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Communications: Buying Advice, Tips, and News

Latest Communication Stories

Want a chance to take home $250? Tell us all about the voice over IP (VoIP) or digital PBX service or software you use at work.

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From creating slides to transcribing live conversations, these are the best ways AI can help you get the most out of your video meetings.

By Robert Anderson
Image of a conference table with a lightbulb in the middle

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

By Neil McAllister
Concept art depicting workers beneath multiple kinds of connections
4.0

8x8 Work's exceptional call and video quality and easy-to-navigate interface make it a worthwhile VoIP service for businesses.

By John Brandon
8x8 logo

We evaluate and rank the best video conferencing services based on their ability to keep meetings engaging and efficient.

By Neil McAllister
Video Conferencing

How can you send a fax without a fax machine or phone line? Use a fax app. The best online fax services use web portals, mobile apps, and your email address to make sending faxes simple—and sometimes free.

By Jill Duffy  & Michael Muchmore
A flat graphic representation of a hand holding a mobile device and to the right of it, a fax machine
4.5
Editors' Choice

Webex by Cisco costs a bit more than competitors, but the video conferencing service still stands out for its unmatched features, top-notch interface, and generous free tier.

By Max Freedman
Webex by Cisco logo

While the message was intended for residents of Woodland Hills, officials say the registration location of the phones might have caused a wider distribution.

By Jibin Joseph
A man watches the flames from the Palisades Fire burning homes on the Pacific Coast Highway

We test the leading software that helps teams work together. These are the top online collaboration tools we recommend, including project management and team messaging apps.

By Jill Duffy  & Ben Moore
Two human figures handing each other documents

A voice over IP (VoIP) service can boost your call quality and save you money compared with a traditional landline. These are the best VoIP services you should explore for your home phone needs.

By Neil McAllister
Best VoIP Services
4.0
Editors' Choice

Intermedia Unite's comprehensive functionality, competitive price, and excellent call routing features make it a formidable VoIP and unified communications platform.

By John Brandon
Intermedia Unite logo
4.0

Between its streamlined interface, useful recording and transcription abilities, and novel AI tools, Google Meet is a worthy video conferencing platform for businesses committed to the company's Workspace suite.

By Max Freedman
Google Meet logo

The FCC says the providers, mostly little-known companies that provide VoIP services, have failed to follow rules designed to prevent them from facilitating robocalls and spam.

By Michael Kan
a robocall on a phone
4.5
Editors' Choice

With helpful AI features and extensive support for third-party apps, RingCentral's full-featured RingEX communications platform is more than just a VoIP and suits businesses of all sizes.

By John Brandon
RingCentral logo
4.0

ClickMeeting provides a straightforward video conferencing experience and can accommodate large events and webinars with up to 10,000 participants.

By Teresa Bitler
ClickMeeting logo

Starting in 2025, Microsoft 365 subscribers can clone their speech in nine languages.

By Jibin Joseph
A photo of the Microsoft Teams logo displayed on a smartphone.
4.5
Editors' Choice

In addition to top-notch video chat, Zoom Workplace offers many useful AI-powered communication and productivity tools, making it an excellent business collaboration platform.

By Neil McAllister  & Robert Anderson
Zoom logo

Previously, Signal users had to create a group chat to start a group call. Now, you only have to create a link and share it with invitees.

By Jibin Joseph
A screenshot of Signal's new group video calling capabilities.

Streamlined communications among staff. More responsive customer support. Put the power of Intermedia Unite® in your holiday stocking this year.

Person scrolls through their work messages
3.5

Zoho Voice is an easy-to-use business telephony and call center solution, but alternatives offer more advanced features and a wider range of add-ons.

By John Brandon
Zoho Voice logo