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Sarah Butler

Sarah Butler is a Guardian journalist, writing about retail companies, consumer goods and workers' rights. Twitter @whatbutlersaw

February 2025

  • Tom Sparrow, 16, Tobias Pickett, 21, and Phoebe Wingfield, 18, outside WH Smith.

    ‘Dark and dingy’ or ‘a real loss’? Shoppers react to possible loss of WH Smith

    Stevenage is one of 500 UK towns where threatened closures will affect local retailers and the publishing trade

January 2025

  • Exterior of WH Smith in Cambridge.

    WH Smith sale could turn high street into ‘book desert’, authors say

  • A hand putting an item inside a bag with a supermarket aisle in the background

    ‘Some steal to order’: on the frontline of UK shoplifting epidemic

  • A Co-op store in London illuminated at night with its doors open

    Crime ‘spiralling out of control’ in stores, warns British Retail Consortium

  • Lloyds Banking Group to close 136 Lloyds, Halifax and Bank of Scotland branches Photograph: Andy Rain/EPA

    Business live
    Lloyds Banking Group to close another 136 branches – as it happened

  • Asda ditches Aldi and Lidl price-match scheme just a year after launch

  • Observer business profile
    Biscuits, gummies and seaweed: the Tate & Lyle boss who’s moved on from sugar

  • Amazon asks permission to launch drones in north-east of England

  • WH Smith sale plan could turn some areas into ‘postal deserts’, says union

  • ‘We just can’t take the hit’: businesses worldwide brace as Trump threatens tariffs

  • Fairtrade could help tackle exploitation in UK factories and farms, new boss says

  • Burberry bounces back after 4% drop in sales over Christmas quarter

  • Primark sales in first post-lockdowns fall as shoppers face ‘economic worries’

  • Sainsbury’s to cut 3,000 jobs as it shuts hot food counters and cafes

  • Business live
    Davos day one: German chancellor Scholz says Putin must not win Ukraine war, as Greenpeace protesters disrupt WEF – as it happened

  • Robot packers and AI cameras: UK retail embraces automation to cut staff costs

  • Hospitality firms ‘to incur £1bn costs from employer NICs on 774,000 more workers’

  • Former M&S boss says working from home is ‘not doing proper work’

  • Food stores in Great Britain have worst Christmas since 2013

  • Currys turns to automation as national insurance change ‘depresses hiring’

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