Easy, seamless knowledge base management

Whether you’re migrating to a new knowledge base or optimizing an existing one, our certified experts are here to help.

A pleasure to work with, and they were very quick and efficient at completing a project. I would undoubtedly work with PartnerHero again on future Help Center projects

Unlimited article creation & updates
Custom theme built on CSS, JS, & HTML
Help center reporting
Initial and ongoing audits

Managed Knowledge Services

Migrating to a new helpdesk? Optimizing an existing one? Our certified experts are here to assist. 

Article management

Custom theme

I need help creating and auditing my knowledge base articles

starting at $1,750/mo

monthly with 90-day rolling agreement

Free Consultation

What's included

Initial and ongoing audits
Formatting
Article hierarchy
UX Design
Unlimited article creation + updates*
Custom knowledge base reporting
Detection of knowledge gaps
Unlimited access to PH knowledge base themes

I need help designing a knowledge base theme that matches my brand

$5,000

one-time

Free Consultation

What's included

Custom theme built on CSS, JS, & HTML
Custom header and footer
Styling of all pages
Fonts
Colors
Buttons
Icons
Unlimited revisions for 30 days

Knowledge base transformations

Maximize your self-serve potential with a fresh knowledge base design and articles that resolve issues quickly.

Picto Themes

Not ready for a custom theme? Get started with one of our free Picto themes.

Picto Light

Picto Dark

Take your help center to the next level

Maximize your self-serve potential with a fresh help center design and articles that resolve issues quickly

A pleasure to work with, and they were very quick and efficient at completing a project. I would undoubtedly work with PartnerHero again on future Help Center projects.

FEATURES

Unlimited article creation & updates
Custom theme built on CSS, JS, & HTML
Help center reporting
Initial and ongoing audits

Before

After

Talk to a solutions designer. No strings attached.

If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.

RESOURCES

Expert resources for all your help center questions and more.

Customer experience insights: how to use them efficiently?

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Customer experience optimization: the key to success

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Tips for providing 24/7 customer service

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