Code of Conduct of Walmart

CODE OF CONDUCT OF WALMART
Submitted By:
Sreekanth Pydi – M9138
Sonali Vasudeo – M9149
Submitted To: Prof. Vinod More
INTRODUCTION
An organisation’s code of ethical conduct provides guidance and support to individuals for
making decisions and carrying out their work in ways that are compatible with the
organisation’s values. In order for a code of ethical conduct to be effective, it must be
promoted and championed throughout the organisation. Managers and staff, at all levels,
must be provided with the necessary training and support, and the code itself must be
supported by appropriate disciplinary and whistle-blowing/speak up procedures. The ‘tone
at the top’ must permeate through the organisation and the code must be owned by
everyone.
A code of ethics is a guide of principles designed to help professionals conduct business

honestly and with integrity. A code of ethics document may outline the mission and values
of the business or organization, how professionals are supposed to approach problems, the
ethical principles based on the organization's core values, and the standards to which the
professional is held.
CORE VALUES
1. Service to the Customer:
Customer first: Listen to, anticipate and serve customer wants and needs.
Frontline focused: Support and empower associates to serve customers every day.
Innovative and agile: Be creative, take smart risks and move with speed.
2) Respect for the Individual:
Listen: Be visible and available, collaborate with others and be open to feedback
Lead by example: Be humble, teach and trust others to do their jobs, give honest and direct
feedback
Inclusive: Seek and embrace differences in people, ideas and experiences

CONTINUED...
3.) Strive for Excellence
High performance: Set and achieve aggressive goals
Accountable: Take ownership, celebrate successes and be responsible for results
Strategic: Make clear choices, anticipate changing conditions and plan for the future
4.) Act with Integrity:
Honest: Tell the truth, keep your promises and be trustworthy
Fair: Do right by others, be open and transparent
Courageous: Speak up, ask for help, make tough calls and say no when appropriate
VISION AND MISSION
“To save people money so they can live better.”
Improving people lives
Financial liberation
Exceeding expectations
“Be the destination for customers to save money, no matter how they want to shop.”
Affordability
Convenience
Customer-oriented
GUIDING PRINCIPLES
● Always act with integrity.
● Lead with integrity, and expect others to work with integrity.
● Follow the law at all times.
● Be honest and fair.
● Reveal and report all information truthfully, without manipulation or misrepresentation.
● Work, actions, and relationships outside of your position with the company should be
free of any conflicts of interest (discussed later in this guide).
● Respect and encourage diversity, and never discriminate against anyone.
● Ask manager or the Global Ethics Office for help if you have questions about this
Statement of Ethics, or if you face an ethical problem.
● Promptly report suspected violations of the Statement of Ethics.
● Cooperate with and maintain the private nature of any investigation of a possible ethics
violation.
SWOT ANALYSIS
Strengths – Internal Strategic Factors: Weaknesses - Internal Strategic Factors:
Brand recognition. Employee treatment and working conditions.
Global expansion. Large span of control.
EveryDay Low Prices’ strategy. Gender discrimination.
Global supply chain and logistics system. Imitation.
Effective resource management.
Strong market power over suppliers and competitors.

Opportunities – External Strategic Factors: Threats – External Strategic Factors
Expansion to other market. Impeach 45 Controversy.
Strategic alliances. Fake craft beer controversy.
Enhancing human resource practices. A primary target of competition.
Improving quality standards. Political and legal Issues
Small-scale online e-commerce companies
Technical issues on the website

STATEMENT OF ETHICS
Global Ethics is responsible for promoting our culture of integrity. This includes developing and upholding our policies
for ethical behavior for all of our stakeholders everywhere we operate.
But perhaps most importantly, it includes raising awareness of ethics policies and
providing channels for stakeholders to bring ethics concerns to our attention.
Global Ethics:
● Serves as a guide and resource for ethical decision making

● Provides a confidential and anonymous reporting system
● Leads a continuing ethics education and communication system
GLOBAL LABOR & EMPLOYMENT POLICY
We are committed to complying with all applicable labor and employment laws and regulations in every market in which we
operate. We strive to provide a work environment that supports the employment needs of our associates, encourages growth
opportunities, and ensures fair and consistent labor and employment practices for each associate.
WHAT TO DO?
ACCURATELY AND TIMELY COMPENSATE all associates for all work performed for the benefit of the
company.
PROVIDE PROPER MEAL AND REST BREAKS for associates.
COMPLY WITH APPLICABLE LABOR AGREEMENTS and promote a collaborative work environment that
addresses the concerns and needs of our associates.
CLASSIFY all associates properly based on their job functions.

CONTINUED...
ENSURE EQUAL AND INCLUSIVE TREATMENT of all associates, including equal access to employment
opportunities, services, and benefits.
PROVIDE ALL EMPLOYMENT-RELATED BENEFITS, including leave entitlement, to eligible associates.
EMPLOY only those associates who meet the applicable eligibility and work authorization requirements.
WHAT TO LOOK FOR
FAILURE TO APPROPRIATELY COMPENSATE associates for hours worked or to

provide proper breaks.
FAILURE TO ADHERE TO the terms of collective bargaining and other labor

contracts
CONTINUED...
INCONSISTENT PRACTICES concerning associate selection, hiring, and compensation.
WORK PERFORMED by associates without appropriate work authorization.
IMPROPER WORK CLASSIFICATIONS for associates.
A WORK ENVIRONMENT where claims of harassment, discrimination, or retaliation are

not promptly and appropriately addressed.
FAILURE TO MAINTAIN employment records or data on employment practices.
FAILURE TO PROVIDE the proper employment benefits.
FAILURE TO POST required employment and labor notices.
A WORK ENVIRONMENT that encourages or allows working off the clock.

CONCLUSION
Integrity is an ethical stance that leads an individual to adhere to his or her values. An
ethical code is a listing of principles, values and aspirations based on desired conduct
and born in the traditions of the healing professions. It is more than a set of polite
rules or an excuse for promoting self-interest. Codes serve as a touchstone by which
all members of a profession can judge the acceptable parameters of behavior and is
the basis for self-regulation. This is why being a professional person is a privilege and
carries both benefits and responsibilities.

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A code of ethics is a guide of principles designed to help professionals conduct business

2) Respect for the Individual:

Inclusive: Seek and embrace differences in people, ideas and experiences

High performance: Set and achieve aggressive goals

Accountable: Take ownership, celebrate successes and be responsible for results

4.) Act with Integrity:

Honest: Tell the truth, keep your promises and be trustworthy

Fair: Do right by others, be open and transparent

Improving people lives

Strengths – Internal Strategic Factors: Weaknesses - Internal Strategic Factors:

Brand recognition. Employee treatment and working conditions.

Global expansion. Large span of control.

EveryDay Low Prices’ strategy. Gender discrimination.

Global supply chain and logistics system. Imitation.

Effective resource management.

Strong market power over suppliers and competitors.

Expansion to other market. Impeach 45 Controversy.

Strategic alliances. Fake craft beer controversy.

Enhancing human resource practices. A primary target of competition.

Improving quality standards. Political and legal Issues

Small-scale online e-commerce companies

Technical issues on the website

providing channels for stakeholders to bring ethics concerns to our attention.

● Serves as a guide and resource for ethical decision making

PROVIDE PROPER MEAL AND REST BREAKS for associates.

CLASSIFY all associates properly based on their job functions.

PROVIDE ALL EMPLOYMENT-RELATED BENEFITS, including leave entitlement, to eligible associates.

WHAT TO LOOK FOR

FAILURE TO APPROPRIATELY COMPENSATE associates for hours worked or to

FAILURE TO ADHERE TO the terms of collective bargaining and other labor

WORK PERFORMED by associates without appropriate work authorization.

IMPROPER WORK CLASSIFICATIONS for associates.

A WORK ENVIRONMENT where claims of harassment, discrimination, or retaliation are

FAILURE TO MAINTAIN employment records or data on employment practices.

FAILURE TO PROVIDE the proper employment benefits.

FAILURE TO POST required employment and labor notices.

A WORK ENVIRONMENT that encourages or allows working off the clock.

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