Unit 8 Reporting
Unit 8 Reporting
Strategy
Lesson 1: Product
The implementation of any business will not be complete without the corresponding
effective marketing strategy would never be a piece of cake for any entrepreneur. This is the
reason why any business has to re-evaluate its activities from time to time.
The original components of the marketing mix were four different yet interrelated variables.
Such a framework was used for marketing decision-making of any form of business. The
essential pillars of the traditional 4Ps are product, price, place , and promotion , which
were all used in gauging the businesses’ ability to exist in a competitive marketing
landscape. Each of the 4Ps is governed by several internal and external factors that help in
assessing any potential roadblocks that would lead to the falling of any form of busine
Product
A product refers to any item that is produced to satisfy the needs and demands of a
certain
group of people. It has a life cycle that revolves around its growth, maturity, and
after-sales
performance.
Essential Questions
To avoid experiencing a sales decline in any product being offered, it is vital to
incorporate a
marketing strategy that will stimulate the demand of the consumers towards the
product
itself. In some cases, It may be a wiser decision to broaden the current product mix
by
expanding the existing product line. In developing the right type of product for the
target
market, the following questions must be addressed:
Tip
When creating a unique selling proposition, a business must
primarily focus on the main factor that sets it apart from other
competitors.
Product Classifications
Products can be classified into three different categories:
Tangibles
Tangible products are those items that have actual physical presence. The benefits
of these
products can be evaluated based on visual comparisons. One of the primary keys in
marketing tangible products is providing the consumers with the benefits they are
looking
for. These people are not primarily concerned with the features of a product
because they
are always after the benefits it provides. If a school supplies store is selling a
ballpen with an
equipped eraser, such a feature will only become a benefit if a student is prone to
making
corrections whenever he uses a ballpen.
Intangibles
Intangible products are those items that have no physical presence and can only be
felt
indirectly. Under this classification are the virtual intangibles, which can be digitally
found
and accessed by using a computer. Selling an intangible product would be harder
than
selling a tangible one. The real challenge behind this is to be able to relate to the
emotions
of the consumers since intangible selling is emotional selling.
Strategy Development
Businesses often decide on effective strategies prior to the creation of a new
product. Those
who already have investors would want to minimize the risks involved to avoid huge
losses.
On the other hand, there are those businesses that must innovate or produce new
products
frequently to prevent being surpassed by their competitors.
Generation of Ideas
The ideas or concepts in developing a new product may come from various sources
and not
only from the upper management itself. Start-up ventures tend to lean on the
information
gathered from market research that is generally focused on the demands of the
consumers.
Screening and Evaluation
All ideas generated must go through proper evaluation wherein their feasibility is
being
determined. There are also ideas that do not resonate well with the core objectives
of the
business.
Business Analysis
During this phase, the ideas thrown in become subject to a more rigorous analysis.
Other
factors, such as profit projections, risks involved, and consumer feedback, are
likewise taken
into consideration. In this stage, the entrepreneur finds out whether the proposed
product
is commercially profitable or not.
Product Development
It is during this stage that the product is introduced to the market. The production
department will be tasked to produce and deliver the product to various
intermediaries, and
the marketing department will be tasked to take care of the branding of the
product. In
every industry, however, it is required that the new product must adhere to the
quality
standards set by the law.
Market Testing
Businesses adopt different approaches to testing the new product. In most
situations, test
marketing involves the introduction of the new product to a small market. If such
launching
were successful, then it would be introduced to larger market size. However, if the
approach
conducted turned out to be a failure, then the business concerned will make new
changes
or improvements in the product.
Commercialization
If the outcome of the previous test marketing were successful, the business would
introduce
the product to a larger market, either locally or internationally. This is the phase
where
advertising or marketing tactics would play an essential role. Mass media
advertising may
be implemented, and digital marketing may likewise be performed as another
advertorial
resort.
Dual distribution
The dual distribution channel involves a combination of direct and indirect selling
strategies.
Businesses may opt to sell their products directly to the end consumers, and they
may also
reach out to several intermediaries at the same time. The main objective of using
this type
of distribution channel is to be able to provide access to more consumers despite
the presence of channel conflicts. There may be inconsistencies regarding the
image of the
product, and varied selling prices may begin to take hold.
Types of Intermediary
Intermediaries are the middlemen who play a vital role in the distribution of
products to the
market. There are four main kinds of intermediaries in the distribution process:
Wholesaler
A wholesaler is engaged in the buying and handling of goods in bulk or large
quantities,
which are subsequently sold to retailers in various areas. In a typical advanced
economy
setup, large businesses have a wholesaling concept involved in their distribution.
Retailer
Following the indirect distribution channel, retailers are the final point of contact in
the
distribution channel. Individuals engaged in retailing typically purchase goods at a
low price,
which are then resold for a higher price to earn a profit. Nowadays, retailers are
found
through storefronts, online marketplaces, or both.
Distributor
The primary role of a distributor is to obtain products from the manufacturer itself
and
distribute it to various retailers and other endpoint locations. One advantage of
engaging
with a distributor is the efficiency of costs involved with regard to the shipping of
products
and other materials needed.
Agent
Agents or brokers are different from other intermediaries in the sense that they are
not
entitled to take ownership of the products. Their core service typically revolves
around
bringing buyers and sellers together towards a negotiation process. In most cases,
agents
earn money through commissions and fees paid for their services.
Distribution Strategies
Every business has varying products that entail certain requirements for
distribution. The
following are strategies used by businesses in distributing their products to the end
consumers:
Intensive distribution
In this kind of distribution strategy, products are distributed to as many retail
outlets as
possible. Low-priced products such as gums, candies, and other basic supplies are
oftentimes distributed using this approach. Retailers handling these goods benefit
from
their sales since consumers are not required to do thorough research before making
a
purchase.
Selective distribution
Luxuries and other products that are upscale in nature are primarily distributed
through
selected channels. A selective distribution strategy is usually a middle-ground
option for
businesses. Products are distributed to a selective number of outlets, but not as
many as
those with the intensive distribution strategy.
Exclusive distribution
When products are being sold to only one specific retailer, the exclusive distribution
strategy
is being employed. With this strategy, the retailer has exclusive rights to sell the
products of
a business. This kind of distribution is primarily followed by businesses selling
specialty and
high-end products.
Price adjustments may affect the overall operations of a business, and it might bring
out a
profound impact on the sales and demands of any product. A price that is not
properly set
by the business can be a reason for the decline in sales. Another conflict occurs
when the
business fails to set a price that is consistent with the other variables of the
marketing mix.
For instance, if a product is regarded as luxurious, a high price must be provided to
let the
customers know that it is made of high-quality materials.
Five Common Pricing Strategies
A pricing strategy pertains to the method of setting the best and accurate price for
a specific
product or service. A number of strategies are employed by businesses for profit
maximization and higher returns on revenue.
Cost-plus pricing
A cost-plus pricing strategy primarily focuses on the total costs attributed to
producing the
product of service. It is otherwise known as a mark-up pricing strategy because
businesses
increase the prices of their products before they are sold again to the end
consumers. In
arriving at a selling price, businesses oftentimes calculate the costs for producing a
product,
which will be multiplied by the sum of 1 and the mark-up amount.
Example:
An entrepreneur started her own clothing line. She needed to calculate the selling
price for
a long sleeve shirt. The following are the costs for producing the shirt:
1. material and labor costs = Php 400
2. overhead costs = Php 200
Remember
Pricing is the only revenue-generating element in the marketing mix;
that is why it is firmly linked with the revenue streams of any
business.
The total cost adds up to Php 600. If the entrepreneur decides to have a mark-up
amount of 50%, the selling price will be calculated through this formula:
Selling price = 600 (1+50%)
= 600 (1.50)
Selling price = Php 900
Thus, the selling price for a long sleeve shirt should be Php900.
Tip
The cost-plus pricing strategy can be used by any business, most
especially those that belong in the retail industry. It doesn’t require
any thorough research since the business would only need to
determine the overall production costs of a product and set a
mark-up price.
Competitive pricing
A competition-based pricing strategy pays attention to the prices currently existing
in the
market. This strategy focuses on the prices set by the competitors in the industry as
its point
of reference. Businesses who belong to an oversaturated industry may take
advantage of
this pricing strategy, because even the slightest bit of price difference may be a
factor for
the consumers in making purchasing decisions.
Value-based pricing
This pricing strategy is used by businesses that focus on the consumers’ responses
towards
a product or service offered. This pricing strategy is beneficial for businesses
producing
products that are highly appreciated by the consumers, ignoring the presence of
other
cheaper alternatives or substitutes.
Price skimming
Price skimming is a strategy used by businesses when introducing new products or
services
to the market. This pricing strategy is executed by setting high prices for new
products and
services. These prices will only gradually decrease as soon as competitors offer
similar
products to the market. Oftentimes, electronic devices, and other technology
products are
priced using this strategy. Smartphones and laptops are initially priced with this
strategy
until the time that they already become less relevant in the market.
Penetration pricing
In contrast to price skimming, the main objective of a penetration pricing strategy is
to
obtain market share. Products and services by businesses are typically offered at
low prices,
effectively drawing out the competition in the market. However, penetration pricing
is not
recommended in the long run, for it can damage the profitability of the business.
Price discrimination
When a product is sold at different prices to different consumers, it is called price
discrimination. From the perspective of any business, price discrimination may
present
several advantages, most especially profit maximization.
Price format
This pricing issue involves how a price is expressed to the market. For instance,
classic
advertisements used to show prices in round numbers, such as Php 100, Php 200,
and so
forth. Nowadays, however, businesses adopt the practice of pricing a product a cent
or two
below the round number (Php 99.99 or Php 199.99), which has the psychological
effect of
lowering the leftmost digit. As a result, it may make the price appear lower than it
actually is
and could have a positive impact on sales.
Opportunistic pricing
Well-known businesses and some luxury brands may have the opportunity of
charging a
hefty price to their products. Opportunistic pricing is oftentimes used to drive
competitors
out of the industry based on efficiency. The middle ground comes when there is a
special
situation, such as a natural disaster, that calls for the need for these products. In
this
situation, opportunistic pricing may become unethical.
Wrap Up
_____________________________________________________________________________________
______
● Product pricing is significant in any business model because it signifies the
capability of an entrepreneur to assess the value that consumers see towards the
products and services offered.
● A pricing strategy pertains to the method of setting the best and accurate price
for
a specific product or service.
DepEd Competencies
● Recognize the importance of marketing mix in the development of marketing
strategy.
● Describe the Marketing Mix (7Ps) in relation to the business opportunity vis-à- vis
people.
Example: Case Analysis of a Workforce Issue
Situationer:
A fast-food chain has over 600 (and growing) branches in the Philippines. Some
branches
operate round the clock, while others have specific operating hours. A customer
ordered
from a store at 3 a.m. in the morning, but the cashier made several mistakes in
taking her orders. The customer got furious, but the cashier asked for an apology
and reasoned out
her work exhaustion as an excuse.
1) What seems to be the root cause of the problem in the said scenario?
One problem could be attributed to the working schedule given to the employees of
the
store.
2) How should the store manager address such conflict?
The store manager should focus on employing staff who are amenable to work on a
night
shift schedule. Likewise, he must ensure that there are at least three employees
working for
the same position on different shifts.
3) What should be done to avoid the recurrence of such a problem?
The manager or the person-in-charge of hiring employees should first assess the
qualifications of each and every applicant. The person-in-charge must provide the
complete
details of every position to ensure the applicant's preferred working schedule.
Remember
As a component of the marketing mix, people are those relied on by
the business to design, develop, manufacture, and produce products
to the end consumers.
Recruitment Methods
Industries change very rapidly, and businesses have to adjust their objectives and
competencies to survive in a competitive landscape. One of the effective measures
to target
these objectives is to promote or recruit people who have the ability to lead the
business
towards success. There are two main approaches to recruitment: internal and
external
recruitment, equipped with their own advantages and disadvantages.
Internal recruitment
Internal recruitment is the process of filling vacant employment positions by the
employees
who are already working within the business premises. In other words, it is
understood as
the recruitment approach taken by businesses where its existing workforce are
referred to
other available and suitable posts. The following are the common methods of
internal
recruitment:
Promotions
This method of internal recruitment pertains to the act of qualifying a group of
employees
to higher positions by assessing their work performance. It aims to shift any
employee from
a lower position to a higher one with more responsibilities attached, remuneration,
and
ranking privilege. Further, a promotion may be granted to an employee on the basis
of
merit, i.e., his skills, work efficiency, productivity, knowledge, and past employment
record.
This recruitment process is highly preferred by most businesses, for it is an effective
approach to motivate employees to improve their performance.
Transfers
Transfer pertains to the process of moving from one job to another without any
marked
changes in rank and work responsibilities. In most cases, it involves the shifting of
an
employee from one department to another, depending on the qualifications of the
position
involved. One major benefit of adopting this method is being able to preserve the
cordial
relationship between employees, and it also avoids monotony in the work of any
employee.
Employee Referrals
With this approach, current employees may refer people who they think are suitable
or fit
for the job. This is adopted by most businesses, for it saves cost and time compared
to
hiring people from various external sources. In some situations, referral fees are
given in
the form of incentives for each successful hire.
External Recruitment
This type of recruitment refers to the hiring of employees outside the business.
Applicants
seeking opportunities have no connection with the internal affairs of the business.
One
major advantage of external recruitment is having the chance to bring innovative
ideas
carried by the new applicants. Here are some examples of external recruitment
methods:
Employment Agencies
Employment agencies are typically run by public, private, and government sectors.
These
sectors maintain a database where vital information of qualified candidates are
stored and
kept. These pieces of information, for a cost, are then transmitted to employers
seeking
individuals who will fill in their vacant positions.
Advertisements
Recruiting through advertisements is very popular and much preferred by a lot of
employers. Job vacancies are thoroughly described and announced through
different print
and electronic media. Nowadays, employers resort to posting job vacancies online
for a
proper and more sequential pooling of qualified applicants.
Walk-ins
This direct form of external recruitment is done when prospective candidates are
invited to
apply for any job vacancy. In this case, a definite date, time, and venue of the
interview are
given to the candidates without the need to submit their applications in advance.
Motivated Workforce
Motivation pertains to a person’s direction to behave or act in life. In the
entrepreneurial
aspect, managing motivation is a critical aspect of the success of any business.
Every
employer must motivate its employees by setting an example and identifying what
the
employees really desire like the examples below:
Acknowledge any employee’s achievement.
Every individual wants to be recognized for something that he or she has
remarkably done
or made. A simple act of acknowledgment from the higher-ups will mean a lot to
any
employee.
Offer employee rewards.
Always remember that employees will stay in business if they have a reason to.
Starting an
incentive program will keep them motivated and will help them stay focused. This
program
may include bonuses, profit-sharing arrangement, or even a commission structure.
Proper Customer Service
It must be remembered that a great business is one that provides excellent
customer
service. To be able to give this kind of service, a group of high-caliber employees
must be
present to answer or resolve the queries of the customers and to make sure that
they are
getting their money's worth.
Since there are identical products offered in the market, the people behind the
customer
service can serve as a differentiating factor for any customer. They have to be
equipped with
skills and knowledge about the specifications of products and services offered by
the business.
Training and Development
Training and development primarily deals with the acquisition of know-how,
techniques,
and strategies needed in performing a specific work. This is one of the essential
aspects of
human resource management as it helps in enhancing the existing skills of an
employee.
Below are some benefits that training and development programs provide:
Resolves any weaknesses
A training and development program may help to instill in the employees the
required skills
and knowledge needed for a specific job. Through this, businesses will be able to
resolve
any weak points existing among their employees.
Boosts employee satisfaction
When a business invests in its employees, it signifies that they are highly valued
and looked
up to. Besides, a training and development program results in a supportive
workplace.
Increases work productivity
The productivity of an employee generally increases when a business executes
training
programs. In most scenarios, there would also be an increase in efficiency that will
lead to
the success of any project.
Unit 8: The Marketing Mix as a Business
Strategy
Lesson 6: Product Packaging
DepEd Competencies
● Recognize the importance of marketing mix in the development of marketing
strategy.
● Describe the Marketing Mix (7Ps) in relation to the business opportunity vis-à- vis
packaging.
What definite role does packaging play in marketing, then? For a typical shopper in
a
supermarket, the only way for consumers to notice any product is through store
displays,
shelves, point-of-purchase displays, and product packaging. A great deal of making
purchase decisions is allotted to color testing and psychological manipulation. In
short,
some consumers are easily influenced by the external features of a product. This is
precisely
the role of packaging in marketing—it can be used as a tool to encourage or
persuade
consumers to purchase a product.
Elements of Product Packaging
A packaging that is well-designed allows a product to be marketed to the
consumers easily.
Because of this, it is important to carefully scrutinize all the elements that make up
a
product packaging.
Visual elements
During the process of package designing, it must be remembered that consumers
assess
product packaging in their own different ways. One major component of this
element is
graphics, which include image layout and typography. Graphics refers to the visual
representation of a product packaging in the form of artwork or design. When
consumers
recognize a product in the supermarket, the positioning of a packaging’s graphics
may be a
vital factor in helping them make a purchase decision.
Color combinations
Color combinations are also part of a packaging’s visual elements. Color is a key
element of
design because it is an important consideration in brand awareness and recognition.
An
excellent color combination has the ability to make a product stand out from the
competition. In the case of food packaging, color may likewise influence the
perceptions of
consumers toward any product.
Informational elements
The inclusion of necessary product information is also important in product
packaging. This
has to be communicated to the consumers to help them in making the right
purchase
decision.
Why do you think product packaging plays a vital
role in marketing?
The “healthy lifestyle” bandwagon is becoming more rampant each day as people
and
businesses continue to develop healthier food alternatives. Because of this, the
trend of
consuming healthy food has expanded the importance of including the product’s
nutritional
information in its packaging.
Another key component of information elements is technology image. The
technology is
vital to the creation and designing processes of any product packaging. Its role is to
be able
to meet the required specifications of the consumers. Technology image, as a
communication element, should be transmitted to the consumers visually to
activate their
attention toward the product.
Functions of Packaging
Packaging performs different functions in several aspects:
1. Protection - One of the main reasons why a product is always wrapped or
bottled is to
protect it from external and environmental factors. Packaging performs a big role,
most
especially in the logistics aspect. It aims to protect the product from moisture, light,
temperature, and other external conditions.
2. Information - The packaging must contain essential pieces of information about
the
product, such as nutrition content, usage directions, ingredients, and storage
instructions.
3. Convenience - Part of the normal operations of a business is to store, transport,
and
distribute its products to the end consumers. These products will be handled in
different
ways by several intermediaries. A product that is well-packaged will surely provide
convenience to the end consumers.
4. Security - A product that is sealed perfectly has higher chances of being bought
by a
consumer. To make sure that products are stored in excellent condition, packaging
must be
taken into consideration. Apart from the fact it prevents the occurrence of pilferage,
products that are secured will be free from any kind of alteration. Moreover,
packaging also
acts as a deterrent to any act of tampering.
Tip
In order to target the best customer segments, try to conduct a PEST
analysis that will help in assessing any political, economic,
sociocultural, or technological barriers that can affect the strategy of
a business
Positioning
A product that is positioned accurately can be very impactful on the purchase
decision of a
consumer. First off, there must be a clear perception of what a consumer needs to
be able
to formulate a proper product positioning. Second, determine a unique selling
proposition
to be able to send a clear message to the consumers as to why they should
purchase a
specific product rather than those of the competitors. Lastly, develop a value
proposition
that will completely answer the needs and demands of the consumers toward a
product.
“For young professionals who are seeking elegant yet affordable leather products,
The
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