Unit 3, Part 1 - Software Testing
Unit 3, Part 1 - Software Testing
What is Testing?
Testing is the process of evaluating a system or its component(s) with the
intent to find whether it satisfies the specified requirements or not. In
simple words, testing is executing a system in order to identify any gaps,
errors, or missing requirements in contrary to the actual requirements.
Software Tester
Software Developer
Project Lead/Manager
End User
Different companies have different designations for people who test the
software on the basis of their experience and knowledge such as Software
Tester, Software Quality Assurance Engineer, QA Analyst, etc.
It is not possible to test the software at any time during its cycle. The next
two sections state when testing should be started and when to end it
during the SDLC.
Reviewing the design in the design phase with the intent to improve the design
is also considered as testing.
Testing Deadlines
Bug rate falls below a certain level and no high-priority bugs are identified
Management decision
ISO/IEC 9126
This standard deals with the following aspects to determine the quality of
a software application:
Quality model
External metrics
Internal metrics
This standard presents some set of quality attributes for any software such
as:
Functionality
Reliability
Usability
Efficiency
Maintainability
Portability
ISO/IEC 9241-11
Part 11 of this standard deals with the extent to which a product can be
used by specified users to achieve specified goals with Effectiveness,
Efficiency and Satisfaction in a specified context of use.
ISO/IEC 25000:2005
ISO/IEC 25000:2005 is commonly known as the standard that provides
the guidelines for Software Quality Requirements and Evaluation
(SQuaRE). This standard helps in organizing and enhancing the process
related to software quality requirements and their evaluations. In reality,
ISO-25000 replaces the two old ISO standards, i.e. ISO-9126 and ISO-
14598.
Reference Models
General guide
ISO/IEC 12119
This standard deals with software packages delivered to the client. It does
not focus or deal with the clients’ production process. The main contents
are related to the following items:
Miscellaneous
Some of the other standards related to QA and Testing processes are
mentioned below:
Standard Description
IEEE 829 A standard for the format of documents used in different stages of
software testing.
IEEE 12207 A standard for software life cycle processes and life cycle data.
Manual Testing
Manual testing includes testing a software manually, i.e., without using
any automated tool or any script. In this type, the tester takes over the
role of an end-user and tests the software to identify any unexpected
behavior or bug. There are different stages for manual testing such as unit
testing, integration testing, system testing, and user acceptance testing.
Testers use test plans, test cases, or test scenarios to test a software to
ensure the completeness of testing. Manual testing also includes
exploratory testing, as testers explore the software to identify errors in it.
Automation Testing
Automation testing, which is also known as Test Automation, is when the
tester writes scripts and uses another software to test the product. This
process involves automation of a manual process. Automation Testing is
used to re-run the test scenarios that were performed manually, quickly,
and repeatedly.
Apart from regression testing, automation testing is also used to test the
application from load, performance, and stress point of view. It increases
the test coverage, improves accuracy, and saves time and money in
comparison to manual testing.
What is Automate?
It is not possible to automate everything in a software. The areas at which
a user can make transactions such as the login form or registration forms,
any area where large number of users can access the software
simultaneously should be automated.
When to Automate?
Test Automation should be used by considering the following aspects of a
software:
Accessing the application for load and performance with many virtual users
Availability of time
How to Automate?
Automation is done by using a supportive computer language like VB
scripting and an automated software application. There are many tools
available that can be used to write automation scripts. Before mentioning
the tools, let us identify the process that can be used to automate the
testing process:
Execution of scripts
Selenium
SilkTest
TestComplete
Testing Anywhere
WinRunner
LaodRunner
WATIR
Black-Box Testing
The technique of testing without having any knowledge of the interior
workings of the application is called black-box testing. The tester is
oblivious to the system architecture and does not have access to the
source code. Typically, while performing a black-box test, a tester will
interact with the system's user interface by providing inputs and examining
outputs without knowing how and where the inputs are worked upon.
The following table lists the advantages and disadvantages of black-box
testing.
Advantages Disadvantages
Well suited and efficient for large code Limited coverage, since
segments. only a selected number of
Code access is not required. test scenarios is actually
Clearly separates user's perspective performed.
from the developer's perspective Inefficient testing, due to
through visibly defined roles. the fact that the tester
Large numbers of moderately skilled only has limited
testers can test the application with no knowledge about an
knowledge of implementation, application.
programming language, or operating Blind coverage, since the
systems. tester cannot target
specific code segments or
error-prone areas.
The test cases are difficult
to design.
White-Box Testing
White-box testing is the detailed investigation of internal logic and
structure of the code. White-box testing is also called glass
testing or open-box testing. In order to perform white-box testing on
an application, a tester needs to know the internal workings of the code.
The tester needs to have a look inside the source code and find out which
unit/chunk of the code is behaving inappropriately.
Grey-Box Testing
Grey-box testing is a technique to test the application with having a limited
knowledge of the internal workings of an application. In software testing,
the phrase the more you know, the better carries a lot of weight while
testing an application.
Mastering the domain of a system always gives the tester an edge over
someone with limited domain knowledge. Unlike black-box testing, where
the tester only tests the application's user interface; in grey-box testing,
the tester has access to design documents and the database. Having this
knowledge, a tester can prepare better test data and test scenarios while
making a test plan.
Advantages Disadvantages
The internal workings of The tester has limited Tester has full
an application need not be knowledge of the internal knowledge of the
known. workings of the application. internal workings of the
application.
Not suited for algorithm Not suited for algorithm Suited for algorithm
testing. testing. testing.
This can only be done by Data domains and internal Data domains and
trial-and-error method. boundaries can be tested, internal boundaries can
if known. be better tested.
Software Testing - Levels
There are different levels during the process of testing. In this chapter, a
brief description is provided about these levels.
Functional Testing
Non-functional Testing
Functional Testing
This is a type of black-box testing that is based on the specifications of the
software that is to be tested. The application is tested by providing input
and then the results are examined that need to conform to the functionality
it was intended for. Functional testing of a software is conducted on a
complete, integrated system to evaluate the system's compliance with its
specified requirements.
There are five steps that are involved while testing an application for
functionality.
Steps Description
III The output based on the test data and the specifications of the
application.
V The comparison of actual and expected results based on the executed test
cases.
An effective testing practice will see the above steps applied to the testing
policies of every organization and hence it will make sure that the
organization maintains the strictest of standards when it comes to software
quality.
Unit Testing
This type of testing is performed by developers before the setup is handed
over to the testing team to formally execute the test cases. Unit testing is
performed by the respective developers on the individual units of source
code assigned areas. The developers use test data that is different from
the test data of the quality assurance team.
The goal of unit testing is to isolate each part of the program and show
that individual parts are correct in terms of requirements and functionality.
There is a limit to the number of scenarios and test data that a developer
can use to verify a source code. After having exhausted all the options,
there is no choice but to stop unit testing and merge the code segment
with other units.
Integration Testing
Integration testing is defined as the testing of combined parts of an
application to determine if they function correctly. Integration testing can
be done in two ways: Bottom-up integration testing and Top-down
integration testing.
1 Bottom-up integration
In this testing, the highest-level modules are tested first and progressively,
lower-level modules are tested thereafter.
System Testing
System testing tests the system as a whole. Once all the components are
integrated, the application as a whole is tested rigorously to see that it
meets the specified Quality Standards. This type of testing is performed
by a specialized testing team.
System testing is the first step in the Software Development Life Cycle, where
the application is tested as a whole.
The application is tested thoroughly to verify that it meets the functional and
technical specifications.
System testing enables us to test, verify, and validate both the business
requirements as well as the application architecture.
Regression Testing
Whenever a change in a software application is made, it is quite possible
that other areas within the application have been affected by this change.
Regression testing is performed to verify that a fixed bug hasn't resulted
in another functionality or business rule violation. The intent of regression
testing is to ensure that a change, such as a bug fix should not result in
another fault being uncovered in the application.
Minimize the gaps in testing when an application with changes made has to be
tested.
Testing the new changes to verify that the changes made did not affect any
other area of the application.
Acceptance Testing
This is arguably the most important type of testing, as it is conducted by
the Quality Assurance Team who will gauge whether the application meets
the intended specifications and satisfies the client’s requirement. The QA
team will have a set of pre-written scenarios and test cases that will be
used to test the application.
More ideas will be shared about the application and more tests can be
performed on it to gauge its accuracy and the reasons why the project was
initiated. Acceptance tests are not only intended to point out simple
spelling mistakes, cosmetic errors, or interface gaps, but also to point out
any bugs in the application that will result in system crashes or major
errors in the application.
Spelling Mistakes
Broken Links
Cloudy Directions
The Application will be tested on machines with the lowest specification to test
loading times and any latency problems.
Beta Testing
This test is performed after alpha testing has been successfully performed.
In beta testing, a sample of the intended audience tests the application.
Beta testing is also known as pre-release testing. Beta test versions of
software are ideally distributed to a wide audience on the Web, partly to
give the program a "real-world" test and partly to provide a preview of the
next release. In this phase, the audience will be testing the following:
Users will install, run the application and send their feedback to the project
team.
Getting the feedback, the project team can fix the problems before releasing
the software to the actual users.
The more issues you fix that solve real user problems, the higher the quality
of your application will be.
Performance Testing
It is mostly used to identify any bottlenecks or performance issues rather
than finding bugs in a software. There are different causes that contribute
in lowering the performance of a software:
Network delay
Client-side processing
Data rendering
Capacity
Stability
Scalability
Load Testing
It is a process of testing the behavior of a software by applying maximum
load in terms of software accessing and manipulating large input data. It
can be done at both normal and peak load conditions. This type of testing
identifies the maximum capacity of software and its behavior at peak time.
Most of the time, load testing is performed with the help of automated
tools such as Load Runner, AppLoader, IBM Rational Performance Tester,
Apache JMeter, Silk Performer, Visual Studio Load Test, etc.
Virtual users (VUsers) are defined in the automated testing tool and the
script is executed to verify the load testing for the software. The number
of users can be increased or decreased concurrently or incrementally
based upon the requirements.
Stress Testing
Stress testing includes testing the behavior of a software under abnormal
conditions. For example, it may include taking away some resources or
applying a load beyond the actual load limit.
The aim of stress testing is to test the software by applying the load to the
system and taking over the resources used by the software to identify the
breaking point. This testing can be performed by testing different scenarios
such as:
Usability Testing
Usability testing is a black-box technique and is used to identify any
error(s) and improvements in the software by observing the users through
their usage and operation.
Molich in 2000 stated that a user-friendly system should fulfill the following
five goals, i.e., easy to Learn, easy to remember, efficient to use,
satisfactory to use, and easy to understand.
UI vs Usability Testing
UI testing involves testing the Graphical User Interface of the Software. UI
testing ensures that the GUI functions according to the requirements and
tested in terms of color, alignment, size, and other properties.
On the other hand, usability testing ensures a good and user-friendly GUI
that can be easily handled. UI testing can be considered as a sub-part of
usability testing.
Security Testing
Security testing involves testing a software in order to identify any flaws
and gaps from security and vulnerability point of view. Listed below are
the main aspects that security testing should ensure:
Confidentiality
Integrity
Authentication
Availability
Authorization
Non-repudiation
Injection flaws
Portability Testing
Portability testing includes testing a software with the aim to ensure its
reusability and that it can be moved from another software as well.
Following are the strategies that can be used for portability testing:
Test Plan
Test Scenario
Test Case
Traceability Matrix
Test Plan
A test plan outlines the strategy that will be used to test an application,
the resources that will be used, the test environment in which testing will
be performed, and the limitations of the testing and the schedule of testing
activities. Typically the Quality Assurance Team Lead will be responsible
for writing a Test Plan.
The terms 'test scenario' and 'test cases' are used interchangeably,
however a test scenario has several steps, whereas a test case has a single
step. Viewed from this perspective, test scenarios are test cases, but they
include several test cases and the sequence that they should be executed.
Apart from this, each test is dependent on the output from the previous
test.
Test Case
Test cases involve a set of steps, conditions, and inputs that can be used
while performing testing tasks. The main intent of this activity is to ensure
whether a software passes or fails in terms of its functionality and other
aspects. There are many types of test cases such as functional, negative,
error, logical test cases, physical test cases, UI test cases, etc.
Furthermore, test cases are written to keep track of the testing coverage
of a software. Generally, there are no formal templates that can be used
during test case writing. However, the following components are always
available and included in every test case:
Test case ID
Product module
Product version
Revision history
Purpose
Assumptions
Pre-conditions
Steps
Expected outcome
Actual outcome
Post-conditions
Many test cases can be derived from a single test scenario. In addition,
sometimes multiple test cases are written for a single software which are
collectively known as test suites.
Traceability Matrix
Traceability Matrix (also known as Requirement Traceability Matrix - RTM)
is a table that is used to trace the requirements during the Software
Development Life Cycle. It can be used for forward tracing (i.e. from
Requirements to Design or Coding) or backward (i.e. from Coding to
Requirements). There are many user-defined templates for RTM.
Each requirement in the RTM document is linked with its associated test
case so that testing can be done as per the mentioned requirements.
Furthermore, Bug ID is also included and linked with its associated
requirements and test case. The main goals for this matrix are:
Outputs
Inquiries
Inputs
Internal files
External files
Mark-II Method
It is an estimation method used for analyzing and measuring the
estimation based on end-user’s functional view. The procedure for Mark-
II method is as follows:
Miscellaneous
You can use other popular estimation techniques such as:
Delphi Technique
IFPUG method