Best AR Remote Collaboration Software

The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training

TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.

Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.

Connect the right people to the right data at the right time. By giving everyone access to detailed project information, Trimble® Connect helps us all build better by making project information transparent, traceable and accessible. See 3D models with full-scale overlay in the real world with our HoloLens application. With mobile, desktop and web accessibility, stakeholders can access what they need, when they need it. Using our cloud-based collaboration platform, MEP contractors and engineers can coordinate, communicate and collaborate directly. Achieve predictable control by consolidating information across the design, build, and operate project phases. Trimble Connect is the glue between software and hardware products across the entire MEP workflow, connecting the different stages of a project and the countless contractors working on it.

Put your stakeholders inside your design remotely from any location. Effectively communicate spatial concepts through immersive design reviews to unlock better decisions and alignment. Collaborate in a shared virtual space that evolves with your ideas. See what your colleague is building, and they can see you. Meet together in real time remotely, or leave comments for your team to see later. Rapidly sketch, prototype, and iterate on your ideas. Import your SketchUp or Revit models, and gain critical context by experiencing your work at scale. Integrates with Revit, SketchUp, and BIM 360 workflows. Import from all major 3D filetypes. Easily access your content from HTC Vive, Oculus Rift, Oculus Quest, Windows Mixed Reality, AR (iOS), or desktop (Mac or PC). Rapidly prototype and express ideas spatially in an immersive environment. Work and present from anywhere in real time, with up to eight people in a space.

Fixzy connects homeowners, tenants and occupants to maintenance and repair experts immediately. Using powerful AR, AI and cutting edge computer vision, Fixzy's web app provides live video and interactive tools compatible with any mobile or desktop PC. With Fixzy, property stakeholders of all kinds solve issues fast, reducing stress, damages and onsite calls wherever they are, whenever they happen. Fixzy's no-download web app enables technicians to guide occupants via their smartphone, remotely solving issues by combining revolutionary augmented reality and artificial intelligence technology. Empower occupants to share detailed measurements, damage reports and analyse problems with computer vision. Book a live video session with us to see how experts can swiftly guide your occupants using remote features such as live hand overlay, pointers, tool kits, document sharing, zoom in and translation.

Kiber3 empowers workforce providing "Instant Expertise Everywhere" where there is a need to accomplish ambitious tasks in challenging conditions. Kiber3 is a head mounted display integrated with property software for remote collaboration, that allows the consultation and sharing of real time informations and interaction between several participants through the use of Augmented Reality technology tools. Kiber3 allows remote workers to rapidly diagnose, inspect, operate and manage assets. Kiber 3 Kit, a rugged head-mounted device with a unique binocular visor, is designed to perform efficiently on the real needs of field and remote working collaboration and gets the job done, now. Interaction between people through technology is easy, safe and efficient.

No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.

At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.

Augmentir™ is the world’s only AI-Powered Connected Worker platform for industrial companies. Augmentir is the first of its kind to combine enterprise augmented reality (AR) with artificial intelligence and machine learning (AI/ML) to intelligently close skills gaps so that frontline workers can perform their jobs with higher quality and increased productivity while driving continuous improvement across the organization. Augmentir is being used to help intelligently guide and support frontline workers in a wide range of industrial use cases – from manufacturing teams on the shop floor to service and repair teams out in the field.

Acty is remote video service software that supports technicians in the field in real-time to perform routine maintenance or resolve sudden breakdowns with 3D augmented reality directions, digital work instructions, and AI to answer questions on company manuals. Technicians with smartphones or smart glasses can view the machine they need to work on and receive remote instructions, including arrows, symbols, text, and 3D objects.

Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. Help me Fix is comprised of Aidenn, an AI repairs assistant, Help me Fix Resident, Help me Fix Engineer and our Nationwide Network of semi-retired tradespeople. Help me Fix enables residents to self-fix simple repairs using AI diagnostics, computer vision, helpful videos, video triage escalation and job reporting, and empowers contact centre operatives and internal and field technicians to help residents over video by resolving issues remotely and increasing first time fix rates.

Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.

Librestream offers innovative industrial digital assistant solutions that leverage AI to improve workforce productivity and operational efficiency. Their platform, including the Onsight NOW and Remote Expert tools, enables businesses to provide real-time remote assistance, work instructions, and visual support to field service teams. This reduces downtime and improves first-time fix rates by connecting workers with experts instantly via secure video calls. With a focus on preserving organizational knowledge and enabling seamless collaboration, Librestream helps industries like manufacturing, oil and gas, and aerospace optimize maintenance, training, and troubleshooting processes in real-time.

Vuforia is a comprehensive, scalable enterprise AR platform. Our wide-ranging solution suite ensures that we can provide the right AR technology to every customer based on their business needs. Vuforia provides the fastest, easiest and most advanced AR content development solutions to help industrial enterprise customers address workforce challenges and meet business goals. Vuforia’s Augmented Reality solutions have numerous practical applications—where to start depends on understanding where you'll get the fastest, most meaningful ROI. These use cases stand out as offering easy adoption, clear returns, tangible benefits, and a roadmap to scale up. Use industrial AR to improve workforce productivity, efficiency and customer satisfaction with real-time, step-by-step work instructions. Analytics and automation have changed manufacturing operations. AR is now transforming human processes by accelerating skills development and empowering guidance.

Work instructions and remote assistance on a single AR knowledge platform. Imagine if everyone in your organization could, at any moment, access the expert guidance they need to perform any task with ease. Imagine if that expertise—live or in an AR tutorial—was highly intuitive and accessible on any device. And, imagine if each individual’s performance could be observed, measured, and improved. The Worklink platform is that reality. Worklink remote assistance provides live expert guidance and work instructions at any given moment, on any device. Start with work instructions and scale to a remote expert consultation in the same session—both in an AR rich environment. Alternatively, an expert can add AR work instructions or training content to a support call whenever it’s needed. Create step-by-step work instructions with animated AR overlays using an intuitive interface—no development experience, scripting, or coding needed.

‍Teams can share their perspective with live drawings, augmented reality arrows, laser pointers, speech-to-text live transcription, and walkie-talkies, alongside familiar tools such as chat messaging and screen sharing. ‍With Tandem, you set permissions globally and query data easily using external business intelligence tools. Our platform is Single-Sign-On (SSO) compatible and integrates with enterprise access directories. ‍Using our robust logs, you can keep high-level enterprise data accurate and organized for users and device registrations. ‍With video conferencing that’s available on desktop, mobile, and headset devices, you can take your team with you wherever you go in your facility. ‍Show collaborators a close-up view of equipment and instruments through a video camera on a wearable headset. Move around objects to troubleshoot with critical speed.

CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily.

​TeamworkAR is an enterprise-ready augmented reality platform designed to enhance workforce interaction, training, and customer experience. It offers real-time AR collaboration tools, including shared workspaces, videoconferencing, remote guidance, and hands-free AI-based voice search, facilitating seamless communication across teams. The platform's feature-rich visualization tools, such as rotate, draw, annotate, and image recognition, create immersive environments with rich real-life visuals. TeamworkAR integrates with service ticket platforms, eLearning courseware, and learning management systems, building a dynamic platform for various enterprise needs. Its analytics capabilities allow users to save AR sessions, track timestamps for compliance, and monitor the usage status of learning materials. The platform also provides expert AR content development for end-to-end solutions without the need for additional agencies or development staff.

Deliver higher productivity, higher quality, and reduced costs with wearable computing and augmented reality solutions. Easily and quickly deliver customized enterprise apps for smart glasses, smart phones, tablets, and augmented reality devices. Skylight abstracts the tedious plumbing and infrastructure required for app development, integration, deployment, and management. Applications developed in Skylight can be deployed across a range of devices so you can utilize the best device for the job without additional development burden. Skylight is the fastest way to build scalable enterprise apps for wearable, augmented reality, and mobile devices. No specialized AR or mobile app development expertise required. Skylight provides all the building blocks to quickly build and deploy solutions that are tailored to your organization’s specific needs.