Cadbury
Cadbury
2. Individual project
3. Minimum of 15 pages
•Introduction
•Digital platforms used by that company
•Competitors of that company
•7 p's of the company and Swot analysis.
•How is it different from traditional marketing?
Introduction
History of Cadbury
Origins of Cadbury
Everything started when John Cadbury started to sell tea and drink chocolate
in 1824. Soon after, in 1831, he managed to start the production of cocoa
and even opened a factory in Bridge Street, England. In 1847, John and his
brothers partnered and started a company that we all know and love today,
company was originally called “Cadbury Brothers.”
After the death of John Cadbury, his two sons continued to run the business.
However, things were not going well. The company started to lose money.
Still, it managed to regain its height, and by the year 1866, the company’s
production shifted. Eventually, the brothers managed to start chocolate
production and introduce higher-quality cocoa. The candy bar became one of
the most famous treats of 1914.
The first major invention of the Cadbury brothers was the Dairy Milk Bar.
George Cadbury Junior was the developer of this chocolate candy. The
innovation in this product was that the proportions of milk used were much
higher than in any other chocolate.
Key Milestones
Cadbury was the first company to include pictures instead of printed text on chocolate boxes.
George Cadbury didn’t want to take mothers away from their children, so he developed a
company rule that women had to leave work when they got married. Each married woman
was given a bible and a carnation as wedding gifts.
In 1886 Cadbury became one of the first firms to have dining rooms with kitchens and food
for sale.
A miniature metal animal (elephant, penguin, owl, fox, duck, squirrel, rabbit or turtle) was
given away with specially designed cocoa tins in 1934. In the same year, Cadbury's tokens,
which came with packs of cocoa, could be redeemed for lamps, kettles and saucepans.
So many children joined Cadbury’s Cococub Club that it had 300,000 members in 1936.
Cadbury’s World Visitor Center opened in 1990, welcoming 400,000 visitors in its first year.
Cadbury launched a Get Active program in 2003, helping 10,000 teachers get in shape.
1865 – Cadbury Cocoa Essence 1875 – Cadbury Easter Eggs 1897 – Cadbury Milk
Chocolate 1905 – Cadbury Dairy Milk 1908 – Cadbury Bournville Chocolate 1915 – Cadbury Milk
Tray 1920 – Cadbury Flake 1923 – Cadbury Crème Eggs 1929 – Cadbury Crunchie 1938 – Cadbury
Roses 1948 – Cadbury Fudge 1968 – Cadbury Picnic 1960 – Cadbury Buttons 1970 – Cadbury
Curly Wurly 1983 – Cadbury Wispa 1985 – Cadbury Boost 1987 – Cadbury Twirl 1992 – Cadbury
Timeout 1996 – Cadbury Fuse 2001– Cadbury Brunchbar, Dream & SnowFlake
The Cadbury brand of chocolate is one of the most loved and cherished
in India. There, it was first introduced in 1948. However, it did not
become popular right away. Cadbury Dairy Milk’s popularity era started
in the 1990s with the popular campaign. The advertisement depicts a
girl dancing in the field while holding a Cadbury chocolate bar. Since its
appearance, the people of India have fallen in love with this treat,
which remains to be one of the most popular treats.
Renowned Products of Cadbury Dairy
Milk
Famous products manufactured by the Cadbury brand include Dairy
Milk, Boost Caramel, Crunchie, Picnic, Curly Wurly, Jelly
Babies, Mints, and Black Jacks Trident Gums. However, the
Cadbury Dairy Milk product line includes the following brands of
candy:
Buy Online
Ingredients
Milk
Sugar
Cocoa butter
Cocoa mass
Vegetable fats (palm, shea)
Emulsifiers (E442, E476)
Flavourings
Cadbury, a popular chocolate brand, utilizes several digital platforms to engage with consumers, market
its products, and build its brand. Here's a detailed look at some of the key digital platforms used by
Cadbury:
1. **Website:** Cadbury maintains an official website (cadbury.co.uk) where consumers can explore its
range of products, learn about its history, and find recipes and promotions. The website is designed to
be user-friendly and visually appealing, providing an immersive experience for visitors.
2. **Social Media:** Cadbury has a strong presence on various social media platforms, including
Facebook, Instagram, and Twitter. These platforms are used to engage with consumers, share content
such as product photos and videos, run contests and promotions, and respond to customer inquiries and
feedback.
3. **YouTube:** Cadbury has a YouTube channel where it posts videos related to its products,
advertisements, and other content. These videos are often entertaining and engaging, helping to build
brand awareness and loyalty among viewers.
4. **Email Marketing:** Cadbury likely uses email marketing to reach out to consumers with
personalized offers, new product launches, and other updates. Email campaigns may include
newsletters, promotional emails, and event invitations.
5. **Mobile Apps:** Cadbury may have mobile apps available for download on iOS and Android devices.
These apps may offer features such as product information, exclusive content, and loyalty programs to
incentivize repeat purchases.
6. **E-commerce Platforms:** Cadbury sells its products through various e-commerce platforms,
allowing consumers to purchase its products online. These platforms may include its own e-commerce
website as well as third-party retailers such as Amazon and Walmart.
7. **Digital Advertising:** Cadbury uses digital advertising to promote its products online. This may
include display ads, video ads, and social media ads targeted at specific demographics to maximize reach
and engagement.
8. **Influencer Marketing:** Cadbury partners with influencers and bloggers to promote its products to
their followers. These influencers may create sponsored content featuring Cadbury products, helping to
reach a wider audience and drive sales.
By leveraging these digital platforms, Cadbury is able to connect with consumers, drive brand
awareness, and ultimately increase sales of its chocolate products.
Competitors of that company
Mars food is devoted to providing better food quality for the buyers. Their
production concentrates on quality, taste and at affordable rates. Mars
production runs across 12 manufacturing sites and has about 2,000
employees. Mars produces about 13 food brands that are available in more
than 30 countries. Due to the enormous product brand and their quality Mars
is considered as one of the top Cadbury competitors.
2) Hershey’s
Product Type: Chocolate, Food products.
Industry: Food and beverage.
Founded: 1894.
Founder: Milton S. Hershey.
Headquarters: Hershey, Pennsylvania, United States.
Area Served: Worldwide.
Current CEO: Michele Buck.
Revenue: $2.490B (June 30, 2023)
Number of employees: 19,865 (2022)
Market cap: $44.73B (August 21, 2023)
Hershey net income for the quarter ending June 30, 2023 was $0.407B.
Hershey gross profit for the quarter ending June 30, 2023 was $1.132B.
Hershey’s chocolate productions are span across eight factories across the
United States. They have a huge number of products like dark cocoa, spread
snacksters, Licorice candy, dark chocolate peanut butter cups, cookie layer
crunch bar, soft crèmes candy, raspberry mints, snack mix, candy bar and
many more. Hershey’s chocolates are manufactured using 100% farm fresh
milk which makes the milk chocolate so well. The Cocoa that is used in the
production is sourced from various growing regions of the world. Due to their
huge products and their taste, Hershey’s is considered as one of the top
Cadbury competitors.
3) Nestle
Product Type: Food and beverage.
Industry: Food and beverage.
Founded: 1866.
Founder: Henri Nestlé.
Headquarters: Vevey, Switzerland.
Area Served: Worldwide.
Current CEO: Mark Schneider.
Revenue: CHF 94.42 billion (2022)
Number of employees: 275,000 (2022)
Market cap: $314.79B (September 11, 2023)
The company’s net income in 2022 was CHF 9.596 billion, which is a 45%
decrease from the previous year. Nestlé’s profit margin in 2022 was 9.8%,
which is a decrease from 19% in the previous year. Nestle annual gross profit
for 2022 was $45.096B. Nestle annual operating income for 2022 was
$12.916B.
Nestle serves its operations in around 189 countries across the globe. Nestle
milk chocolate produced by Nestle is a chocolate bar that is produced by
Nestle. Nest milk chocolate is being sold in many countries. It mainly focuses
on increasing the quality of their food products which can contribute to a
healthier life. Due to their wide reach and focus on quality for their food
products, Nestle is considered as one of the top Cadbury competitors.
4) Kraft Foods
Their main brands are Oscar Mayer, Classico, Velveeta, Smart Ones,
Caprisun, Watties, Jell-o, Kraft etc. It is considered as the top five companies
in the world in the sector food and beverage. Kraft foods company production
is spanned across more than 40 countries across the globe. Due to their high-
quality products and their taste in their food, Kraft foods are considered as
one of the top Cadbury competitors.
5) Lindt
Its net income was CHF 570 million. Total number of employees in 2022 was
14,466. According to the report, Lindt’s global operating profit amounted to
about 744.6 million Swiss francs in 2022.
6) Ferrero
7) Dove
Dove chocolates are prepared with 100% pure cocoa butter and are available
in many presentations like dove bars, dove promises, and dove chocolate.
The chocolates of Dove provide the consumers a delicious and a silky smooth
texture and create an instance of having the chocolate pleasure. Due to their
silky smooth texture, taste and their wide reach across the globe, Dove is
certainly a Cadbury competitor.
8) Godiva
All the chocolate types of Godiva are prepared with the finest quality and it
also serves as perfect gifting options for the customers. Godiva prepares
chocolate by making use of their five production techniques which includes
molding, extrusion, enrobing, dipping and hand-piped decoration. By using the
production techniques, many shapes of chocolates are produced. As Godiva
is a top manufacturer of chocolates, it is indeed considered as one of the
Cadbury competitors.
9) Kinder
Ferrero has expanded Kinder sales in the US to more than $500 million in the
past five years. The company plans to release Kinder Chocolate in August
2023 in the United States. Ferrero wants to turn Kinder Chocolate into a $1
billion business. Kinder Chocolate is the second-largest chocolate brand in the
world
Kinder chocolates are prepared using the ingredients cocoa, wheat, milk, fats
and oils, sugar, malt extract and raising agents. Kinder chocolate production
focuses on producing a huge range of chocolate products that will be best
suited for all age groups. Due to their brand and enormous products, Kinder is
considered as one of the top Cadbury competitors.
10) Milka
Product Type: Food and beverage.
Industry: Food and beverage.
Founded: 1901.
Founder: Philippe Suchard.
Headquarters: Lorrach, Germany.
Area Served: Worldwide.
Current CEO: Dirk Van de Put.
Milka also produces toffees which are Milka Toffee and Milka Toffee Hazelnut.
Apart from chocolates, Milka also produces cookies and biscuits covered with
chocolates. Due to their various products in chocolates, Milka is considered as
one of the top Cadbury competitors.
11) Ghirardelli
Product Type: Food and beverage.
Industry: Food and beverage.
Founded: 1852.
Founder: Domenico Ghirardelli.
Headquarters: San Leandro, California, United States.
Area Served: Worldwide.
Current CEO: Patrick McGrade.
Ghirardelli generated sales of USD 727 million in the financial year 2022,
which corresponds to organic growth of 13.9%.
Ghirardelli selects high-quality beans where the nib of the beans is roasted.
By doing this Ghirardelli produces a consistent chocolate flavor. The cocoas
are then refined for smoothness to a size of 19 microns in order to ensure the
creamy texture and the melting sensation. The required flavor is added and
produced into the desired shapes and sizes. As Ghirardelli is into the
chocolate production for many years and produces great chocolates, it is a top
Cadbury competitor.
Conclusion
The chocolate industry is coming with many innovations in chocolate
production in order to enhance the taste of the chocolates. Cadbury makes
use of their best services and innovation for creating better chocolates to
serve the customers.
7 P’S OF CADBURY
1.Product Mix:
3.People:
1. Customer Service: Cadbury emphasizes customer satisfaction by providing
prompt and helpful customer service. This includes addressing customer
inquiries, resolving complaints, and ensuring that customers have a positive
experience with the brand.
2. Employee Engagement: Cadbury values its employees and strives to
create a positive work environment. The company encourages open
communication, provides opportunities for professional development, and
recognizes and rewards employee achievements.
3. Training and Development: Cadbury invests in training and development
programs to enhance the skills and knowledge of its employees. This helps
improve employee performance and job satisfaction.
4. Community Engagement: Cadbury is committed to giving back to the
community and engages in various corporate social responsibility initiatives.
This includes supporting local communities, promoting sustainable practices,
and contributing to charitable causes.
4.Promotion Strategy:
1. Advertising: Cadbury invests heavily in advertising across various
channels, including television, print, online, and social media. Their ads often
focus on the joy and happiness associated with consuming their products.
2. Sales Promotions: Cadbury frequently runs sales promotions, such as
discounts, coupons, and limited-time offers, to encourage consumers to
purchase their products.
3. Public Relations: Cadbury maintains a positive brand image through public
relations activities, such as sponsoring events and supporting charitable
causes.
4. Digital Marketing: Cadbury utilizes digital marketing strategies, including
social media campaigns, influencer partnerships, and online ads, to reach a
wider audience and engage with consumers.
5. Branding: Cadbury has a strong brand identity, with its logo and packaging
being easily recognizable. This helps in promoting brand loyalty and
attracting new customers.
6. Product Placement: Cadbury products are often featured in movies, TV
shows, and other forms of media, increasing their visibility and desirability
among consumers.
7. In-store Marketing: Cadbury uses in-store displays, promotions, and
signage to attract customers and encourage them to make impulse
purchases.
5.Place Strategy:
1. Retail Outlets: Cadbury products are widely available in supermarkets,
convenience stores, and other retail outlets around the world. These outlets
include large chains as well as smaller, independent retailers.
2. Online Platforms: Cadbury sells its products through various online
platforms, including its own website and third-party e-commerce sites. This
allows consumers to purchase Cadbury products from the comfort of their
homes and have them delivered to their doorstep.
3. Partnerships: Cadbury has partnerships with various distributors,
wholesalers, and retailers to ensure its products reach a wide audience.
These partnerships help Cadbury expand its distribution network and reach
new markets.
4. Vending Machines: Cadbury products are also available through vending
machines, which are often placed in high-traffic areas such as schools,
offices, and train stations. This provides consumers with convenient access
to Cadbury products on the go.
5. International Distribution: Cadbury has a strong international presence
and distributes its products to markets around the world. This includes both
developed markets such as the United States and emerging markets such as
India and China.
6. Direct Sales: Cadbury also engages in direct sales, where its sales
representatives sell products directly to consumers or businesses. This helps
Cadbury establish a direct relationship with its customers and cater to
specific needs.
7. Specialized Channels: Cadbury uses specialized channels for certain
products, such as gift shops and duty-free stores for its premium chocolate
products. This helps Cadbury t
8. arget specific customer segments and enhance the perceived value of its
products.
6.Process:
manufacturing process
1. Ingredients Sourcing: Cadbury sources high-quality ingredients like cocoa,
milk, and sugar from trusted suppliers.
2. Mixing: The ingredients are mixed together in precise quantities to create
the chocolate base.
3. Refining: The mixture is refined to ensure a smooth texture and consistent
flavor.
4. Conching: The refined mixture undergoes conching, a process that further
refines the texture and enhances the flavor by heating and stirring.
5. Tempering: The chocolate is tempered to give it a shiny appearance and
crisp texture.
6. Molding: The tempered chocolate is poured into molds to create various
shapes and sizes of chocolate bars or candies.
7. Packaging: The finished products are packaged in colorful wrappers or
boxes, ready for distribution.
1. Raw Material Testing: Cadbury tests the quality of raw materials before
they are used in production to ensure they meet safety and quality
standards.
2. Process Monitoring: Throughout the manufacturing process, Cadbury
monitors key parameters like temperature, viscosity, and pH to maintain
consistency and quality.
3. Product Testing: Finished products undergo rigorous testing for taste,
texture, appearance, and safety before they are packaged and distributed.
4. Hygiene and Sanitation: Cadbury follows strict hygiene and sanitation
protocols in its manufacturing facilities to prevent contamination and ensure
product safety.
5. Traceability: Cadbury maintains detailed records of ingredients, production
processes, and distribution to quickly trace any issues and take corrective
action if needed.
7.Physical Evidence:
1. Branding: Cadbury's branding is recognizable and consistent across its
products. The company uses its logo, colors, and slogans to create a strong
brand identity that resonates with consumers.
2. Packaging: Cadbury's packaging is colorful and eye-catching, with
distinctive designs that make its products stand out on store shelves. The
packaging also includes information about the product and brand, helping
consumers make informed decisions.
3. Store Ambiance: While Cadbury does not have its own dedicated stores in
most cases, its products are often sold in retail outlets with attractive
displays. These displays may include promotional materials and signage that
create a pleasant shopping experience for customers.
4. Product Display: Cadbury products are typically displayed prominently in
stores, making them easy for customers to find. The displays are often
designed to attract attention and encourage impulse purchases.
5. Quality Assurance: Cadbury's physical evidence also includes measures to
ensure product quality and safety, such as tamper-evident packaging and
expiration dates.
SWOT Analysis
Strengths:
Weaknesses:
Opportunities:
Threats:
This SWOT analysis highlights some of the key factors influencing Cadbury's
position in the market and provides insights into potential strategies the
company could consider to maintain and enhance its competitive edge.
MARKETING STRATERGY
Cadbury's marketing strategy is focused on building a strong emotional
connection with consumers, highlighting the joy and happiness associated
with their brand. Here are key elements of their marketing strategy: