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Windows 11 system; currently running 131.0.3 (64-bit).

Was offered the chance to update to 132.0 (About | Help) (I do not and will not ever allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button...

And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active.

Tried again with a full shutdown instead of using the update button, same result.

So how do I force this update to install?

After updating Mozilla Firefox to the latest version, it changed the default language from English (US) to German (DE) although English (US) is currently selected as the default language. It will not change back to English (US)

Several days ago I backed up my hard drive, preparing to upgrade from W10 to W11. The upgrade was very slow and took a lot of time. Also, when I began to use W11, many of the programs, including Firefox, were slow to load and slow to run. Finally, I decided to try a reinstall of W11, hoping for an improvement. For this second try, I decide to use the option that eliminated programs that, over the years, I had downloaded onto my computer, such as Adobe Reader, Glary Utilities, and Firefox. For whatever reason, this second installation of W11 took less time and programs like Adobe and Glary worked almost as well as before. (They performed a little better on W10.) But not Firefox! Firefox wouldn’t run at all. I then deleted Firefox, using Revo Uninstaller. My next step was to download another copy of Firefox, from the Mozilla website. The result was the error message I have seen on many postings on this website:

Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.

As of this writing, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ leads to two folders, both dated 11/11/2024: 0dppjrfa.default contains one file, times.json, dated 8/11/2020 and ru82tlj5.default-release, containing 97 items, files and folders, most – but not all - of the files dated 11/11/2024.

On my desktop is a folder Firefox Bookmarks. Inside is Mozilla/Firefox/Profiles/xh22l03a.Default User It contains 79 items, files and folders, mostly dated 7/16/2023

I have used Firefox for many years. It contains links to many handy and valuable websites. I hope that someone who has read this account will be able to direct me to a solution that will allow me to recover my previous Firefox and all the all the important information it contains. And, if that happens, then I will try to do something similar with my lost Thunderbird. Thanks for reading.

Hi, I would like to tell you that Firefox has wrongly identified the DeltaExector software as a virus. I can say that this must be affecting many users. Please fix it.

I have Outlook 2007 and downloaded Thunderbird last week. It is working and getting my emails, but it never imported my list of email contacts, and it never downloaded the 15 or so different folders and those emails in each folder that I have been saving old emails in. When I check the 'Import Tool' and check 'import from Outlook', a red box comes up and says "no profile found". What should I do???

Thanks,

Hi!

Like the title says, is it normal to call upon the updater.exe under "C:\program files\mozilla firefox" if an automatic update fails to install?

Just went on a limb here and assumed that this was the case, the update log said it failed to apply:

Firefox 132.0.2 (20241110231641) Installed on: 13 November 2024 at 18:52:59 Status: The Update could not be installed (patch apply failed)

Current version running: 132.0.2 (64-bit), so I assume that the UAC prompt was a fail-safe of some kind?

Best regards, Kristoffer N

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

Mam Win 11 home, Thunderbird przy próbie aktualizacji wyświetla komunikat, że muszę ponownie uruchomić komputer aby dokończyć wcześniejszą aktualizację, robię to ale komputer przez ok 5 min. niby uaktualnia ale kończy się to ponownym komunikatem o konieczności ponownego uruchomienia aby dokończyć wcześniejszą aktualizację. Próbowałem usunąć cały program w panelu sterowania ale przy próbie tej czynności znowu pojawia się ten komunikat. Ściągnąłem najnowszy wersję programu ale przy próbie instalacji znowu pojawia się komunikat o konieczności ponownego uruchomienia w celu dokończenia wcześniejszej aktualizacji. Reasumując: nie mogę używać poczty bo przy każdej aktualizacji Thunderbirda muszę na nowo ją konfigurować, nie mogę usunąć programu, nie mogę wgrać/nadpisać najnowszej wersji. Pytanie: jak usunąć Tbd i wgrać najnowszą wersję? Proszę pomóżcie mi wybrnąć z tej czarnej du...dziury. Pozdrawiam

Sławomir

Hello I have a problem where I get an error message "Unable to use profile when you launch an older version of Thunde...."

I noticed that I had 2 versions of the program installed, 115.16.0 and 128.3.3. Thunderbird must have been running okay up to v115.16.0 as I had to do manual installs from then to now. Initially there seemingly was no indication of any problem. I'm not sure how many manual installs I did as it was only 15th Oct that this issue started. I was on holidays for 6 weeks Thunderbird was unused between about 28th Aug to 15th October. So, my Thunderbird was running at 115.16.0. I tried to uninstall 115.15.0 but it said I had another version that needed to have the uninstall completed by rebooting the PC. I did that but 115.16.0 still remained. I uninstalled 128.3.3 successfully. 115.16 still wouldn't uninstall, so I used a program to cleanup all of this version. I reinstalled 128.3.3 and still get the same problem I started with. "Unable to use profile when you launch an older version of Thunde...."

How can I get Thunderbird running? Regards Alllan

I have ics file with 2 events and i want to import into existing calendar (the day of these events is empty) but it says modification_error. Calendar isn't read-only and file isn't broken (it import into new calendar fine)

I have a working system. Using Thunderbird on Linux Mint MATE. I install on a new system and copy over the .thunderbird directory. Some accounts are working just fine, but two accounts have only new emails showing up. On the webmail interface, of course, these two accounts have only the new emails. But I do not understand the system well enough to work out why the old setup shows the old emails and does not match the webmail.

I'm using the latest edition of TB and have started coloring my folders. How do I color subfolders? Do I have to do each separately or is there a way of coloring all subfolders with the same color under a given folder? Thanks, Dave

I have installed Thu nderbird on my new Windows 11 Laptop. My old Accout has been installed just two files are missing Outlook Express Import and Drafts. How can I reactivate them. Thanks for your help Harald Schmadtke

I use Firefox and Thunderbird for Windows and Android, they are my favorites, now I have been struggling with problems in the Firefox browser for Windows 7 with the Logitech G560 sound. Firefox is the only browser that doesn't work with Logitech G560, all of the competition works, I've read articles with the same problem on Logitech that can't solve the problem, because the problem is the Firefox browser, only this one doesn't produce sound from YouTube, Spotify and more ... Test to detect the problem and resolve it by updating Firefox, don't come up with experimental solutions because they don't exist. I'm waiting for help, thank you.

I want to run Firefox Translation on a computer without access to the Internet. When I select Download languages for offline translation, where are the models saved? I want to save the models on a computer connected to internet and move them to the stand-alone computer without internet access.

bonjour, mon firefox ne démarre plus, ni en standart ni en administrateur. J'ai essayé une réinstallation, un dépannage, la compatibilité en vain. en mode administrateur il bloque sur la page des onglets, je ne peux en lancer aucun. merci Cordialement