RACHEL RICKARD STRAUS: You wouldn't pay extra to have bread in a cheese sandwich, but that's exactly how broadband advertising has worked...until now
Imagine buying a cheese sandwich for a pound, but being told at the counter it’ll cost you another £3 to cover the cost of the bread.
It would be ludicrous – I doubt you’d stand for it. But that is exactly how broadband advertising has worked until now.
Broadband providers have been able to have these flashy ads with eye-catching prices – only to admit in the small print that households will have to fork out the best part of £20 a month on top of that for the line rental.
Dazzle: Broadband providers are known for their flashy ads
We’ve been pointing out how bonkers this is for some time – how can a compulsory cost be excluded from the headline price?
Telecoms pricing is already complicated enough, what with calls packages and data allowances and evening tariffs.
But it is about to become even more convoluted. Providers are trying to push us towards ‘quadplay’ – getting our broadband, mobile phone, TV and line rental from a single provider.
They’re already laying the groundwork through mergers and takeovers to ensure that they own the full suite – the content as well as the means of provision. Once they’ve got them, be prepared for an advertising onslaught.
It will all be about getting in new customers – after all, suppliers know that once we’re locked in we’re unlikely to leave. Just eight per cent of us switched broadband supplier last year.
If they get their way, soon we’ll all have just a single direct debit coming out of our accounts every month covering all of these services.
Many argue it’ll mean better prices for consumers – and that it’ll simpler just to deal with one provider and have everything bundled up.
But what worries me is how much more difficult it’ll get to untangle exactly what we’re paying for and whether we’re getting a good deal.
How do you work out which comes out cheaper overall when they each have different prices for landline rental, extra channels, landline calls, data on mobiles, sending text messages, watching movies, data roaming…the list goes on.
It shouldn’t have taken so long for a crackdown on ridiculous broadband advertising. It mustn’t take so long next time – the stakes will be much higher.
Most watched Money videos
- Range Rover Electric undergoes last extreme-weather tests
- Boreham Motorworks unveils the limited-edition Mk1 Ford Escort
- Rare 1992 Ford Escort RS Cosworth sets new world record auction price
- Amazon's latest $49,000 double-story TINY home comes with glass sunroom
- Ford presents new Puma Gen E: Best-selling now goes electric
- Toyota relaunches Urban Cruiser as an electric tech-rich crossover
- How to buy the best UK shares at a cheaper price
- Jaguar targets new customers by ditching logo and going electric
- Tesla UK unveils look of sleek CyberCab in London's Westfield
- Jaguar's EV concept revealed: Type 00 comes in two colours
- Woman becomes youngest Omaze winner after winning £3million mansion
- Fed cuts key rates again amid fears it will raise inflation
- Premium Bonds saver scoops £1million prize on their first...
- Inheritance tax raid is disaster for pensions: Attack...
- House prices went up £12,000 in 2024 - and are tipped to...
- What are the big risks for investors in 2025? Chief...
- Pound drops as winter chill hits manufacturing after...
- Wildwood restaurant owner Tasty notes 'disappointing'...
- Pipeline to the Royal Mail: Czech Sphinx's Russian gas...
- Reeves' inheritance tax raid puts millions at risk of...
- MARKET REPORT: Vodafone picks up as it sells Italian arm...
- Tesla shares fall 6.6% after sales slump for first time...
- Barbour pays founding family £30m in dividends after...
- Coventry takes Co-op Bank for £780m returning it to...
- High Street suffers as shopper numbers fall after 'drab'...
- German industry suffers a 'lost year' - helping to drag...
- Wheels come off Brompton sales as boss blames 'really sad...
- Homeowners should brace for higher borrowing rates to...
- January sales bargain hunters are warned about rogue...
- Stormy times ahead for investors with UK now seen as an...