On not choosing nice versions of AI – This day’s portion
Whenever anyone states that “AI is the future, so…” or “many people are using AI anyway, so…” they are not only expressing an opinion — they‘re shaping that future.
Whenever anyone states that “AI is the future, so…” or “many people are using AI anyway, so…” they are not only expressing an opinion — they‘re shaping that future.
I’ve come to realize that statements about the future aren’t predictions: they’re more like spells. When someone describes
somethingto you as the future, they’re sharing a heartfelt belief that thissomethingwill be part of whatever comes next. “Artificial intelligence isn’t going anywhere” quite literally involves casting a technology forward into time. How could that be anything else but a kind of magic?
Taken together, these flaws make LLMs look less like an information technology and more like a modern mechanisation of the psychic hotline.
Delegating your decision-making, ranking, assessment, strategising, analysis, or any other form of reasoning to a chatbot becomes the functional equivalent to phoning a psychic for advice.
Imagine Google or a major tech company trying to fix their search engine by adding a psychic hotline to their front page? That’s what they’re doing with Bard.
As designers, with every new project we tend to leverage existing symbols and reinforce their meaning to be able to benefit from mental associations people will naturally make. But we also have the power to modify and repurpose those symbols, should that be our intention.
A look at our inbuilt confirmation biases.