Jump to content

ANZ (bank)

From Wikipedia, the free encyclopedia

Australia and New Zealand Banking Group Limited
Company typePublic
IndustryFinancial services
PredecessorBank of Australasia
Union Bank of Australia
ES&A Bank
Founded2 October 1951; 73 years ago (1951-10-02) (ANZ Bank)
16 January 1969; 55 years ago (1969-01-16) (ANZ Group)
1 October 1970; 54 years ago (1970-10-01) (ANZ Group Merger)
Headquarters833 Collins Street, Melbourne, Victoria, Australia
Area served
Worldwide
Key people
Products
Decrease A$20.81 billion[1] (2024)
Decrease A$6.73 billion[1] (2024)
Total assetsIncrease A$1.23 trillion[1] (2024)
Total equityIncrease A$70.60 billion[1] (2024)
Number of employees
42,370[1] (2024)
Subsidiaries
Websitewww.anz.com.au Edit this at Wikidata

The Australia and New Zealand Banking Group Limited, commonly known as ANZ Bank, is a multinational banking and financial services company headquartered in Melbourne, Victoria, Australia. It is Australia's second-largest bank by assets and fourth-largest bank by market capitalisation.[2]

Its current corporate entity was established on 1 October 1970, when the Australia and New Zealand Bank (ANZ) merged with the English, Scottish & Australian Bank (ES&A).[3] It was the largest bank merger in Australian history at the time.[3][4] The Australia and New Zealand Bank had in turn been founded in 1951 as a merger of the Bank of Australasia and the Union Bank of Australia, which were established in 1835 and 1837 respectively. ANZ is one of the Big Four Australian banks, along with the Commonwealth Bank, National Australia Bank and Westpac.

Australian operations make up the largest part of ANZ's business, with commercial and retail banking dominating. ANZ is also the largest bank in New Zealand, where the legal entity became known as ANZ National Bank in 2003 and changed to ANZ Bank New Zealand in 2012. From 2003 to 2012, it operated two brands in New Zealand, ANZ and the National Bank of New Zealand. The National Bank brand was retired in 2012, with a number of branches closing and others converting to ANZ branches.[5] In addition to operations throughout Australia and New Zealand, ANZ also operates in 34 other countries.[6]

ANZ together with its subsidiaries has a workforce of around 42,000 employees and serves more than 10 million customers worldwide.[1][7]

History

[edit]

19th century

[edit]
ES&A Bank branch in Sydney, New South Wales in 1872

The Bank of Australasia was founded in London in 1835. Its first branch was opened in Sydney on 14 December, 1835. It combined with the Cornwall Bank, which was formed in Launceston, Van Diemens Land in 1828.[8] In 1837, Union Bank of Australia was established in London by a group of people including banker George Fife Angas.[9][10][11] The English, Scottish & Australian Bank (ES&A) was established in London in 1852, and opened its first Australian branch in Sydney in 1853. The ES&A bank took over the Commercial Bank of Tasmania and the London Bank of Australia in 1921 and the Royal Bank of Australia in 1927.

20th century

[edit]

In 1951, the Bank of Australasia merged with Union Bank of Australia to form the Australia and New Zealand Bank (ANZ Bank).[12] In 1963, the first computer systems established in new data processing centre in Melbourne, Australia. In 1966, ANZ began operations in Honiara, Solomon Islands. In 1968, ANZ opened an office in New York, US. In 1969, ANZ established a representative office in Tokyo, Japan.

On 1 October 1970, ANZ merged with the English, Scottish & Australian Bank to form the present organisation, Australia & New Zealand Banking Group.[13] That same year, the bank began operating in Vanuatu. In 1976, ANZ (PNG) was established. In 1977, ANZ transferred its incorporation from the UK to Australia. In 1979, ANZ acquired the Bank of Adelaide.

In 1980, the Singapore and New York representative offices upgraded to branch status. In 1984, ANZ purchased Grindlays Bank.[14][15] In 1985, ANZ acquired Barclays' operations in Fiji and Vanuatu. That same year, the bank received a full commercial banking licence and opened a branch in Frankfurt, Germany, and announced ANZ Singapore. In 1988, ANZ opened branches in Rarotonga, Cook Islands and Paris, France. In 1989, ANZ purchased PostBank from New Zealand Government.[16]

During the 1990s, the Australia and New Zealand Banking Group acquired several banks. In 1990, this included National Mutual Royal Bank in March[17] and the Town and Country Building Society in Western Australia in July.[18] That same year, ANZ purchased Lloyd Bank's operations in Papua New Guinea[19] and the Bank of New Zealand's operations in Fiji.[20]

In 1993, ANZ established new headquarters in Melbourne, Australia.[21] They also opened new branches in Hanoi, Vietnam,[22] and Shanghai, China,[23] and began a joint venture with PT Panin Bank in Indonesia.[24] That year they also began operating in Tonga[20] and sold their Canadian operations acquired via the purchase of Grindlays Bank in 1984 to HSBC Bank Canada.

Throughout the late 1990s, ANZ opened new branches in several locations, including Manila, Philippines,[25] and Ho Chi Minh City, Vietnam.[26] In 1997, John McFarlane was appointed chief executive officer[27] and the bank opened its Beijing branch.[28] In 1999, ANZ formed a strategic alliance with E*Trade Australia for online share trading[29] and purchased Amerika Samoa Bank.[30]

21st century

[edit]

In 2000, ANZ sold its Grindlays businesses in the Middle East and South Asia, and associated Grindlays Private Banking business to Standard Chartered.[31] In 2001, ANZ opened branches in Timor Leste[32] and began offering credit card services in Hong Kong.[33] In 2002, ANZ formed a joint venture with ING Group for wealth management and life insurance business in Australia and New Zealand.[34] The next year, ANZ acquired the National Bank of New Zealand.[35]

In 2005, ANZ established the ANZ Royal Bank in Cambodia, a joint venture with the Cambodian-based Royal Group company.[36][37] In 2006, ANZ announced a new world headquarters in the Melbourne Docklands[38] and invested in the Bank of Tianjin, China.[39] In 2007, ANZ acquired E*Trade Australia and Citizen Securities Bank in Guam.[40][41] Also in 2007, Mike Smith, formerly of HSBC, became CEO after the retirement of John McFarlane in October[42] and the company took over the naming rights sponsorship for Sydney's Stadium Australia.[43]

In August 2009, ANZ purchased the Royal Bank of Scotland's (RBS) operations in six Asian countries for $550 million.[44] In September the company announced it would buy out ING Group's 51% stake of the joint venture, giving ANZ 100% control of ING Australia.[44] In November, ANZ opened their new headquarters in Melbourne.[citation needed]

In 2010, ANZ acquired the RBS' interests in Hong Kong, Taiwan, Singapore and Indonesia.[45][46][47] That year ANZ also expanded its stake in the Bank of Tianjin.[39] In November, ING Australia was renamed OnePath.[48]

In 2012, ANZ announced the retirement of the National Bank brand in New Zealand.[5] In 2013, ANZ became the first bank to reopen in the Christchurch CBD following the 2011 earthquakes.[49]

In 2016, Shayne Elliott became CEO.[50] In April ANZ partnered with Apple to bring Apple Pay to its customers.[51][52] In 2017, ANZ acquired REALas property price predictor start-up.[53][54]

In 2018, the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry heard that ANZ had failed to accurately verify the living expenses of home loan customers referred to the bank by mortgage brokers, believing that this was the responsibility of the brokers, in spite of a conflict of interest in doing so;[55]: 465–469 [56] and that, due to processing issues, it had charged nearly 500,000 home loan customers the incorrect interest rate for more than ten years, leading the bank to overcharge customers by approximately $90 million.[57][58][59]: 662 [60]: 707 

Bloomberg Intelligence estimated in May 2020 that ANZ's surplus capital was A$3.4 billion (US$2.4 billion), with ANZ CEO Shayne Elliott telling Bloomberg that the bank was "sitting on" the excess while it considered market trends.[61]

In February 2020, the Federal Court of Australia fined ANZ AUD10 million for charging customers fees between 2003 and 2015 that it was not entitled to, equating to profits of around AUD3.1 million. The regulator said around 69,000 customers had been affected.[62] For the year ending September 2020, ANZ posted a yearly profit of A$3.58 billion (US$2.53 billion), a decline of 40% from the A$6 billion in 2019, with the bank attributing the drop to the COVID-19 pandemic and "full year credit impairment charges" of A$2.74 billion as a result.[63]

After tensions between China and Australia resulted in China imposing trade curbs on imports from Australia in October 2020, the CEO of ANZ stated to CNBC that the company was also "looking for opportunities" in other Asian countries beyond China as well.[64] It was reported in March 2021 that ANZ was planning to cut its workforce in China by half, and shift the positions elsewhere.[65][66] In November 2021, Reuters reported that ANZ was being sued by a law firm in a class action lawsuit for unfair contract terms, after ANZ allegedly charged interest on customer purchases that had been repaid on time. The lawsuit focused on charges levied prior to January 2019, when an Australian law outlawing charging retrospective interest had been implemented.[67] In December 2021, ANZ pled guilty in a case filed by the Australian Securities & Investments Commission to breaching its obligations as a financial services and credit licensee provider, and not fully disbursing benefits to 500,000 customers. An A$25 million penalty was proposed.[68]

ANZ said it was combining its digital division and its Australian retail business in February 2022.[69] In March 2022, ANZ launched a digital bank called ANZ Plus.[70] In April 2022, ANZ was involved in a joint venture with Scentre Group, Westpac, IBM and the Commonwealth Bank named Lygon, a blockchain startup.[71] In July 2022, ANZ agreed to terms with Suncorp to purchase Suncorp Bank for $5 billion.[72] However, the Australian Competition & Consumer Commission (ACCC) blocked the deal in August 2023.[73] On 20 February 2024, the Australian Competition Tribunal overturned the decision by the ACCC, paving the way for ANZ to acquire Suncorp Bank.[74]

In 2023, ANZ announced a strategic investment[75] in Australian property media and technology company View Media Group (VMG).

Executive leadership

[edit]

Chief Executives

[edit]

The following individuals have been appointed to serve as chief executive:

Australia and New Zealand Bank Limited, 1951–1970

[edit]
# Name Title Term start Term end Ref
1 Aubrey Roy Liddon Wiltshire CMG DSO MC General Manager 2 October 1951 (1951-10-02) 30 June 1954 (1954-06-30) [76][77][78]
W. H. Thomas 31 March 1952 (1952-03-31) [79][80]
2 Walter Ward Riddington 1 April 1952 (1952-04-01) 21 January 1954 (1954-01-21) [79][76][81]
3 Hugh Williamson CBE 1 July 1954 (1954-07-01) 30 June 1961 (1961-06-30) [82][83][84]
4 Sir Roger Darvall CBE 1 July 1961 (1961-07-01) 31 August 1967 (1967-08-31) [85][86][87]
5 Charles Rennie CBE 1 September 1967 (1967-09-01) 1 October 1970 (1970-10-01) [86]

Australia and New Zealand Banking Group, since 1970

[edit]
# Name Title Term start Term end Ref
1 Harry McEwin Scambler CBE Managing Director 1 October 1970 (1970-10-01) 31 March 1973 (1973-03-31) [88][89][90]
2 Charles Rennie CBE 31 March 1973 (1973-03-31) 31 March 1976 (1976-03-31) [91]
3 Mac Brunckhorst AO 1 April 1976 (1976-04-01) 31 October 1980 (1980-10-31) [92][93]
4 John Milne 1 November 1980 (1980-11-01) 12 November 1984 (1984-11-12) [93][94][95]
5 Will Bailey AO 19 November 1984 (1984-11-19) 15 August 1988 (1988-08-15) [95][96]
Chief Executive Officer 15 August 1988 (1988-08-15) 30 September 1992 (1992-09-30)
6 Don Mercer 1 October 1992 (1992-10-01) 30 September 1997 (1997-09-30) [97][98]
7 John McFarlane OBE 1 October 1997 (1997-10-01) 30 September 2007 (2007-09-30) [98]
8 Mike Smith OBE 1 October 2007 (2007-10-01) 31 December 2015 (2015-12-31) [99][100][101]
9 Shayne Elliott 1 January 2016 (2016-01-01) Incumbent [100][101]

Chairs of the Board

[edit]

The following individuals have been appointed to serve as chairman of the board:

Australia and New Zealand Bank Limited, 1951–1969

[edit]
# Name Term start Term end Ref
1 Sir Geoffrey Gibbs KCMG 2 October 1951 (1951-10-02) 1 October 1967 (1967-10-01) [102][103][104]
2 Lord Carrington KCMG MC 1 October 1967 (1967-10-01) 16 January 1969 (1969-01-16) [105][106]

Australia and New Zealand Banking Group, since 1969

[edit]
# Name Term start Term end Ref
1 Lord Carrington KCMG MC 16 January 1969 (1969-01-16) 22 June 1970 (1970-06-22) [88][107]
2 Sir Alexander Ross 22 June 1970 (1970-06-22) 21 January 1975 (1975-01-21) [89][108][109]
3 Angus Mackinnon DSO MC TD 21 January 1975 (1975-01-21) 30 September 1977 (1977-09-30) [110]
4 Sir Ian McLennan KCMG KBE 1 October 1977 (1977-10-01) 18 January 1982 (1982-01-18) [111][112]
5 Sir William Vines AC CMG 18 January 1982 (1982-01-18) 23 January 1989 (1989-01-23) [112]
6 Milton Deane Bridgland AO 23 January 1989 (1989-01-23) July 1992 (1992-07) [96][97]
7 John Bernard Gough AO OBE July 1992 (1992-07) August 1995 (1995-08) [97][113]
8 Charles Goode AC August 1995 (1995-08) 1 March 2010 (2010-03-01) [113][114]
9 John Morschel 1 March 2010 (2010-03-01) 30 April 2014 (2014-04-30) [115][116][117]
10 David Gonski AC 1 May 2014 (2014-05-01) 28 October 2020 (2020-10-28) [117][118]
11 Paul O'Sullivan 28 October 2020 (2020-10-28) Incumbent [118]

Organisational structure

[edit]

Operations

[edit]

Personal banking

[edit]

Personal banking is one of the largest divisions within ANZ. It provides financial services including banking and lending products to the general public. ANZ serves around six million customers at over 12 branches in Australia.[7] The user needs to put 7 more dollars if they want minimum $20 to work and the $7 will get back to their account

ANZ was the first bank in Australia to offer Apple Pay to its customers.[119]

Institutional banking

[edit]

ANZ is the largest institutional bank in Australia.[120] It provides financial services to institutional and corporate customers in Australia and the Asia-Pacific. As of 2019, ANZ has around 7,000 institutional and corporate customers, with a total lending of A$165 billion.[121]

ANZ is committed to sustainable finance for institutional customers transitioning to a low-carbon economy. As of 2021, ANZ has concluded around A$22 billion worth of sustainable finance transactions.[120] In June 2021, ANZ closed Australia's first sustainability-linked bond (SLB) in the domestic debt market.[122] In August 2021, ANZ launched sustainability-linked derivatives (SLD) in Australia, Hong Kong, Singapore and Japan.[122]

Asia-Pacific

[edit]
Former ANZ branch in Wellington, New Zealand

ANZ is one of the leading Australian banks in the Asia-Pacific region. It has been aggressive in its expansion into the emerging markets of China, Vietnam and Indonesia. ANZ is also a leading bank in New Zealand as well as several Pacific Island Nations where it competes in many markets with fellow Australian bank Westpac. ANZ's arm in New Zealand is operated through a subsidiary company, ANZ National Bank, from 2003 to 2012, when it changed by ANZ Bank New Zealand upon merging the ANZ and National Bank brands.

In March 2005, it formed a strategic alliance with Vietnam's Sacombank involving an acquisition of 10% of Sacombank's share capital. As part of the strategic alliance, ANZ will provide technical assistance in the areas of risk management and retail and small business banking.

ANZ has followed a similar strategy in China, where it acquired a 20% share in Tianjin City Commercial Bank in July 2006. It also negotiated a similar deal with Shanghai Rural Commercial Bank.

In August 2009, ANZ purchased RBS's retail units in Taiwan, Singapore, Indonesia and Hong Kong, as well as RBS's banking businesses in Taiwan, the Philippines and Vietnam. It was purchased for the price of A$687 million. Because of the acquisition, ANZ became an atm5 member in Singapore.

As of September 2012, the company had a total of 1,337 branches worldwide.[123]

In 2016, ANZ adopted less aggressive approach to expansion in the Asia-Pacific region after low returns.[124][125][126] At the end of October 2016, ANZ announced the sale of its entire Asian retail and wealth management operations to DBS Bank; ANZ also signalled a withdrawal from its "Asian pivot".[127]

In 2020, as tensions between the US and China escalated, CEO Shayne Elliot acknowledged that the conflict had “raised the risk profile” of the bank's China investments, and said that the bank could further pull back from the country.[128]

Offices

[edit]

In September 2006, plans were unveiled for ANZ's world headquarters to be located in Melbourne's Docklands precinct. The complex features a vast low rise office building, shops, car and bicycle parking facilities. The complex enables 6,500 ANZ staff to work in one integrated area. The building, located at 833 Collins Street, is the largest office complex in Australia at 84,500 square metres (910,000 sq ft) net lettable area, with 130,000 square metres (1,400,000 sq ft) gross floor area, and an accredited Six-Green Star Building. Construction commenced in late 2006 and the building opened in late 2009. Designed by HASSELL and Lend Lease Design, the building faces the Yarra River.[citation needed] In 2006, it was expected that it would cost A$478 million to build the new headquarters,[129] however costed A$750 million by the time it was complete in 2009.[130] The building was one of the winners at the 2010 World Architecture Festival in the category "Interiors and Fit Out of the Year".[131]

In 2016 ANZ announced that it would sell its former Melbourne global headquarters, located at the junction of 100 Queen Street, and 380 Collins Street, Melbourne, called Verdon Chambers and more commonly known as the Gothic Bank.[132] The former bank building was purpose built as the head office of the English, Scottish & Australian Bank (a predecessor of the current ANZ Banking Group).[132] The building was acquired in December 2016 by The GPT Group for A$275.4 million.[133]

The ANZ Bank Centre in Sydney includes ANZ as its major tenant. The office building was designed by Francis-Jones Morehen Thorp and was completed in April 2013.[134]

Marketing

[edit]

Advertising

[edit]
ANZ formerly held naming rights to Stadium Australia where it was known as ANZ Stadium

In 2005, an advertisement included two famous robots: Lost in Space robot, and a Dalek from Doctor Who, although the Dalek was replaced in subsequent versions of the ad.[135] In 2006, the company started a TV campaign with a series of ads featuring their new mascot – the Falcon, a bird trained to stop credit card thieves, illustrating the company's measures in prevention of credit card fraud.[136][137] In April 2024 this marketing strategy was relaunched.[137]

In 2010, ANZ ran an ad campaign parodying common banking scenarios with a fictional character known as 'Barbara who lives in Bank World', a middle-aged, rude, sarcastic and unhelpful bank manager. The adverts have received acclaim for wit and humour, but also criticism for stereotyping bank managers. Barbara is portrayed by Australian comedian Genevieve Morris.[138] In 2010, ANZ spent $195 million in Australia on advertising.[139] In 2011, a series of ads were fronted by Simon Baker, the star of the American television show The Mentalist. According to a 2014 top 20 list of advertising spends, ANZ was in the top 20.[140] In 2016, ANZ New Zealand had the highest spend of any bank.[139] One third of ANZ's spend on media is said to be digital.[141]

Sponsorship

[edit]

In 2014, ANZ renewed its sponsorship with the Australian Open for a further five years.[142] In 2015, ANZ held a campaign in sync with the Sydney Gay and Lesbian Mardi Gras.[143]

Symbols

[edit]

Logos

[edit]

ANZ has had a number of different logos throughout its history. Its current logo was designed by M&C Saatchi, and was introduced in 2009 to coincide with ANZ's ambition to be a major regional bank in the Asia Pacific.[144] The 2009 logo introduces a stylised three-petaled lotus which represents the trinity of Australia, New Zealand and Asia Pacific, the three core markets of ANZ. The central human shape represents its customers and its people.[144][145]

  • 2001–2009
    2001–2009
  • 2009–present
    2009–present

Seals

[edit]
  • 1951–1970
    1951–1970

Coat of arms

[edit]
Coat of arms of the Australia and New Zealand Banking Group
Notes
The arms of the Australia and New Zealand Banking Group comprise:[146][147]
Adopted
1990
Crest
Upon a wreath of the colours an antelope and a unicorn both armed and crined Or and gorged with a collar Gules supporting saltirewise a key Gold and a sword Proper quillons hilt and pommel Gold.
Helm
A closed Helmet, mantling Azure doubled Or.
Escutcheon
Per pale Azure and Or a pile couped and per pale its point on a mound issuing in base also per pale eight roundels and as many billets in circle all counterchanged.
Supporters
On the dexter side a kangaroo Or and on the sinister side a kiwi Azure beaked and legged Gold.
Compartment
Desert and grass proper.
Motto
Tenacious of Purpose
Badge
Four mullets crosswise each of six points Argent dimidiating a like mullet Gules fimbriated Argent between them in circle a plate between two bezants.
Symbolism
The shield is divided in the centre in an allusion to the Bank's principal operations in Australia and New Zealand. This reference is repeated by the supporters of the shield (Kiwi representing NZ; Kangaroo representing Australia). The supporters stand on field of grass and desert, a reference to the pastoral, mineral and other industries served by the bank. The balanced triangular figure (the 'pile') in the shield denotes the importance of maintaining the confidence of the public, depositors and shareholders in banking. Its circular design of bezants and billets symbolise coins, notes, cheques and other paper which circulate through the banking system. The crest symbolises the defence of depositors', customers' and shareholders' interests and security. The crest is placed on the traditional wreath and helm of a corporation and features.[148] The antelope and unicorn on the crest are taken from the supporters of the 1960 arms, and the first letters of which represent the former Australasia and Union banks. The motto, "Tenacious of Purpose", is a translation of the Latin motto granted to the ANZ Bank in 1960 which was the family motto of the bank's first chairman, Sir Geoffrey Gibbs.[149]
Previous versions
Arms granted to Australia and New Zealand Bank Ltd on 6 September 1960. Escutcheon: Chequy Or and Azure, on a Chief Gold three Mullets of eight points also Azure. Crest: On a Wreath of the Colours a three-masted Ship proper, sails set Azure, each charged with a Mullet of eight points Or, the Pennons and Flag flying Gules. Supporters: On the dexter side an Heraldic Antelope Argent, attired and crined Or, and on the sinister side a Unicorn also Argent, armed and crined Gold, both collared Gules. Motto: Latin: Tenax Propositi.[150][151]

Controversies

[edit]

Manipulation of benchmark interest rates and other key metrics

[edit]

In 2016, ANZ and 10 of its traders were named as being the subject of legal proceedings for manipulation of the benchmark inter-bank interest rates in Australia; specifically the Australian Securities & Investments Commission (ASIC) has made claims of unconscionable conduct and manipulation against ANZ.[152][153][154] ANZ has attempted to deny the claims and says it will defend the claim in court.[155] Formal filings of the originating process in these regards were made against ANZ on 4 March 2016.[156] Since that time ASIC has compounded their claim against the ANZ.[157] In a separate court appearance in November 2016 ANZ admitted to 10 instances of attempted cartel conduct regarding alleged manipulation of the Malaysian ringgit.[158] The wider market rigging case has been reported as likely lasting into 2018.[159]

Agriculture and child labour

[edit]

ANZ has been the subject of claims that it has backed agriculture and timber companies that engage in so called 'land grabs'.[160][161] In 2014, ANZ faced allegations that it funded a Cambodian sugar plantation that has involved child labour, military-backed land grabs, forced evictions and food shortages.[162][163] In February 2020, ANZ reached a compensation deal to around 1,000 Cambodian families in a land dispute related to a sugar company that ANZ funded, agreeing to pay "the profit it earned from the loan to the affected communities" of an undisclosed amount.[164]

Litigious approach

[edit]

ANZ has also been criticised in the Senate for its allegedly "hard boiled" approach to farmers exposed to the fallout from ANZ's purchase of the Landmark loan book.[165][166] One submission to the Senate inquiry into bank conduct mentioned one farmer self-immolating after alleged defaults occurring.[167] Another former customer in the Senate inquiry was mentioned as being subjected to victimisation by receivers and police, including use of SWAT teams and being held at gun-point.[167] In 2016 it was reported that ANZ was accused of racism in a high-profile court case involving the businessman Pankaj Oswal and his wife;[168] specifically it was reported that an email contained comments stating that, "We are dealing with Indians with no moral compass and an Indian woman [the wife of Mr. Oswal], as every bit as devious as PO (Pankaj Oswal)," and "This has been a very Indian characteristic transaction."[168][169] The ANZ agreed to a settlement for an undisclosed amount in respect of the legal claim made by the Oswals.[170]

Culture

[edit]

ANZ CEO Shayne Elliott admitted in 2016 that "culture" will be one of the biggest challenges for ANZ.[171] Media reports have included allegations of sexism, drug use and bravado culture.[172] In 2016, ANZ was pursued in court over its suggesting on social media that criticism of the bank's chief financial officer might have been sexist, which resulted in the broker at Bell Potter losing his job.[173][174] Former ANZ director John Dahlsen in 2016 admitted that there are issues with bank culture and competition.[175] In November 2016, there were further claims of sexist conduct and a separate lawsuit was filed against ANZ in the United States regarding staff at its New York office.[176][177]

Malaysian scandal

[edit]

In early 2016, ANZ was also mentioned in a scandal in Malaysia involving one of ANZ's subsidiaries and the Malaysian leader.[178] The incident has raised questions for ANZ.[179] ANZ admitted in November 2016 that it had little ability to control its affiliate.[180]

Misleading file notes presented to Victorian Supreme Court

[edit]

In 2016, there was an incident reported involving the Financial Ombudsman Service (Australia), where the Financial Ombudsman Service presented misleading file notes to the Supreme Court of Victoria, in the discovery phase of a case involving ANZ, to the benefit of ANZ's case.[181][182][183] The ANZ has not commented on the scandal as yet.

Out-sourcing of jobs

[edit]

ANZ has continued to out-source jobs in countries other than Australia and this has caused some controversy with some outlets.[184] ANZ have been progressively increasing work output from offshore offices. ANZ's Bangalore office has been operational since 1989, making it one of the first organisations to employ IT staff based in India. ANZ employs around 4,800 staff in Bangalore, India.[185] 1500 IT positions, 2000 positions in Payments and Institutional Operations and International and High Value Services and 1300 positions in Operations Personal Banking have been shifted from Melbourne to India. In 2006, ANZ predicted that by 2010, over 2000 jobs would have been shifted from Australia to Bangalore.[186] In 2012, ANZ transferred 360 permanent staff from Melbourne and Bangalore to Capgemini. All these staff worked in the Technology Testing and Environment Space.[citation needed] As ANZ CIO Anne announced earlier that ANZ want a Hybrid model of technology in order to achieve the 2017 Technology roadmap.

Anti-competitive conduct

[edit]

Despite the ANZ taking advantage of block-chain technology[187] the ANZ had blocked businesses making use of Bitcoin. The ANZ and others were investigated by the Australian Competition & Consumer Commission and cleared of colluding with other banks on the issue of Bitcoin based business.[188]

Alleged discrimination

[edit]

In September 2020, ANZ was accused of discrimination by Australian cryptocurrency exchanger Allan Flynn before the ACT Civil and Administrative Tribunal. The dispute is the first human rights action brought by a Bitcoin trader against a bank alleging discrimination on the basis of Flynn's "profession, trade, occupation, or calling" in violation of the Australian Capital Territory's anti-discrimination legislation.[189] Flynn alleges ANZ denied him banking services on the basis of his occupation as a cryptocurrency exchanger by closing his and his brother's bank accounts and contacting another bank about his Bitcoin trading, allegedly causing the other bank to similarly deny him service.[190] Interlocutory orders were made by the Tribunal in June 2021.[191] The matter between Flynn and the bank was settled in October 2021 with ANZ admitting in a statement that had de-banked Flynn because he operated Bitcoin trading service, and that it could (subject to their defences) amount to discrimination, but that they believed doing so was necessary to mitigate exposure to regulatory risk.[192] Flynn maintains, despite the settlement requiring him to withdraw the action, that ANZ's actions were unlawful.[193]

Panama Papers

[edit]

ANZ was reported as appearing in 7,548 of the Mossack Fonseca documents in the Panama Papers, reflecting the bank's extensive work in New Zealand, the Cook Islands, Samoa and Jersey.[194]

Criminal cartel charges

[edit]

On 1 June 2018, the Australian Competition & Consumer Commission (ACCC) announced that criminal cartel charges are expected to be laid by the Commonwealth Director of Public Prosecutions (CDPP) against ANZ Bank, its Group Treasurer Rick Moscati, along with Deutsche Bank, Citigroup and a number of individuals.[195][196] The charges concern a $2.5 billion ANZ capital raising that took place in August 2015.[197] In July 2020 committal proceedings were completed in the case,[198] which may last into 2022.[197]

Hayne Royal Commission

[edit]

The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, also known as the Hayne Royal Commission, was a Royal Commission established on 14 December 2017 by the Australian Government to inquire into and report on misconduct in the banking, superannuation, and financial services industry. The establishment of the commission followed revelations in the media of a culture of greed within several Australian financial institutions.[199] A subsequent parliamentary inquiry recommended a royal commission, noting the lack of regulatory intervention by the relevant government authorities,[200] and later revelations that financial institutions were involved in money laundering for drug syndicates, turned a blind eye to terrorism financing, and ignored statutory reporting responsibilities[201] and impropriety in foreign exchange trading.[202]

ANZ was also implicated in the bank bill swap rate scandal[203] and settled with ASIC prior to the commencement of legal proceedings.[204]

Defamation case

[edit]

In July 2020 Bogac Ozdemir, a former employee of ANZ, filed a civil action against the bank at a New York court. Ozdemir claims that statements made by the bank about him were defamatory, and is seeking damages of US$20 million.[205]

Document Dumping

[edit]

In 2023, confidential banking documents were found in a bin close to the ANZ branch in Armadale. The documents included names, addresses, and account numbers of customers with the branch.[206]

See also

[edit]

References

[edit]
  1. ^ a b c d e f 2024 Annual Report (PDF) (Report). Australia and New Zealand Banking Group Limited. Retrieved 14 November 2024.
  2. ^ "ASX Top 200 Comapnies". ASX 200. Australian Securities Exchange. 28 April 2021. ASX 200 List (28 April 2021). Retrieved 26 October 2017 – via asx200list.com.
  3. ^ a b "50 years as a brand, 185 as a bank". Australia and New Zealand Banking Group Limited. Retrieved 8 November 2021.
  4. ^ "Faith in The Future". South Coast Times & Wollongong Argus. NSW: National Library of Australia. 8 February 1954. p. 23 Supplement: ROYAL VISIT SUPPLEMENT. Retrieved 12 July 2014.
  5. ^ a b "ANZ still finalising National Bank closures". 3news.co.nz. 3 News NZ. 10 October 2013. Archived from the original on 2 November 2013. Retrieved 10 October 2013.
  6. ^ "About ANZ". Australia and New Zealand Banking Group. Archived from the original on 1 February 2018. Retrieved 19 June 2017.
  7. ^ a b "ANZ 180 Years". Australia and New Zealand Banking Group. Archived from the original on 3 November 2019. Retrieved 3 November 2019.
  8. ^ "Born Here". The Examiner (DAILY ed.). Launceston, Tas. 13 July 1935. p. 8. Retrieved 12 July 2014 – via National Library of Australia.
  9. ^ Fernandes, C. Island Off the Coast of Asia: Instruments of statecraft in Australian foreign policy (Melbourne: Monash University Publishing, 2018), 13–14.
  10. ^ "Prospectus of the Union Bank of Australia, About to be Established in Londone". The Sydney Monitor. 1 January 1838. p. 2. Retrieved 14 February 2016.
  11. ^ "The New Bank". The True Colonist. 15 December 1837. p. 6. Retrieved 14 February 2016.
  12. ^ "October first 1951 : Australia and New Zealand Bank Limited in which are merged the Bank of Australasia and the Union Bank of Australia Limited. – Version details – Trove". trove.nla.gov.au. Retrieved 14 February 2016.
  13. ^ "1 October as merger date of ANZ and ES'A". Canberra Times. 11 September 1970. p. 16. Retrieved 14 February 2016.
  14. ^ "Shareholders approve takeover of Grindlays". The Canberra Times. 3 August 1984. p. 14. Retrieved 14 February 2016.
  15. ^ "ANZ goes international". The Canberra Times. 20 June 1985. p. 20. Retrieved 14 February 2016.
  16. ^ "Business and investment ANZ picks up NZ bank for $494m". The Canberra Times. 22 December 1988. p. 13. Retrieved 14 February 2016.
  17. ^ "ANZ, National Mutual Create $170BN Giant". Australian Financial Review. 29 March 1990. Retrieved 11 May 2020.
  18. ^ "ANZ Unit's Home Focus". Australian Financial Review. 2 October 1991. Retrieved 11 May 2020.
  19. ^ The Report: Papua New Guinea 2015. Oxford Business Group. 17 September 2016. p. 56. ISBN 978-1-910068-36-6.
  20. ^ a b Mou, Freddy (17 December 2015). "ANZ celebrates 135 years in Fiji and the Pacific". Loop PNG. Retrieved 11 May 2020.
  21. ^ "ANZ to sell its old Melbourne headquarters". Commercial Real Estate. 16 April 2019. Retrieved 11 May 2020.
  22. ^ "ANZ Vietnam unifies operations". www.vneconomictimes.com. Archived from the original on 2 January 2021. Retrieved 11 May 2020.
  23. ^ Young, Victoria (22 November 2006). "ANZ buys into Chinese bank". Investor Daily.[permanent dead link‍]
  24. ^ "UPDATE 1-Gunawan family to sell $1.4bln Bank Panin stake-sources". Reuters. 19 May 2010. Retrieved 11 May 2020.
  25. ^ "ANZ opens Manila branch". Australian Financial Review. 3 October 1995. Retrieved 11 May 2020.
  26. ^ Cornell, Andrew (18 March 1996). "ANZ plans a leading role in Vietnam". Australian Financial Review. Retrieved 11 May 2020.
  27. ^ Ryan, Peter (23 January 2020). "Westpac picks John McFarlane as new chairman to deal with money laundering scandal". ABC News. Retrieved 21 February 2020.
  28. ^ "CNN.com – ANZ quits bid for Thai bank stake – Jul. 25, 2003". CNN. Retrieved 11 May 2020.
  29. ^ "ANZ makes takeover bid for E*Trade Australia". iTnews. Retrieved 11 May 2020.
  30. ^ "FRB: Press Release – Approval of application of Australia & New Zealand Banking Group". Federal Reserve Board. 7 August 2000. Retrieved 17 November 2011.
  31. ^ Treanor, Jill (28 April 2000). "Standard Chartered snaps up Grindlays". The Guardian. ISSN 0261-3077. Retrieved 11 May 2020.
  32. ^ Mou, Freddy (17 December 2015). "ANZ celebrates 135 years in Fiji and the Pacific". Loop PNG. Retrieved 28 February 2020.
  33. ^ "ANZ charges credit-card market with low entry at platinum level". South China Morning Post. 2 April 2001. Retrieved 11 May 2020.
  34. ^ "ING To Sell Joint Venture To ANZ For Euro 1.1 Bln – Update". RTTNews. Retrieved 11 May 2020.
  35. ^ "ANZ and ING expand joint venture to New Zealand". New Zealand Herald. 30 September 2005. ISSN 1170-0777. Retrieved 11 May 2020.
  36. ^ Hunt, Luke. "ANZ Sees Further Restructuring of ASEAN Businesses". The Diplomat. Retrieved 11 May 2020.
  37. ^ "ANZ to sell 55% stake in Cambodian bank to Japan's J Trust". S&P Global. Retrieved 11 May 2020.
  38. ^ "ANZ to build Australia's biggest office building – ABC News". ABC News. 27 September 2006. Retrieved 11 May 2020.
  39. ^ a b "ANZ invests A$126 million in Bank of Tianjin". Scoop. 15 November 2010. Retrieved 11 May 2020.
  40. ^ "Archived copy" (PDF). Archived from the original (PDF) on 28 September 2007. Retrieved 30 August 2007.{{cite web}}: CS1 maint: archived copy as title (link)
  41. ^ "ANZ acquires Guam bank for $A31.8m". Sydney Morning Herald. 20 February 2007. Retrieved 11 May 2020.
  42. ^ "ANZ Chairman announces successor to CEO". Australia and New Zealand Banking Group. 28 September 2011. Archived from the original on 28 September 2011. Retrieved 11 May 2020.
  43. ^ Massoud, Josh (11 December 2007). "Telstra Stadium becomes ANZ". The Daily Telegraph. Retrieved 11 May 2020.
  44. ^ a b Smith, Peter (25 September 2009). "ANZ to buy ING joint venture for $1.5bn". Financial Times. Retrieved 11 May 2020.
  45. ^ "ANZ acquires RBS' Hong Kong businesses". 9News. 22 March 2010. Archived from the original on 5 June 2011. Retrieved 17 November 2011.
  46. ^ "ANZ acquires RBS in Singapore". International Business Times. 17 May 2010. Archived from the original on 3 October 2011. Retrieved 17 November 2011.
  47. ^ "ANZ completes RBS purchases in Indonesia". Financial Review. 14 June 2010.
  48. ^ "ANZ rebrands ING as OnePath". The West Australian. 5 August 2010. Retrieved 11 May 2020.
  49. ^ ANZ opens in Christchurch rebuild zone. 3 News NZ. 10 October 2013.
  50. ^ "ANZ Management Board | ANZ Shareholder Centre". www.shareholder.anz.com. Archived from the original on 3 October 2014. Retrieved 21 January 2016.
  51. ^ "Apple, ANZ Bank strike deal to bring Apple Pay to Australia". Reuters. 27 April 2016. Retrieved 28 April 2016.
  52. ^ "Apple Pay – Apple (AU)". Apple (AU). Retrieved 28 April 2016.
  53. ^ "ANZ makes push into real estate tech, buying property start-up REALas". Australian Financial Review. 3 October 2017. Retrieved 10 November 2017.
  54. ^ "REALas: could this be Australia's most accurate real estate price predictor? | Canstar". Canstar. 31 October 2017. Retrieved 10 November 2017.
  55. ^ "Transcript of Proceedings: Day 8" (transcript). Auscript Australia Pty Limited. Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. 19 March 2018. Archived from the original (transcript) on 10 April 2018. Retrieved 23 April 2018.
  56. ^ Hutchens, Gareth (19 March 2018). "ANZ admits not checking key details of loan applications made via brokers". Guardian Australia. Retrieved 23 April 2018.
  57. ^ Frost, James (21 March 2018). "Hayne Royal Commission: Banking royal commission: ANZ is still charging the wrong interest rate". Australian Financial Review. Retrieved 23 April 2018.
  58. ^ Lannin, Sue (21 March 2018). "Banking royal commission: ANZ says 'processing errors' to blame for it overcharging customers by $90 million". ABC News. Australia. Retrieved 23 April 2018.
  59. ^ "Transcript of Proceedings: Day 9" (transcript). Auscript Australia Pty Limited. Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. 20 March 2018. Archived from the original (transcript) on 10 April 2018. Retrieved 23 April 2018.
  60. ^ "Transcript of Proceedings: Day 10" (transcript). Auscript Australia Pty Limited. Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. 21 March 2018. Archived from the original (transcript) on 10 April 2018. Retrieved 23 April 2018.
  61. ^ "ANZ Bank CEO Elliott Says Prudent to Sit on Cash Amid Rate Hikes", Harry Brumpton and Haidi Lun (3 May 2022), Bloomberg News. Retrieved 27 May 2022.
  62. ^ "ANZ Faces $7.14 Million Fine over Unlawful Charges to Customers", Arnab Shome (10 Feb 2020), Finance Magnates. Retrieved 27 May 2022.
  63. ^ "ANZ posts 40% drop in annual profit to $2.53bn", Staff Writer (29 Oct 2020), NS Banking. Retrieved 26 May 2022.
  64. ^ "‘Asia isn't just China': CEO of Australia's ANZ says more companies are looking beyond China as tensions flare", Weizhen Tan (29 Oct 2020), CNBC. Retrieved 27 May 2022.
  65. ^ "ANZ Halves China Headcount", 11 Mar 2021, Finews.asia. Retrieved 20 May 2022.
  66. ^ "ANZ affirms China commitment amid job shift plans to other Asian locations", 10 Mar 2021, S&P Global. Retrieved 20 May 2022.
  67. ^ "ANZ faces class action for "unfair" interest charged from credit card customers", Savyata Mishra (30 Nov 2021), Reuters. Retrieved 27 May 2022.
  68. ^ "ANZ faces another lawsuit over undisbursed benefits", McDowell Ramintas (8 Dec 2021), S&P Global. Retrieved 26 May 2022.
  69. ^ "ANZ combines digital and retail divisions ahead of ANZ Plus launch", Aimee Chanthadavong (28 Feb 2022), ZDnet. Retrieved 27 May 2022.
  70. ^ Weber, Kate (23 March 2022). "ANZ Plus goes live". iTnews. Retrieved 11 April 2023.
  71. ^ "ANZ, Westpac and CBA's blockchain start-up banks $12.7m", Yolanda Redrup (19 April 2022), Australian Financial Review. Retrieved 26 May 2022.
  72. ^ ANZ announces $5 billion Suncorp Bank takeover ABC News 18 July 2022
  73. ^ Courtroom showdown looms for $4.9b ANZ acquisition of Suncorp Bank Australian Financial Review 4 August 2023
  74. ^ Muroi, Millie. "ANZ wins green light for $4.9b Suncorp bank takeover on appeal". The Sydney Morning Herald. Retrieved 21 February 2024.
  75. ^ "ANZ invests in View Media Group".
  76. ^ a b "A.N.Z. BANK CHANGES". The Advertiser (Adelaide). South Australia. 15 December 1953. p. 6. Retrieved 2 January 2023 – via National Library of Australia.
  77. ^ Chris Clark, 'Wiltshire, Aubrey Roy Liddon (1891–1969)', Australian Dictionary of Biography, National Centre of Biography, Australian National University, https://adb.anu.edu.au/biography/wiltshire-aubrey-roy-liddon-9150/text16149, published first in hardcopy 1990, accessed online 2 January 2023.
  78. ^ "ANZ chief retires". The Herald. Victoria, Australia. 30 June 1954. p. 6. Retrieved 2 January 2023 – via National Library of Australia.
  79. ^ a b "Manager Of A.N.Z. Bank To Retire". The Mercury. Tasmania, Australia. 5 March 1952. p. 22. Retrieved 2 January 2023 – via National Library of Australia.
  80. ^ "TODAY'S ARGUS REPORTS ON THE STOCK EXCHANGE, FINANCE AND MARKETS ANZ Bank has new joint G.M." The Argus (Melbourne). Victoria, Australia. 5 March 1952. p. 12. Retrieved 2 January 2023 – via National Library of Australia.
  81. ^ "Obituary Mr. Riddington". The Argus (Melbourne). Victoria, Australia. 17 July 1954. p. 18. Retrieved 2 January 2023 – via National Library of Australia.
  82. ^ "APPOINTMENTS". The Sydney Morning Herald. New South Wales, Australia. 13 May 1954. p. 6. Retrieved 2 January 2023 – via National Library of Australia.
  83. ^ "Former local Manager Becomes General Manager Of ANZ Bank". The Dandenong Journal. Victoria, Australia. 19 May 1954. p. 20. Retrieved 2 January 2023 – via National Library of Australia.
  84. ^ "TOP BANKER TO RETIRE". The Beverley Times. Western Australia. 23 December 1960. p. 1. Retrieved 2 January 2023 – via National Library of Australia.
  85. ^ "Wongan Banker For Top Job". The Beverley Times. Western Australia. 27 June 1963. p. 2. Retrieved 2 January 2023 – via National Library of Australia.
  86. ^ a b "Appointed ANZ g.m." The Canberra Times. Australian Capital Territory, Australia. 13 July 1967. p. 25. Retrieved 2 January 2023 – via National Library of Australia.
  87. ^ "Men and Matters". The Bulletin. 89 (4564): 38. 26 August 1967. Retrieved 2 January 2023 – via National Library of Australia (Trove).
  88. ^ a b "Australia and New Zealand Banking Group Limited Report and Accounts 1969" (PDF). ANZ. 1969. Retrieved 1 January 2023.
  89. ^ a b "Australia and New Zealand Banking Group Limited Report and Accounts 1970" (PDF). ANZ. Retrieved 1 January 2023.
  90. ^ "BUSINESS & ECONOMICS Merger day for two banks". The Canberra Times. Australian Capital Territory, Australia. 1 October 1970. p. 29. Retrieved 1 January 2023 – via National Library of Australia.
  91. ^ "1973 Annual Report" (PDF). ANZ. 1973. Retrieved 1 January 2023.
  92. ^ "1976 Annual Report" (PDF). ANZ. 1976. Retrieved 1 January 2023.
  93. ^ a b "1980 Annual Report" (PDF). ANZ. 1980. Retrieved 1 January 2023.
  94. ^ "Top job to Milne". Papua New Guinea Post-courier. Port Moresby, Papua New Guinea. 7 November 1980. p. 12. Retrieved 1 January 2023 – via National Library of Australia.
  95. ^ a b "1984 Annual Report" (PDF). ANZ. 1984. Retrieved 1 January 2023.
  96. ^ a b "1988 Annual Report" (PDF). ANZ. 1988. Retrieved 1 January 2023.
  97. ^ a b c "1992 Annual Report" (PDF). ANZ. 1992. Retrieved 1 January 2023.
  98. ^ a b "1997 Annual Report" (PDF). ANZ. 1997. Retrieved 1 January 2023.
  99. ^ "ANZ Chairman announces successor to CEO" (Media Release). Australia and New Zealand Banking Group Limited. 2007. Retrieved 1 January 2023.
  100. ^ a b Janda, Michael (1 October 2015). "ANZ boss Smith to leave, to be replaced by current financial chief". ABC News. Retrieved 17 December 2019.
  101. ^ a b Commins, Patrick; Yeates, Clancy (30 September 2015). "ANZ boss Mike Smith to step down in December, CFO Shayne Elliott named as successor". The Sydney Morning Herald. Retrieved 17 December 2019.
  102. ^ "FIRST CHAIRMAN OF ANZ BANK". The Herald. Victoria, Australia. 15 June 1951. p. 6. Retrieved 2 January 2023 – via National Library of Australia.
  103. ^ "A.N.Z. Bank Chairman's Statement". Jerilderie Herald and Urana Advertiser. Jerilderie, New South Wales. 18 December 1958. p. 6. Retrieved 2 January 2023 – via National Library of Australia.
  104. ^ "ANZ Bank expects profit to rise". The Canberra Times. Australian Capital Territory, Australia. 10 May 1967. p. 33. Retrieved 2 January 2023 – via National Library of Australia.
  105. ^ "ANZ: Pressure on bank liquidity". The Canberra Times. Australian Capital Territory, Australia. 14 December 1968. p. 16. Retrieved 2 January 2023 – via National Library of Australia.
  106. ^ "New A.N.Z. Bank Chairman". The Sydney Morning Herald. 21 June 1967. p. 3.
  107. ^ "ANZ-ES&A MERGER Banking group began at good time". The Canberra Times. Australian Capital Territory, Australia. 30 December 1969. p. 14. Retrieved 1 January 2023 – via National Library of Australia.
  108. ^ "ANZ Group anxious to increase equity". The Canberra Times. Australian Capital Territory, Australia. 2 October 1970. p. 15. Retrieved 1 January 2023 – via National Library of Australia.
  109. ^ "New head for ANZ Bank". The Canberra Times. Australian Capital Territory, Australia. 24 June 1970. p. 25. Retrieved 1 January 2023 – via National Library of Australia.
  110. ^ "Annual Report 1975" (PDF). ANZ. 1975. Retrieved 1 January 2023.
  111. ^ "1977 Annual Report" (PDF). ANZ. 1977. Retrieved 1 January 2023.
  112. ^ a b "1981 Annual Report" (PDF). ANZ. 1981. Retrieved 1 January 2023.
  113. ^ a b "1995 Annual Report" (PDF). ANZ. 1995. Retrieved 1 January 2023.
  114. ^ Johnston, Eric (1 March 2010). "$8m kitty – Goode departs ANZ". The Sydney Morning Herald. Retrieved 1 January 2023.
  115. ^ "John Morschel to succeed Charles Goode as ANZ Chairman" (Media Release). Australia and New Zealand Banking Group Limited. 24 July 2009. Retrieved 1 January 2023.
  116. ^ "2010 Annual Report" (PDF). ANZ. 2010. Retrieved 1 January 2023.
  117. ^ a b "2014 Annual Report" (PDF). ANZ. 2014. Retrieved 1 January 2023.
  118. ^ a b "2020 Annual Report" (PDF). ANZ. 2020. Retrieved 1 January 2023.
  119. ^ "ANZ first to offer Apple Pay to Australians as bank marketing war moves to payment". Mumbrella. Retrieved 11 October 2021.
  120. ^ a b "Behind the numbers: staying ahead of sustainable finance". Australia and New Zealand Banking Group Limited. Retrieved 29 October 2021.
  121. ^ "ANZ institutional lifts customer focus in FY19". Australia and New Zealand Banking Group Limited. Retrieved 29 October 2021.
  122. ^ a b Fry, Elizabeth. "ANZ launches sustainability-linked derivatives". Australian Banking and Finance. Retrieved 29 October 2021.
  123. ^ "Company Profile for Australia and New Zealand Banking Group Ltd". reuters.com. Archived from the original on 2 November 2013.
  124. ^ "ANZ's Asian super regional strategy gets remake". Financial Review. 27 January 2016. Retrieved 15 February 2016.
  125. ^ "ANZ pulling back from Asia expansion – The Rakyat Post". The Rakyat Post. Archived from the original on 29 August 2018. Retrieved 15 February 2016.
  126. ^ "ANZ's Shayne Elliott talks about shrinking the empire". Financial Review. 10 February 2016. Retrieved 15 February 2016.
  127. ^ "ANZ sells Asian retail and wealth operations to DBS".
  128. ^ "ANZ boss says the deteriorating Australia—China relationship is 'concerning'". 3AW. 25 May 2020. Retrieved 22 September 2020.
  129. ^ Draper, Michelle (17 July 2007). "Lend Lease tipped for $100m Myer Docklands HQ". Brisbane Times. Retrieved 17 November 2011.
  130. ^ Engelen, John (8 March 2010). "ANZ Centre – Corporate HQ Docklands, Melbourne". Dedece Blog. Retrieved 17 November 2011.
  131. ^ World Architecture Festival: ANZ Centre Archived 1 November 2013 at the Wayback Machine, retrieved 18 November 2010
  132. ^ a b "ANZ to Sell its Old Melbourne Headquarters".
  133. ^ "Sales analysis: ANZ Tower, 100 Queen Street/380 Collins Street, Melbourne" (PDF). Urbis. December 2016. Archived (PDF) from the original on 18 April 2018. Retrieved 1 January 2021.
  134. ^ "ANZ Tower". Francis-Jones Morehen Thorp. Retrieved 10 November 2021.
  135. ^ "Anz Bank DM Robots by M&C Saatchi Melbourne". adsspot.me. April 2006. Archived from the original on 23 October 2024. Retrieved 23 October 2024.
  136. ^ Shoebridge, Neil (16 October 2006). "ANZ flies high with Falcon push". The Australian Financial Review. Retrieved 23 October 2024.
  137. ^ a b Green, Ricki (15 April 2024). "The ANZ Falcon Is Back. And Now It's Personal In New Fraud Protection Campaign Via Special + PHD". Campaign Brief. Archived from the original on 23 October 2024. Retrieved 23 October 2024.
  138. ^ Shaw, Kim (19 January 2010). "ANZ 'Barbara lives in Bank World' campaign launches this weekend via M&C Saatchi". Campaign Brief. Archived from the original on 23 October 2024. Retrieved 17 November 2011.
  139. ^ a b Vaughan, Gareth (25 January 2016). "ANZ leads bank advertising spending lower as only three banks spend more on ads in 2015 than in 2014". interest.co.nz. Archived from the original on 23 October 2024. Retrieved 13 February 2016.
  140. ^ Heffernan, Madeleine (7 April 2014). "Ad spending tipped to remain steady". The Sydney Morning Herald. Archived from the original on 23 October 2024. Retrieved 15 February 2016. Suncorp was the only bank listed in the top 10, although Commonwealth Bank, Westpac and ANZ made the top 20 with each spending more than $50 million. Finance was the fourth-biggest segment, Nielsen said, up 3.9 per cent year-on-year to $554.1 million.
  141. ^ Rajeck, Jeff (4 November 2015). "The four pillars of marketing: How ANZ Bank goes big in digital". Econsultancy. Archived from the original on 17 June 2024. Retrieved 13 February 2016. As ANZ's annual media spend in Australia is estimated by Nielsen to be around A$56m, a third of which is spent on digital, ANZ's four pillar model is a great case study of a strategy to 'go big' in digital.
  142. ^ "ANZ renews Australian Open sponsorship with 5-year exclusive partnership". Australia and New Zealand Banking Group. Retrieved 6 November 2021.
  143. ^ "ANZ creates 'Only GAYTM in the Village' as it rekindles Sydney Mardi Gras sponsorship – mUmBRELLA". mUmBRELLA. 11 February 2015. Retrieved 13 February 2016.
  144. ^ a b Lee, Julian (23 October 2009). "New brand, logo to cost ANZ $15m". The Sydney Morning Herald. Retrieved 6 November 2021. (Subscription required.)
  145. ^ "Customer Fact Sheet – Our new brand" (PDF). Retrieved 18 May 2023.
  146. ^ New Zealand Armorist, vol. 76, 2000, p. 19
  147. ^ Lasky-Davison, Deborah (22 October 2021). "70 Years since the formation of the "Modern ANZ"". ANZ. Retrieved 6 September 2023.
  148. ^ "1990 Annual Report" (PDF). ANZ. 1990. Retrieved 1 January 2023.
  149. ^ Fox-Davies, Arthur Charles (1970). Armorial Families – A directory of Gentlemen of Coat Armour (7th ed.). Tokyo, Japan: Charles E. Tuttle Company, Inc. p. 758. ISBN 978-0-8048-0721-0. Retrieved 6 September 2023.
  150. ^ Elliott, Shayne (9 November 2021). "LONGREAD: the bank we're building". Bluenotes. ANZ. Retrieved 6 September 2023.
  151. ^ Low, Charles (1971). A Roll of Australian Arms. Adelaide: Rigby Limited. p. 11. ISBN 0-85179-149-2. OCLC 246821.
  152. ^ "ASIC ready to launch rate-rigging case against ANZ". Financial Review. 7 February 2016. Retrieved 13 February 2016.
  153. ^ Commission, c=au;o=Australian Government;ou=Australian Government Australian Securities and Investments. "15-060MR ASIC commences civil penalty proceedings against ANZ for BBSW conduct". asic.gov.au. Retrieved 4 March 2016.{{cite web}}: CS1 maint: multiple names: authors list (link)
  154. ^ "anz traders joked about rigging headline interest rate".
  155. ^ "ASIC files civil rate rigging case against ANZ". The Sydney Morning Herald. 4 March 2016. Retrieved 4 March 2016.
  156. ^ "Form 3A – Statement of Claim" (PDF). Archived (PDF) from the original on 28 April 2016.
  157. ^ "ASIC Lobs New Rate Rigging Salvo at ANZ".
  158. ^ "Bank rate rigging spreads as ANZ, Macquarie hauled into court over Malaysian ringgit cartel".
  159. ^ "ANZ rate Rigging Case Could Drag into 2018". 9 December 2016.
  160. ^ "Australian Banks and Land Grabs | Oxfam Australia". Oxfam Australia. Retrieved 15 February 2016.
  161. ^ "ResourceSpace". resources.oxfam.org.au. Retrieved 15 February 2016.
  162. ^ "ANZ ethics under scrutiny over Cambodian sugar plantation loan". The Sydney Morning Herald. 22 January 2014. Retrieved 15 February 2016.
  163. ^ "ANZ faces accusations it financed business that forced villagers from land". Australian Broadcasting Corporation. Retrieved 15 February 2016.
  164. ^ "Australia's ANZ agrees payout to Cambodians locked in land dispute", Matt Blomberg (27 Feb 2020), Reuters. Retrieved 27 May 2022.
  165. ^ Gluyas, Richard (16 February 2016). "The Australian". Barrister Peter King calls for royal commission into provision of finance. Retrieved 16 February 2016.
  166. ^ "Calls for Royal Commission into bank treatment of farmers". The Sydney Morning Herald. 16 February 2016. Retrieved 16 February 2016.
  167. ^ a b "Parliamentary inquiry hears claims that farmers felt 'victimised' in loans affair". ABC News. 16 February 2016. Retrieved 16 February 2016.
  168. ^ a b "Claims of Racism Surface in Oswals 15B ANZ Legal Battle".
  169. ^ "ANZ Accused of Racial Bigotry Towards Indian Billionaires".
  170. ^ "ANZ Settles High-profile Legal Dispute with Oswals".
  171. ^ "ANZ boss Shayne Elliott draws up plan to fix toxic culture". Financial Review. 18 January 2016. Retrieved 21 June 2016.
  172. ^ "ANZ women surely had little choice but to play along". The Sydney Morning Herald. 15 January 2016. Retrieved 21 June 2016.
  173. ^ "ANZ set to apologise to broker Angus Aitken over sexism claims".
  174. ^ "Bell Potter ANZ and Etrade Sale the Aitken Tale Gets Curiouser".
  175. ^ "Ex-ANZ director John Dahlsen says bank culture, competition still need repair".
  176. ^ "Sex Clubs, Racial Insults Inside ANZ's New York Office".
  177. ^ "ANZ Hit with Sexually Aggressive Claims Against Managers".
  178. ^ "ANZ grilled over Malay corruption scandal". The Sydney Morning Herald. 4 April 2016. Retrieved 4 April 2016.
  179. ^ Media, WorkDay. "Malaysian corruption scandal deepens, raises more questions for ANZ". www.bankingday.com. Archived from the original on 1 February 2018. Retrieved 4 June 2016.
  180. ^ "ANZ Bank admits inability to control its Malaysian affiliate".
  181. ^ "Calls for Financial Ombudsman Service to be disbanded over credibility issues". ABC News. 16 March 2016. Retrieved 17 March 2016.
  182. ^ "The questions the Financial Ombudsman needs to answer". ABC News. April 2016. Retrieved 2 April 2016.
  183. ^ Media, WorkDay. "Australian Banking and Finance News from Banking Day". www.bankingday.com. Archived from the original on 23 August 2017. Retrieved 7 April 2016.
  184. ^ "ANZ Bank Slashes Hundreds of Jobs". 17 May 2016.
  185. ^ "ANZ – KEEP OUR JOBS HERE!". Finance Sector Union. 28 November 2006. Archived from the original on 27 September 2011. Retrieved 17 November 2011.
  186. ^ Financial Services Union of Australia, 2006. Bank Check, Spotlight on the ANZ Bank Archived 17 November 2007 at the Wayback Machine, retrieved 8 December 2009.
  187. ^ "ANZ Bank Joins Tech Giants Creating Blockchain Hyperledger". 17 December 2015.
  188. ^ "ACCC Clears Banks". 14 February 2016.
  189. ^ Discrimination Act 1991 (ACT), ss. 7(p) and 57N.
  190. ^ Danckert, Sarah (24 September 2021). "Bitcoin trader takes banks to court over cryptocurrency 'discrimination'". Sydney Morning Herald. Archived from the original on 23 September 2021. Retrieved 4 October 2021.
  191. ^ ACT Civil and Administrative Tribunal. "FLYNN v AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED ACN 005 357 522 (Discrimination) [2021] ACAT 50" (PDF). ACAT. Archived (PDF) from the original on 5 July 2021.
  192. ^ Danckert, Sarah (14 October 2021). "ANZ settles debanking case brought by bitcoin trader". The Sydney Morning Herald. Retrieved 12 November 2021.
  193. ^ "Allan Flynn on LinkedIn: #bitcoin". www.linkedin.com. Retrieved 12 November 2021.
  194. ^ "The Panama Papers: ANZ was the leading Australian bank in Mossack's universe".
  195. ^ "Correction: Criminal cartel charges to be laid against ANZ". ACCC. 1 June 2018. Retrieved 5 August 2018.
  196. ^ "Update: Criminal cartel charges to be laid against Citigroup". ACCC. 1 June 2018. Retrieved 4 August 2018.
  197. ^ a b "Investment bankers back in the spotlight as cartel case resumes". Australian Financial Review. 1 July 2020. Retrieved 2 September 2020.
  198. ^ "ACCC's 'criminal cartel six' to be split up before trial". Australian Financial Review. 24 July 2020. Retrieved 2 September 2020.
  199. ^ Ferguson, Adele (5 May 2014). "Banking Bad" (transcript). Four Corners. Australian Broadcasting Corporation. Retrieved 1 March 2018.
  200. ^ McGrath, Pat; Janda, Michael (27 June 2014). "Senate inquiry demands royal commission into Commonwealth Bank, ASIC". ABC News. Australia. Retrieved 1 March 2018.
  201. ^ Verrender, Ian (7 August 2017). "How the Commonwealth Bank laid the groundwork for a royal commission". ABC News. Australia. Retrieved 1 March 2018.
  202. ^ Frost, James; Eyers, James (21 December 2016). "CBA and NAB admit impropriety in foreign exchange trading". The Age. Melbourne. Archived from the original on 11 June 2020. Retrieved 1 March 2018.
  203. ^ Dankert, Sarah (30 October 2017). "Westpac to fight ASIC allegations after ANZ, NAB settle rate-rigging case". Sydney Morning Herald. Retrieved 3 March 2018.
  204. ^ Chau, David (23 October 2017). "ANZ settles interest rate rigging case just before trial begins". ABC News. Australia. Retrieved 1 March 2018.
  205. ^ "ANZ Trader Sues for Defamation Over Social Media Rebuke, Seeking $20 Million". Bloomberg.com. 21 July 2020. Retrieved 9 September 2020.
  206. ^ Johns, Rebecca (28 February 2023). "Confidential bank documents found dumped in Armadale bin". The Age. Retrieved 28 February 2023.
[edit]
Wikimedia Commons has media related to Australia and New Zealand Banking Group.
Retrieved from "https://en.wikipedia.org/w/index.php?title=ANZ_(bank)&oldid=1257240752"