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General

It depends on your hardware setup and the resolution of the footage. A MacBook M1 Pro can analyze around 15 minutes of footage in 1 minute.
An Nvidia GPU provides the fastest analysis, followed by Apple Silicon (due to GPU acceleration). Running on the CPU is significantly slower.
Jumper should not inherently affect the boot time of your NLE. If you experience slow boot times, it’s likely due to the NLE having a massive master project open, causing slow indexing.
Currently Jumper only analyzes audio from the first channel that has valid dialogue.In a future update, Jumper will analyze all audio channels.

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Licensing & Account management

A license is for one active computer. You can activate it on as many computers as you want but only one computer can be active at a time.
Yes, any workstation that needs to read or access shared analysis data created on a different machine must have a Pro tier license.
Use the email associated with your license key and go to getjumper.io and click the Log in button, and enter your email there. A login link should be emailed to you shortly. Click it and you will be taken to the License Management portal at the website.There you will see a red trashcan under the “Device fingerprint” for your license. Click the red trash can to sign out the currently active computer. Now you can apply your license key on another computer.sign-out-device.avif
For paid licenses: Yes. Licenses require re-validation only once a week via an internet connection. After successful validation, the license is valid for one week of fully offline use. For trial licenses: An internet connection is always required.
You can easily cancel your subscription by clicking Log in at the top of the main website here.
You can easily change your subscription payment method by clicking Log in at the top of the main website here.
You can see our Refund Policy here.

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Privacy & Data

No, we don’t upload the data analyzed from your footage, or any part of your footage.The analysis is done locally and stays on your computer.
No.
Jumper only requires an Internet connection for license verification.Once your license key is verified, you can run everything offline - no Internet required.
Jumper only requires an Internet connection for license verification.Once your license key is verified, you can run everything offline - no Internet required.Nothing related to you or your footage ever leaves your computer, apart from licensing information and crash reports.You can read our Privacy Policy here.
Jumper uses Keygen for managing licenses, and therefore you should whitelist the api.keygen.sh domain in your firewall settings.

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Storage & Files

When analyzing footage, Jumper generates Analysis files.The size of these Analysis files varies depending on a few factors like resolution and frame rate.As a rough guide, the analysis data is about 0.1% of the size of the original media file.
The analysis files are saved permanently in the analysis folder. The Clear Media button only removes the clips from the current view in the Jumper Media Panel; it does not delete the actual analysis files. Analysis files can only be deleted by physically removing them from the analysis folder.
Yes, to transfer the Analysis Files on macOS:
  • Open the Terminal.app from Spotlight, and navigate to the cache directory:
open ~/Library/Application\ Support/
Then you can copy the jumper-cache folder to the same location on the other editor’s machine.
No, copying the Analysis Files will be additive.It will not overwrite existing files but add to them.
Yes, you can change the location of your Analysis Files Folder under the Settings tab in Jumper.

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Permissions

Short answer: Because Final Cut Pro is a bit of a walled garden.Longer answer: Jumper uses macOS’s Accessibility API to simulate button presses and menu clicks, just like Automator or BetterTouchTool. This is necessary to control FCP, since its native API doesn’t expose everything we need.
We’re not recording video. Jumper uses Apple’s screen APIs to read info like window titles and whether Final Cut Pro is playing or paused. This lets us be smart about what’s happening on screen without saving or sending anything.This permission is only needed for Final Cut Pro.
We need access to your Library folder to read FCP’s preferences and current command set. Without this, we can’t adapt to your customised setup. This is read-only and stays local.
Only if you’re using Final Cut Pro. If you’re using Jumper with Premiere, Resolve, or Avid, skip ‘em all. These permissions are FCP-specific workarounds for Apple’s limitations.

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Search & Metadata

Currently, Jumper’s search functionality is limited to visual, speech, and facial metadata. It does not yet search using technical metadata (e.g., “50 fps”) or folder path names (e.g., “Paris”). This is on the roadmap, especially for the standalone application.
The “Match Source,” “Match Timeline,” and “Match Pasteboard frame” buttons are designed to find a frame within a maximum of a one-second difference from the input frame, as Jumper samples at 1 frame per second (FPS) during analysis.

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Workflow & Integration

No, Jumper currently focuses on media files and does not replicate the directory structure or file names. The ability to view the folder hierarchy is on the roadmap.
Multicam: Jumper supports Multicam sequences in Premiere. If the source footage is analyzed, clicking a search result will open the Multicam sequence, not just the source file. Proxies: The application is not yet designed to automatically match a search result from a proxy file back to the full-resolution source file. However, analyzing proxy files is faster than full-resolution files.
The “watch folder” feature is under development and will be available in a future update.

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Performance & Scaling

Performance on a Network Attached Storage (NAS) is heavily dependent on your network speed (e.g., 10GbE connections have been tested to work well).
Last modified on January 31, 2026