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Update _pages/incident-reports.md
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Sgtpluck authored Oct 22, 2021
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Expand Up @@ -35,7 +35,7 @@ certain events caused the incident, those events should also be added

Analyze the **factors** that contributed to the incident. Here it's important
to emphasize the [Retrospective Prime
Directive](https://web.archive.org/web/20171017112557/http://www.retrospectives.com/pages/retroPrimeDirective.html);
Directive](https://retrospectivewiki.org/index.php?title=The_Prime_Directive);
paraphrased: everyone did their best; there should be no judgment of
individuals. If lucky, we will discover a single **root cause**, but often we
will find a sort-of comedy of errors or serious of unfortunate events that
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