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Lesson 1 - Basic Concepts in Computer System Servicing

The document discusses elements of a well-planned work order for servicing computer systems. It describes the key elements as people performing the job, tools and equipment needed, location of where the work will be done, and time frame. It also discusses standard operating procedures for work orders, inventory of materials, requisition forms, and equipment borrowing forms. Finally, it lists common cables and components used in computer hardware technology.

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ryan carl castillo
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334 views19 pages

Lesson 1 - Basic Concepts in Computer System Servicing

The document discusses elements of a well-planned work order for servicing computer systems. It describes the key elements as people performing the job, tools and equipment needed, location of where the work will be done, and time frame. It also discusses standard operating procedures for work orders, inventory of materials, requisition forms, and equipment borrowing forms. Finally, it lists common cables and components used in computer hardware technology.

Uploaded by

ryan carl castillo
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
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COMPUTER SYSTEM

SERVICING
WORK ORDER

• Work order, also called JOB ORDER


• It Is a task performed or service
rendered to a customer which is given
by someone who has the knowledge
and skills to accomplish the job.
ELEMENTS OF A WELL-PLANNED WORK
ORDER

PEOPLE – this element focuses on the strong technical skills of the people
who will do the job and the number of workers who will performing it.
ELEMENTS OF A WELL-PLANNED WORK
ORDER
TOOLS AND EQUIPMENT – the correct tools and equipment to be used and the spare
parts, their availability should be planned in advance before scheduling the task.
ELEMENTS OF A WELL-PLANNED WORK
ORDER
PLACE – consider the location where to purchase the parts needed and the place where to
work will be done to reduce travel time especially if it will be field work.
ELEMENTS OF A WELL-PLANNED WORK
ORDER

TIME – schedule and time frame should be carefully considered


ELEMENTS OF A WELL-PLANNED WORK
ORDER

WORK DETAILS – these include the specification of the task that will be
performed, the hazards and risks, additional work instructions.
STANDARD
OPERATING
PROCEDURES

• A standard operating procedures (SOP) is a written document that states the


sequential process of a performing specific task.
• It is created to guide and help an employee accomplish the task according to
a company quality and safety standards.
STANDARD
OPERATING
PROCEDURES

 Work Order Form – contains specific


instruction to be performed based on given
requirements within a specific timeframe. It
also contains the summary of labor and
materials used to complete the job.
STANDARD
OPERATING
PROCEDURES

INVENTORY OF MATERIALS – is a record about the items used in a business. Inventory of materials
forms is used to be able to track all the materials or tools that are on-hand and out of stock.

INVENTORY OF MATERIALS FORM


Serial No. Description Material Qty. Unit Unit per Price Date of
Purchase
1234wedt567 #2 Packaging Packaging 1 box 45.00 July 20, 2020
Tape Tape
234wrefe3463 #23 Wire Wire 3 rolls 125.00 June 17, 2021

0990tyop864 #14 Staple Staple Wire 4 box 55.00 May 3, 2021


wire

____________________
Signature over Printed Name
STANDARD
OPERATING
PROCEDURES

MATERIALS REQUISITION FORM – contains the list of materials or parts requested. It shows the unit:
description, price of the material, quantity of requested materials or parts and their total parts.

Materials requisition number:_____________ Date: __________


Job number to be charged:______________
Department: ____________________
Description Qty. Unit Cost Total Cost

#2 Packaging Tape 1 box 45.00 45.00


#23 Wire 3 rolls 125.00 375.00

#14 Staple wire 4 box 55.00 220.00

Authorized Signature: ____________________


STANDARD
OPERATING
PROCEDURES
EQUIPMENT BORROWER’S FORM – contains the list of tools and equipment to be borrowed, the description of the item,
serial number, the purpose of borrowing. To make sure that the items are properly returned without damage, the portion of
the form pertaining to the return of items should be accomplished after inspection by the employee who received the items.
PROCEDURES IN REQUESTING AND
RECEIVING TOOLS MATERIALS

1. Carefully plan and lists down the tools and materials that will be requested.
2. Accomplish the form correctly
3. Inspect the condition of the requested tools and materials. Check if they are
functioning well.
4. Returns tools and materials that are not functioning properly.
5. Handle tools and materials with care.
STANDARD MATERIALS USED IN COMPUTER
HARDWARE TECHNOLOGY

A. CABLES

1. USB Cable – stands for UNIVERSAL SERIES BUS


CABLE. It is one of the most widely used cables in
connecting computer and devices.

2. HDMI Cable – short for HIGH DEFINITION


MULTIMIDEA INTERFACE cable, is used to transfer
high definition audio and video.
STANDARD MATERIALS USED IN COMPUTER
HARDWARE TECHNOLOGY

3. DVI Cable – which stands for DIGITAL VISUAL


INTERFACE, was created to be the standard in
transmitting digital video content to different devices.

4. Ethernet Cable – is one of the most common cables


used to connect computer networks.
STANDARD MATERIALS USED IN COMPUTER
HARDWARE TECHNOLOGY

5. IDE Cable – which stands for INTEGRATED DRIVE


ELECTRONICS cable, is a type of cable used to connect a hard
drive and other storage devices to the mainboard of the computer..

6. VGA Cable – which means VIDEO GRAPHICS


ARRAY cable, is used to connect system unit of a
computer to a monitor, laptop, screen or projector.
STANDARD MATERIALS USED IN COMPUTER
HARDWARE TECHNOLOGY

7. SATA Cable – which stands for SERIAL


ADVANCED TECHNOLOGY ATTACHMENT cable
is also used to connect hard drives like IDE cable.

8. eSATA cable– short for EXTERNAL SERIAL ADVANCED


TECHNOLOGY cable, is used to connect external devices such as
external hard drives and is usually combine with USB connector. .
STANDARD MATERIALS USED IN COMPUTER
HARDWARE TECHNOLOGY
B.
COMPONENTS

1. RESISTOR – is an electronic component that


restricts the flow of electric current in an electronic
circuit.

2. CAPACITOR – is an electronic component that stores


an electric charge and releases it when there is a need to .
It also regulate voltage and smoothing isolated signals
STANDARD MATERIALS USED IN COMPUTER
HARDWARE TECHNOLOGY
3. INTEGRATED CIRCUIT (IC) – is a small semiconductor
based electronic device consisting of several resistors and
capacitor. It is the basic component of most electronic devices.

4. TRANSISTOR – is a tiny electronic switch and


amplifier. It acts as a switch in a circuit which can be
triggered by electric signals.

5. DIODE – is an electronic component which conducts


electric current in one direction. It is used to be able to
charge the batteries of laptops and other mobile devices

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