Mr David Your Account Number: A-C547A38C

Flat 4 Bill Reference: 274074137 (24th Dec. 2024)

The Croft;31A
Hoop Lane
Golders Green
Your estimated annual cost
London
NW11 8BT £677.34 a year for electricity
£888.85 a year for gas
This is an estimate based on your expected
annual energy usage, and your current tariff
rates, charges and discounts, including VAT.

Your energy account Actual billings will vary depending on your

usage and tariff selection. More information
about your current tariff can be found
overleaf.
13th Dec. 2024 - 23rd Dec. 2024
Could you pay less?
On 13th Dec. 2024 your previous balance was £18.63 Remember - it might be worth thinking
about switching your tariff or supplier.
For your electricity (on meter point 1030080266096)

1. We have charged you You could save £6.73 a year by switching

Electricity (estimated) 22nd Sept. 2024 - 23rd Sept. 2024 - £3.46
to Octopus 12M Fixed. It may involve
changing how you pay or your meter setup -
Electricity (estimated) 24th Sept. 2024 - 22nd Dec. 2024 - £174.85
contact our team to find out more.
You may save a few pounds by switching to
Smart Pay-As-You-Go. Contact our team to
2. You have paid see if this would suit your circumstances.
Direct Debit collection - 16th Dec. 2024 + £80.00 For your gas (on meter point 9319556004)
Good news, you're already on our cheapest
tariff. We'll let you know if this changes.
On 23rd Dec. 2024 your new balance is -£79.68 You may save a few pounds by switching to
Smart Pay-As-You-Go. Contact our team to
see if this would suit your circumstances.

Emergency numbers
Smell gas? Call 0800 111 999
Power cut? Call 105 to get help
Your Electricity Distributor is: UK Power
Networks - London Power Networks
(105)

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E hello@octopus.energy
P 0808 164 1088
 Your Charges In Detail
1 801 3 About Your Tariff
Electricity Supply number S 1030080266096 Prices do not include VAT unless otherwise noted.

Supply Address: Flat 4, The Croft;31A, Hoop Lane, Golders Green, Electricity
London, NW11 8BT Tariff Name Flexible Octopus
Postcode area alpha identifier: N
Product Type Variable
Flexible Octopus (22nd September 2024 - 23rd September 2024) Payment Method Non-Direct Debit
Unit Rate 22.69p/kWh
Energy Charges for Meter KD16K02248
Standing Charge 50.79p/day (£185.38/year)
22nd Sep 2024 12472.1 Customer reading Price Guaranteed Until Not applicable
24th Sep 2024 12482.2 Estimated reading Early Exit Fee None
Estimated Annual Usage 2043.6 kWh
Energy Used 10.0 kWh @ 22.69p/kWh £2.28

Standing Charge 2 days @ 50.79p/day £1.02

Subtotal of charges before VAT £3.30

VAT @ 5.00% £0.16

Total Electricity Charges £3.46

1 801 3
Electricity Supply number S 1030080266096

Supply Address: Flat 4, The Croft;31A, Hoop Lane, Golders Green, About Your Tariff
London, NW11 8BT Prices do not include VAT unless otherwise noted.
Postcode area alpha identifier: N
Electricity
Octopus 15M Fixed (24th September 2024 - 22nd December 2024) Tariff Name Octopus 15M Fixed
September 2024 v3
Energy Charges for Meter KD16K02248 Product Type Fixed
24th Sep 2024 12482.2 Estimated reading Payment Method Direct Debit
Unit Rate 23.27p/kWh
23rd Dec 2024 13018.1 Estimated reading
Standing Charge 46.46p/day (£169.60/year)
Energy Used 535.9 kWh @ 23.27p/kWh £124.70 Price Guaranteed Until 24 Dec. 2025
Standing Charge 90 days @ 46.46p/day £41.82 Early Exit Fee None
Estimated Annual Usage 2043.6 kWh
Subtotal of charges before VAT £166.52

VAT @ 5.00% £8.33

Total Electricity Charges £174.85

£178.31
Total charges for bill

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E hello@octopus.energy
P 0808 164 1088
 Contacting us Your Account Number: A-C547A38C
Bill Reference: 274074137 (23rd Dec. 2024)
Contact us by email and get a response within hours.
Of course, if you need to you can also get a hold of us
Advice and complaints
on the phone, or even by post.
Contact Citizens Advice if you need help with an
Email: hello@octopus.energy energy problem - for example with your bills or
Phone: 0808 164 1088 meters, or if you're struggling to pay for the energy
you use. They're the official source of free and
Trading office: UK House, 5th floor, 164-182 Oxford
independent energy advice and support.
Street, London, W1D 1NN
Go to: citizensadvice.org.uk/energy or call their
Please don't hesitate to contact us if you've any
consumer service on 0808 223 1133 Mon to Fri,
questions, comments, or complaints.
9am-5pm

How much did you use? Or, if you live in Scotland, you can contact
energyadvice.scot for independent help.
Your average electricity usage during this bill period
was 5.93 kWh/day. Go to: energyadvice.scot/email-us, or call their
customer service on 0808 196 8660 Monday to
Please visit our website for advice on how to save Friday, 9am to 5pm.
energy in your home.
If you feel that our service has not met your
expectations, please get in touch so we can put
things right:
First: Contact our team.
Then: If an advisor is not able to resolve your query,
you can ask for it to be escalated to a specialist or
team leader as appropriate.
Finally: If you're still not happy with our decision, you
can contact our Operations Manager for an
independent review, and you will receive a reply
within 5 working days.
If you have followed the above steps, but your
complaint remains unresolved after 8 weeks you can
contact the Energy Ombudsman on 0330 440 1624 or
at www.energyombudsman.org. This is a free and
independent service whose decisions we must abide
by.
You can read our complaints policy on our website.

Octopus Energy Operations Registered Office Registered in England & Wales No. 14415312
Limited UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
W octopus.energy London, W1D 1NN
E hello@octopus.energy
P 0808 164 1088