Recent Articles by Rob Marvin
Social CRM: Where Social Media Meets Customer Engagement
The way a business interacts with its social audience can make a big impact on its customer base and brand.
9 Tips for a Killer Social CRM Strategy
Making the most out of your social media interactions with customers has become a key feature in today's CRMs. Make sure your CRM strategy incorporates this important new capability in 2021.
The Dos and Don'ts of Securing Your VoIP Communications
With workplaces moving to a much more distributed model due to the pandemic, voice over IP communications need to be better secured. We discuss how to secure VoIP system with an expert from RingCentral.
Peacock? HBO Max? The New Streaming Giants Explained
Everyone knows Netflix and Hulu. But what about Disney+, HBO Max, Apple TV+, and Peacock? Let's break down the biggest names in video streaming, new and old.
Are You Worried About Smart Home Devices Listening to You?
A PCMag survey found that 68 percent of respondents believe smart home devices listen to you when you aren't aware and share the data with companies.