Human Computer Interaction
Human Computer Interaction
Lecture 3
The Human
Long-Term Memory (LTM)
DOG COLLIE
Fixed Fixed
legs: 4 kind of: DOG
type: sheepdog
Default
diet: carnivorous Default
sound: bark size: 65 cm
Variable Variable
size: colour
colour
Models of LTM - Scripts
Model of conventional information required to interpret situation.
Script has elements that can be instantiated with values for context
Condition/action rules
if condition is matched
then use rule to determine action.
IF dog is growling
THEN run away
LTM - Forgetting
Decay:
– information is lost gradually but very slowly
Interference:
– New memory interferes with recall of a old memory (retroactive
interference)
– Old memory interferes with recall of newer memories (proactive
interference)
… affected by emotion
LTM - retrieval
Recall:
– information reproduced from memory can be assisted by
cues, e.g. Categories
Recognition:
– information gives knowledge that it has been seen before
– less complex than recall - information is cue
Thinking
Reasoning:
Deduction, Induction, Abduction
Deductive Reasoning
• Deduction:
– derive logically necessary conclusion from given premises.
e.g. If it is Friday then she will go to work
It is Friday
Therefore she will go to work.
• Induction:
– generalize from cases seen to cases unseen
e.g. all elephants we have seen have trunks
therefore all elephants have trunks.
• Unreliable:
– can only prove false not true
… but useful!
Abductive reasoning
• Unreliable:
– can lead to false explanations
Errors and mental models
Types of error
• slips
– right intention, but failed to do it right
– causes: poor physical skill, inattention etc.
• mistakes
– wrong intention
– cause: incorrect understanding
humans create mental models to explain behaviour.
if wrong (different from actual system) errors can occur
Individual differences
• Long term
– gender, physical and intellectual abilities
• Short term
– effect of stress or fatigue
• Changing
– age