SS 2024 Toolkit

#Mera Shahar, Meri Pehchan 23
2024
Reduce Reuse Recycle
Toolkit
9th edition of world’s largest urban cleanliness survey
Year Theme No. of cities
2024 Reduce Reuse Recycle 4800+
2023 Waste to Wealth 4500+
2022 People first 4354
2021 Integrated approach 4320
2020 Institutionalizing Swachhata 4242
2019 Sustaining Swachhata 4237
2018 Measuring outcomes 4203
2017 Measuring output 434
2016 Measuring physical progress 73

Key objectives of Swachh Survekshan
Annual urban sanitation survey conducted by MoHUA through a
rd
3 Party Assessment Agency
Objectives
1 2 3 4
Act as enabler Foster healthy Encourage large Improved
for Mission competition scale citizen sanitation
acceleration in among cities to participation and services
the cities improve their create awareness delivery by
performance on about importance cities to its
sanitation & waste of Swachhata citizens
management
Emerged as the largest urban sanitation survey in the world

Key points to note for SS 2024
1 ULBs formed on or before 31st Dec’22 will be assessed in SS 2024.
2 ULBs formed after 31st Dec’22 may be included on formal request to MoHUA
from the respective State/UT.
3 Always maintain complete and accurate data on Swachhatam Portal, as it will

be used for conducting field assessment (discrepancies will attract –ve marking).
4 Always maintain updated contact details of the respective ULB representatives,

on the Swachhatam Portal.
Methodology
KPMG.com/in
Evaluation parameters
SS-2024 Total Marks 9,500
60% 26% 14%

Service Level Certification Jan andolan
Progress
5705 marks 2,500 Marks 1,295 Marks
KPMG.com/in
Service Level Progress parameters
SS 2023 (Total – 4830 marks) SS 2024 (Total – 5705 marks)
Legacy waste
Segregation, remediation
Collection & 4%
UWM & Transportation
Safaimitra 13%
Suraksha Segregated
27% collection Solid Waste
33% Management
30%
Nudge
indicators
14%
Sanitation, Used
Processing & Visible Water Management &
disposal cleanliness Safaimitra Suraksha
40% 17% 22%
KPMG.com/in
Key features and inclusions
1 Regrouping of indicators for clarity on weightages and focus areas
Continued emphasis on the following:

2
 Source segregation
 Waste collection
 Waste Processing
 Reuse of recycled/treated waste
 Legacy waste remediation
 Safaimitra Suraksha
 Citizens’ feedback
3 Mission Life indicators related to Swachhata have been incorporated:

 Practice segregation of dry and wet waste at homes
 Do not discard waste in water bodies and in public spaces
 Donate old clothes and books
 Single Use Plastic Clean-up drives in cities and water bodies
4 Sanitation & Waste management in schools have been incorporated:

 Cleanliness in schools
 Availability of separate functional & clean toilets in schools for boys & girls
 Safe disposal of wet, dry and liquid waste generated by schools
5 ‘Cleanliness in areas of tourist interest’ in cities has been added.
6 ‘SBM-U & NULM convergence’ indicator added for SHG participation.
7 ‘Yellow spots’ added as a new indicator to control ‘open urination’ in the cities.
SS 2024 - Assessment to be done in 4 phases
Assessment Total - 5,705 marks
timeline
Ph-1 400 Marks On-Call Validation

Jul-Aug’23
Apr - Jun (7%)
Ph-2 570 Marks On-Call Validation

Oct-Nov’23
Jul - Sep (10%)
Ph-3 1882 Marks Processing facilities

Jan-Feb’24 assessment
Oct - Dec (33%)
Ph-4 2,853 Marks Field assessment of all

Apr-May’24* (50%) indicators
Jan - Mar
*After the General elections
Note: Ph-1 & 2 will be assessed on the basis of Service Level Progress indicators designed for SS-2023
60% 26% 14%

Progress
KPMG.com/in
Visible cleanliness (970 marks, 17%)
1 Visible cleanliness Marks (970)
1.1 Sweeping in residential & commercial areas 60
1.2 Clean back lanes 60
1.3 No large storage bins (>100 litre size), no waste burning 20
1.4 No Garbage Vulnerable Points (GVP) 20
1.5 No 'Red spots' (spitting) in commercial & residential areas 60
1.6 No 'Yellow spots' (open urination) in commercial & residential areas 60
1.7 Cleanliness of storm water drains & nallahs 50
1.8 Cleanliness of water bodies 25
1.9 Aesthetics & city beautification 300
1.10 Cleanliness in Slums 100
1.11 Cleanliness of places of tourist interest, monuments and parks 140
KPMG.com/in
1.12 Cleanliness in schools 75
1.1 Marks
Cleaning of Public Areas
-1.6 280
This parameter is to examine whether all the commercial areas and transportation hubs in the city are swept at least twice a day including
festivals and Sundays (with mandatory night sweeping , elimination of GVPs ), daily sweeping in all residential wards, and city is Bin-free city.
Scheme of Marking Marks
1.1 (a). Twice a day sweeping (including night sweeping) in all Public & commercial areas 30
roads and streets, and other relevant areas – cleanliness maintained.
1.1 (b). Once a day sweeping in all residential areas – cleanliness maintained. 30
1.2. All back lanes of Commercial/Residential areas are clean - no water logging, drainage 60
system not choked, no solid waste floating and walls properly maintained
1.3. No storage bins (>100 Litre size) in all wards, all empty plots are free from C&D/solid 20
waste dump and the waste is not burnt in any part of the city
1.4. No Garbage Vulnerable Points in ULB’s jurisdiction 20
1.5. No ‘Red Spots’ (Spitting in Commercial/Residential areas) in ULB’s Jurisdiction 60
1.6. No 'Yellow spots' (open urination) in commercial & residential areas 60

Key definitions
 Public & commercial areas includes market areas (Vegetable/Fruit and Meat/Fish Markets including
Mandi (APMC) and weekly market), railway stations, bus stations, other transport hubs, schools, colleges,
hospitals, offices, religious areas, industrial areas, institutional areas, ULB managed parking areas, City
parks & gardens), roads and streets, and other relevant areas.
 ULBs are expected to maintain cleanliness in the back side of the commercial buildings/office
complexes, back side of houses, religious places or any building in the city which generally is not covered
under daily cleaning and maintenance.
 Mechanized cleaning for 4-lane roads in ULBs with >10L population and water spray/sprinkling in cities
<10L Population
1.3 Validation methodology

 Direct Observation and citizen validation in residential and commercial areas will be carried out by the
Assessors
Residential Area Clean
100% clean (zero waste

spotted)
Not clean
Back lanes of the residential area clean
Clean (Back lanes of the

residential area)
Back lanes not

clean
Residential Area Bin Free
Twin Bin Not bin free
Twin Bins are acceptable, even encouraged. Secondary Storage bin such as these are discouraged
Photograph of clean street Photograph of unclean street
GARBAGE VULNERABLE POINT
Garbage Vulnerable Points (GVP) are those areas where the garbage gets piled
up because of the constant dumping of garbage by the local residents, travelers,
or passerby.
Photograph of GVP near residential area Photograph of GVP near commercial area
Red Spots
Red Spots are those areas where walls and roads of residential and commercial areas get stained red
due to the constant spitting of Gutka/Paan/Tobacco by the local residents, travelers, or passerbys.
No visible solid waste in and zero encroachment around - Marks
1.7 & 1. Storm Water Drains/Nallah * 75
1.8 2. Water bodies* (not limited to ponds, lakes, tanks, rivers etc.) (50+25)
1.7. Storm Water Drains/Nallahs Marks – 50 1.8. Water Bodies Marks – 25
100% Storm water drains/Nallah No solid waste floating/visible in 100% of

5
(Secondary/Tertiary) should have screens/filters area
at a suitable distance: No open dumpsites present near the water
5
• At points of discharge into other water-bodies 10 bodies
• For cities with more than 10 Lakh population:
Automated/Mechanical screens on Secondary Sweeping & Cleaning arrangements are in
Nallahs for collection and cleaning of waste place & No Garbage Vulnerable Points(GVP) 5
present near water bodies
No solid waste floating/visible in 100% of the
10
areas
Adequate twin-litterbins placed in every 50
Boundary existing around all Storm water meters of water bodies & Placement of Anti- 5
10
drains/Nallah should be well maintained littering message every 50 meters
No encroachment around storm water
10
drains/Nallah No sewage/septic tank effluent
5
No sewage/septic tank effluent discharged/disposed
10
discharged/disposed
Key definitions/notes
 Storm water drains/nallahs are designed to drain excess rain and ground water from impervious
surfaces such as paved streets, car parks, parking lots, footpaths, sidewalks, and roofs. They vary in design
from small residential dry wells to large municipal systems. ULBs are expected to ensure that storm water
drains are not choked with solid waste for free flow of the water.
 Water bodies (not limited to ponds, lakes, tanks, rivers etc.) are an integral part of eco-system and need to
be protected from waste with scheduled cleaning and maintenance work.
 There should be no encroachment around water bodies and storm water drains/nallahs
 Assessment of litter bin in every 50 meters of water body will be limited to the places where public
pathway is there or accessible for the public.
1.4 Validation Methodology – Direct observation by the assessor.
STORM WATER
DRAIN (SWD)
Storm Water Drains are closed conduits or open channels that receive runoff (rainwater) and convey
the run-off (rainwater) to some point.
Photograph of SWD with no visible/floating solids Photograph of SWD with visible/floating solids
Photograph screens on Storm Water Drains
NALLAHS
A nallah is a natural drain that exists due to the topography of the terrain.
Photograph of nallah with no visible/floating solids Photograph of nallah with visible/floating solids
Boundary wall Nallah Without Solid Waste Floating Nallah With Solid Waste Floating
Photograph screens on Nallahs
WATER BODIES
Water bodies include lakes, ponds, rivers, tanks, etc.
Photograph of water body with no visible/floating solids Photograph of water body with visible/floating solids
1.9.a. Prioritizing aesthetics in making city swachh & beautiful
Prioritizing aesthetics in making city Swachh & Beautiful - beautification of old city areas, flyovers, public places -
(1) Wall paintings/murals, (2)Covered drainage (tertiary and secondary) system with screens (3)*GVP to Selfie Point, (4)Street
Vendor Zones/ hawkers zones are well maintained - zero litter and well organized (5) No hanging banners (6) Public walls are
free from posters/bills (except government notices) (7) Treated used-water used in fountains at major intersections**
* Any work where waste was used to create Artefacts or any other form of art work Scheme of Marking Max Marks
**at least 5 intersections (roundabouts) in >10 L population cities, at least 4 in 3-10 L 150
population cities, at least 3 in 1-3 Lakh population cities, at least 2 in 50 K-1 Lakh Yes for all 7 above 150
population cities and at least 1 in upto 50K population cities
Methodology Yes for any 6 above 125
- City need to claim the above progress with location through Swachhatam portal.
- Assessors will visit all of the above-mentioned areas/establishments Yes for any 5 above 100
- Assessors will not interact with anyone. It will be purely their own assessment of the
situation Yes for any 3 above 75
- Assessors will click the pictures to support their observation/assessment
Yes for any 2 above 50
Yes for at least any 1 above 25
Note: Wall paintings/murals if not permitted or prohibited, by an official order, in any part or ward of the city, the same should be informed to the Ministry/
assessment agency with ward number(s) so that such ward(s) is/are kept out of the sampling exercise before on-field validation starts in the city.
Treated used-water used in fountains at major intersections: If there are no fountains at major intersections of the city, document supporting or an undertaking from
the Municipal Commissioner/Executive Officer stating that ‘treated wastewater is used to maintain the greenery/park at the intersections’ to be uploaded, to claim
marks.
1.9.b. Prioritizing aesthetics in making city swachh & beautiful
Scheme of Marking Max Marks
150
All roads and footpaths - without potholes & broken paver blocks 30
All construction areas (buildings) are covered to avoid dispersion of 30
particulate matter
All construction/maintenance work in public roads/areas are demarcated 30

Note:
• Roads having divider measuring 3-4 feet only and covered to avoid dispersion of particulate matter
should have greenery in the middle.
At least one Commercial area is de-congested 40
• Greenery along the road will also be considered
• *Decongestion for example movement of traffic 100% Green road dividers: Plantation of specific types of species which are 20
controlled or regulated to give pedestrians more helpful in pollution control done in all road dividers of the city
open space to walk/move around and hawkers/
vendors’s have re-orgnaized their shops to create Population
Assessment Area
more open spaces for pedestrians < 1 Lakh 1-3 Lakh 3-10 Lakh >10 Lakh
Methodology Categories : 6 6 6 6 6
- Assessors will visit all of the above-mentioned areas Locations to be covered per zone 1 1 2 2
- Assessors will not interact with anyone. It will be
Total Zones in the city 2 4 4 5
purely their own assessment of the situation
- Assessors will click the pictures to support their Total Locations 12 24 48 60
observation/assessment
1.10. Cleanliness in slums
Social Support Groups/Committees in 100% Slums (Informal Settlements) that is under the
jurisdiction of ULB Scheme of Marking Max Marks
100
• 100% slums are covered with door to door (segregated) waste collection 20
• O&M of Community Toilet and Zero discharge of wastewater/faecal sludge in 20
open drains
• 100% houses in slums are maintained (exterior) 20
• *Social Support Group/Committee in each slum created/registered (minimum 10 20
members) and empowered to facilitate implementation of Government schemes
and monitoring of uninterrupted services provided by the ULB
• To improve gender equality and inclusiveness, Informal Waste Pickers, Women, 10
Transgenders and Divyang together are given minimum 33% representation in
such Social Support Groups
• SHGs formed in each slum under 3R initiatives 10
*Community Based Organizations (CBOs) and self-governing local community bodies (LCBs),which include Resident Welfare Associations (RWAs), Housing Societies, Self-Help Groups (SHGs),
Special Interest Groups (SIGs), Common Interest Groups (CIGs), Jan Kalyan Samiti, Non-Government Organizations (NGOs) and Slum Development Associations (SDAs)
Methodology
- Assessors will randomly visit slums as per size of the sample
- Assessors may interact with citizens basis the progress claimed.
- Assessors will click the pictures to support their observation/assessment
Marks
1.11. Cleanliness of places of tourist interest, monuments and parks
140
All places of tourist interest, monuments and parks* to be cleaned-up. (*under the jurisdiction of the ULB)
Services of NCC cadets/NYKS/NSS/citizens/citizens group etc. may be used for the same
Cities are expected to engage citizens/citizen groups etc. proactively to ensure all places of tourist interest, monuments and parks are clean & well maintained. All
awareness campaigns/meetings, cleanliness drives related pictures to be uploaded on Swachh Survekshan-2024 portal and associated social media channel,
Swachhatam Portal and Face Book page of the ULB by 31st December 2023. (City name and ULB Code mandatory for entries)
Scheme of Marks for Cleanliness Marks Scheme of Marks for Maintenance Marks
100% Monuments/Parks are clean 70 100% Monuments/Parks well maintained 70
ULB’s which do not have

any tourist Note:
1. List of awareness campaign, showing coverage and date of campaign to be
places/monuments/parks
uploaded on SBM Portal, Swachhatam Portal and ULB’s Facebook page
will need to submit a 2. This list will also be used for on-field validation 50% Observation and 50% Citizens
declaration mentioning 3. Direct observation and random interaction with citizens will be conducted to
the same. ascertain the claim.
Marks
1.12 Cleanliness in schools 75
Is the school premises free from littering and visibly clean? 50
Does the school provide SEPARATE bins in each classroom, kitchen area, and at other
25
appropriate toilets locations for collection of DRY waste and WET waste separately?
2. Segregation, Collection & Transportation
(750 marks, 13%)
2 Collection & Transportation Marks (750)
2.1 Door-to-door collection 300
2.2 Source segregation 300
2.3 C&T cost covered by user charges 150
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Marks
2.1 %age of wards covered with 100% door-to-door waste collection 300
(Coverage of wards means every unit of household/gates , commercial establishment and shops in the ward).
This parameter examines whether ULB has a system in place for door-to-door collection of waste.
Door-to-door collection in 100% Wards 300
Door-to-door collection in at least 90% Wards 200
Door-to-door collection in < 50% Wards 0

%age of Wards covered with 100% Segregation of Waste at source Marks
2.2 300
(wet, dry, sanitary & domestic hazardous)
(Coverage of wards means every unit of household/gates , commercial establishment and shops in the ward).
This parameter examines whether ULB has a system in place for door-to-door collection of waste.
Segregated Waste collected in at least 90% Wards 300
Segregated Waste collected in < 40% Wards 0

2.1 and 2.2 Key definitions & notes
 Wet waste to be collected on daily basis.
 ULBs may also opt for collection of dry waste on alternate days/twice or once in a week basis.
 100% waste generated is to be collected in wards covered under this indicator excluding bulk waste
generators and non-bulk waste generators practicing on-site processing.
 Gate: Point from where the waste collector collects waste. For independent houses, the door will be
considered as a gate whereas in residential societies, generally there is a single point from where these
collectors collect their waste.
 Sanitary waste : Menstrual waste and diapers.
 Domestic Hazardous waste: Discarded paint drums, pesticide cans, CFL bulbs, tube lights, expired
medicines, broken mercury thermometers, used batteries, used needles and syringes and contaminated
gauge, etc., generated at the household level – which can be collected on a weekly basis.
 >1 Lakh population cities advised to collect segregated waste separately from households, mandi,
streets/commercial areas/litter bins, hotel/restaurants, parks/horticulture waste and religious places.
2.1 & 2.2 Validation methodology
 The data filled in Swachhatam MIS portal will be validated through Citizen Validation conducted in
Residential and Commercial Areas in each ward on sampling basis.
 Questions related to Segregated Collection of waste and the frequency of collection by the ULBs will be
asked to citizens and validated accordingly.
 On Field assessors will visit households/shops randomly and conduct the independent citizen validation.
What percentage of the operational cost (Collection & Transportation) of Solid Waste
Management is covered by ONLY USER CHARGES (for SWM related services) collected
Marks
2.3 directly or user charges collected through Property Tax/Water/Electricity Bill etc. ( SWM
150
sub head)?
Salary expenses to Daily wagers, contractual or outsourced staff through service
providers( against vacant posts) will be added along with cost
Expenses related to sweeping of public/commercial areas and expenses related to
processing of waste & disposal are NOT covered.
To assess extent of cost recovery in solid waste management services

Note: Scheme of Marking Marks
• City should either maintain a detailed
statement or Chartered Accountant’s At least 60% of the cost 150
certificate to support their claim.
• In addition to quarterly performance, At least 50% 120
performance can also be assessed for total At least 40% 90
revenue collected till 31st December 2022 Vs
cumulative operational cost incurred till 31st At least 30% 50
Dec 2022 – best performance will be applied
when giving marks in the Ph-1 and Ph-2 <30% 0
3. Solid Waste Management
(1705 marks, 30%)
3 Solid Waste Management Marks (1705)
3.1 Wet waste processing capacity of the ULB 155
3.2 Wet waste processing percentage of the ULB 280
3.3 Dry waste processing capacity of the ULB 155
3.4 Dry waste processing percentage of the ULB 280
3.5 Treatment of Sanitary and DHW in the ULB 130
3.6 C&D Waste Management 120
3.7 Is the landfill in ULB a sanitary landfill 150
3.8 Percentage of waste sent to sanitary landfill 160
3.9 Ban on SUP & plastic waste processing 150
3.10 Onsite wet waste processing by Bulk Waste Generators (BWG) 100
3.11 Safe disposal of wet & dry waste in schools
KPMG.com/in 25
Percentage of Wet waste processing capacity of functional plants (out of Marks
3.1 the total wet waste generated**) 155
The indicator would assess whether a city has adequate facility/infrastructure to process the wet waste collected.
City will provide the actual waste collection figure where door to door collection is in place.
Processing capacity of functional Marks

plants
100% 155
At least 80% 125
At least 60% 75
< 60% 0
** Bulk waste generators or non-bulk waste generators

managing on-site processing of the wet waste are not
included (except cities with <1L population)
Geo coordinates (GIS details) in terms of ULB boundaries, ward number, ward boundaries, landmark etc of all Wet Waste
Processing Plants to be mapped and updated on SBM portal as per the prescribed details (to be given by MoHUA) to qualify for
marks
Percentage of wet waste being processed out of total wet waste generated Marks
3.2 and finished products (output) further sold. 280
(220+60)
(ULBs are encouraged to engage Women/SHGs/Transgenders in waste processing facilities)
This indicator assesses the extent of decentralized and centralized processing of wet waste collected. The amount of wet waste being sent to the landfill should be
minimized. Records are maintained for quantity of wet waste received, processed, disposed at landfill and revenue generated by sale of finished products (from wet
waste). Finished products consumed/absorbed by the ULB will be considered as revenue generated besides actual sale of the finished products. The revenue (self-
consumption) will be calculated on the basis of commercial rate that ULB charges for supplying/selling compost/methane.
Processing of Wet Waste
100% 220
At least 90% 160
At least 70% 120
At least 50% 75
< 50% 0
Monthly Sale of finished products

>75% finished product(s) sold/Consumed 60
>50% finished product(s) sold/consumed 30
3.1 & 3.2 Validation Methodology
 Direct Observation
 To ascertain the progress, the assessor will interact with the officials in the plant. The assessor will check
the electricity bill and monitor other activities in the plant to ascertain the functionality of the plant.
 He will also check the output/sent to dumpsite (including process rejects) on the basis of the input received
(10% variation acceptable)
 On the basis of observation and verification of log book and electricity bills Senior assessors at the back end
will arrive at the efficiency level of the plant(s) and indicator wise marks will be given. The agency may
further seek clarification from the ULB by asking documents maintained by the ULB.
 In case of sale of finished products /used by the horticulture or other departments, sale receipts required -
free distribution is not encouraged (e.g. farmers/citizens)
WASTE TO
COMPOSTING PLANTS
Composting is a process of controlled decomposition of the organic waste, typically in aerobic
conditions, resulting in the production of stable humus-like product, i.e., compost
Composting Technologies:
• windrow composting
• aerated static pile composting
• in-vessel composting
• decentralised composting (bin and box composting)
• vermicomposting.
‒
COMPOSTING TECHNOLOGIES
Windrow Composting Aerated Stack Pile Composting
Box Composting Vermi Composting
Pit Composting
Composting Facility
Signage Wet-waste Collection Area Composting Facility Compost
Compost Sale Receipt

A composting Facility will have the above given components which shall be assessed by the on field assessor
Log book
Electricity Bill
Photograph of Composting facility Photograph of crate composting facility
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Composting Facilities
BIO-METHANATION PLANTS
Bio-methanation is the anaerobic (in the absence of free oxygen) fermentation of biodegradable matter in an
enclosed space under controlled conditions of temperature, moisture, pH, etc.
Biogas Plants
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100
Whether capacity of dry waste processing facility/facilities in the city is Marks
3.3 matching with the total dry waste generated in the city? 155
The indicator would assess whether a city has adequate facility/infrastructure to process the
total dry waste generated.
Processing capacity of functional
Marks
plants
100% 155
At least 80% 125
At least 60% 75
< 60% 0
Geo coordinates (GIS details) in terms of ULB boundaries, ward number, ward boundaries, landmark etc of all Dry Waste
Processing Plants to be mapped and updated on SBM portal as per the prescribed details (to be given by MoHUA) to qualify for
marks
Linearity to Circularity
3.4 Dry waste being processed out of total dry waste generated (excluding sanitary and domestic hazardous
waste) through MRF, RDF or Waste To Energy plants etc. (ULBs are encouraged to engage Informal Waste
Marks
280
Pickers/Women/SHGs/Transgenders in MRF Centres)
This indicator assesses the extent of decentralized and centralized management of dry waste generated. Is the dry waste of the city being recycled or reused? Dry
waste sold to cement plants, used for road construction and other use of non-recyclable dry waste should be explained. ULBs need to ensure that in MRFs – (a) Dry
Waste is further segregated (b) Recyclables are sold to recyclers or scrap dealers, and (c) Records are maintained for quantity of waste received, segregated,
recycled/ processed, sold, disposed at landfill and revenue generated by sale of recyclables (dry waste directly collected by scrap dealers or informal workers)
At least 95% 280
At least 90% 200
At least 70% 150
At least 50% 75
< 50% 0
Note: Recyclables sold to be documented in terms of revenue

generated and details of buyers for validation.
Non-recyclables sent to the cement factory will also be considered
under processing. Informal Waste Pickers, if available should be given
first right to collect & sell recyclables – Receipts can be documented.
Percentage of total sanitary and domestic hazardous waste (*menstrual waste and baby/adult
diapers and others**) generated is treated, either by ULB or through third party managing bio- Marks
3.5 medical waste. Hazardous waste from Hospitals, Nursing homes/clinics/Labs etc. not considered. 130
Cluster infrastructure within 50 km shall be considered.
At least 90% 130
At least 75% 100
At least 50% 60
At least 25% 40
< 25% 0
*to be processed through incineration process

**Discarded paint drums, pesticide cans, CFL bulbs, tube lights,
expired medicines, broken mercury thermometers, used batteries,
used needles and syringes and contaminated gauge, etc.,
generated at the household level – to be given to authorized
recyclers
Whether capacity of dry waste processing facility/facilities in the city is matching with the total dry
waste generated in the city?
3.3
Dry waste being processed out of total dry waste generated (excluding sanitary and domestic
3.4 hazardous waste) through MRF, RDF or Waste To Energy plants etc.
&
Percentage of total sanitary and domestic hazardous waste (menstrual waste and baby/adult diapers and
3.5 others*) generated is treated, either by ULB or through third party managing bio-medical waste. Hazardous
waste from Hospitals, Nursing homes/clinics/Labs etc. not considered.
Methodology 1. The assessor will visit all plant(s)/processing facilities updated in the MIS.
for Validation 2. To ascertain the progress, the assessor will also interact with the officials in the plant
3. The assessor will ask for the electricity bill and see other activities in the plant to verify the
functionality of the facility. The assessor will also see if any hazardous waste is dumped/stored within
the facility – should be treated separately.
100% 4. On the basis of observation and verification of log book and electricity bills Senior assessors at the
Direct back end will arrive at the efficiency level of the plant(s) and indicator wise marks will be given.
Observation
3.3, 3.4, 3.5 Validation Methodology
 Direct Observation
 To ascertain the progress, the assessor will interact with the officials in the plant. The assessor will check
the electricity bill and monitor other activities in the plant to ascertain the functionality of the plant.
 He will also check the output/sent to dumpsite (including process rejects) on the basis of the input received
(10% variation acceptable)
 On the basis of observation and verification of log book and electricity bills Senior assessors at the back end
will arrive at the efficiency level of the plant(s) and indicator wise marks will be given. The agency may
further seek clarification from the ULB by asking documents maintained by the ULB.
 In case of sale of finished products /used by the horticulture or other departments, sale receipts required -
free distribution is not encouraged (e.g. farmers/citizens)
MATERIAL RECOVERY
FACILITY (MRF)
A facility where non-combustible solid waste can be temporarily stored by the urban local body or any
person authorized by the urban local body to facilitate segregation, sorting and recovery of various
components of waste by informal sector of waste pickers or any other work force engaged for the purpose
before the waste is delivered or taken up for its processing or disposal.
Material Recovery Facility (MRF)
Material Recovery Facility Compartments for dry waste
Compartments for dry waste Compartments for dry waste
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RDF(REFUSED DERIVED
FUEL) PLANTS
Segregated combustible fraction of solid waste other than chlorinated plastics in the form of pellets or
fluff produced by drying, shredding, dehydrating and compacting combustible components of solid
waste that can be used as fuel.
RDF
Waste collection & Segregation RDF Briquette Machine RDF
Waste Shredder RDF Briquette RDF
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SLRM CENTRES
Solid Liquid Resource Management (SLRM) centres
WASTE TO
ENERGY(WtE) PLANTS
Waste To Energy (WtE) refers to the process of generating energy in the form of heat or
electricity from municipal solid waste.
WtE Plants
Waste storage in the plant Conveyor belt Dry waste segregation
ary information and may not be disclosed or reproduced w

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SANITARY & DOMESTIC
HAZARDOUS WASTE
(DHW) PLANTS
• Sanitary Waste:
• Wastes comprising of used diapers, sanitary towels or
napkins, tampons, condoms, incontinence sheets and
any other similar waste.
• Domestic Hazardous Waste (DHW):

• Domestic hazardous waste comprises of any solid waste or a
combination of solid wastes that requires special handling
and disposal as it harmful to human health and
environment.
E.g. Discarded paint drums, pesticide cans, CFL bulbs, tube lights,
expired medicines, broken mercury thermometers, used
batteries, used needles and syringes and contaminated gauge.
Domestic Hazardous Waste (DHW)
Protected & isolated area Incinerator
Storage area Incinerator
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C&D waste management
3.6 Marks 120
(MoHUA Non-NCAP ULBs)
Total Marks
Scheme of Marking
120
Availability of Mobile collection unit for citizens. (on call basis C&D waste
30
collection facility)
Designated collection points duly geo-tagged within reasonable distance for

30
C&D waste generator to bring and deposit
Notification of charges (including in-built charges at the time of permission for

construction) for Collection & Transportation and Processing & Disposal of C&D 30
Waste notified and enforced
Campaign conducted to promote C&D waste collection from household or site
30
for processing.
C&D waste management
3.6 Marks 120
(MoHUA NCAP ULBs)
Total Marks
Scheme of Marking
60
Mobile collection unit for citizens. (on call basis C&D waste collection facility - weekly schedule) available along with
25
designated collection points duly geo-tagged within reasonable distance for C&D waste generator to bring and deposit
Notification of charges (including in-built charges at the time of permission for construction) for Collection & Transportation
20
and Processing & Disposal of C&D Waste notified and enforced
Are the citizens aware that C&D waste can be collected from their household or site for processing. 15
Total Marks
Processing and selling of C&D waste collected from non-bulk and bulk generators (within city or at a cluster level)
60
>50% C&D waste either processed in the facility by making products or raw-material re-used – sold (with sale receipt) 60
40% -50% C&D waste either processed in the facility by making products or raw-material re-used – sold (with sale receipt) 50
<10% C&D waste either processed in the facility by making products or raw-material re-used – sold (with sale receipt) 0
3.6 Validation Methodology
 The assessor will visit collections points and all plant(s) and processing facilities updated in the MIS.
 To ascertain the progress, the assessor will also interact with the officials in the plant
 The assessor will ask for the electricity bill and see other activities in the collection centre/ processing
plant to verify the functionality of the facility.
 Assessor will also observe if C&D waste is kept segregated in 5 categories
 On the basis of observation and verification of log book/electricity bills Senior assessors at the back end
will arrive at the efficiency level of the plant(s) and sub-indicator wise marks will be given.
C&D WASTE
Construction and Demolition Waste:
Cement and concrete, bricks, cement plaster, steel (from reinforced concrete, door or window
frames, roofing support, railings of staircase, etc.), rubble, stone, timber or wood Minor
components. pipes (GI, iron, plastic, panels (wooden, laminated), glazed tiles, glass panes,
etc.
C&D WASTE
COLLECTION CENTRE
C&D WASTE
PROCESSING PLANT
C&D Waste Plant
Weigh Station Crushed bricks C&D Waste Processing
Facility
Weigh Station Segregated C&D waste Concrete blocks
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138
3.7 Is the landfill in the city a sanitary landfill? Marks
A (ULBs with >1 Lakh population) 150
This parameter assesses whether the landfill site of the ULB is scientific/ planned in nature or in
WHY accordance with SWM 2016 rules. Inerts can be used in low lying areas, road construction etc.
Sanitary landfill available and being 150

used / Zero landfill
Landfill is required but not 0

available/functional
Geo coordinates (GIS details) in terms of ULB boundaries, ward number, ward boundaries, landmark etc of all Sanitary
Landfills to be mapped and updated on SBM portal as per the prescribed details (to be given by MoHUA) to qualify for marks.
3.7 Is the landfill in the city a sanitary landfill? Marks
B (ULBs with <1 Lakh population) 150
This parameter assesses whether the landfill site of the ULB is scientific/ planned in nature or in
WHY accordance with SWM 2016 rules. Inerts can be used in low lying areas, road construction etc.
Sanitary landfill available and being 150

used / Zero landfill
OR
Action Plan submitted on Swachhatam 75

portal and approved by MoHUA for
Sanitary Landfill
Tender published 75
Geo coordinates (GIS details) in terms of ULB boundaries, ward number, ward boundaries, landmark etc of all Sanitary
Landfills to be mapped and updated on SBM portal as per the prescribed details (to be given by MoHUA) to qualify for marks.
3.7 Is the landfill in the city a sanitary landfill?
Methodology for
Validation
The assessor will visit the landfill site(s) to check if the landfill is a sanitary landfill
100% Direct
Observation
DIFFERENCE BETWEEN DUMPSITE AND LANDFILL
Sanitary Landfill
Feature Dumpsite
(also known as Landfill)
Leachate collection Not done Done in a collection well
Methane production Not tapped Collected
Geo-textile layer Absent Present

Percent (%) of total waste generated (process rejects/unprocessed) going Marks
3.8 to the sanitary landfill
160
(150+10)
City has to make sure that all waste generated should be processed. Only process rejects should go to the sanitary landfill. Unprocessed
waste should only be sent to the sanitary landfill if city doesn’t have processing capacity matching the total wet/dry waste collected.
Not more than 10% 150
> 45% 0
Geo coordinates (GIS details) in terms of ULB boundaries, ward number, ward boundaries, landmark etc of all
10
Sanitary Landfills to be mapped and updated on SBM portal as per the prescribed details (to be given by MoHUA)
to qualify for marks
Marks
Percent (%) of total waste generated (process rejects/unprocessed) going to the
3.8 sanitary landfill
Methodology 1. The assessor will visit the sanitary landfill site(s) as updated in the MIS.
for Validation 2. To ascertain the progress, the assessor will also interact with the officials on the site
3. ULB will have log-book/register capturing at least last 3 month’s record ready and available for the agency to check
the daily entry of the trucks (with waste load) entered inside the site
4. He will report the progress verified basis documents provided by the ULB to the agency.
100% Direct 5. The senior assessor will also derive the total waste generated Vs processed in the city and try to reconcile the waste
Observation sent daily to the landfill
SANITARY LANDFILL
The final and safe disposal of residual solid waste and inert wastes on land in a facility designed with
protective measures against pollution of ground water, surface water and fugitive air dust, wind-blown litter, bad
odour, fire hazard, animal menace, bird menace, pests or rodents, greenhouse gas emissions, persistent
organic pollutants slope instability and erosion.
LEACHATE COLLECTION
SYSTEM
Sanitary Landfill
Leachate Collection Well Leachate Collection Well

Marks
3.9 Ban on Single Use Plastic
150
30
Ban notified
Ban notification enforced and fine 40

collected
80
At least 1 processing facility set up for
Plastic Waste processing (MRF, SLRM etc.)
 Single-use plastics, or daily disposable plastics, are used only once before they are thrown away or recycled.
These items include plastic bags, straws, coffee stirrers, plates, cups, glasses, spoons, Styrofoam used for
hoardings etc.
 This indicator would assess the extent of enforcement for discouraging one time use ‘Plastic’ in the city.
 Considering the environmental degradation caused by one-time use plastics, cities should work towards
discouraging its citizens from using single-use plastics.
 Assessors will visit residential and commercial areas and carry out random citizen validation and direct
observation
Any plastic bags, straws, coffee stirrers, plates, cups, glasses, spoons, Styrofoam (Single Use Plastics or Daily
disposable Plastics) being used in Residential or Commercial Areas.
Assessor will observe whether Single Use Plastics or Daily disposable Plastics are being used or not
Bulk Waste Generators (i) doing onsite processing of wet waste generated, including kitchen
and garden waste or organic waste or getting wet waste collected and processed by private Marks
3.10 parties authorized by ULB. (ii) Handing over segregated dry waste to authorized waste 100
pickers or waste collectors.
• A BWG will be considered as one that generates more than 100 kg of total waste per day (or as defined by ULB/state) for
more than 15 days a month
• Community Hall/Function Hall/Marriage Hall/Public gathering waste generators shall be considered as BWG if the holding
capacity is more than 200 pax
100% 100
At least 80% 80
Note: At least 60% 60

1. ULBs in <1 lakh population cities are allowed to process the waste of Bulk Waste
Generators provided all Bulk Waste Generators are identified and commercial rates
are charged <60% 0
2. If city's population is >1 Lakh, ask BWGs for on-site processing or outsource
processing to private operators
Geo coordinates (GIS details) in terms of ULB boundaries, ward number, ward boundaries, landmark etc of all Bulk Waste
Generators to be mapped and updated on SBM portal as per the prescribed details (to be given by MoHUA) to qualify for marks
Bulk Waste Generators (i) doing onsite processing of wet waste generated, including kitchen and garden
3.10 waste or organic waste or getting wet waste collected and processed by private parties authorized by
ULB. (ii) Handing over segregated dry waste to authorized waste pickers or waste collectors.
Methodology 1. On-field assessor will randomly visit the housing societies/RWAs/vendors in wards claimed under on-site processing of
for Validation wet waste – sample size will follow as per the population.
2. Question will be asked and personally observed if on-site processing being practiced
3. On the basis of on-field verification, Independent Validation Matrix (IVM) will be applied and final
100% Direct
marks given). Final marks = Marks claimed – marks adjusted as per IVM
Observation
BULK WASTE GENERATOR
(BWG) PROCESSING ON-SITE
As per Solid Waste Management Rules 2016, “Bulk Waste Generator” means and includes buildings occupied by the
Central Government Departments or Undertakings, State Government Departments or Undertakings, Local Bodies, Public
Sector Undertakings or Private Companies, Hospitals, Nursing Homes, Schools, Colleges, Universities, other Educational
Institutions, Hostels, Hotels, Commercial Establishments, Markets, Places of Worship, Stadia and Sports Complexes etc
having an average waste generation rate exceeding 100 kg per day (of all waste streams put together).
Organic waste composter

Bulk waste generator are those where,
Gathering >= 200 Pax, Waste generation >= 100 kg/day for more than 15 days a month
Wedding / Party hall Commercial office Educational Institute
Restaurant Hostel
Hotel
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Hospital, railway station, Airport, Sport complex, Club, shopping mall, etc.
Pit composting Drum composting Onsite Bio-methanation
Khamba composting Drum composting Onsite Bio-methanation
Marks
3.11 Safe disposal of wet & dry waste in schools 25
Does the school segregate wet waste (bio-degradable waste) and dry waste (non-
10
biodegradable waste) BEFORE FINAL COLLECTION BY MUNICIPALITY?
Does the school compost its own biodegradable waste (wet waste)? 15
4. Legacy waste remediation
(230 marks, 4%)
4 Legacy waste remediation Marks (230)
4.1 Remediation of all identified dumpsites 230
KPMG.com/in
Remediation of all identified dumpsites
Condition Marks Marks
4.1 Legacy Waste Dumpsites Remediation Action Plan (Module-2) submitted on 50 230
Swachhatam Portal (170+50+10)
If Legacy waste is If Legacy waste is

less than 1 lakh ton between 1-2 lakh tons
Geo coordinates (GIS details)
Work completed as per Marks Work completed as per Marks in terms of ULB boundaries,
remediation action plan remediation action plan ward number, ward
25% 100 20% 100 boundaries, landmark etc of all 10
Dumpsites mapped and Marks
50% 130 45% 130 updated on SBM portal as per
75% 150 65% 150 the prescribed details (given
85% 170 by MoHUA)
90% 170
If Legacy waste is If Legacy waste is
between 2-5 lakh tons more than 5 lakh tons
Work completed as per Marks Work completed as per Marks
remediation action plan remediation action plan
15% 100 10% 100
35% 130 25% 130
55% 150 50% 150
80% 170 75% 170
Remediation of all identified dumpsites no legacy waste (dumpsite)/Zero landfill city
4.1 (Assessment benchmark: Progress made on the last progress claimed to be assessed – land recovered after January
2023. Marks will not be given on the same progress…..and already claimed in SS-2023)
Methodology for
Validation The assessor will visit the legacy dumpsite(s) in the city and check whether remediation work
has completed as per the claim made by the city in the MIS. The reference point during the
validation will the progress made from the progress claimed in SS-2023.
100% Direct
Observation
Module 2: Legacy Waste Dumpsites Remediation Action Plan
M2.1 ULB’s Dumpsite Remediation Plan (applicable only if ULB has an existing dumpsite(s))
Total quantity of existing legacy waste in tonnes

Land occupied by the dumpsite, Acres
Proposed method for remediation*
Action plan for recoverable material
Indicative Uses/ Utilization of Segregated Material
Land to be recovered, Acres (extent of land from which waste is
completely removed)
Legacy Waste End uses of remediated dumpsite area

Estimated Cost for Remediation
Dumpsites Remediation Most likely date for complete remediation ( not beyond 31.3.2023 for
Action Plan (Module-2) ULBs < 10 lakhs and 31.3.2024 for ULBs > 10 lakhs)
to be submitted & * to be compliant with extant NGT and Court orders
M2.2 State/ UT– Consolidated Financial Action Plan for Dumpsite Remediation:Financials in Rs. Crore
approved by State TOTAL
Mission Director. ( equal to SBM 2.O allocation for dumpsite
remediation for the State / UT)
Action Plan
Amount
covered*
All ULBs in the State/ UT
all ULBs >10 lakh
M2.3 State/ UT – Consolidated Dumpsite Remediation Implementation Action Plan

Before SBM By 31.7.2022 TOTAL
2.O
No.ofULBscompleting
All ULBs in the State/
UT to complete remedi-
ation by 31.3.2024
DUMPSITE
REMEDIATION
Remediation of Dumpsite
Remediation facility for Legacy waste Remediation in process
Remediated site Remediated site
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5. Sanitation, Used Water Management &
Safaimitra Suraksha
(1245 marks, 22%)
5 Sanitation Marks (1245)
5.1 Connection to sewerage, septic tank, twin pit, etc. 50
5.2 Cleanliness of CT, PT, Urinals & feedback 100
5.3 Availability of separate functional & clean toilets in schools for boys & girls 50
5.4 FSTP/STP capacity 100
5.5 Faecal sludge & sewage treatment 170
5.6 Safe disposal of liquid waste in schools 25
5.7 Safaimitra Suraksha - Adequate machines & equipment 220
5.8 Safaimitra Suraksha - Adequate workforce 100
5.9 Safaimitra Suraksha - Notifications & complaint resolution 180
5.10 Safaimitra Suraksha - 24X7 helpline & awareness campaigns
KPMG.com/in
80
5.11 Safaimitra Suraksha - Capacity building, safety & welfare 170
What percentage of Households, Commercial Institutions, Establishments and Marks
5.1 Public area CTs/PTs are connected to a closed system such as sewerage, septic 50
tank + soak pit, twin-pit system etc. (no open system/connection/flow/discharge)
This indicator will ascertain whether the city has adequate coverage of sewerage network or septic tanks
>95 % households/commercial establishment /CT&PT are 50
connected to sewerage system or have septic tanks + Soak Pit
80-94% households/commercial establishment / CT & PT with 45

Sewerage/Septic tank + Soak Pit
60-79% households/commercial establishment / CT & PT with 35

< 40-60% households/commercial establishment / CT & PT with 25

< 40% households/commercial establishment / CT & PT with 10

Note: City to also confirm if areas where households are not connected to a
closed system having sewerage system in place
What percentage of Households, Commercial Institutions, Establishments and Public area
5.1 CTs/PTs are connected to a closed system such as sewerage, septic tank + soak pit, twin-pit
system etc. (no open system/connection/flow/discharge)
Methodology
for Validation 1. The on-field assessor will randomly visit the different parts of the city, as per coverage claimed, to
check if there is any open discharge
2. On the field observation, Independent Validation Matrix (IVM) will be applied and final marks given).
100% Direct Final marks = Marks claimed – marks adjusted as per IVM
Observation
Connected with septic tank (with no overflow) or with
sewer network - no open drainage/ No Open Discharge
Safe Disposal
Are Public Toilets, Urinals and Community Toilets clean and user friendly - each Marks
5.2 performance indicator to be answered with either YES or NO. 250
(85+85+60+20)
This indicator would assess the functionality of the CT/PTs/Urinals in the city with number of features in place to ensure that the citizens are comfortable for using
the toilet. Yes will get full marks and No will get zero marks provided for each sample.
Public Toilet (PT) Community Toilet (CT) Urinal
Scheme of Marking Marks Scheme of Marking Marks Scheme of Marking5 Marks
Separate section for Men & Women 10 Separate section for Men & Women 10 Dry and clean 10
Dry and clean 10 Dry and clean 10 Running water for flushing 10
Running water – Tap & Flush working 10 Running water – Tap & Flush working 10 Well lit – natural light and if covered – 5
Well lit – electric/natural light 5 electric light
Well lit – electric/natural light 5
Functional bolting on all doors 5 Institutional arrangements in place for 5
Functional bolting on all doors 5
maintenance/cleaning
*Caretaker is present for maintenance 5 Institutional arrangements in place for 5
maintenance/cleaning User friendly for differently able people 30
Open between 6am – 10pm 5
24 Hours Open 5
User friendly for differently able people 30
User friendly for differently able people 30
Sanitary napkin dispensing system in place 5
Sanitary napkin dispensing system in place 5
CTs & PTs prominently displaying 5 Feedback Mechanism in place in all 10

SBM messages around usage of Marks Public, Community Toilets, Urinals Marks
Public-Community Toilets, with & linked with SBM Portal
*to motivate women to join the workforce and Swachh Survekshan-2024 logo
provide them with a secure livelihood opportunity,
Geo coordinates (GIS details) in terms of ULB boundaries, ward number, ward
O&M by women SHG members and appointment of 5
women/ third-gender caretakers for PTs is strongly boundaries, landmark etc of all CTs, PTs & Urinals mapped and updated on SBM
encouraged (during day-shift only) portal as per the prescribed details (given by MoHUA)
Marks
Are Public Toilets, Urinals and Community Toilets clean and user friendly - each performance
5.2 indicator to be answered with either YES or NO.
1. On the basis of the claim, the assessor will visit the selected CT/PT/Urinals as per sample to validate
Methodology the claim made. He will also randomly talk to the citizens and ascertain whether citizens are satisfied
for Validation with functionality of the Community/Public Toilets and Urinals
To be validated in 2. The assessor will only ask this question to citizens using Community/Public Toilets and Urinals
Ph-3 also 3. During on field validation, this question will be asked only to citizens seen using Community/Public
100% Direct
toilets and urinals.
Observation 4. On the basis of observation and interaction with citizens/plant official, Independent Validation Matrix
(IVM) will be applied and final marks given). Final marks = Marks claimed – marks adjusted as per IVM
PUBLIC TOILET (PT)
• Public toilets (PT) is a facility provided for the floating population / general public in places
such as markets, train stations or other public areas.
• Public Toilets have an official time which may vary city to city.(6 A.M. - 10 P.M.)
COMMUNITY TOILETS (CT)
Community toilets (CT) facility is a shared facility provided for a defined group of residents or an
entire settlement / community.
It is normally located in or near the community area and used by almost community members.
URINALS
A urinal is a sanitary plumbing fixture for urination only.
Separate section for men & women NO separate section for men & women
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No bolting arrangement Urinal not clean Toilet floor is not clean
‒
Caretaker Bolting arrangement Running Water or flush
Lighting & Switches User friendly for the differently abled Running tap
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Photograph of community toilet Photograph of SBM Message
Assessor will visit Public and Community toilets of the ULB to assess the presence of SBM Messaging and
Feedback Mechanism present in the ULB
‒
Photograph of Public toilet Photograph of SBM Message & toilet timing
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Marks
5.3 Availability of separate functional & clean toilets in schools for boys & girls 50
Does the school have separate toilets for boys and girls in working condition? 10
Are the toilets functional and clean 20
Do all the toilets in the school have roof and proper ventilation for natural light and air and
10
have secure door with latch
Does the school have separate dustbins with lid and with specific colours for disposal of
10
menstrual waste?
Whether capacity* of FSTP and STP in the city is matching with the total faecal sludge and Marks
5.4 sewage which is collected/generated in the city? 100
* Capacity under cluster approach will be considered provided the distance upto 50 km from the city boundary (90+10)
This indicator would assess whether the infrastructure to treat entire faecal sludge and sewage generated in
the city is available or on cluster basis (upto 50 km)
At least 70% capacity matching with total 90

faecal sludge and sewage generated
At least 50% 80
At least 25% 60
<25% 0
Geo coordinates (GIS details) in terms of ULB

boundaries, ward number, ward boundaries,
10
landmark etc of all Wastewater treatment Plants
Marks
(FSTP/STP) mapped and updated on SBM portal
as per the prescribed details (given by MoHUA)
Linearity to Circularity Marks
5.5 What percentage of faecal sludge collected or sewage generated from Households/Commercial
Establishments/ CTs/PTs is treated at FSTP/STP - Scientific processing of faecal sludge and sewage
170
(115+55)
- Whether treated used-water from STP reused/recycled and revenue generated ?
This indicator will ascertain whether majority of the faecal sludge and sewage in the city is being processed scientifically and not being discharged in the open – and
whether city reuse/recycle the treated wastewater from STP/FSTP. Treated wastewater utilization and consequent revenue saved by using the treated used-water
will be considered as revenue generated besides actual sale of the treated used-water. The revenue will be calculated on the basis of commercial rate that ULB
charges for supplying/selling water.
Scheme of Marking - Treatment Marks

At least 70% Faecal sludge/Sewage treated 115
At least 50% 80
At least 25% 40
<25% 0
Whether treated waste water is reused/recycled? (to reduce the burden on fresh water)

>20% treated used-water is reused/recycled 55
20% - 10% treated used-water is reused/recycled 40
< 10% treated used-water is reused/recycled 30
No treated used-water is reused/recycled 0
5.4 Whether capacity* of FSTP /STP in city is matching with total faecal sludge and sewage which is collected?
* Capacity under cluster approach will be considered provided the distance upto 50 km from the city boundary
& What percentage of faecal sludge collected from Households/Commercial Establishments/ CTs/PTs is treated at
5.5 FSTP/STP - Scientific processing of faecal sludge and sewage - Whether treated usedwater from STP/FSTP
reused/recycled?
As per Generation:
Designed Input Capacity of STP (In MLD) + Designed Input Capacity of FSTP (in KLD to be converted in MLD)
Estimated Quantity of sewage generated in Million litres per day (MLD) (can be taken as 80 % of water supplied) + Estimated quantity of septage
to be de-sludged from these septic tanks (Faecal Sludge Generation)
As per Collection:
Quantity of sewage collected through sewers in MLD + Quantity of sewage received from drains in MLD+ quantity of sewage collected through
sewers in MLD + Actual Quantity of septage desludged from septic tank with or without soakpits (Quantity available from record book /
database) by (i) ULB (ii) Private Desludging Operators Registered with ULB (monthly)
Designed Input Capacity of STP (In MLD) + Designed Input Capacity of FSTP (in KLD to be converted in MLD)
1. On the basis of the list of the processing facilities/plants (STP/FSTP) updated by the ULB in the MIS, the assessor will
100% Direct visit all plants
Observation 2. To ascertain the progress, the assessor will also interact with the officials in the plant
3. The assessor will ask for the log-book capturing at least last 3 month’s record and electricity bill to verify the
Methodology functionality of the facility
for Validation 4. The assessor will also check if the treated usedwater is being re-used as claimed.
5. On the basis of observation and verification of log book/electricity bills Senior assessors at the back-end will arrive
at the efficiency level of the plant(s) and indicator wise marks will be given.
Water reuse generally refers to the process of using treated wastewater (reclaimed water) for beneficial purposes such as agricultural and
landscape irrigation, industrial processes, non-potable urban applications (such as toilet flushing, street washing, and fire protection), groundwater
recharge, recreation, and direct or undirected water supply
SEWAGE TREATMENT PLANT
(STP) / FAECAL SLUDGE
TREATMENT PLANT (FSTP)
Blackwater: Wastewater generated from toilets.
Grey water: Wastewater generated from bathing, kitchen and all other household activities except toilets.
Sewage: Combined grey and black water generated from household.
Faecal Sludge : The accumulated semi-solid or solid portion that settled at the bottom of the septic tank which
comprises 20% - 50% of the total septic tank volume is termed as faecal sludge.
SEWAGE TREATMENT
PLANT (STP)
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TREATMENT TECHNOLOGIES USED
a) Waste Stabilisation Ponds (WSP)
b) Activated Sludge Process (ASP)
c) Extended Aeration Process (EAP)
d) Sequencing Batch Reactor (SBR)
e) Moving Bed Biological Reactor (MBBR)
f) Fluidized Aerated Bed (FAB)
g) Membrane Bioreactors (MBR)
h) Up flow anaerobic sludge blanket (UASB)
i) Phyto rid/Reedbed/Wetland Processes/DEWATS

FAECAL SLUDGE & SEPTAGE
MGT. (FSSM)
FSSM Value Chain
Process Flow Diagram of FSTP

Facility
roprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos..”
uary 2022 | Version 1 | Client and Internal use only
Sewage Treatment Plant (STP)
Pumping station Screens
Decanting/Settling
Photograph of Signage of STP plant Photograph of inlet sewage
Photograph of STP plant Photograph of STP plant
Photograph of grit or sludge from STP Photograph of outlet treated wastewater
Photograph of Test Report maintained at the plant Photograph of Test certificate issued from CPCB/SPCB
© Ipsos 2022 - All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos..”
© Ipsos | 21-099063-01_SSU2022-MoHUA | ToT Presentation | February 2022 | Version 1 | Cli ent and Internal use only
Photograph of logbook maintained at the plant Photograph of electricity bill of STP plant
© Ipsos 2022 - All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos..”
Faecal Sludge Treatment Plant (FSTP)
Sump well/ MPS
FSTP Facility
Drying Bed
eproduced without the prior written consent of Ipsos..”

163
Marks
5.6 Safe disposal of liquid waste in schools 25
Does the school follow safe mechanism for disposal of toilet waste / faecal sludge and sanitary waste? 25
750 Marks
Mandatory conditions to Claim 750 Marks under Safaimitra Suraksha Indicators
(i) RSA and SRU notified and operations and (ii) Valid ODF+ Certificate
220
Adequate machines & equipment
5.7 Core Marks
Parameters
5.8 Adequate workforce
100
Marks
Notification regarding Standardization of Septic Tank,

Eco-system 180
5.9 Parameters
Hazardous sewer entry ban notified,
Marks
14420 complaints resolution
• 24X7 Helpline (to seek information, register complaint and

80
5.10 IEC track resolution status)
Marks
• Public Awareness Campaigns
Capacity
• Capacity Building (In-house/private trained desludging 170
5.11 Building & operators/staff – following CPHEEO Manual) Marks
Empowerment
Total Marks 750
Sanitation Response Unit
Emergency Response Sanitation Unit
Emergency Response Sanitation Unit/
Unit
Sanitation Response Unit (SRU)
Why Needed
Government of India is committed to ensure that no person needs to enter any sewer or
septic tank, unless absolutely inescapable in interest of greater public hygiene.
 More than 50% of households in Urban India dependent on privately owned septic
tanks. (80-100% in smaller towns)
Local Municipal Authorities do not take responsibility for construction standard/
periodic maintenance/ emergency repairs of these Private structures
 Private Septic tank owners are left to deal with unorganised private service providers
Exploitation of workers from extreme vulnerable community – Poorly trained and
Equipped
Emergency Response Sanitation Unit/
Sanitation Response Unit (SRU)
Why Needed
The Private owner of a septic tank (if the designated “employer” under PEMSR
Rules, 2013)- may not be in position to assume responsibilities listed under the
Rules-
- With regards to equipping, making safety arrangements and training of
sewermen
Private Owner can only be expected to make a reasonable payment of fees.
There is a need to combine “Responsibility with Authority” and enforcement
of the Act to stop exploitation of poor.
Objective
Professionally trained, motivated and equipped sewermen and necessary entry
equipment needs to be made available at location of a Sewer or Septic Tank
emergency within a reasonable timeframe .
Salient Features
An Organisation headed by a nominated Responsible Sanitation Authority (RSA)
Sanitation Response Units (SRU)/ ERSU Located in HQ towns of Each District
Scaled at 1 SRU per District - Responsible for Sanitation Emergencies in all ULBs
and Panchayats within the district.
Additional SRU for need of each Municipal Corp. in District
Generally based on structure of the Fire Services/ Fire Brigade
5 digit toll free helpline RTN
Special Mobile Response System (SHRAVAN)
Organisation of the Sanitation Response Unit
On lines of Fire Services
Approved by Empowered Group of Ministers
Scaled at One per Distt + one for each MC in Distt
Composition
S. Officer/ Staff Mechanism of Appointment Nature of Appt.
No.
1 Responsible Nomination through State Gazette Notification Additional Role
Sanitation Authority Disst Collector or Equivalent
(RSA)
2 Officer In-charge of Through Municipal or Distt Office Order Additional Role
ERSU Executive Engineer or Eq
AEE or Eq for ULBs < 2 Lakh
4 Duty/ Entry Through Municipal or Distt Office Order Additional Role
Supervisor Junior Engineer or Sanitary Inspector
5 Administrative Through Municipal or Distt Office Order Full Time
Supervisor Junior Engineer or Sanitary Inspector or Eq
Ministerial
6 Call centre Attendant Through Municipal or Distt Office Order Full Time/
Outsourced
7 Sewer Entry Through Municipal or Distt Office Order Additional Role
Professionals (Sewer 7% of Municipal sewer men/ beldars or sewer
Commandos) men of parastatal/ PHED or Empanelled PSSO
workmen
5.7 Equipment Requirement - Marks Distribution
Equipment Requirement If Meeting If Meeting above 50% If < 50% of
Norm fully Norm (Pro rata) Norm
(1) (2) (3) (4)
Core Equipment (110)
HydroVac (Jetting and Suction 40 Down to 20 NIL
Vehicle for Sewers)
Machine Hole Dredger 30 Down to 15 NIL
Gully Emptier- (Septic Tank 40 Down to 20 NIL
Desludging Vehicles)
Other Equipment (50)

Sewer Inspection Camera * 10 5 NIL
Hydro Jetting Machines * 10 5 NIL
Power Bucket machine* 10 5 NIL
Hydraulic Sewer Root cutters* 10 5 NIL
Power Rodding Apparatus 10 5 NIL
(1) (2) (3) (4)
PPE (20)
Reflecting Jackets 4 2 NIL
Safety helmets 4 2 NIL
Normal face masks 2 1 NIL
Hand gloves (pair) 2 1 NIL
Safety Gumboots (pair) 2 1 NIL
Safety body clothing 6 3 NIL
Safety Gear (40)
Safety Tripod Set 2 1 NIL
Nylon Rope ladder 2 1 NIL
Blower with Air Compressor 4 2 NIL
Gas Monitor (4 Gases) 6 3 NIL
Full body Wader Suit 6 3 NIL
Gas Mask 6 3 NIL
Breathing Apparatus 6 3 NIL
Safety body Harness 2 1 NIL
Air Line Breathing Apparatus 6 3 NIL
5.8 Workforce Requirement - Marks Distribution
Workforce Requirement If meeting If meeting > = If meeting <

Norm fully 50% Norm 50% of Norm
(Pro rata)
Sewermen 40 20 NIL
Sanitary Beldar 40 20 NIL
Trained and Notified Sewer Entry 20 10 NIL

Professionals (SEPs)
SLP Documents for Indicator 3.5,3.6,3.7 and 3.8
Detailed list of equipment sheds in the ULB where Liquid waste Management related vehicles
1 (Core and Special Equipment) Safety Gears etc are kept and maintained. (Name of the Area,
Address, Landmark, Name, Number of equipment and Registration number of vehicles kept in
the shed)
2 Vide. Notification/GO Number of RSA and SRU

3 Office Order Copy of RSA and SRU establishment
4 CPHEEO Calculation Sheet
Core Equipments & Special/other Equipments: List of documents to be submitted by the ULB for desktop Safety Gears: List of documents to be submitted by the ULB for desktop assessment.
assessment.
Procurement details of all the Safety Gears claimed by the ULB.
Photographs of distinct vehicle/equipment along with the registration number (wherever applicable) of all
vehicle/equipment claimed by the ULB.
Procurement details of Safety Gears owned by the ULB.
Procurement details of vehicle/equipment owned by the ULB. 1. Tender document of the procurement.
2. Purchase order/ Tax invoice.
1. Tender document of the procurement.
2. Purchase order/ Tax invoice.
If Outsourced, provide copy of the agreement mentioning the details of the Safety Gears.
If Outsourced, provide copy of agreement mentioning the details of the vehicle/equipment.
If the sewage management is carried out by Parastatal Body/ PHED/ State department then provide the If the sewage management is carried out by Parastatal Body/ PHED/ State department then provide the
documents of procurement details/outsourced details accordingly. documents of procurement details/outsourced details accordingly.
If special equipment shared on the cluster basis, then provide the declaration for that from the Responsible If Safety Gears shared on the cluster basis, then provide the declaration for that from the Responsible
Sanitation Authority mentioning ULB code and ULB name. Sanitation Authority mentioning ULB code and ULB name.
Documents to be submitted by the ULB for evaluation: 3.6 Documents to be submitted by the ULB for Documents to be submitted by the
Notification for Ban on Manual hazardous entry(without
evaluation: 3.7 ULB for evaluation 3.8
safety gear) Photographs of the IEC campaigns conducted Photographs of the sanitary workers (involved in liquid
waste management) working using the PPE kits provide
Notification for levying User Charges for desludging around availability of 24X7 Helpline 14420 to to them
Services help citizens in all queries/complaints around List of the sanitary workers (involved in liquid waste
Notification mandating the compulsory Registration ofall cleaning of septic tanks and sewer lines management) who have been awarded with monthly
Private Sanitation Services Providers whose equipment/ recognition in the months of November, December
(machine hole)/ stormwater drains or any and January (Phase 3)
manpower is being projected to meet therequirement under otherservices provided by the ULB Document specifying the schemes that the sanitary
norms. workers have been linked to and the number of the
Notification regarding imposing fines against persons Photographs of the IEC campaigns conducted sanitary workers (involved in liquid waste
management) enrolled with each scheme.
/ de-sludging operators dumping untreated faecalsludge to disseminate the messages around Photographs of 30% of all Sewermen and Sanitary Beldars
in drains and / or open areas scheduled cleaning (oncein every 3 years) of (In-house/Private Operator supplied workforce) who have
been provided a certified training on safety measures and
septic tanks? legal norms, in past 12 Months, related to
Notification regarding compliance of all Septic Tanks Photographs of the IEC campaigns to 1)Occupational Health and Safety
Constructed after 01 January 2021 are as per IS 2470 disseminate the messages around penal actions
(Parts 1 & 2) 2)Mechanized cleaning of septic tanks, sewer lines,
for non-compliance under ‘The Prohibition of stormwater drains and machine holes
ULB should submit the detailed statement maintained by it Employment as Manual Scavengers andtheir
3)Prohibition of Employment as Manual Scavengers and
showing the total operational cost incurred and the revenue Rehabilitation Act (PEMSRA) 2013’ their Rehabilitation Act, 2013.
generated for providing de-sludging services/ Sewerage
services.
Photographs of the IEC campaigns to
disseminate the messages around Document with the list of the Sewer Entry Personnel
Please provide sample copies of proof of payment made at engagement of ONLY licensed operatorsin all who have been given the minimum 10% monthly
hazardous allowance with salary or risk allowance.
the treatment plant after off-loading the waste at the plant wards and 100% De-sludging Vehicles The details like Name, Phone Number, and amount
for treatment, by the de-sludging operator provided in the last three months should be provided.
carrying IEC messages.
Please provide sample challans/fine receipts for
dumping faecal sludge in drains/ open areas
Validation Methodology
Please provide list of septic tanks which are geo-tagged. Also
provide screen shots of the tracking and monitoring system in
place. Direct Observation
EQUIPMENT SHED/VEHICLE DEPOT
A location where vehicles/equipments used by the ULB for sewer/septic tank cleaning
would be available/parked.
Assessor will Visit Equipment sheds of the ULB and assess the availability of following Vehicles, equipment and Safety Gears.
HydroVac Machine
HydroVac is a combination of suction and high-pressure jetting machine used for

cleaning of sewer lines.
Grabber/Desilter (Machine Hole Dredger)
It consists of a grab bucket on a wire rope, which is lowered into the manhole in an open condition
with the help of a crane and pulley. On reaching the bottom of the manhole, the segments are
closed, and the accumulated silt is picked up
Desludging Vehicle
Septic tanks are required to be periodically desludged (cleaned) using vacuum loaders with a blow
back arrangement (suction) to ensure complete evacuation of the faecal matter from the septic
tanks.
Safety Gears
Safety Gear for entering into manhole/septic tank to avoid hazards of gases and ensure safety of life
Gas Monitor Blower with Air Compressor Safety Body Harness Airline Breathing Apparatus Breathing Apparatus
Safety Tripod Set Nylon Rope Ladder Full Body Wader Suit Gas Mask
Sewer Inspection Camera Apparatus
Used for inspection of sewer lines for assessing the condition of sewer and planning it cleaning.
Hydro Jetting Machine
 Directs high velocities of water against pipe walls.
 Removes debris and grease build-up, clears blockages, and cuts roots within small diameter
pipes.
Power Bucket Machine
Jaws of the power bucket machine open and scrape off the material and deposit it in the bucket. It
Partially removes large deposits of silt, sand, gravel, and some types of solid waste
Hydraulic Sewer Root Cutter
Sewer Root Cutters quickly cuts and clear roots and debris from sewer lines. These cutters are
worked back and forth in the pipe until the obstruction is cleared.
Other Special Machine
Bandicoot Robot
5.9 Eco-System Parameters - 180 Marks
Scheme of Marks Max
Marks
(a) Notifications 30
1. Ban on Manual hazardous entry (without safety gear) 5
2. User Charges for providing at least the O&M for sewerage and septic tank desludging 5
Services
3. Compulsory Registration by appropriate SRU of all Private Sanitation Services Providers* 5

(whose equipment/ manpower is being engaged to make-up the requirement under norms
by the ULB or Cluster)
4. Whether ULB has notified fines against persons / de-sludging operators dumping 5
untreated faecal sludge in drains and / or open areas
5. All Septic Tanks Constructed after 01 January 2021 are as per IS 2470 (Parts 1 & 2) 5
6. Is there a designated STP/FSTP/area identified and notified for disposal of faecal sludge ? 5
5.9 Eco-System Parameters - 180 Marks
Scheme of Marks Max
Marks
(b) Enforcement 80
1 Manual hazardous entry (without safety gear) banned in the city – Enforced 100% 16
2 More than 75% operational cost in providing sewerage and septic tank de-sludging 16
services recovered from user charges – direct or as part of Utility bill.
3 Private Sanitation Services Providers are registered* (10 vehicles/ 20 Workers) 16
4 Fines being collected from persons dumping faecal sludge in drains/ open areas 16
5 Septic tank systems being construction as per provision of IS 2470 16
(c) Whether Zero incident of Sanitation Related Fatality in the ULB during past 12 20
Calendar months (Yes/No)
(d) Greater than 80% complaints registered through 14420 Helpline have been 20
resolved satisfactorily
(Pro-rata marks down to 50% of objective)
(e) Whether >50% Septic tanks are geo-tagged for scheduled cleaning? 40
(Prorata marks down to 50% of objective)
5.10 Citizen Empowerment Measures (IEC)- 80 Marks
Scheme of Marking Max
Marks
(a) IEC messages around availability of 24X7 Helpline 14420 to help citizens 20
in all queries/complaints around cleaning of septic tanks and sewer lines
(machinehole)/ stormwater drains or any other services provided by the
ULB. The helpline should also address Safaimitra’s grievances
(b) IEC messages around scheduled cleaning (once in every 3 years) 20

of septic tanks
(c) IEC messages around penal actions for non-compliance under ‘The 20
Prohibition of Employment as Manual Scavengers and their Rehabilitation
Act (PEMSRA) 2013’
(d) IEC messages around engagement of ONLY empanelled operators in all 20
wards
100% Sanitation Vehicles (Municipal, Private enrolled and parastatal/ State Department
to carry these IEC messages
5.11 Mechanical cleaning – Soft Measures (CB, Safety and Welfare)- 170 Marks
Personal Protection Equipment (PPE) released to 100% Sanitation Workers engaged in liquid waste
(a) 20
management – including new uniform as advised by MoHUA,
(b) Monthly recognition being given to best performing workers (Male and Female separately where > 10 work 20
Whether all Enumerated Skilled Sewer Entry Professionals are given minimum additional 10% monthly
(c) 20
hazardous allowance with monthly salary or a lumpsum Risk Grant for each confined space entry.
All semi skilled sewermen and beldars (on municipal rolls) have been facilitated to link with at least three
(d) eligible government welfare schemes e.g. Ayushman Bharat, Life/Accident Insurance, Education, providing 20
Ration Cards for subsidized food grain etc. (Additional: Quarterly health Check-up is mandatory)
All semi skilled sewermen and beldars (on municipal rolls) as well as registered erstwhile manual scavengers
enumerated by MoSJE, have been provided with livelihood opportunities – e.g. employment as sewermen/
(e) 30
beldars, engagement as CT/PT caretakers or supported entrepreneurship model through access to subsidized
loan (Loan Mela) and assured engagement of their equipment.
Whether 30% of all Sewermen and Sanitary Beldars (In-house/Private Operator supplied workforce) have gone 36
through a certified training on safety measures and legal norms, in past 12 Months, related to -
 Occupational Health and Safety
(f)
• Mechanized cleaning of septic tanks, sewer lines, stormwater drains and machine holes
• Prohibition of Employment as Manual Scavengers and their Rehabilitation Act, 2013.
Record maintained for all trainings conducted and attended digitally linked with SBM Portal 4
Digital record being maintained of all Sewermen and Sanitary Beldar including private engaged personnel –
(g) 20
Name, Address, Contact Numbers, Gender, any special need etc.
6. Nudge indicators
(805 marks, 14%)
8 Nudge elements Marks (805)
6.1 1 year of RRR center operations 80
6.2 Waste to wonder park 100
6.3 Zero waste events 90
6.4 Atmanirbhar ward 60
6.5 Promoting youth participation - Swachh Tulip 75
6.6 Innovation & Best practices 75
6.7 NULM - SBMU convergence 125
6.8 Benefits extended to workers 130
6.9 Training/workshops/seminars/peer visits

KPMG.com/in 70
Maximum
6.1 1 year of RRR center operations
score: 80
S.
Indicator Marks
No.
1 Awareness in citizens about the RRR center in their ULB 20
2 Is there a regular collection mechanism for sourcing items in the RRR center 20
3 Does the RRR center have segregation mechanism for the items being collected 20
Does the RRR center have forward linkages established for disposal, reuse,
4 20
recycling, repair of items collected
 The complete address along with geolocation of the permanent RRR center to be uploaded on Swachhatam
Portal.
 Direct observation of the RRR center in the ULB by the Assessor.
 Citizen validation by the Assessor about awareness regarding RRR centers.
Waste to Wonder Park: ULBs to develop ‘waste to wonder’ park and/or Marks
6.2
installation of ‘waste to art’ sculptures 100

At least one park developed as ‘Waste to Wonder’ park or ‘waste to art’ 100
sculptures installed in at least one location within the ULB and geotagged picture
uploaded on the Swachhatam Portal (IEC module)
 In ULBs/Wards/Areas where there is lack of space and/or prohibition orders for constructing a park cities
can install sculptures from waste material at any location within the ULB
 Direct observation by the Assessor.
 The address along with geotagged picture of Waste to Wonder park or Waste to Wonder sculpture to be
uploaded on Swachhatam Portal.
Zero Waste Events/Weddings/Social or Religious Functions : City/citizen is/are expected to Marks
6.3 manage at least ONE Zero Waste Functions in each month between April 2023-May 2024
with zero waste coming out of the Venue. 90
Note: All events should be conducted as per the SOP for zero waste event available on the Swachhatam Portal
At least one Government program conducted as 20

zero waste event
At least one Social/Religious program conducted 20

as zero waste event
At least one Social Campaign conducted as zero 20

waste event
At least one awareness campaign regarding zero 30

waste events in the ULB
Note:
Zero Waste Events/Functions claim to be documented with pictures and other details to
justify zero waste event
*Also applicable for functions held in premises owned by ULB’s
Validation Methodology-Document validation by the Assessor

Marks
6.4 Atmanirbhar Ward 60
Atleast one Atmanirbhar Ward with Zero Collection of Wet Waste by the ULB – With the active role of RWA(s) and
citizens, 100% Wet Waste is Processed within the Ward only (ULB may assist with creating processing facility within
the ward).
Cities are expected to engage citizens and RWAs proactively so that wards become self-sustainable in terms of wet waste management. All awareness
campaigns/meetings and pictures of wet waste management within the ward to be uploaded on Swachhatam portal and associated social media channel,
Swachhatam Portal and Face Book page of the ULB by 31st March 2024. (City name and ULB Code mandatory for entries)
Atleast one Ward is an Atmanirbhar ward 60 marks

Mandatory conditions
100% households segregate their Wet, Dry and Hazardous Waste
100% Wet waste is processed within the Ward or RWA(s) – whichever is

claimed/applicable
100% Dry Waste is sent to MRF/Processing Facilities OR recycled within the
Ward/RWA(s)
Zero Non-compliance to any of the above conditions
Note:
1. List of awareness campaign, showing coverage and date of campaign to be uploaded on SBM Portal,
Swachhatam Portal and ULB’s Facebook page
2. Detail of RWAs/Ward Committee engaged in this exercise
3. This list will also be used for on-field validation 50% Observation and 50% Citizens
4. Direct observation and random interaction with citizens will be conducted to ascertain the claim.
*Ward will cover all RWAs and other colonies where RWAs are not available
Maximum
6.5 Promoting youth participation – Swachh Tulip
score: 75
The Urban Learning Internship Programme
The youth (graduates and above by qualification) can be engaged as interns by the ULBs and the State
departments for supporting implementation of campaigns, citizen centric behavior change and IEC
initiatives, monitoring of sanitation and waste management facilities, grievance redressal, adoption of IT
solutions or other fields as defined by the ULB, falling under the mandate of the Mission.
S.
Population category of ULB Criteria
No.
1 < 50K At least 1 intern
2 50K – 1 lakh At least 2 interns
3 1 lakh- 3 lakh At least 3 interns
4 3 lakh-10 lakh At least 5 interns
5 >10 lakh At least 7 interns

 The Swachh TULIP initiative was launched by MoHUA in September 2022 as a key initiative for encouraging
youth participation and human resource augmentation at the ULB level for programmatic interventions
planned under SBM-U 2.0.
 The details on the program along with the key modalities for engaging students can be referred to using the
Swachh TULIP guidelines.
 An internship will be considered valid and eligible for SS2024 assessment only if each intern is engaged for
a period of minimum of 2 weeks (e.g.- for a campaign or IEC initiative). The interns can also be engaged for
longer durations depending on the ULB’s requirements.
 Internship offer letter issued by the ULB and accepted by students on the AICTE internship portal before
31st March 2024.
6.6 ‘Innovation & Best Practices’ by ULB Marks
Quality of project submitted by the ULB under ‘Innovation & Best Practices’ among the areas – Solid/Liquid Waste
Management, Behaviour Change, sustainable sanitation, Informal Workers or interventions contributing to proven 75
improvement in air quality, water conservation, used-water treatment and its re-use or storm water management, efficient de-
sludging/sewer cleaning operations etc.. All Innovations must be uploaded on Swachhatam portal by 31st December 2023.
Cities may also refer some of the following interventions. However, Innovation areas are Scheme of Marking Max.
not limited to following interventions only - Marks
1. Care & Support System to families/individuals affected by Covid-19
2. Sustainable Solutions
3. Public Private Partnership Implementation 20
4. Convergence across other flagship missions of the Government
5. IEC & Behaviour Change Novelty (Is your idea original or unique?) 10
6. Community Engagement
7. Sale of by-products of processing
Scalability 10
8. Menstrual Waste Management
9. Robust faecal sludge management system
Financial Sustainability 15
10.User friendly Community and Public Toilets
11.Gender-specific solutions – with focus on women and transgenders Impact 20
Note:
1. All cities are requested to submit one such project under this indicator. Comprehensive documentation with pictures/video clips for your project or initative will
make a stronger case for your city. Further such innovation/best practice to be promoted in the city - to help city during on-field validation
2. Any initiative introduced under 3R and claimed under Indicator 1.6 (under Service Level Progress) or under Indicator No.4 (under Citizen’s Engagement) ‘Swachh
Technology Challenge’ will not be considered under ‘Innovation & Best Practices’
Maximum
6.7 SBM-U and NULM convergence
score: 125
S.
Indicator Marks
No.
No. of new SHGs formed in last 1 year in Sanitation & Waste Management. The
1 125
SHGs should have received the revolving fund.
Maximum
6.8 Benefits to workers
score: 130
Benefits extended to sanitary workers and informal waste pickers.
Sanitary Informal waste

S. No. Scheme of marking
workers pickers
1 PPE kits given; old non-usable kit replaced 20 20
Linkages established with at least three eligible Government Schemes

2 (linkage with Health scheme and Annual health Check-up is mandatory for Sanitary 20 20
workers and with Health, Insurance & Education schemes for informal waste pickers)
3 Monthly recognition of best performing workers in each Ward 10 -
Complete details of all sanitary workers and informal waste pickers updated
4 10 10
in Swachhatam Portal MIS
5 Identity Card issued to informal waste pickers - 20

 Based on details provided by the ULB in Swachhatam MIS, Sanitary workers and informal waste pickers are
called to enquire about availability of PPE, recognition, integration with schemes, etc. for validation.
 Female sanitation workers to be linked to schemes which specifically focus on women’s welfare. Suggested
themes that must be focused on include women’s health such as Janani Shishu Suraksha Karyakaram (JSSK)
focusing on the health of pregnant women and newborns and financial empowerment such as the Rashtriya
Mahila Kosh. Any other state identified or sponsored schemes that focus on women’s welfare may be
considered for this inclusion.
 Schemes for the third gender (such as Garima Greh (in Gujarat), Sweekruti Scheme by Odisha govt) may
also be considered as part of this indicators.
 For monthly recognition of best performing workers, one Male and one Female worker to be recognized in
each Ward.
 Provision of personal protection equipment (PPE) - including new uniform , fluorescent jacket, hand
gloves, raincoats, appropriate footwear and masks, to all workers handling solid waste. New pair of gloves
to be given once old pairs are unusable.
 SWM Rules 2016 mandates provision of Personal Protective Equipment(PPE) to all workers involved in
handling solid waste (engaged under Jaagirdari, SHG, NGO, private Agency, regular/casual workers etc.).
 Wrong/no contact details of the worker would lead to non-compliance/non-performance.
 Informal workers to be integrated with private contractors working with ULB, entrepreneurship
opportunities either through convergence or providing soft loans through NSKFDC or under any other
scheme.
 Name of each scheme linkage facilitated by the ULB for each individual needs to be provided in the MIS
portal.
Maximum
6.9 Training/workshops/seminars/peer visits conducted by ULBs
score: 70
S.
Indicator Marks
No.
1 Training of Sanitary workers conducted by ULB on subject related to their area of work 30
Workshops and/or Seminar conducted by ULB on the subject of Solid Waste Management,
2 Used Water Management, Safaimitra Suraksha, Legacy waste remediation and other areas 30
related to sanitation and waste management.
Peer visit conducted by ULB to learn from other cities in areas of sanitation and waste
3 20
management.
60% 26% 14%

Progress
KPMG.com/in
7. Certification
(2500 marks, 26%)
7 Jan andolan Marks (2500)
7.1 GFC Star rating 1375
7.2 ODF, ODF+, ODF++, Water+ 1125
KPMG.com/in
CERTIFICATION: 2,500 / 9,500 Marks
7.1 Certified GFC Star Rating Status 7.2 Certified ODF Status
(as on 31.03.2024) (as on 31.03.2024)
Scheme of Ranking Marks Scheme of Ranking Marks
7 Star City (Water+ mandatory)Certified 1,375 Water+ City Certified 1,125
ODF++ City Certified 725

5 Star City (ODF++ mandatory) Certified 1,175
ODF+ City Certified 525
3 Star City (ODF+ mandatory) Certified 725
ODF City Certified 325

1 Star City (ODF mandatory) Certified 525
Note: All cities, with valid certificate, will be eligible for marks.
60% 26% 14%

Progress
KPMG.com/in
8. Jan andolan
(1295 marks, 14%)
8 Jan andolan Marks (1295)
8.1 Citizen Feedback 600
8.2 Engagement of Local Brand Ambassadors & recognition of Swachhata champions 55
8.3 Participation of ULBs in campaigns driven by MoHUA 100
8.4 Single use plastic clean up drives conducted in the city and water bodies 50
8.5 Onsite wet waste processing by non-Bulk Waste Generators 70
8.6 Grievance Redressal through Swachhata App/Local App 100
8.7 Swachh ward ranking 320

KPMG.com/in
8.1 CITIZEN’S FEEDBACK – 600/2,170 Marks 5 Channels to Collect Citizens Feedback
Vote for your city App
Vote for your city web portal
Citizen’s Feedback MyGov
will be collected QR code based

Swachhata App
from
1st October 2023
to
31st March 2024
One Citizen One Feedback

S.
Questions
No.
1 Is the waste collected daily from your household?
2 Do you segregate waste (Wet & Dry) separately in your household?
3 Are the drains or nallahs in your neighbourhood visibly clean?
4 Are you aware of the RRR (Reduce, Reuse and Recycle) Center in your city?
5 Have you recently used a Community/ Public Toilet (CT/PT) in your city?
6 Are the Community/ Public Toilets in the city clean & well maintained?
Are you aware that you can find the nearest Community/ Public Toilet (CT/PT) on digital
7
maps?
8 How will you rate the overall cleanliness of your neighbourhood?

9 How will you rate the overall cleanliness of your city?
Marks
8.2 A - Engagement of Local ‘Brand Ambassador’ 30
Engagement of Local ‘Brand Ambassador’ – Whether ULB has identified and made city-based
artist/doctor/teacher/ religious leader/ sportsperson or any influential person as one of their Brand Ambassadors
for SS-2024?
Cities are expected to identify and make local influential citizens from different background as their Brand
Ambassadors – including transgenders by 31st March 2024.
Scheme of Marking Marks - 30
Yes – City Based Brand Ambassador(s) selected performed their role 30
No 0
Mandatory Conditions:
• Cities with >10 L Population: Minimum 3 Brand Ambassadors
• Cities with 1-10 L Population: Minimum 2 Brand Ambassadors
• Cities with <1 L population : Minimum 1 Brand Ambassador
Key activities to be performed by the Brand Ambassador (Oct 2023-March 2024):
1. Monthly meeting with ULB officials to prepare monthly action plan.
2. At least two meeting with citizens covering all wards – asking for change in
certain behavioral patterns of citizens
3. Lead by example e.g. practice source segregation, home-composting, using GTL,
Swchhata App, giving feedback of CT/PTs , promoting 3R principles etc.
Note:
1. Detail of brand ambassador(s) selected to be maintained and given.
2. Brand Ambassador’s work will be validated from citizens on field.
Marks
8.2 B – Recognition to Swachhata Champions 25
Identification and recognition of ‘Swachhata Champions’ – Man* and Woman* driving ‘Swachh Change’ in the ULB – to be identified among
citizens, citizen groups, ward councilors, CSR, NGOs, SHGs etc. by 31st March 2024 (To be uploaded on Swachhatam Portal and Social Media
page of the ULB. (City name and ULB Code mandatory for entries). Recognition will only be given for the performance between 1st April 2023
to 31st March 2024.
Yes minimum 3 men and 3 women recognized 25
Yes minimum 2 men and 2 women recognized 20
Yes minimum 1 man and 1 woman recognized 15
Transgenders may also be considered
Note:
1. List of people and contact details with photos and a brief note (max 50 words) describing the work done to be
uploaded on the Swachhatam Portal and ULB’s Social Media page
2. These entries will also be used for on-call validation. On the basis of contact details these people will be called to
understand whether the details provided is matching.
Marks
8.3 Participation of ULBs in MoHUA campaigns 200
Item Marks
Participated in all campaigns 200
Participated in any 80% of campaigns 175
Participated in any 60% of campaigns 150
Participated in any 40% of campaign 100
Participated in any 20% of campaign 50
Did not participate in any campaign 0

Marks
8.4 Drives conducted by cities on SUP clean up 50
Item Marks
Single use plastic clean up drives conducted in the city and water bodies 50
8.5 On-site wet waste processing by non-bulk waste generators -
Awareness generation by the ULBs about on-site wet waste processing (composting/bio- Marks
methanation). This may include individual homes (not part of RWAs), commercial and other waste 70
generators.
IEC campaign supported by proper handholding will help citizens to opt for on-site processing, thus taking
ownership of their wet waste.
Proposed Advisory for technical support by the Scheme of Marking Marks
ULB for on-site waste processing, covers -
• Creation of ward-level whatsapp group – one Awareness campaign conducted 70
active ULB staff should be part of this group to
address the concerns, resolve issue, share
his/her schedule of visits etc.
• Details of residents practicing on-site processing
• List of all facilities provided by the ULB
• At least once-in-a-month visit report by ULB staff
Community Composting • To ensure suitable mechanism for provision of To be moved to Citizen Voice
done by groups of bio-culture/dry leaves/coco pit and other
households at common necessary equipment to facilitate home
facility shall also be
composting
considered as onsite wet
• Provide composters on payment basis or set-up
waste processing along
mart for home composting or any other
with home composting.
8.6 Grievance redressal by Swachhata App/Local App
Scheme of Scoring
Maximum score: 100
Percentage as calculated by the formula
What percentage of complaints are resolved within SLA (Service Level below will be applied on ‘Maximum score’
Agreement) time frame which will become the score for that
month.
Final Score of this indicator for SS-2024 will

be the average of every month score
Methodology: Resolution Rate
Formula would be:

𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁 𝑜𝑜𝑜𝑜 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 − 𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 − 𝟐𝟐 𝒙𝒙 𝑭𝑭𝑭𝑭𝑭𝑭𝑭𝑭 𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹𝑹
𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅 = 𝑋𝑋 100
𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 𝑖𝑖𝑖𝑖 𝑡𝑡𝑡𝑡𝑡 𝑐𝑐𝑐𝑐𝑐𝑐𝑐𝑐
Note: The formula would be applicable only if a city has received a number of complaints equal to 0.05% of the population in
that month.
* Final Score of this indicator for Swachh Survekshan 2024 will be the average of every month score from 1st April 2023 till 31st March 2024
Marks
8.7 Swachh Ward ranking 320
Whether SWACHH WARD ranking conducted MONTHLY – covering all hotels, schools, hospitals (Healthcare facility),
RWAs/Mohallas, Government offices and market association etc. within the jurisdiction of each ward – results to be uploaded
on Swachhatam Portal and social media page of the ULB and Facebook page of the ULB by 31st March 2024. (City name and
ULB Code mandatory for entries). SOP for conducting SWACHH WARD ranking will be shared.
Mayor/Chairman of the City to be engaged in monitoring the Swachh Ward evaluation process. and handing over awards to
Wards in different Award categories. Please refer the Swachh Ward Ranking SOP designed by MoHUA (annexed)
Swachh Ward Ranking conducted for each month

(between April 2023 to March 2024) 320
Note:
1. List of top-3 wards to be uploaded on SBM portal, Swachhatam Portal and ULBs Facebook page,
photographs of the award ceremony to also be uploaded.
Improved Robustness of Assessment
Independent Validation Matrix
Sampling Criteria
Independent Validation Matrix: Population wise respondents
Population
Assessment Area
<50 K 50 K - 1 Lakh 1-3 Lakh 3-10 Lakh >10 Lakh
Sample respondent count
200 200 400 800 800
(On-Call for Ph-1 & 2)
Sample respondent count
200 200 400 800 800
(On-Field for Ph-3 & Ph-4)
Independent Validation – Impact on ‘Service Level Progress/Citizen’s Voice’ Marks claimed

• Step-1: Adjusted Marks - % of samples failed will lead to same % of marks deducted from the marks claimed under ‘Service Level Progress’
• Step-2: Negative Marking - On account of failure of samples from 20% onwards, further negative marking will be applied as per the
following table, to calculate ‘Final Marks’
Sample Failure (%) % of Negative Marking on Total Example - presenting 3 Scenarios:
Marks claimed, to be deducted
Indicator Total Marks % of Marks to be Adjusted Marks Negative Final Marks
from 'Adjusted Marks' No. Marks Claimed samples deducted as (after adjuisting Marking as (after adjusting
<20% 0% failed per Step-1 Step-1) per Step-2 Step-2)
20% - 30% 5%
31% - 40% 10% 100 90 15% 14 77 0 77
41% - 50% 20% 1.1 100 90 30% 27 63 3 60
51% - 60% 30% 100 90 55% 50 41 12 28
61% - 70% 40% Note: (a) 40% of the wards for on-call validation and 100% for on-field validation will be
71% - 80% 50% covered (where progress claimed) under citizens validation.
81% - 90% 60% (b) For segregated Door to door collection indicator, negative marking will be from 10%,
91% - 100% 70% 20%,25%, 30%, 40%, 50%, 60%, 70%, 80% sample failure (%)
SLP scoring methodology
Each indicator of the Service Level Progress is cross validated with the data retrieved
from a combination of all or few of the following :
• Direct Observation/On Field Assessment
• Citizen Validation in field
• On Call Citizen Validation
• Data from Swachhatam Portal
Incorrect claims by ULB(s) in the SLP will invoke negative marking through Independent
Validation Matrix.
Points to Remember
• ULBs are advised to update their MIS/City Profile on the basis of electoral wards only – administrative wards will not
be considered. In all such cases, where electoral wards are not in place, administrative wards will be considered upon
approval by MoHUA
• A declaration (section wise) from the Executive Officers confirming the monthly progress ‘claimed’ will be considered
as a documentary support for first two phases for ULBs with >1 L population.
• The declaration from Administrator will be included if ULB has been dissolved and Administrator has been appointed
by the State (wherever applicable).
• Commercial area in residential areas under ‘Mixed-land Use’
• Commercial area is real estate intended for use by for-profit businesses, such as office complexes, shopping
malls, service stations and restaurants.
• Please note, number of shops (floor wise or in a row and either side or only one side of the road), as per
following criteria, in residential area shall be qualified as commercial area
ULB’s Population Between Between Between

Up to 25K Above 3 Lakh
Category 25K - 50K 50K - 1 Lakh 1 Lakh – 3 Lakh
Number of Shops 10 20 50 75 100
Assessment of Ganga Towns
….additional assessment of ‘Ganga Towns’ for a separate evaluation of their

performance.
SURVEY METHODOLOGY
• An inspection of 97 Ganga towns will be done to evaluate:
• Performance on sanitation and solid waste management parameters
• Direct observation method is conducted by assessors.
• The assessors will visit all the ghats
• Observe/look at different areas on the ghats
• Collect evidences such as photographs and videos
• The entire survey will be conducted using a mobile phone application
• The final scores and ranking will be calculated based on the scoring of Ganga Towns (ULB’s
score in SS 2024) and the Ganga Ghats.
Indicators for Direct Observation : Ganga Ghats
1 Assessment Area Scheme of Marking Marks 5 Assessment Area Scheme of Marking Marks
0 spot 10 Availability of twin litter Bins (in 100% Ghats/Riverbanks 10
No. of Open dumpsites at 1-3 spots 6 every 50 meters) at each 75% - 99% Ghats 6
each Ghat or on the riverbank 4-10 spots 3 ghat/Riverbanks accessible to 50% - 74% Ghats 3
>10 spots 0 citizens <50% Ghats/Riverbanks 0
No. of Garbage Vulnerable 0 spot 10 100% Ghats/Riverbanks 10
Sweeping & Cleaning
Points (GVPs) at each Ghat or 1-3 spots 6 75% - 99% Ghats 6
arrangements – at least once a
on the riverbank 4-10 spots 3 50% - 74% Ghats 3
day sweeping/cleaning around all
>10 spots 0 Ghats/Riverbanks <50% Ghats/Riverbanks 0
No Solid Waste floating on the 0 10 10
1-3 location(s) 6 Availability of Screens at Yes, Screens available
river (passing through ULB’s
the discharge point of
jurisdiction) 4-10 locations 3
Nallahs near the Ghat No, Screen not available 0
>10 locations 0
4 Assessment Area Scheme of Marking Marks

8 Assessment Area Scheme of Marking Marks
Availability of Anti-Littering Yes 10 Cleaning & removal of All nallah screens clean 10
messages at each Ghat waste from Nallah
around Ghats/Riverbanks Screens
No 0
accessible to citizens (excl. those in STPs) Nallah screens found choked 0
KEY TERMINOLOGIES
• GHAT refers to a series of steps leading down to a body of water, particularly a river
• BANK riverbank is the land along the edge of a river
• GVPs - Garbage Vulnerable Points are those areas where the garbage gets piled up because of
the constant dropping of garbage by the local residents, travellers, or passerby, or these spots
must have had dustbins earlier
• SCREENS are used at the drains to stop the solid waste (plastic/clothes/trash/suspended
matter etc.) from entering river water
Is there any open dumpsite near the ghat(s) or on the riverbank
Open dumpsite
near water
bodies
No open
dumpsite near
water bodies
Is there any open dumpsite near the ghat(s) or on the riverbank
Is there any garbage vulnerable points near the ghat(s) or on the riverbank
GVP near water

bodies
Is there any solid waste floating on the river Ganga (passing through ULB's
jurisdiction)
Are there any anti-littering messages around the ghat(s)/riverbanks
accessible to the citizens
Is there availability of twin litter bins in every 50 meters around
ghat(s)/riverbanks?
Is the twin litter bin accessible to citizens?
Are there nallahs at the ghat?
Is one or more nallahs discharging waste without screens?
Is one or more nallah screens clean?
Is one or more nallah screens choked?
#Mera Shahar, Meri Pehchan 23
2024
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SS 2024 Toolkit

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#Mera Shahar, Meri Pehchan 23

2023 Waste to Wealth 4500+

2022 People first 4354

2021 Integrated approach 4320

2020 Institutionalizing Swachhata 4242

2019 Sustaining Swachhata 4237

2018 Measuring outcomes 4203

2017 Measuring output 434

2016 Measuring physical progress 73

Emerged as the largest urban sanitation survey in the world

1 ULBs formed on or before 31st Dec’22 will be assessed in SS 2024.

3 Always maintain complete and accurate data on Swachhatam Portal, as it will

4 Always maintain updated contact details of the respective ULB representatives,

60% 26% 14%

1 Regrouping of indicators for clarity on weightages and focus areas

Continued emphasis on the following:

3 Mission Life indicators related to Swachhata have been incorporated:

4 Sanitation & Waste management in schools have been incorporated:

5 ‘Cleanliness in areas of tourist interest’ in cities has been added.

6 ‘SBM-U & NULM convergence’ indicator added for SHG participation.

Ph-1 400 Marks On-Call Validation

Ph-2 570 Marks On-Call Validation

Ph-3 1882 Marks Processing facilities

Ph-4 2,853 Marks Field assessment of all

60% 26% 14%

1.4. No Garbage Vulnerable Points in ULB’s jurisdiction 20

1.5. No ‘Red Spots’ (Spitting in Commercial/Residential areas) in ULB’s Jurisdiction 60

1.6. No 'Yellow spots' (open urination) in commercial & residential areas 60

1.3 Validation methodology

100% clean (zero waste

Clean (Back lanes of the

Back lanes not

1.7. Storm Water Drains/Nallahs Marks – 50 1.8. Water Bodies Marks – 25

100% Storm water drains/Nallah No solid waste floating/visible in 100% of

Yes for at least any 1 above 25

All construction/maintenance work in public roads/areas are demarcated 30

ULB’s which do not have

Scheme of Marking Marks

Is the school premises free from littering and visibly clean? 50

Scheme of Marking Marks

Door-to-door collection in 100% Wards 300

Door-to-door collection in at least 90% Wards 200

Door-to-door collection in at least 70% Wards 150

Door-to-door collection in at least 50% Wards 100

Door-to-door collection in < 50% Wards 0

Scheme of Marking Marks

Segregated Waste collected in at least 90% Wards 300

Segregated Waste collected in at least 80% Wards 200

Segregated Waste collected in at least 60% Wards 150

Segregated Waste collected in at least 40% Wards 50

Segregated Waste collected in < 40% Wards 0

To assess extent of cost recovery in solid waste management services

Processing capacity of functional Marks

At least 80% 125

** Bulk waste generators or non-bulk waste generators

Monthly Sale of finished products

Box Composting Vermi Composting

Signage Wet-waste Collection Area Composting Facility Compost

Compost Sale Receipt

At least 80% 125

Scheme of Marking Marks

At least 95% 280

At least 90% 200

At least 70% 150

Note: Recyclables sold to be documented in terms of revenue

Scheme of Marking Marks

At least 90% 130

At least 75% 100

*to be processed through incineration process

Compartments for dry waste Compartments for dry waste

Waste Shredder RDF Briquette RDF

ary information and may not be disclosed or reproduced w

• Domestic Hazardous Waste (DHW):

Storage area Incinerator

Designated collection points duly geo-tagged within reasonable distance for

Notification of charges (including in-built charges at the time of permission for