of leak.

Water leak from Aquasana • Ensure tight connection – do not overtighten as that could
fittings cause cracks and further leaking.

• Close the shut-off valve before the leak. Unscrew the


closest union and the threaded connection. Remove the
previous sealing tape from the fitting and place more
sealing tape and or tighten the connection properly.

• Ensure all connections are properly tightened with a


wrench – do not over-tighten! If the problem persists,
contact customer service with pre-recorded video.

Water leak from pre/post • Ensure tight connection – do not overtighten as that could
filter housing cause cracks and further leaking.

• Tighten the housing further with the included wrench.

• If leak persists, close the shut-off valve before the leak.
Remove housing and filter. Clean o-ring, inside the housing,
and all threaded connections. Re-lubricate the o-ring and
reassemble it with a new filter.

• If a crack is visible and/or other methods do not stop the


leak, contact customer service.

Reduced water pressure It is recommended that the sediment pre-filter be replaced


after installation every 2 months depending on the amount of sediment
in your water supply. If the system has been working
properly and the pressure is slowing, it may be time to
change the sediment filter. Check the sediment filter
and replace if necessary.

Water appears gray or cloudy Let air flush from water lines. Cloudy water will dissipate
over time (can take a week to a month) and is completely
harmless.

Taste/odor of water Ensure bypass loop is turned off and system shut-off valves
did not improve are open.

< Back To Table of Contents Next >


MAINTENANCE 14

Cleaning
• The exterior of your filtration system can be cleaned with warm, soapy water.
Do not use any abrasive solution.
• Rinse well with clean water.

NOTE: Never use chemical cleaning products on the system’s exterior surface
as they may damage the housing.

< Back To Table of Contents Next >


FILTER REPLACEMENTS 15

Pre/Post-Filter Replacements
Whole House 20" Pre-Filter Cartridge Replacement
Replace every 2 months. Replace sooner if there is a noticable decrease
in water flow through the filter system.
Whole House Low Maintenance Pre-Filter Cartridge Replacement
Replace every 6 months. Replace sooner if there is a noticable decrease
in water flow through the filter system.
Whole House 10" Post-Filter Cartridge Replacement
Replace every 6 months. Replace sooner if there is a noticable decrease
in water flow through the filter system.
Pre/Post-Housing Replacement
Replace every 5 years. To replace, call Customer Support.
A

How to change the Pre/Post-Filters:


1. Shut the filter system off at the shut-off
valve A . Place a 5 gallon bucket under the
system drain valve and open valve. This will relieve
water pressure and drain excess water.

NOTE: You must relieve the pressure in your system before


attempting to change any Pre-Filter or Post-Filter.

2. Remove the blue filter housing by turning the lower ring to


the right, using the wrench supplied with your filter system.
Remove the used filter.

3. If necessary, clean the inside of the blue filter housing with


mild soapy water, rinse and dry.

4. Place new filter in the center of the blue filter housing.

5. Clean the housing o-ring and relubricate it with silicone grease.


Set the o-ring into the proper groove and reattach the housing
by screwing it back onto the top piece.

NOTE: DO NOT USE PETROLEUM JELLY as lubrication on the system


or o-rings.

6. After reassembly, turn the system back on at the shut-off valve.

7. Run water, with the bucket still under the Pre-Filter. Check for leaks.

< Back To Table of Contents Next >


FILTER REPLACEMENTS 16

Specifications
This filter system is designed and tested for use with genuine Aquasana
parts including replacement filters and all hardware. Use of parts from other
manufacturers may result in loss of contaminant reduction performance,
system damage, or failure. Use of parts from other manufacturers will also
void your warranty. For replacement parts, please visit aquasana.com.

Model: WH-WELL System Replacements


20" Pre-Filter: EQ-303-20
10" Post-Filter: EQ-PFC.35
20" Low-Maintenance Pre-Filter: EQ-PFC.2045K
UV Lamp: AQ-UV-L330C
Quartz Sleeve: AQ-UV-Q330
Salt-Free Conditioner: WH-SFWC-T

< Back To Table of Contents Next >


FILTER REPLACEMENTS 17

Rhino® Tank Replacement

1 Shut Off Water Supply


1. Turn off the main water source prior to tank replacement or turn off
the shut-off valve.

2. Place a 5 gallon bucket under the system drain valve and open valve.
This will relieve water pressure and drain excess water.

NOTE: You must relieve the pressure in your system before attempting to
change the Rhino® tank.

WARNING

ELECTRICAL SHOCK HAZARD


If you have copper pipes - leave your grounding clamps installed. Do not disconnect
at any time while changing the tank. Failure to follow this instruction can result in
death or electric shock.

2 Remove Tank from System


1. Loosen the unions on both sides
of the Rhino® tank. Slide the entire
tank (pipe nipples and halves of unions
included) away from the system. 1 1

2. Unscrew the pipe nipples


from the tank.
2 2
3. Dispose of the old Rhino ®

tank properly.

< Back To Table of Contents Next >


FILTER REPLACEMENTS 18

Rhino® Tank Replacement (continued)

3 Reconnect Fittings
1. Clean the threads on the pipe nipples and
re-apply new NSF certified plumbers tape.

2. Connect pipe nipples to your new


Rhino® tank.

4 Plumb In New Rhino® Tank


Slide the new tank back into the system
and re-attach the unions.

< Back To Table of Contents


FILTER REPLACEMENTS 19

Rhino® Tank Replacement (continued)

NOTE: It’s imperative that this system is flushed properly prior to system
water entering your house. The granular carbon used in the filtration tank
contains fines that must be flushed out prior to use.

5 Flushing New Rhino® Tank


1. Connect a garden hose to the integrated drain valve and ensure the
drain valve is in the open position.

2. Ensure the garden hose outlet is directed towards a floor drain or


outdoor area. If a bypass loop is installed, ensure each shut-off valve
is in a closed position.

3. Slowly turn the water on from the initial shut-off valve and inspect for
leaks. If any leaks are detected, refer to the troubleshooting guide on page
13. If no leaks are detected, proceed with the flushing process.

4. Slowly turn the water on and allow discolored water to flow from the drain
valve into a suitable drainage area. The first few gallons will appear black and
cloudy due to carbon fines.

< Back Next >


2. FILTER REPLACEMENTS 20

3.
5 Flushing Process (continued)
4.

5. After the initial 15-minute flushing, begin a period of "surge flushing" by turning
the water supply on for 30 seconds and then off for 30 seconds, repeating the
cycle for 15 minutes or until the initial surge of water is completely clear and
free from discoloration and cloudiness.

6. Final installation is complete. You may now close off the drain valve and enjoy
filtered water throughout your home.

NOTE: Do not drink flushed water.

< Back To Table of Contents Next >


PERFORMANCE & CERTIFICATIONS 21

Model Replacement Rated Capacity


500,000 gallons
WH-WELL-UV WH-WELLR
1,892,705.89 liters
Operating Temp. Range Operating Pressure Range Rated Flow
40-90°F 20-100 psi 7.0 gpm
4.44-32.2°C 138-690 kPa 26.5 lpm

Manufactured by: Aquasana, Inc.


6310 Midway Road · Haltom City, Texas 76117
866-662-6885

Independently tested for the reduction of bacteria, viruses, cysts,


and other contaminants commonly found in well water.

< Back To Table of Contents Next >


22
Rhino® Water Filter
Limited Warranty
WHO IS COVERED 3. Manufacturer shall not be liable for any incidental, conse-
AQUASANA AND ITS SUPPLIERS, (herein collectively referred to quential, special, or contingent damages or expenses, aris-
as “Manufacturer”) warrants to the owner of the home where ing, directly or indirectly, from any defect in the water filter
the water filter is initially installed (hereinafter “Owner”). The or the use of the water filter.
warranty is restricted to the water filter used in a single-family 4. Manufacturer shall not be liable for any water damage aris-
residence in the United States of America and is void if moved ing, directly or indirectly, from any defect in the water filter
or component part(s) or from its use.
from the original installation location.
5. Manufacturer shall not be liable for any damage or product
WHAT IS COVERED
failures caused by any of the following:
This Limited Warranty covers defects in materials or work-
• The water filter or any of its component parts have been
manship during the limited warranty period of your of your
subject to misuse, alteration, neglect or accident.
Aquasana Rhino Whole House Filtration System including sub-
• The water filter has not been installed in accordance with
components purchased with original system (may or may not
the applicable local plumbing and/or building code(s) and/
include pre-filter, post-filter, and fittings), except as provided or regulations or in their absence.
below. The water filter is warranted only when it is installed, • The water filter is not installed, operated and maintained
operated and maintained in accordance with the instructions in accordance with the printed Manufacturer’s instruc-
accompanying the water filter found on Aquasana.com. A water tions, including if the water filter has any additional
filter should be installed in such a manner that, if the tank or aftermarket equipment introduced into the sealed system
any connection thereto should leak, the resulting flow of water not approved by the manufacturer.
will not cause damage to the area in which it is installed. For • The water filter is exposed to highly corrosive conditions.
detailed instructions read the manual accompanying the water • The water filter is not continuously supplied with potable water.
filter and review drawings in the manual. • The water filter is not operated within the factory cali-
FOR HOW LONG brated temperature limits.
This warranty runs for months specified in chart below from • The water filter is removed from its original installation location.
the date of purchase by a consumer (herinafter "Warranty • The water filter is installed in direct sunlight or exposed to
Period"). No warranty coverage will be provided if the claimant freezing temperatures.
is unable to provide proof of purchase. Water conditions and • The water filter or any of its component parts fail due to
use rates may limit the functional lifespan of your filter. This iron or sediment build-up.
Limited Warranty does not extend to the full estimated life • Clogging due to purchaser’s failure to replace the Pre-Filter
span of the filter. cartridge.
WHAT AQUASANA WILL DO • Damage caused by fire, flood or acts of God.
1. If necessary, the Manufacturer will provide a replacement • Damage caused by over-pressurization in the water line.
that fulfills the remaining estimated lifespan/capacity (see
chart) of your original purchase and send it to you with 6. This warranty does not cover damage caused by the use of
installation instructions. If industry standards, product im- parts that are not genuine Aquasana parts. This includes, but
provements or product obsolescence prohibit Manufacturer is not limited to replacement filters, faucets, and/or diverter
from furnishing an identical model replacement water filter valves.
under this warranty, the Owner will be furnished with a new 7. Except when specifically prohibited by the applicable state
water filter of comparable remaining capacity and functional- law, the Owner, and not the Manufacturer, shall be liable
ity; however, the Owner will be charged for the additional for and shall pay for all charges for labor or other expenses
value of the item(s) which Manufacturer has incorporated in incurred in the removal, repair or replacement of the water
the replacement water filter. filter or any component part(s) claimed to be defective or any
2. Component Part – If any component part proves to Manufac- expense incurred to remedy any defect in the product. Such
turer’s satisfaction to be defective in material or workman- charges may include, but are not necessarily limited to:
ship within the warranty period listed on the data a. All freight, shipping, handling and delivery costs of forward-
plate label, the Manufacturer will furnish the Owner with a ing a new water filter or replacement part(s) to the owner.
replacement for the defective part(s). b. All costs necessary or incidental in removing the defective
3. Return of Defective Water Filter and Component Parts – Manu- water filter or component part(s) and installing a new
facturer reserves the right to examine the alleged defect in the water filter or component part(s).
water filter or component part(s), and it will be the Owner’s c. Any material required to complete, and/or permits re-
obligation to return the water filter and/or component part(s) to quired for, installation of a new water filter or replacement
the Manufacturer at the Manufacturers request. part(s), and
a. When returning a water filter, it must include all component parts. d. All costs necessary or incidental in returning the water
b. When returning component part(s), they must be individu- filter or component part(s) to a location designated by the
ally tagged and identified with the water filter’s model manufacturer.
number, date of purchase, and date of installation. HOW TO GET SERVICE
WHAT IS NOT COVERED To receive service under this Warranty, you must contact
1. This Limited Warranty does not cover filter cartridges and Aquasana (A. O. Smith Water Treatment (North America), Inc.)
any systems that were not installed in compliance with the at 1-866-662-6885 or warranty@aquasana.com within the War-
instructions or that have been abused or operated incor- ranty Period to describe the problem to a customer service rep-
rectly. resentative who will verify that the product is under warranty
2. The Limited Warranty stated herein is in lieu of any and all and determine whether a part or the system will be replaced
warranties, express or implied (whether written or oral),
and whether you must send back the unit. You will be required
including, but not limited to, the implied warranties of mer-
chantability and fitness for a particular purpose. to provide proof of purchase and proof of proper installation.

Rhino® System Warranty Coverage


Model Lifespan/Capacity
WH-WELL-UV 5 years / 500,000 gallons

Installation Kit
12 months
(includes fittings purchased with original system)

Pre- and Post-Filter Housing Units 12 months

This warranty only covers the products listed in the table above. If your system includes additional components, please refer to those
components' warranties.
< Back To Table of Contents Next >
23

Protect your investment and save money with Water for Life®.
Our Water for Life® program helps you protect the investment you’ve made in
your family’s health with an extended limited warranty on your new filtration
system, a 15% discount on replacement filters, and free shipping.

Extended Discounted
Limited Warranty Replacements
Our performance promise The only way to lock
to you – free replacement in a 15% discount on
parts when needed.* replacement filters.

Free Shipping No Contract


Replacements shipped to Free to join and cancel
you right when you need anytime – no long-term
them – at no extra cost. commitment required.

CONTACT US TO LEARN MORE

866-662-6885 waterforlife@aquasana.com

*Exclusions apply. Limited Warranty details are available at aquasana.com. Benefits are for the term of Water for Life membership.

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LOVE IT? NEED HELP?
Please let us know with Give us a call at
a review on Aquasana or 866-662-6885 and
your retailer’s website. tell us what’s going on.

Aquasana, Inc.
6310 Midway Road
Haltom City, Texas 76117
866.662.6885 USA
877.332.7873 Canada
www.aquasana.com

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