Dettol Body Wash - Market Research
Dettol Body Wash - Market Research
INTRODUCTION
Reckitt Benckiser (India) Limited, formerly known as Reckitt & Colman (India) Ltd is one of the fastest growing consumer goods companies in South Asia. In India, it has many brands namely Dettol, Mortein, Harpic, Cherry Blossom, Lizol, Disprin, Robin powder, Colin, etc. Most of these brands are either number 1 or number 2 in their respective categories in India. It has major presence in home and personal care, surface care, fabric care, pest control and healthcare. The Company has operations in 60 countries, sales in 180 and employs 22,000 people around the world. Globally Reckitt Benckiser plc is headquartered in Slough, United Kingdom.
BACKGROUND
Dettol is an iconic brand from Reckitt Benckiser India Ltd. It is Rs.300 crore brand of Reckitt Benckiser formerly Reckitt & Coleman. It has been consistently noted as one of the Most Trusted Brands of India. Launched in 1933 as an antiseptic lotion, the brand became a generic name for antiseptic lotion similar to Xerox in Photocopiers. For almost the first 50 years, Dettol was present only as an antiseptic liquid. From cuts and wounds brand in the country, it had taken over the role of protector from germs in every situation.
ADVERTISING STRATEGY
Starting then and till now Dettol advertising has celebrated the role of a mother in protecting her family. Because 'If she doesn't take care of them who will?'
SUCCESS FACTOR
First to enter the market . Product diversification Customer loyalty Continuous innovation Over the years of the original Dettol Antiseptic Liquid, even as Dettols product bouquet has grown, the trusted protection has remained the same. With its distinct smell, color and sting, it evokes an emotional bond in millions of hearts its Dettol, its working. Dettol advertising starting in 1960s has centered on educating consumers on the need for protection from germs, while offering solutions to manage the problem of germs wherever and whenever they may occur.
RESEARCH METHODOLOGY
SECONDARY RESEARCH It is exploratory in nature. Sources of information are journals, magazines, periodicals and books. Investigating the various models involved in the brand extension process. Case studies of various successful brands. PRIMARY RESEARCH It is conclusive in nature. As essentially required, Pilot survey (Sample size of 10) will be done. The Pilot survey is conducted to find out the Simple size for research and to check the appropriateness of the questionnaire.
1. CONSUMER RESEARCH Attributes of the product ranked by the consumer. Buying behaviour of the consumers. Consumption Patterns of the consumers. Preferences of the consumers in terms of variants of the product. Positioning of the product. 2. COMPETITOR ANALYSIS
PROBLEM TO BE RESEARCHED
To find out the ideal Positioning for Body Wash To find out the individual Positioning for Dettol and its competitors
HYPOTHESIS TO BE TESTED
Body wash can be a possible extension of Dettol brand There is a possibility of brand extensions of Dettol body wash
DATA COLLECTION 1. Data collection through personality administrated structured Questionnaires. 2. Sampling Decisions
TARGET RESPONDENTS
End Consumer: User and Non User
SAMPLING PROCEDURE
CALCULATION OF THE SAMPLE SIZE BY THE HELP OF THE PILOT SURVEY FOR DETTOL BODY WASH Samples size of the pilot survey : 10 Formula used ; E =pq/n Where, E is the standard error. q is the number of users. q is the number of non users. n is the sample size of the pilot survey
Substituting the values, E=6x 4/10 = 1.549 N = {(p q)[(Z) /(E)]} Here Z = 1.96 for 95% confidence level. Substituting the values, we get N= 30