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Shopping and Donating

Make smart shopping decisions, know your rights, and solve problems when you shop or donate to charity.

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Calling a funeral home about prices and services

November 20, 2024

Alvaro Puig

Maybe you're pre-planning a funeral for yourself or a loved one and decide to get some pricing information by calling a few funeral providers. Or you need to make urgent arrangements for a loved one who passed away in another state. When you’re making funeral arrangements, you have a right to get funeral pricing information over the phone.

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Credit, Loans, and Debt

Learn about getting and using credit, borrowing money, and managing debt.

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How to spot scams that offer to lower your interest rate

November 1, 2024

Terri Miller

Mortgage interest rates may be on the way down, but scammers’ false promises are likely on the way up. If you’re looking to lower your mortgage payment — by refinancing your home or VA loan — learn about your options and how to avoid mortgage relief scams.

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What to know when you're looking for a job or more education, or considering a money-making opportunity or investment.

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Operation AI Comply: Detecting AI-infused frauds and deceptions

September 25, 2024

Alvaro Puig

There’s been a lot of hype and excitement about artificial intelligence and all the amazing things it can, or one day might, do. Some companies are developing and selling AI tools, while others are flaunting the benefits of incorporating it into their existing business models. And some businesses aren’t being truthful when it comes to AI.

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Unwanted Calls, Emails, and Texts

What to do about unwanted calls, emails, and text messages that can be annoying, might be illegal, and are probably scams.

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Recognize business and government imposters who want your money

June 14, 2024

Alvaro Puig

Scammers pretending to be from the government tell convincing stories to steal your money or personal information. But now they’re taking a new, layered approach — and here are some clues to spot it.

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Identity Theft and Online Security

How to protect your personal information and privacy, stay safe online, and help your kids do the same.

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Looking for Marketplace health insurance this open enrollment season? Avoid scammers.

November 4, 2024

Kira Krown

Looking to get or switch your Marketplace health insurance during open enrollment (November 1, 2024 – January 15, 2025)? Don’t click on ads that say they offer free things like phones or cash cards for gas, groceries, or bills to those who enroll in a health insurance plan. They’re probably scams. Instead, use the official Health Insurance Marketplace to find plans you qualify for, get help signing up, or enroll in the plan you choose directly.

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